Rated 4.3 out of 5 by 33
Rated 4.0 out of 5.0 by maest10 Most important the room was clean!!!!!
The front desk was very accommodating as originally
we were assigned a room with a shower and they worked with us
so I could have a tub- do not like only a shower. Enjoyed having more towels, toiletries, and clean bed linens. The complimentary
breakfast was good too. Overall we had a very nice stay.
November 13, 2013
Rated 3.0 out of 5.0 by sharper509 Nice facility staff could use some work
A little customer service would have gone a long way. We stayed there several days. One day housekeeping just put the towels in the bathroom and did not put them away - just left them on the toilet in a pile. They also did not replenish the sundries. On the day we checked out - housekeeping came by prior to check out and wanted to know when we were leaving - she was very annoyed when I said "at check out".
Other than those issues it was a very good place to stay. I might stay there again, but there are several hotels in the right next door so I suppose it will come down to economics.
October 31, 2013
Rated 5.0 out of 5.0 by Neeley5 Great Service
This is by far one of the most comfortable and friendly hotels that we have EVER stayed in. Amazing facility and friendly staff made for a happy vacation for my sisters and me and especially for our parents that are 87 and 86.
October 12, 2013
Rated 5.0 out of 5.0 by Zplace New and clean and comfortable bed
This is a fairly new hotel so it is clean and smells new. The bed was great and room well appointed. Walking distance to Outback and Ruby Tuesday.
October 7, 2013
Rated 2.0 out of 5.0 by Pharmer Very disappointed
Just spent 11 days at a holiday inn facility in Arkansas. Made reservations more than 3 months in advance for 2 king suites. Travelled all the way from Michigan and we we got there they did not have the rooms we requested. They put us in 2 handicapped rooms that smelled awful. From there it just got worse. Ended up with a 2 bed queen suite for just one person. Then, not allowed to use my rewards points. They certainly just lost my business.
October 3, 2013
Rated 5.0 out of 5.0 by GospelGroup Great 2-night stay
We stayed at HI-Conway while attending a gospel music convention in nearby Quitman, AR. This is a very nice property (super clean, quiet, etc), but our stay was really enhanced by the staff. Peggy (in the breakfast area) went "above and beyond" to make us feel like family both mornings that we were there. It's nice to still see people who act like they love their job and the people that stay there. We will return.
October 2, 2013
Rated 5.0 out of 5.0 by Cactus2013 Great hotel!
We have stopped here several times and every stay has been great! The rooms are spacious and comfy and the shower is a welcome feature. All of the amenities are top notch and the room with a balcony is nice. Great location off I40 and the staff is very good. We look forward to our next stay here! IHG Member recognition on check in is a plus.
October 1, 2013
Rated 5.0 out of 5.0 by BigGuy47 Comfortable, Clean and Welcoming
This is one of the better HIE properties. Friendly and efficient front desk welcomed by name, recognized IHG Platinum status, and completed check-in quickly. Rooms are comfortable, bedding exceptional for HIE, and the wifi is also good. Breakfast offered a variety that included fresh fruit., Attendant quickly replenished items with a smile. This property is a newer property and is well maintained. A pleasure to stay in Conway., unlike other IHG locations to the south.
September 13, 2013