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Rated 4.7 out of 5 by 113 reviewers.
Rated 5.0 out of 5.0 by Comfortable bed and great staff ! I grew up here and come back to visit friends and family a couple times a year. This is the only place my family will stay. We get the 2 room suite and it's very spacious for the four of us. Great beds, plenty of room, near Hickory without the Hickory traffic. September 2, 2014
Rated 5.0 out of 5.0 by Great Place When traveling through the Hickory area I found this hotel to meet all my need for work and relaxing. August 31, 2014
Rated 5.0 out of 5.0 by Exellent stay but a little expensive Excellent cleanliness, courteous and polite staff, very good breakfast. Room had a slow shower drain which was fixed when brought to the staffs attention. Convenient location. The only gripe is it is a little expensive. I do not quite understand the pricing in this supposedly weak economic area (much talk about closed textile and furniture factories.) There are cheaper hotels in the area, but they were at poorer locations for our needs and in poorer condition with less attentive staff and not very neat or clean. August 27, 2014
Rated 4.0 out of 5.0 by great staff and good breakfast Was in N.C. for a funeral and booked this hotel for 3 days. It was a very nice hotel. It was close to a lot of great places to eat.I Would book them again, hopefully it won't be a funeral next time. August 20, 2014
Rated 5.0 out of 5.0 by Very Clean I have stayed at several other hotels in the area in recent months and this is by far the cleanest. Heading back this week! August 20, 2014
Rated 5.0 out of 5.0 by Great Beds I switched hotel chains due to HI's great beds. Other services are great as well August 18, 2014
Rated 4.0 out of 5.0 by Overall a good stay No real complaints. Good stay overall. Wish it was more nearby on a Monday night. August 18, 2014
Rated 3.0 out of 5.0 by Noisy room next to the elevator!!!! This hotel looks great... nice grounds and very up to date. Greeted by a front desk clerk with friends hanging around talking to her... Toilet ran almost constantly... door lock didn't work properly... Lock would open fine, but would not allow you to close it without pushing in the bottom of the lock on the side of the door... In addition if they offer you room 218... be prepared... it is next to the elevator room... It is noisy... so you will not rest... Hotel could be awesome if the staff was more concerned with the guests... August 6, 2014
Rated 5.0 out of 5.0 by Great place to stay at a reasonable price We usually stay at the Conover Holiday Inn Express when visiting the area. Always had a great experience. A very comfortable hotel. August 3, 2014
Rated 5.0 out of 5.0 by Great Service Great front desk staff. Very friendly employees. Nice place to stay. August 2, 2014
Rated 4.0 out of 5.0 by Overall it was very good! Thank you for a very nice and relaxing and comfortable stay with your Hotel. Overall it was very good! Convenience, clean, etc. July 29, 2014
Rated 4.0 out of 5.0 by Spacious The suite was very large and adequate for a lengthy stay. The location was very convenient to shopping and several restaurants, yet felt residential. July 29, 2014
Rated 5.0 out of 5.0 by Repeat stay For the last 20 years, we have stayed at the Conover Holiday Inn Express. Very satisfied with the Staff changes over the years. Best change the addition of automatic door at entrance. July 28, 2014
Rated 5.0 out of 5.0 by Convient, Nice Staff Convenient to I-40, Stay here not at the HI-Express actually in Hickory-This one is much better, staff very nice, breakfast very good. July 27, 2014
Rated 5.0 out of 5.0 by unusual check-in Nikki was working the front desk on a very rainy Friday afternoon about 1 1/2 hours before check-in time. I asked if we could check-in early. She said that we could, but that we might have a little wait because of an unusual circumstance. A youth sports team had checked out, been informed that their game was cancelled, and needed to check back in. The housekeeping staff was scrambling to get all of those fine youth, parents, and coaches back into rooms. She and the housekeeping supervisor (who came to the desk while I was standing there) were just as polite to each other as they were to me. They still got our party into both rooms before regular check-in time. Thanks, ladies. July 24, 2014
Rated 5.0 out of 5.0 by Excellent customer service My business trip was enhanced by staying at this hotel. Easier to book than Hickory hotels and close enough to Hickory to enjoy all the good food there. July 20, 2014
Rated 5.0 out of 5.0 by Best Holiday Inn Express This was a super nice, quiet Holiday Inn Express. We were greeted, staff was very friendly. Breakfast was great, and pool area was nice. The room was exceptional. No complaints whatsoever! July 17, 2014
Rated 5.0 out of 5.0 by Clean and comfortable room with good service Was in town for our granddaughter's wedding. Was very pleased with accommodations. Over all a great experience. July 16, 2014
Rated 1.0 out of 5.0 by 3rd time was NOT a charm This was the third time my wife and I stayed at this Holiday Inn Express location. The hotel is showing wear. Our room had a centipede in it, that was found in the middle of the night which caused us not to be able to go back to sleep. We found a bug in the scrambled eggs. The water in the tub/ shower leaked. The clerk told us she would pass on the information to the Manager and we would hear from him. That did not happen. Will Not Stay at this location AGAIN. July 16, 2014
Rated 5.0 out of 5.0 by Helpful and conscientious staff -- Wonderful hotel My family was on our way back from Tennessee to the coast and stopped for an overnight stay, selecting this hotel due to the positive reviews. We found them to be 100% accurate. When we arrived, the young woman at the front desk was polite and friendly and quickly assigned us to a room. After checking in, I couldn't get the AC to turn on and the room was very hot, as if it had been broken. When I called, she came up immediately to check it out and since it was not operable, she moved us to another room, upgrading us to a suite for our troubles. She was polite and friendly the entire time, and she even called when we checked back in later to ensure everything was now suitable and working. The hotel itself is updated and very clean, and each staff member we encountered was exceedingly polite. It was a nice, relaxing overnight to give us rest during our trip. As an IHG Rewards member, I can say this was one of my best experiences at an HIE. July 12, 2014
Rated 5.0 out of 5.0 by Better than home The hotel is off the beaten path but close to everything, shopping, restaurants, gas stations and activities. It is very quiet, clean and comfortable. Staff are excellent and extremely helpful. The king size bed and variety of bedding was better than home. Because it was so quiet and the room could be darkened we slept well past our early riser time. The room really made our trip all the more relaxing. July 10, 2014
Rated 5.0 out of 5.0 by Conover Holiday Inn express I have stay here a lot over the last 6 years and have always enjoy my time there. The staff has been very friendly and responsive. July 9, 2014
Rated 5.0 out of 5.0 by Unforgettable Stay Was greeted at check in and acknowledged as an IHG member. Staff was so wonderful and hotel was very clean. Great location to Hickory as well as south. My boys relaxed in the comfy beds and had a blast. Thank you Ruby for all of your help, really appreciated the time talking to you. Thanks to everyone. July 8, 2014
Rated 5.0 out of 5.0 by Great stay Clean rooms, great atmosphere with friendly hosts who care about their guests. July 7, 2014
Rated 5.0 out of 5.0 by Consistently great stays We have had the pleasure to visit this HI Express annually for the last several years and it is always a great experience. July 2, 2014
Rated 4.0 out of 5.0 by great hotel great hotel and stay was very comfortable. breakfast area clean very well kept up as and bathroom was very clean and well stocked. June 25, 2014
Rated 5.0 out of 5.0 by Excellent stay Delightful property, just what we needed after a full day of furniture shopping. Be sure to ask for the Furniture Mart special rate. I received a warm welcome and was pleased to have my 20 years of Rewards Club loyalty recognized at checkin. Nice room, spacious, quiet and comfortable. The only drawback was the overcrowded breakfast room. The hotel was nearly full and it seemed like everyone was wanting breakfast at the same time. The attendant couldn't keep up, so we just grabbed what we could to get on our way. Would definitely stay there again if in the area. June 25, 2014
Rated 5.0 out of 5.0 by all generally good to excellent the hotel was is well presented, clean and generally comfortable. The staff were very helpful and easy to speak to. The room was clean and generally comfortable, the mattress and pillows could have been a little better but in general everything was excellent, including the food. June 22, 2014
Rated 5.0 out of 5.0 by performed as expected When going to Hickory, Conover tends to have better hotel prices, regardless of the chain. This one was near the interstate and worked well for our event in Hickory. June 21, 2014
Rated 5.0 out of 5.0 by Hope is Alive!! I gave up all hopes for Holiday Inn Express. My last encounter was a really bad one and I've never gone back until my nephews had reserved this hotel for my mom during a wedding in Hickory. We decided to stay in the same hotel because of concerns for my elderly mom. We had a hard time reserving a room while we were on the road, but once we got to the hotel and talked to Cory, he assured us that we would get a room for our stay. He made us feel at ease and very comfortable during our long journey form Minnesota. This was the best stay we had with HI express in a long long time. I would definitely recommend this hotel if you are in the area. The house cleaning staff were really great as well. The greeted us with a smile and provided us what we needed. The breakfast ladies were super accommodating as well. The swimming pool was easy to access, although I we didn't care for the smokers while the kids were swimming. I really don't have any negative comments at all. The front desk people were all friendly. I didn't know there were this kind of hospitality in NC. Very impressed!! Will definitely visit again. June 17, 2014
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