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Rated 4.4 out of 5 by 49 reviewers.
Rated 5.0 out of 5.0 by Service at the Hotel Accomodating staff and comfortable room. Breakfast was good with the exception of the juice machine not working. January 13, 2014
Rated 5.0 out of 5.0 by On the road for work The staff at the Concordia location made me feel welcomed as I had been on the road for about 8 hours. This made me feel good to see a smile made me feel at home. January 11, 2014
Rated 4.0 out of 5.0 by Good Stay This Holiday Inn Express was clean, friendly, and a good value on a recent trip to the Dakotas. Was able to call ahead and get a room very quickly and smoothly. Room was clean and no issues. January 5, 2014
Rated 3.0 out of 5.0 by Stayed here before, but... We've stayed at this property multiple times, as it is the halfway point in our travels to visit family. When I asked for a travel crib, I was told there was a $10 charge - I've NEVER been charge for a crib at this or any other Holiday Inn Express. It seemed more that the associate didn't want to be bothered to bring the crib to the room. Very disappointing. January 3, 2014
Rated 5.0 out of 5.0 by Comfortable mattress and bedding top of the line Excellent service, clean updated room. Great night sleep! December 29, 2013
Rated 5.0 out of 5.0 by Only place to stay in Concordia As a frequent visitor to Concordia, this is the only place I will stay. It is clean and convenient. Everything works. Only negative? I think the wind always blows on that hill! December 4, 2013
Rated 4.0 out of 5.0 by Love those cinnamon rolls The motel is either new or has been remodeled recently. All rooms and common areas were spotless. The staff was friendly at breakfast (yummy rolls!) and at the front desk. Quick and easy check-in and check-out. I would definitely recommend Concordia as a great place to stay. November 25, 2013
Rated 5.0 out of 5.0 by great people to host a visit the manangement and staff were very helpful in changing, completing and securing my rewards night visit after the pc people hosed up my initial reservation. November 21, 2013
Rated 5.0 out of 5.0 by Spacious room and great retreat! I thoroughly enjoyed staying at the Concordia Holiday Inn Express. The staff was helpful and courteous from the time I checked in, to the time I checked out. The room was very spacious, and featured a comfortable chair to sit in. Of course the bed was just as comfortable, yet supportive. I love to stay at this Holiday Inn Express, and look forward to returning! November 14, 2013
Rated 5.0 out of 5.0 by HIE yourself to this hotel Plus: very comfortable bed even for my hard-to-please wife spacious room, plenty of space for spreading out "stuff" spacious bathroom, plenty of space for two in the morning great breakfast, hot sausage and eggs both mornings plus very fluffy biscuits and sausage gravy finished off with cinnamon rolls Minus: ran out of cinnamon rolls one morning - I only got one :-) October 24, 2013
Rated 5.0 out of 5.0 by Repeat customer-Great Hotel As I am a property manager at a lodging operation myself, I pay VERY careful attention to detail. Though this hotel has some areas that it needs to improve on-for the most part, the hotel was clean, quiet and welcoming. We love to stay here when we come to Concordia because I have kids and they can be easily occupied with the swimming pool. And the free breakfast is also appreciated, for the same reason. (I have kids.) On this particular stay, I was in town for a Memorial Service and showed up-without a reservation-at about 10am. I had driven 15 hours, through the night, to get there and was really needing the room for both sleep and a shower prior to the service. Though standard check in time is usually 3pm, I was not turned away. I didn't even get a hint of attitude from the clerk. She said she would get me taken care of right away, but she would need some time to have the room cleaned. I called about an hour later, the room was ready and I was able to check in. This is why I come back to this hotel-excellent customer service! October 23, 2013
Rated 5.0 out of 5.0 by Absolutely Awesome Stay ! Loved staying at this hotel ! The rooms were spacious and the suite with couch and kitchen area let us visit with family members in a relaxed almost "homey" atmosphere ! Breakfast choices were awesome...I ate way too many cinnamon rolls ! Nice to just walk out and have all the wonderful choices of fruit, tea, and various breakfast items. The Hostess preparing all the morning goodies was extremely friendly and definitely loved her job ! She handled the area well and kept it stocked with all the goodies! Check in staff was quick, courteous and friendly. October 5, 2013
Rated 5.0 out of 5.0 by Great Hotel! The hotel experience was exceptional! We couldn't have asked for anything more. October 2, 2013
Rated 5.0 out of 5.0 by Convenient ,Quiet and Comfortable. Does it ever get better than that? I reserved a room for my wife and myself as well as for our adult daughter and husband. Everyone was quite pleased with the personnel as well as the breakfast choices and the general comfort and cleanliness of the rooms and the whole facility. September 29, 2013
Rated 1.0 out of 5.0 by Worst HI express I have stayed at First of all I was not greeted as a Rewards Club member, even if I used my Platinum Elite card. The receptionist wrote down the Club number to put it into the computer later. So I had to write my address and other data myself on the check in form. To top it off, I did not get a welcome gift. But the worst was the old worn out madras on the bed. When I checked out, the receptionist was on the phone, so I could not even complain. I am a regular user of HI express. This was by far the worst one I have experienced. September 15, 2013
Rated 5.0 out of 5.0 by Great Service and comfortable room Have stayed at this property several times and always enjoy it and I highly recommend it but I do not recommend the upgrade to the jacuzzi suite as it is not worth the extra expense. September 12, 2013
Rated 5.0 out of 5.0 by Best Holiday Inn in 9 States! I travel in 9 states approx. 9 states and almost exclusive HI guest! This one is awesome! Not only great breakfast - but also a fabulous evening "cocktail & appetizer" gathering! Huge rooms, wonderful bed and great pillows too! Staff is full of smiles and seemed genuinely concerned about the traveler! Don't miss it if you are in North Central Kansas! August 23, 2013
Rated 5.0 out of 5.0 by Great Service The room was clean, lots of towels,coffee, cups. Breakfast was great, plenty of food and juices. It was a great stay, I would stay again. August 2, 2013
Rated 5.0 out of 5.0 by Marcy at the front desk! Marcy deserves a raise. She was so friendly and helpful. July 27, 2013
Rated 2.0 out of 5.0 by Comfortable Room - Poor Service When we stay at a Holiday Inn, we expect certain things. We stayed two days and the bathroom was not cleaned or the towls picked up nor was the trash picked up. We came back to our room about 9 pm on the second day and noticed that the bathroom had been completely missed by the cleaning crew. All the night manager did was to give me a full compliment of towles & give me a coupon for points for being a Priority Club member. It was very disappointing to have this happen at such a nice facility. The least they could have done was to reduce our bill or give us a free nights stay at a later date. June 20, 2013
Rated 5.0 out of 5.0 by Relaxing Hotel Staff was very courteous and responsive. Rooms were very clean. June 18, 2013
Rated 5.0 out of 5.0 by Another great visit. The staff are great, they are willing to help and have always seemed happy to. The hotel and the rooms are very clean, nice pool and spa. The King suite with whirlpool is REALLY nice, I have been in and out of this hotel for 3 months now and I still enjoy it. They are still charging to the use washer and dryer so they get dinged for value, at $100+ a night it should be free. June 16, 2013
Rated 5.0 out of 5.0 by Great stay Our room was ready on check in and we have on complains about our stay. June 7, 2013
Rated 5.0 out of 5.0 by Yet another great visit. As usual this last trip was again very pleasant, the staff was great as usual and the rooms were cleaned so well that I just had to leave the manager a note to thank the staff. May 27, 2013
Rated 5.0 out of 5.0 by Another great stay I have been in and out of here for about a month and this trip was another great stay. Washer and dryer should be free to guests and for what you charge a night there is no excuse, so you will get dinged for that. May 26, 2013
Rated 5.0 out of 5.0 by Great place to stay This is a great place to stay. staff is awesome, rooms are very clean. Exterior is as clean as the inside. May 21, 2013
Rated 4.0 out of 5.0 by good it is a good place to stay. the staff is very friendly and helpfuf. May 16, 2013
Rated 4.0 out of 5.0 by House Keeping Dept. NEEDS improvement All of the front desk staff are AWESOME, they know thier job as well as others, they are quick to handle any problems and they handle it properly. The room rates are far higher then what I would have expected from this location. The house keeping staff are hit and miss, most are great and seem to take pride in what they do, however there are aleast acouple who should be let go as it is clear they don't want to do thier job properly and certainly have no pride in it. May 13, 2013
Rated 3.0 out of 5.0 by Substandard Fitness Center The fitness center failed to impress any of the nine members of our team staying at the hotel. The appearance of the fitness center was marginal, and it had an unpleasant smell. There is only a limited number of machines in the center and most of them looked like they needed maintenance. April 24, 2013
Rated 3.0 out of 5.0 by Condition of room After arriving in my room and entering the bathroom I found the floor to be dirty, and old bar of soap was still on the ledge of the shower. The toilet didnt appear to be very well cleaned-a small facial hair was on the rim of the toilet. There was an old ink pen not picked up that was along side the night stand. It seemed that the house keeper doesnt pay attention to detail. April 15, 2013
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