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Rated 4.5 out of 5 by 64 reviewers.
Rated 5.0 out of 5.0 by Great hotel! My family and I loved our stay at this hotel. Super clean, peaceful but still family friendly (we have 3 boys between 3 years and 9 years old). The price was competitive. We'd definitely stay again. June 25, 2014
Rated 5.0 out of 5.0 by ultimate stay employees were very helpful after we encountered a problem with the airconditioner June 23, 2014
Rated 5.0 out of 5.0 by Stay HERE in Conway The room was great, and the staff was very efficient. Even though there were lots of families with small children staying at the hotel for a baseball tournament, the room was very quiet. I would highly recommend this property for business or leisure travel. June 17, 2014
Rated 5.0 out of 5.0 by Excellent Accomodations My recent stay at the Holiday Inn Express at Conway was very comfortable and relaxing. The staff and manager are very attentive and courteous. I can stay at just about any hotel of my choice and without a doubt, the Holiday Inn Express-Conway is far above the rest of the hotels in the area. I would highly recommend it to anyody traveling for either leisure or business. June 9, 2014
Rated 5.0 out of 5.0 by Business Stay This is a very nice hotel, conveniently located just off I-40. Quiet and comfortable. The only "complaint" I have -- and it's really more of an observation -- is that the male desk clerk seemed very annoyed with the lovely young lady who was registering me. That made me a bit uncomfortable. Someone needs to explain to him that he shouldn't let his annoyance (whether justified or not) be displayed in front of guests. This is my "go to" hotel when I stay in Conway. May 26, 2014
Rated 5.0 out of 5.0 by Great Location - Great Room Attending graduation at Hendrix College - excellent experience. Only issue and neither my wife or I mentioned it to each other or anyone there is a shame that a property this new and nice has issues with the bath drain. We both mentioned (after the fact) that the shower water backed up and did not drain properly. Otherwise a great location, great room for event in Conway, AR. May 20, 2014
Rated 5.0 out of 5.0 by Clean room and friendly staff Enjoyed my stay very much. Room was clean and the staff was friendly. Hotel is in excellent condition. April 9, 2014
Rated 5.0 out of 5.0 by Wonderful!!!!!!!!!! We have stayed in numerous HIE hotels. We think this one is the best!!!!!!!! Everything was great from check-in to check-out. All of the personnel was most helpful. The kitchen and breakfast room was so pleasant in every way. Times like this make us want to stay in HIE hotels every time we travel. The only thing that is not too good is the access to the hotel. It is hard to get to. But once you have been there it is worth the effort to come back. April 4, 2014
Rated 5.0 out of 5.0 by will be back!! Was a great stay! Check in good. Help good. Room good. Price good. Easy to get to. Will be back. April 2, 2014
Rated 5.0 out of 5.0 by Excellent! We stopped here to sleep on our way to Florida. We had a double queen bed room. The hotel is great, clean and very comfortable! The staff that worked that night was awesome. We arrived around 11pm and the front desk clerk was more than gracious! He allowed us to get in the hot tub to relax (after 9 hours of driving!) even though it was closed! The room was very clean, comfortable and the beds were amazing! The decor is nice and very relaxing! Breakfast was good too, with very nice staff! I would stay here anytime! March 19, 2014
Rated 2.0 out of 5.0 by Bed was overly "firm" Heating and air not connected to the wall controlls, was difficult to get the room to not be 60 or 85. They apparently clean at 6am slamming doors, loud cleaning staff, and stomping floors. Bed was just hard causing some back and shoulder pain that almost a week later is still bugging me. Would recommend a different property in this quaint town. February 23, 2014
Rated 5.0 out of 5.0 by Very nice Hotel. Great Service Your hotel was very nice, and the staff were very accomodating. When I checked in I asked when do they serve breakfast, and they 6:30 am. My father and I are very early risers and were plesantly suprised when the staff had breakfast ready at 6:00 am. This allowed us to enjoy breakfast and beat the morning traffic through Little Rock. Thanks for the clean room and relazing stay. January 27, 2014
Rated 4.0 out of 5.0 by Great Holiday Inn in Conway On a trip to visit family, we stayed at the Holiday Inn in Conway for 3 nights. The hotel has great modern features and furniture, making it feel like a boutique hotel in a larger city. The rooms are spacious with super comfortable beds, large flat screen tvs, well appointed bathrooms and double pain windows that muffle any noise from the near by I-40 highway. The hotel has an in door pool and Jacuzzi with very warm water. While we didn't swim while there, if we come back, it would be a great way to end the day. We also noticed that the hotel has an outdoor grill so you can, bbq, if you wanted to. Breakfast was included and was fresh, plentiful and provided in a clean, spacious environment. The kitchen staff were wonderful and very friendly. The hotel is walking distance from a giant Walmart and several restaurants. The check in staff were courteous but distant and didn't offer the usual amenities that a gold IHG member receives. When I asked for them, they were happy to provide them but I shouldn't have to ask. Overall this was a great experience and I would definitely stay here again. January 20, 2014
Rated 5.0 out of 5.0 by Clean I had a great stay here when I was in town for business. The hotel was very clean and the staff was very helpful. I would highly recommend stayinh here. January 14, 2014
Rated 4.0 out of 5.0 by Nice Hotel but Maid Service Lacking Very nice hotel. I did have 1 issue. I put out my do not disturb door sign out until 10:30am when I left for the day I took it off. When I returned my room had not been cleaned. January 12, 2014
Rated 5.0 out of 5.0 by Comfortable bed, maids and dining room help were very friendly Only drawback was even though the hotel was not even close to being full , they put us next door to someone who was up at 4:30 am, showering and banging around til 5:30 am January 8, 2014
Rated 5.0 out of 5.0 by Excellent stay We got in super late that night due to a game up North. Check in went very smooth and we were in a ground floor which helped with bringing sleeping children in. Breakfast had a good selection so everyone was able to find something they liked. The fitness center was nice. Some weights in there would be nice though. Overall a very good and pleasant experience. January 2, 2014
Rated 5.0 out of 5.0 by Wonderful experience that started with the person who checked us in that night! He was superb!!!! Will definitely stay here again! One of the better stays we have had in this area. The young man who checked us in was one of the best ever! He really went out of his way to help us in any way we needed! He made it great!!! December 31, 2013
Rated 5.0 out of 5.0 by "Hit the Spot" After traveling by car for 5 hours, it was so nice to walk into a clean and very friendly motel. The staff was wonderful and the stay memorable. Be sure to check out the Italian restaurant #Russo, I believe# as it has great food. It's one of those places that has so much to choose from that you realize that if you lived nearby, you'd finally come up with your fav's! December 30, 2013
Rated 5.0 out of 5.0 by Great Night's Sleep I'm handicapped and the staff was very accommodating. The room was quiet and the bed very comfortable. My wife & I slept very well and enjoyed our stopover in Conway. December 17, 2013
Rated 5.0 out of 5.0 by Over all a good place to stay Great room rate nice staff and clean rooms THANKS!!!!! December 16, 2013
Rated 5.0 out of 5.0 by Very Comfortable Very comfortable and new hotel. Beds are nice, and within walking distance to a few restaurants. I really enjoyed eating at Russo's right next door. There's and outback directly behind the hotel. December 8, 2013
Rated 4.0 out of 5.0 by Most important the room was clean!!!!! The front desk was very accommodating as originally we were assigned a room with a shower and they worked with us so I could have a tub- do not like only a shower. Enjoyed having more towels, toiletries, and clean bed linens. The complimentary breakfast was good too. Overall we had a very nice stay. November 13, 2013
Rated 3.0 out of 5.0 by Nice facility staff could use some work A little customer service would have gone a long way. We stayed there several days. One day housekeeping just put the towels in the bathroom and did not put them away - just left them on the toilet in a pile. They also did not replenish the sundries. On the day we checked out - housekeeping came by prior to check out and wanted to know when we were leaving - she was very annoyed when I said "at check out". Other than those issues it was a very good place to stay. I might stay there again, but there are several hotels in the right next door so I suppose it will come down to economics. October 31, 2013
Rated 5.0 out of 5.0 by Great Service This is by far one of the most comfortable and friendly hotels that we have EVER stayed in. Amazing facility and friendly staff made for a happy vacation for my sisters and me and especially for our parents that are 87 and 86. October 12, 2013
Rated 5.0 out of 5.0 by New and clean and comfortable bed This is a fairly new hotel so it is clean and smells new. The bed was great and room well appointed. Walking distance to Outback and Ruby Tuesday. October 7, 2013
Rated 2.0 out of 5.0 by Very disappointed Just spent 11 days at a holiday inn facility in Arkansas. Made reservations more than 3 months in advance for 2 king suites. Travelled all the way from Michigan and we we got there they did not have the rooms we requested. They put us in 2 handicapped rooms that smelled awful. From there it just got worse. Ended up with a 2 bed queen suite for just one person. Then, not allowed to use my rewards points. They certainly just lost my business. October 3, 2013
Rated 5.0 out of 5.0 by Great 2-night stay We stayed at HI-Conway while attending a gospel music convention in nearby Quitman, AR. This is a very nice property (super clean, quiet, etc), but our stay was really enhanced by the staff. Peggy (in the breakfast area) went "above and beyond" to make us feel like family both mornings that we were there. It's nice to still see people who act like they love their job and the people that stay there. We will return. October 2, 2013
Rated 5.0 out of 5.0 by Great hotel! We have stopped here several times and every stay has been great! The rooms are spacious and comfy and the shower is a welcome feature. All of the amenities are top notch and the room with a balcony is nice. Great location off I40 and the staff is very good. We look forward to our next stay here! IHG Member recognition on check in is a plus. October 1, 2013
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