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Rated 4.2 out of 5 by 86 reviewers.
Rated 3.0 out of 5.0 by ok but not pleasant is an ok hotel. Second stay I got upgraded to a suite as a Platinum member. This was a good experience. Cleanlness was very good. Beds were very very soft. Airconditioning is noisy. And the worst of all, breakfast is terrible. Eating out of foam plates and cups and from plastics spooons and forks, eggs were not eggs but some kind of powder thing. Had a lot of HI Express hotels but this was the worst breakfast ever. Also, the environmental impact is heavy with this kind of plates etc. so do not start about re-using your towel to minimize environmetal impact when you do this. Better have normal plates and buy a dishwasher. November 23, 2013
Rated 5.0 out of 5.0 by Add to our favourites list! A pleasant get away just north of the Houston hussle, bussle, and noise. We chose to stay here for the last week-end of our recent vacation. We wanted to be close to The GW Bush Intercontinental Airport ; but certainly did not require the noise of Huston freeways. The Conroe area was affordable and quiet and just a step away from The Woodlands Market and all it has to offer. This hotel was comfy, clean, and free of road noise.. Staff were helpful and knowledgeable of the local area. We highly recommend and have placed it on our own favourites list for future use when in the Huston area. November 21, 2013
Rated 3.0 out of 5.0 by Ok. Room was clean. Staff were somewhat churlish and hallway noise was quite distracting- but those come with the territory for this price range. November 14, 2013
Rated 5.0 out of 5.0 by Breakfast WOW we were blown away with the great breakfast choices that this location offered. Tasted great too!!!! We normally stay at Hampton Inns but we certainly will be looking for Holiday Inn Express locations in the future if all breakfast buffets are like this one!!! And I must also say they staff was friendly and very accommodating. Superb stay.... Thanks November 6, 2013
Rated 1.0 out of 5.0 by Bad service and noisy Tried to change our reservation to a smoking room. That's not what we reserved. She then says we can't cancel and we would still be charged. November 6, 2013
Rated 5.0 out of 5.0 by Stayed several times We like to go to the Tex Renn Festival every yr and have stayed here several times and have always had a good experience, the breakfast is decent and if you dont like it there is a dennys withiin walking distance. We will stay here again next yr , the staff is great and the rooms are always clean , November 3, 2013
Rated 4.0 out of 5.0 by HOTEL WAS GOD PLACE FOR OUR CONFERENCE construction ON ROAD MADE IT HARD TO GET IN TO THE HOTEL October 17, 2013
Rated 5.0 out of 5.0 by Shaffer/Moore wedding Everything was perfect, and anything that I needed was available to me. I will make this hotel my first choice when visiting in the conroe area again! October 15, 2013
Rated 5.0 out of 5.0 by Holiday Inn Conroe - Like Sleeping at Home The room we had was GREAT!!!! It was clean and the beds were so comfortable. Great free full breakfast - waffles, muffins, hot or cold cereal, eggs, bacon (a good variety of choices). We really enjoyed our stay here and we will be back!!! October 15, 2013
Rated 5.0 out of 5.0 by Very Comfortable bed and great value This hotel was very clean, bed was very comfortable. Desk staff was pleasant. My husband and I did not indulge in the breakfast, but our friends said it was good. Cereals, coffe, pancakes etc. October 9, 2013
Rated 5.0 out of 5.0 by Great Stay Very nice, clean and comfortable Holliday Inn Express! September 22, 2013
Rated 4.0 out of 5.0 by Stay comfort Clean and comfortable room. Good and nice service. September 22, 2013
Rated 3.0 out of 5.0 by Excellent place but really needs to get security cameras outside I always stay here because its very clean and beds are awesome. This past week I stayed there and had my tailgate stolen sometime during the night. Staff is very friendly but could only offer police phone number and acted very unconcerned. I will however stay again because one of the best hotels in the area, but do NOT forget to lock up your belongings including your tailgate if it locks. September 2, 2013
Rated 5.0 out of 5.0 by Nice facility, great staff Wouldn't hesitate to return to this hotel, the staff was great August 27, 2013
Rated 1.0 out of 5.0 by Customer service There never seems to be anyone at the front desk. Staff is not exceptionally friendly or professional. August 23, 2013
Rated 5.0 out of 5.0 by Very Clean The staff was very friendly and helpful. I had to do a late check out and had no problems. I would recommend this property to business people or families. August 14, 2013
Rated 5.0 out of 5.0 by Nice place to stay Spacious room, clean and convenient to I-45 without being right on the freeway. Excellent shower head. August 9, 2013
Rated 4.0 out of 5.0 by Started poorly but ended well Check-in clerk was very unwelcoming. Didn't smile. Didn't respond to my request to have a room on the top floor, just handed me my cards and good night. Kids wanted to watch HBO and it wasn't working (just a freeze frame on the tv). Front desk tried to help but their provider of HBO was closed. REALLY??? You should have a provider who is available 24/7 for problems. The soda machine would not take bills which was all we had, so had to go get change from front desk. When I tried to use my key card to get back in the room, it didn't work (the other one did), so I had to go down again and have the card re-keyed. Breakfast was great. Pool was great. All the other front desk clerks were very warm and helpful. The con on location was that you had to get out of the location by traveling through the Krogers parking lot or taking the one-way frontage road. Very inconvenient. July 30, 2013
Rated 5.0 out of 5.0 by Clean rooms, great service This hotel was very clean, king suite was wonderful and gave us plenty of room. Breakfast was very good and much better than most hotels of this size. Staff was very accommodating and friendly. I would recommend anyone staying here. July 13, 2013
Rated 5.0 out of 5.0 by Priority club We usually receive a small gift when we check in (water etc) but didn't here July 12, 2013
Rated 4.0 out of 5.0 by Business trip The hotel is Great I had stayed there a couple of years ago and decided to give it another chance after a bad experience. The staff is helpful. I had left some things in the room by accident and called the front desk I got ahold of Donna she had the items and offered to send then to me. On Saturday morning fedex delivered the items. To put it short HI has got a customer back, I hope I get the same great staff and service in my other travels. July 2, 2013
Rated 4.0 out of 5.0 by Conroe Everything was fine except the shower in the bathroom. There is no control over the water pressure in the shower. It only goes full blast and wastes a lot of water and the tub fills while you take a shower and you are standing in six inches of water. It is very difficult to take a shower in Holiday Inn. Most places have a control for water and a control for temperature. June 29, 2013
Rated 5.0 out of 5.0 by Good Business Trip Experience I was only there one night, but it is my second stay at this hotel. It is very quiet, which as a business traveller, I appreciate. In addition, the cleanliness was fantastic. Finally, I find the breakfast choices and available amounts more in this hotel than any other HI express. I will continue to stay at this hotel while in the Conroe area. June 18, 2013
Rated 5.0 out of 5.0 by Enjoy We really did enjoy our two day stay. Everything was wonderful for our stay. June 14, 2013
Rated 5.0 out of 5.0 by Great Service This hotel does an excellent job in service especially at checkin and breakfast. June 4, 2013
Rated 5.0 out of 5.0 by Great hotel close to everything I am from Conroe and we moved to Dallas so we come down once a month and this is where we stay. It's close to a lot of restaurants and a grocery store all within walking distance. Its always clean and close to the interstate. May 31, 2013
Rated 4.0 out of 5.0 by Very good option this was a veru good option in conroe, I recomended. May 28, 2013
Rated 5.0 out of 5.0 by Great place to stay. I am a platinum club member and have stayed in HI's all over the world. Conroe is top notch. HI needs to clone Tessa or put here over training in customer relations. She does a great job. May 26, 2013
Rated 5.0 out of 5.0 by Great Stay Great Stay. Great Price. Great Staff. The hotel was clean and well maintained. Will be back in about a month. May 25, 2013
Rated 5.0 out of 5.0 by Excellent hotel What a great hotel. The front desk staff was welcoming and the room was clean and comfortable. It was great having extra towels in the room without having to ask. The cookies and milk in the evening was a pleasant surprise. Will definitely stay again and recommend to our friends. May 25, 2013
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