Rated 4.2 out of 5 by 50
Rated 2.0 out of 5.0 by mikeusa smoking room
As a Gold Member I was appaled to finf myself in a smoking room, my clothes ,suitcaes etc etc stunk of smoke and woke up having atrouble to breath..staff was helpful enough although they said they could not change my room but said i booked it via Google ,,Not sure what this meant as I booked it on the holiday inn website!! hotel was nice enough and room and intenet and comfortable but have not been in smoking rooms since 90,s!!
March 27, 2013
Rated 5.0 out of 5.0 by HillbillyWise Great Location and Great Stay
This hotel is in a great spot. Great food within walking distance and a Kroger Signature Store right next door. The building and grounds are beautiful. The stay was both productive and relaxing and the staff was fantastic. I will definitely stay at this location again.
January 23, 2013
Rated 5.0 out of 5.0 by acowgirlscorral Great price for such quality!
My husband and I rented the king bed suite for New Year's eve, even though we are smokers, we never rent smoking rooms at other hotels because of the odor, but because it was a cold rainy night, we decided to go ahead and rent one. First thing I noticed when we arrived to our room, that there was NO smoke odor at all! Room and linens smelt very fresh.
Price was great, and rooms were very nice. The lady at the front desk was not very welcoming or friendly, and could probably use some extensive customer service training, but other than that, we were both very pleased.
January 6, 2013
Rated 4.0 out of 5.0 by Joan21 Housekeeping
Three of our seven day stay we had to retrieve our own decaf coffee. Coffee was not replaced. I left my diamond ring on the night stand when we left for the day but when we returned late in the day it was right where I accidentally left it .
January 6, 2013
Rated 5.0 out of 5.0 by MrKirker Great, great, great and more great
I have no complaints about this Holiday Inn in any way. The room was great, staff was awesome and breakfast had plenty of options. The hotel is surrounded by restaurants, grocery stores and a WalMart. Also, it's right off the interstate so it's easy to find and leave (even with all the road construction going on).
December 11, 2012
Rated 4.0 out of 5.0 by Angela72 clean and comfortable
Even on a busy Thanksgiving night, the hotel was very comfortable and the breakfast was good!
November 27, 2012
Rated 3.0 out of 5.0 by SarahJ86 Great location, very clean, but...
We were very happy with the location and cleanliness of hotel. The staff was very friendly upon arrival. The room was very nice and clean, but the bed was incredibly soft, and my husband is 230 lbs., so he was very uncomfortable. He pulled the mattress off the sofa bed and slept on the floor.
November 19, 2012
Rated 5.0 out of 5.0 by lisaann Very clean
We stay at a lot of HIE and this one rates up there at the top on being very clean. The service was great!
November 9, 2012
Rated 5.0 out of 5.0 by Deb7490 Great service & very comfortable bed
I always enjoy my stay with Holiday Inn Express in Conroe. It's near to restaurants & stores. Great location for going to the Texas Renaissance Fair.
Staff is always warm & welcome me with my welcome gift.
October 27, 2012
Rated 1.0 out of 5.0 by MinusInternet Poor Internet service
The internet service was horrible. I heard two other customers say the same thing. I spoke with their technical assistance staff but they were unable to help because this hotel does not pay for fast enough service to deal with the amount of customers they have. I complained to the front desk staff about my a/c not working and was told she could not move me because they were full which wasn't true. She also told me she would try to get someone to come check on it but couldn't promise anything. She was very hateful and I was rude in return. I hung up on her and she tried to call me back. I did not answer and she put a note under my door that said I was the rude one not her and that she had it on video camera with a recorder. I considered her not to be quite an intrusion. I was told I would get extra Priority points for the poor internet service (I literally could not connect even with the cable). and that did not happen. I asked to speak to the manager the next morning about the incident but she was not there. I was given her card but didn't bother to call back.
October 23, 2012
Rated 5.0 out of 5.0 by football front desk service
We had 11 a.m. ball games to watch on TV on two Saturdays. Your front desk staff was most accommodating in letting us check in early one Saturday morning, and letting us watch the game in the breakfast room after we checked out another Saturday morning. We truly appreciated the service.
October 19, 2012
Rated 4.0 out of 5.0 by Momrocksthehouse SHSU parent
We went to the SHSU campus for parent weekend, and the Holiday inn in Huntsville was full, so we drove a little further south to Conroe and stayed at that Holiday inn. It was less expensive, rooms were nice and they were clean, breakfast was good in the morning. The only down side was the pool area, we were disappointed that there was no hot tub.
We would stay there again for one night.
October 17, 2012