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Rated 4.7 out of 5 by 158 reviewers.
Rated 5.0 out of 5.0 by Friently staff and great service Friently Staff and great service. Room very clean. would highly recommend staying at this hotel. t February 24, 2015
Rated 5.0 out of 5.0 by Friendly Smile During a recent business trip, while traveling during the recent winter storm, the highway was closed in the Clinton, TN Area. The highway sign said Holiday Inn next exit. Took me a few minutes to get there, but I made it. The staff greeted me with a friendly smile, a clean, warm, comfortable room, great breakfast and a reasonable price. It was a light at the end of the tunnel and it was a great experience. February 18, 2015
Rated 2.0 out of 5.0 by Mrs The sofa is in bad shape. Very uncomfortable. The bed mattress cover was uncomfortable. It was like sleeping on plastic. The shower head had mold on it and mold on ceiling in shower. February 3, 2015
Rated 5.0 out of 5.0 by Great Customer Service I perviously wrote an in-depth description, at the beginning of this survey. Customer Front desk was extrememly helpful and accomodating. I think his name is Kyle. Good employee. January 31, 2015
Rated 5.0 out of 5.0 by Highly recommend! I am so glad I found this hotel! It is convenient and makes overnight travel for work in Conover, Taylorsville, and Hickory, NC much more manageable. The easy access to WiFi, spacious rooms, in-room refrigerator , and quiet atmosphere are perfect for working after hours and restful sleep. Complementary YMCA access and the 24 hr fitness room help round out my routine. The breakfast menu has great variety and plenty of coffee! Staff has always been courteous and ready to assist whether it's with check in/out, housekeeping or dining room requests. January 30, 2015
Rated 5.0 out of 5.0 by Comfortable stay and great service. Room was spacious and bed was comfortable with nice linens. We arrived late and tired, and were pleased to find that have been pre-registered and able to go directly to our room. The staff was terrific. January 7, 2015
Rated 5.0 out of 5.0 by great service and comfortable room This was a great experience from the start. The staff was so friendly and did an awesome job!(wish i could remember her name) The room/suite was great! Everything was very clean.The bed and pillows were awesome! Breakfast the next morning was great. the young lady cooking did an awesome job! I will definately look for Holiday Inn Express on my getaways :-) January 5, 2015
Rated 1.0 out of 5.0 by The worst experience I've ever had with a holiday inn We stayed at this holiday inn while traveling across the state. We choose holiday inn because we have always had excellent service and never an issue. First off while my husband came down to the front desk to ask a few question the woman "working" the front desk sat in her chair a a desk behind the check in desk and never once got up to talk to my husband just answered question while sitting. Around 2am our neighbors were so loud it kept my 15 day old baby awake along with my husband and myself. Around 7:30am our neighbors made a noise complaint about our room because out children were up at normal hours mind you I never complained about their 2am wake up. We have no idea why the staff would place someone right next to our room knowing we had kids when they had tons of open rooms because that hotel was not booked up. And finally at checkout we went to add our priority club number to receive points and she had an issue doing it because she already checked us out and we did not asked to be checked out it was only 8:30am. In a nutshell my view of holidayinn has changed dramatically with this experience. January 5, 2015
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