Rated 4.4 out of 5 by 156
Rated 5.0 out of 5.0 by kaybabe all experience was good
breakfast bar great, room great all employee's vey graceful and helpful and friendly. always stay in this holiday inn when come to mooresville, nc
July 31, 2014
Rated 5.0 out of 5.0 by Juli0217 Pleasant experience
Staff was friendly and helpful. Someone was always cleaning the lobby, stairwells, hallways. One of the cleanest hotels I've stayed in.
July 31, 2014
Rated 5.0 out of 5.0 by meckie Hard to Find can't see the sign so be prepared
I always choose holiday inns because of the protein choices for breakfast. This one had turkey sausage which i really liked. Some of course would hate this option ....The staff was excellent as always. For some reason we couldn't connect to the internet but we had a tight schedule and were too busy to get it fixed, so it wasn't that big of a deal. I've never had this problem before at a holiday inn. It's a very good location with alot of restaurants and stores nearby, yet it was very quiet. We had a pet with us and its nice to find a pet friendly hotel. The grounds are very nice and the lighting was also nice.
July 29, 2014
Rated 1.0 out of 5.0 by SCN61 Does anyone care?
I travelled here for business and needed the internet for an early morning webcast. I was able to connect but there was no service. I called the tech support who tried but was not successful. He said that they were changing some equipment. So, at 5am I checked out to go park in front Lowes to connect to my webcast. The bathroom had soapscum in the ink and hair on the floor. I reported this to the front desk and she wrote everything down along with my phone # for the manager.
I was never contacted
July 29, 2014
Rated 5.0 out of 5.0 by starbfly23 great bed and staff
at first i was upset they changed the decor but the feeing that i was home and with family made up for it. the staff is great and the bed was the best ever.
July 28, 2014
Rated 1.0 out of 5.0 by SCN61 Manager doesn't care?
I travel for business and stay in hotels 1 - 3 nights every week. I checked in after driving 9 hours, grabbed dinner, went up to my room and quickly fell asleep. I needed to be up early to prepare for a company webcast. The internet was down so I called the tech service. He had the front desk try to reset but it still did not work. He called back saying they were doing some equipment changes and that was probably the cause. So at 5am I cleaned up to go find a Starbucks so I could connect for the webcast. The sink was full of soap scum, there was hair on the bathroom floor and the vent was filthy. I retold everything to the front desk and the clerk wrote it all down with my contact info to give to the manager.
I was never contacted.
July 28, 2014
Rated 5.0 out of 5.0 by picou good stay
it is important to note that the directions were wrong -- it's not behind the pizza hut; it's behind the taco place. can't see the pizza hut from the road. had to call the front desk.
July 25, 2014
Rated 5.0 out of 5.0 by Jenn and Paul Good value
Overall, good value. It rained the entire weekend, so we weren't able to use the pool, but that's not the hotel fault. The suite was nice - separate bedroom area and living area. The bathroom was a little small, and the door was too big for it (pocket doors that slide into the wall would be GREAT). But things were clean, close to several shopping stores and restaurants, close to Lake Norman. I would stay again if we go back to this area.
July 24, 2014
Rated 5.0 out of 5.0 by Business Trainer Nice, Quiet,
I have stayed in this hotel several times over the years and have always had good luck. The staff are very friendly and the rooms are quiet and clean.
July 17, 2014
Rated 4.0 out of 5.0 by vjl11 Great Front desk service and comfortable bed
Room was clean and neat (newer facility) Staff was very nice and professional. The coffee was very weak and not up to standards. Not a fan of buffet breakfast.
July 9, 2014
Rated 5.0 out of 5.0 by Tbari Bring back the Cinnamon Rolls
The place is great. I have stayed there before and will stay again.
It's great that pets are accepted.
My only issue is the food.
The omelettes were terrible and the eggs (scrambled) very institutional .
No cinnamon rolls :-(
July 4, 2014
Rated 5.0 out of 5.0 by jwhenter Travelor
Front desk told us about AAA discount. Web sited did not tell us about it.
July 3, 2014
Rated 4.0 out of 5.0 by Annette H good all around stay
The room and all the facilities were clean and comfortable. The breakfast was decent.
July 2, 2014
Rated 5.0 out of 5.0 by DaisyJoey Great place to stay, great location
This hotel was an extremely pleasant experience for me. My room was pretty close to perfect and the location was close to shopping, restaurants and even movies.The staff was friendly enough. My trip was business but I thought what a great place to stay being so close to Lake Norman if you had a couple of extra days to enjoy the lake.
June 22, 2014
Rated 4.0 out of 5.0 by 66fury3 No Internet
The Internet was down the first day of my stay.....
June 19, 2014
Rated 5.0 out of 5.0 by Richp318 Great service and hotel
Excellent hotel. pet friendly, good business center and comfortable rooms, would stay or recommend anytime.
June 18, 2014
Rated 5.0 out of 5.0 by challenger10 front desk
you have a very good employee in felicity,nice young lady.
June 16, 2014
Rated 5.0 out of 5.0 by JBKE Friendly Staff
No matter what time of day the staff was always helpful and friendly. Everyone always had a smile.
June 10, 2014
Rated 5.0 out of 5.0 Great Service
I was able to relax and enjoy a good breakfast. The only problem was parking spaces.
June 5, 2014
Rated 4.0 out of 5.0 by TRone Comfortable Hotel with good service
Nice hotel with very caring staff. Rooms are clean and comfortable. Good selection of food for breakfast. Location is great. Only issue is parking is very tight.
June 5, 2014
Rated 5.0 out of 5.0 by chuckandvera Excellent value
good people, great beds, great staff. please tip your maid service, leave them some money. well deserved
May 31, 2014
Rated 4.0 out of 5.0 by hellian had no issues, was great overall
i need a receipt for this stay please if you could send to me. thank you
May 28, 2014
Rated 5.0 out of 5.0 by Joshy Love this hotel!!!
I have been coming here for months for work and love all of it
May 27, 2014
Rated 5.0 out of 5.0 by Dale D Property has it all
This hotel has it all. Nice rooms, great staff, quality food, lots of other food choices nearby, easy access to interstate.
We had a great stay and would recommend.
May 14, 2014
Rated 5.0 out of 5.0 by 43Pennsylvania Clean rooms and great service
The hotel was convenient and clean. The staff was friendly and very accommodating. On Sunday, the last day of our stay, the elevator had broken down and could not be serviced until Tuesday. Our room was on the 5th floor, but Robin took care to move us to a new room on the 2nd floor to eliminate some of the level of stairs. The elevator was out of order, we were tired from a long day activities, BUT Robin and the rest of staff were very professional and friendly. We would not hesitate to stay there again!
April 30, 2014
Rated 4.0 out of 5.0 by Dan 555 Mostly Good
Hotel was good,
Staff at check - in (unprofessional).
April 22, 2014
Rated 5.0 out of 5.0 by lsr922 Desk Service is Excellent
The girl at the desk recommended a nearby mom and pop restaurant for dinner when we asked about local eateries. She was right on... it was amazing! We will stop on our way through the area to sleep and eat again because of it. Thanks HIE....
April 21, 2014
Rated 4.0 out of 5.0 by kCromwell Recent Stay
The lady that checked us in was very pleasant. The room and breakfast were great. I arrived at about 3:00 AM.
However, I specifically asked for a room that did not have people on either side of my room.
The next morning, about 6:00 AM, a hispanic woman with a kid started screaming and yelling. I called the front desk, but nothing changed. I knocked on the door and finally got the person to come to the door. She told me she could not control the baby. The lady was later seen in the lobby with the baby, who was still crying.
I talked wight the manager, who was also very pleasant. She assured me it would not happen again. I hope that is the case as I will be returning to the area and plan to stay at the hotel again soon.
April 15, 2014
Rated 5.0 out of 5.0 by Leisure couple Great staff
Great room,will stay again,good location,lots of restaurants
April 8, 2014
Rated 3.0 out of 5.0 by Kmcn Dog friendly, great bed but ants in the tub
Excellent and friendly staff, great bed and nice breakfast. Unfortunately we has ants coming out of the bathtub drain and the hot/cold is reversed on the tub. Very, very expensive !
April 2, 2014