Rated 4.5 out of 5 by 36
Rated 5.0 out of 5.0 by Presidiosam Convenient ,Quiet and Comfortable. Does it ever get better than that?
I reserved a room for my wife and myself as well as for our adult daughter and husband. Everyone was quite pleased with the personnel as well as the breakfast choices and the general comfort and cleanliness of the rooms and the whole facility.
September 29, 2013
Rated 1.0 out of 5.0 by TheDane Worst HI express I have stayed at
First of all I was not greeted as a Rewards Club member, even if I used my Platinum Elite card. The receptionist wrote down the Club number to put it into the computer later. So I had to write my address and other data myself on the check in form.
To top it off, I did not get a welcome gift.
But the worst was the old worn out madras on the bed.
When I checked out, the receptionist was on the phone, so I could not even complain.
I am a regular user of HI express. This was by far the worst one I have experienced.
September 15, 2013
Rated 5.0 out of 5.0 by RyRy Great Service and comfortable room
Have stayed at this property several times and always enjoy it and I highly recommend it but I do not recommend the upgrade to the jacuzzi suite as it is not worth the extra expense.
September 12, 2013
Rated 5.0 out of 5.0 by PB52 Best Holiday Inn in 9 States!
I travel in 9 states approx. 9 states and almost exclusive HI guest! This one is awesome! Not only great breakfast - but also a fabulous evening "cocktail & appetizer" gathering! Huge rooms, wonderful bed and great pillows too! Staff is full of smiles and seemed genuinely concerned about the traveler! Don't miss it if you are in North Central Kansas!
August 23, 2013
Rated 5.0 out of 5.0 by MTD42 Great Service
The room was clean, lots of towels,coffee, cups. Breakfast was great, plenty of food and juices. It was a great stay, I would stay again.
August 2, 2013
Rated 5.0 out of 5.0 by Josedoor Marcy at the front desk!
Marcy deserves a raise. She was so friendly and helpful.
July 27, 2013
Rated 2.0 out of 5.0 by ServiceExpected13 Comfortable Room - Poor Service
When we stay at a Holiday Inn, we expect certain things. We stayed two days and the bathroom was not cleaned or the towls picked up nor was the trash picked up.
We came back to our room about 9 pm on the second day and noticed that the bathroom had been completely missed by the cleaning crew. All the night manager did was to give me a full compliment of towles & give me a coupon for points for being a Priority Club member.
It was very disappointing to have this happen at such a nice facility. The least they could have done was to reduce our bill or give us a free nights stay at a later date.
June 20, 2013
Rated 5.0 out of 5.0 by Bill062013 Relaxing Hotel
Staff was very courteous and responsive. Rooms were very clean.
June 18, 2013
Rated 5.0 out of 5.0 by TangoBravo Another great visit.
The staff are great, they are willing to help and have always seemed happy to. The hotel and the rooms are very clean, nice pool and spa. The King suite with whirlpool is REALLY nice, I have been in and out of this hotel for 3 months now and I still enjoy it. They are still charging to the use washer and dryer so they get dinged for value, at $100+ a night it should be free.
June 16, 2013
Rated 5.0 out of 5.0 by kdn3519 Great stay
Our room was ready on check in and we have on complains about our stay.
June 7, 2013
Rated 5.0 out of 5.0 by TangoBravo Yet another great visit.
As usual this last trip was again very pleasant, the staff was great as usual and the rooms were cleaned so well that I just had to leave the manager a note to thank the staff.
May 27, 2013
Rated 5.0 out of 5.0 by TangoBravo Another great stay
I have been in and out of here for about a month and this trip was another great stay. Washer and dryer should be free to guests and for what you charge a night there is no excuse, so you will get dinged for that.
May 26, 2013
Rated 5.0 out of 5.0 by TangoBravo Great place to stay
This is a great place to stay. staff is awesome, rooms are very clean. Exterior is as clean as the inside.
May 21, 2013
Rated 4.0 out of 5.0 by mbd11 good
it is a good place to stay. the staff is very friendly and helpfuf.
May 16, 2013
Rated 4.0 out of 5.0 by TangoBravo House Keeping Dept. NEEDS improvement
All of the front desk staff are AWESOME, they know thier job as well as others, they are quick to handle any problems and they handle it properly. The room rates are far higher then what I would have expected from this location. The house keeping staff are hit and miss, most are great and seem to take pride in what they do, however there are aleast acouple who should be let go as it is clear they don't want to do thier job properly and certainly have no pride in it.
May 13, 2013
Rated 3.0 out of 5.0 by MOF1 Substandard Fitness Center
The fitness center failed to impress any of the nine members of our team staying at the hotel. The appearance of the fitness center was marginal, and it had an unpleasant smell. There is only a limited number of machines in the center and most of them looked like they needed maintenance.
April 24, 2013
Rated 3.0 out of 5.0 by Truck Condition of room
After arriving in my room and entering the bathroom I found the floor to be dirty, and old bar of soap was still on the ledge of the shower. The toilet didnt appear to be very well cleaned-a small facial hair was on the rim of the toilet. There was an old ink pen not picked up that was along side the night stand. It seemed that the house keeper doesnt pay attention to detail.
April 15, 2013
Rated 5.0 out of 5.0 by HarryM Good place to stay.
For a small town, this is a great place to stay, very confortable, very clean, guiet, friendly staff and a very good breakfast bar. Was very pleased with our stay. We have stayed at this location several times in the past couple of months.
March 13, 2013
Rated 5.0 out of 5.0 by FrequentGuest47 Great Location
Wonderful location. Located on the main strip through Concordia and accessable by car or truck. The location was essential to my business and the bed and pillows were comfortable after a very long day of work. - Thank You Staff for being so nice. The second floor Ice Machine didn't work and the pile of snow that fell off the roof became a speed bump rather than getting cleaned up... other wise a wonderful stay.
March 5, 2013
Rated 4.0 out of 5.0 by Lisa48 Room was clean, really wanted a King though.
We enjoyed our stay, but the attendent on duty really needed to have an attitude ajustment. Seemed that when I had questions or had to show my triple A, or my rewards card she seemed put out. Also did not wear the uniform and looked like she just got out of bed.
February 20, 2013
Rated 4.0 out of 5.0 by gordy64 return trip
I come to concordia every 60 days for my job and have tried other places but none or as nice as holiday express. I'll be back .
January 27, 2013
Rated 2.0 out of 5.0 by McCombs Work out room
None of the equipment work. The water fountains were also broke.
January 23, 2013
Rated 5.0 out of 5.0 by Tricialy Nice stay
We stayed at the Holiday Inn Express for one night. The staff was very friendly. The girl at the front desk recommended a wonderful BBQ restaurant. We enjoyed using the hot tub.
January 3, 2013
Rated 5.0 out of 5.0 by bob68507 Good Stay
Great place in a small town. Nice surprise and clean.
January 2, 2013
Rated 5.0 out of 5.0 by jacgussss Hotel
Great grounds and outside care. Wonderful breakfest room is open all day with fireplace and great living room chairs. Great tv spot in bookself in a conner. Wide check in hall. Very clean. Good outdoor lighting. I travel for a living and never write these notes. Shows what a small town can do. Most HOLEXP have gone to cold looking. .
December 8, 2012
Rated 5.0 out of 5.0 by Jody52 Excellent staff
I have stayed here several times and have always found the staff to be wonderful from the front desk to the cleaning staff.
November 27, 2012
Rated 5.0 out of 5.0 by LaserMan Oasis in Kansas
This is my favorite stop when I'm traveling North-South on 81 to connect to 70 or 80 and East-West on 36. The hotel is an oasis of luxury and relaxation on the plains. The staff is extremely attentive and knowledgable. They offer clean, safe lodging. I would recommend this hotel to any traveller. You will have to drive pretty far to find comparable accommodations.
November 20, 2012
Rated 5.0 out of 5.0 by Peggy2 Great Experience
I was so surprised that this hotel was as nice as it was for a small town. It turned out to be the best hotel on my 2-wk road trip. Fitness room had a big selection of equipment which is unusual and the pool was very nice. I loved the hotel and the staff and it was a great comfort to this weary traveler.
October 28, 2012