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Rated 4.1 out of 5 by 67 reviewers.
Rated 5.0 out of 5.0 by Priority club We usually receive a small gift when we check in (water etc) but didn't here July 12, 2013
Rated 4.0 out of 5.0 by Business trip The hotel is Great I had stayed there a couple of years ago and decided to give it another chance after a bad experience. The staff is helpful. I had left some things in the room by accident and called the front desk I got ahold of Donna she had the items and offered to send then to me. On Saturday morning fedex delivered the items. To put it short HI has got a customer back, I hope I get the same great staff and service in my other travels. July 2, 2013
Rated 4.0 out of 5.0 by Conroe Everything was fine except the shower in the bathroom. There is no control over the water pressure in the shower. It only goes full blast and wastes a lot of water and the tub fills while you take a shower and you are standing in six inches of water. It is very difficult to take a shower in Holiday Inn. Most places have a control for water and a control for temperature. June 29, 2013
Rated 5.0 out of 5.0 by Good Business Trip Experience I was only there one night, but it is my second stay at this hotel. It is very quiet, which as a business traveller, I appreciate. In addition, the cleanliness was fantastic. Finally, I find the breakfast choices and available amounts more in this hotel than any other HI express. I will continue to stay at this hotel while in the Conroe area. June 18, 2013
Rated 5.0 out of 5.0 by Enjoy We really did enjoy our two day stay. Everything was wonderful for our stay. June 14, 2013
Rated 5.0 out of 5.0 by Great Service This hotel does an excellent job in service especially at checkin and breakfast. June 4, 2013
Rated 5.0 out of 5.0 by Great hotel close to everything I am from Conroe and we moved to Dallas so we come down once a month and this is where we stay. It's close to a lot of restaurants and a grocery store all within walking distance. Its always clean and close to the interstate. May 31, 2013
Rated 4.0 out of 5.0 by Very good option this was a veru good option in conroe, I recomended. May 28, 2013
Rated 5.0 out of 5.0 by Great place to stay. I am a platinum club member and have stayed in HI's all over the world. Conroe is top notch. HI needs to clone Tessa or put here over training in customer relations. She does a great job. May 26, 2013
Rated 5.0 out of 5.0 by Great Stay Great Stay. Great Price. Great Staff. The hotel was clean and well maintained. Will be back in about a month. May 25, 2013
Rated 5.0 out of 5.0 by Excellent hotel What a great hotel. The front desk staff was welcoming and the room was clean and comfortable. It was great having extra towels in the room without having to ask. The cookies and milk in the evening was a pleasant surprise. Will definitely stay again and recommend to our friends. May 25, 2013
Rated 5.0 out of 5.0 by Great Place to stay!! Everyone was very nice and helpful, Tesse was AWSOME. Room was clean and comfortable and restrarants and grocery stores all in close walking distance. Would stay again. May 24, 2013
Rated 2.0 out of 5.0 by Poor customer satisfaction I was given an upgrade when checking in and when getting to the room found it not very inviting. It was at the front of the hotel and the canopy over the front entry completely blocked the window so there was no view of outdoors. There was a bathtub in the bedroom part of the suite and that did not make for a comfortable feeling. There was no table or desk to set up my laptop and do any work and there was no coffee table in front of the couch. The showerhead needed cleaning as it sprayed water every direction and when getting out of the shower the floor was flooded. The breakfast buffet was horrible. The trays of food were empty and it took nearly 10 minutes after finding the cook to get them refilled. One morning there was no hot water for my wife's tea. May 20, 2013
Rated 5.0 out of 5.0 by Very clean and super staff The room was very clean as was the entire property. The staff/employees were exceptionally friendly and helpful!! May 9, 2013
Rated 4.0 out of 5.0 by nice overall but we had problems Hotel is clean and rooms are nice. Pool area is very pretty. Our only issue is that we booked 5 rooms for a wedding party and had requested all of them to have 2 queen beds. We tried to check in early (at noon) and were not allowed to. When we were able to check in at 4, 3 of the rooms had king beds and we were told there were no other rooms available. We had to get roll aways for guests to sleep on which were not very comfortable and made me very unhappy since I was the host. April 12, 2013
Rated 5.0 out of 5.0 by Great bank for your buck! I recently stayed three nights at Holiday Inn ISelect in Conroe. I thought the room was extremely nice, clean and and comfortable. Most times when I enter a hotel room, the first thing I do is plug in an air-freshner because in many instances there is a stale smell. However, that was not the case when I opened the door of my room. It was nice, fresh and inviting. Growing up, my parents would always stay at Holiday Inns during our family vacation. Throughout the years, I've stayed in a variety of places. But now since the helpful staff signed me up to become a "rewards member" our family legacy will continue. I can't wait for the opportunity to stay again! April 11, 2013
Rated 4.0 out of 5.0 by As always, an enjoyable stay My wife and I make Holiday Inn Express our home away from home. We thoroughly enjoy this hotel chain, with one exception. Holiday Inn Express seriously needs to improve wi-fi reception for ipad/netbook devices. Access is nearly impossible for rooms near the end of the hall and especially for rooms on upper level floors. The problem wasn't a major problem in the past when using a notebook pc, but is with both older and newer model ipads. April 11, 2013
Rated 2.0 out of 5.0 by smoking room As a Gold Member I was appaled to finf myself in a smoking room, my clothes ,suitcaes etc etc stunk of smoke and woke up having atrouble to breath..staff was helpful enough although they said they could not change my room but said i booked it via Google ,,Not sure what this meant as I booked it on the holiday inn website!! hotel was nice enough and room and intenet and comfortable but have not been in smoking rooms since 90,s!! March 27, 2013
Rated 5.0 out of 5.0 by Great Location and Great Stay This hotel is in a great spot. Great food within walking distance and a Kroger Signature Store right next door. The building and grounds are beautiful. The stay was both productive and relaxing and the staff was fantastic. I will definitely stay at this location again. January 23, 2013
Rated 5.0 out of 5.0 by Great price for such quality! My husband and I rented the king bed suite for New Year's eve, even though we are smokers, we never rent smoking rooms at other hotels because of the odor, but because it was a cold rainy night, we decided to go ahead and rent one. First thing I noticed when we arrived to our room, that there was NO smoke odor at all! Room and linens smelt very fresh. Price was great, and rooms were very nice. The lady at the front desk was not very welcoming or friendly, and could probably use some extensive customer service training, but other than that, we were both very pleased. January 6, 2013
Rated 4.0 out of 5.0 by Housekeeping Three of our seven day stay we had to retrieve our own decaf coffee. Coffee was not replaced. I left my diamond ring on the night stand when we left for the day but when we returned late in the day it was right where I accidentally left it . January 6, 2013
Rated 5.0 out of 5.0 by Great, great, great and more great I have no complaints about this Holiday Inn in any way. The room was great, staff was awesome and breakfast had plenty of options. The hotel is surrounded by restaurants, grocery stores and a WalMart. Also, it's right off the interstate so it's easy to find and leave (even with all the road construction going on). December 11, 2012
Rated 4.0 out of 5.0 by clean and comfortable Even on a busy Thanksgiving night, the hotel was very comfortable and the breakfast was good! November 27, 2012
Rated 3.0 out of 5.0 by Great location, very clean, but... We were very happy with the location and cleanliness of hotel. The staff was very friendly upon arrival. The room was very nice and clean, but the bed was incredibly soft, and my husband is 230 lbs., so he was very uncomfortable. He pulled the mattress off the sofa bed and slept on the floor. November 19, 2012
Rated 5.0 out of 5.0 by Very clean We stay at a lot of HIE and this one rates up there at the top on being very clean. The service was great! November 9, 2012
Rated 5.0 out of 5.0 by Great service & very comfortable bed I always enjoy my stay with Holiday Inn Express in Conroe. It's near to restaurants & stores. Great location for going to the Texas Renaissance Fair. Staff is always warm & welcome me with my welcome gift. October 27, 2012
Rated 1.0 out of 5.0 by Poor Internet service The internet service was horrible. I heard two other customers say the same thing. I spoke with their technical assistance staff but they were unable to help because this hotel does not pay for fast enough service to deal with the amount of customers they have. I complained to the front desk staff about my a/c not working and was told she could not move me because they were full which wasn't true. She also told me she would try to get someone to come check on it but couldn't promise anything. She was very hateful and I was rude in return. I hung up on her and she tried to call me back. I did not answer and she put a note under my door that said I was the rude one not her and that she had it on video camera with a recorder. I considered her not to be quite an intrusion. I was told I would get extra Priority points for the poor internet service (I literally could not connect even with the cable). and that did not happen. I asked to speak to the manager the next morning about the incident but she was not there. I was given her card but didn't bother to call back. October 23, 2012
Rated 5.0 out of 5.0 by front desk service We had 11 a.m. ball games to watch on TV on two Saturdays. Your front desk staff was most accommodating in letting us check in early one Saturday morning, and letting us watch the game in the breakfast room after we checked out another Saturday morning. We truly appreciated the service. October 19, 2012
Rated 4.0 out of 5.0 by SHSU parent We went to the SHSU campus for parent weekend, and the Holiday inn in Huntsville was full, so we drove a little further south to Conroe and stayed at that Holiday inn. It was less expensive, rooms were nice and they were clean, breakfast was good in the morning. The only down side was the pool area, we were disappointed that there was no hot tub. We would stay there again for one night. October 17, 2012
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