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Rated 4.4 out of 5 by 45 reviewers.
Rated 5.0 out of 5.0 by "Hit the Spot" After traveling by car for 5 hours, it was so nice to walk into a clean and very friendly motel. The staff was wonderful and the stay memorable. Be sure to check out the Italian restaurant #Russo, I believe# as it has great food. It's one of those places that has so much to choose from that you realize that if you lived nearby, you'd finally come up with your fav's! December 30, 2013
Rated 5.0 out of 5.0 by Great Night's Sleep I'm handicapped and the staff was very accommodating. The room was quiet and the bed very comfortable. My wife & I slept very well and enjoyed our stopover in Conway. December 17, 2013
Rated 5.0 out of 5.0 by Over all a good place to stay Great room rate nice staff and clean rooms THANKS!!!!! December 16, 2013
Rated 5.0 out of 5.0 by Very Comfortable Very comfortable and new hotel. Beds are nice, and within walking distance to a few restaurants. I really enjoyed eating at Russo's right next door. There's and outback directly behind the hotel. December 8, 2013
Rated 4.0 out of 5.0 by Most important the room was clean!!!!! The front desk was very accommodating as originally we were assigned a room with a shower and they worked with us so I could have a tub- do not like only a shower. Enjoyed having more towels, toiletries, and clean bed linens. The complimentary breakfast was good too. Overall we had a very nice stay. November 13, 2013
Rated 3.0 out of 5.0 by Nice facility staff could use some work A little customer service would have gone a long way. We stayed there several days. One day housekeeping just put the towels in the bathroom and did not put them away - just left them on the toilet in a pile. They also did not replenish the sundries. On the day we checked out - housekeeping came by prior to check out and wanted to know when we were leaving - she was very annoyed when I said "at check out". Other than those issues it was a very good place to stay. I might stay there again, but there are several hotels in the right next door so I suppose it will come down to economics. October 31, 2013
Rated 5.0 out of 5.0 by Great Service This is by far one of the most comfortable and friendly hotels that we have EVER stayed in. Amazing facility and friendly staff made for a happy vacation for my sisters and me and especially for our parents that are 87 and 86. October 12, 2013
Rated 5.0 out of 5.0 by New and clean and comfortable bed This is a fairly new hotel so it is clean and smells new. The bed was great and room well appointed. Walking distance to Outback and Ruby Tuesday. October 7, 2013
Rated 2.0 out of 5.0 by Very disappointed Just spent 11 days at a holiday inn facility in Arkansas. Made reservations more than 3 months in advance for 2 king suites. Travelled all the way from Michigan and we we got there they did not have the rooms we requested. They put us in 2 handicapped rooms that smelled awful. From there it just got worse. Ended up with a 2 bed queen suite for just one person. Then, not allowed to use my rewards points. They certainly just lost my business. October 3, 2013
Rated 5.0 out of 5.0 by Great 2-night stay We stayed at HI-Conway while attending a gospel music convention in nearby Quitman, AR. This is a very nice property (super clean, quiet, etc), but our stay was really enhanced by the staff. Peggy (in the breakfast area) went "above and beyond" to make us feel like family both mornings that we were there. It's nice to still see people who act like they love their job and the people that stay there. We will return. October 2, 2013
Rated 5.0 out of 5.0 by Great hotel! We have stopped here several times and every stay has been great! The rooms are spacious and comfy and the shower is a welcome feature. All of the amenities are top notch and the room with a balcony is nice. Great location off I40 and the staff is very good. We look forward to our next stay here! IHG Member recognition on check in is a plus. October 1, 2013
Rated 5.0 out of 5.0 by Comfortable, Clean and Welcoming This is one of the better HIE properties. Friendly and efficient front desk welcomed by name, recognized IHG Platinum status, and completed check-in quickly. Rooms are comfortable, bedding exceptional for HIE, and the wifi is also good. Breakfast offered a variety that included fresh fruit., Attendant quickly replenished items with a smile. This property is a newer property and is well maintained. A pleasure to stay in Conway., unlike other IHG locations to the south. September 13, 2013
Rated 5.0 out of 5.0 by BREAKFAST The ladies working the breakfast area should be commended on there outstanding customer service and kindness. We have stayed in several hotels in conway as our daughter is in school at Hendrix and we will only stay at this hotel from now on. September 11, 2013
Rated 5.0 out of 5.0 by Great hotel One of the best Holiday Inn Express that we have ever stayed in. Room was big,clean and comfortable. Breakfast was great, lots of food to choose from and the breakfast room itself was outstanding,plenty of tables and clean and tidy. Definitely would recommend this hotel. August 24, 2013
Rated 5.0 out of 5.0 by Holiday Inn Express - Conway This is a very nice hotel. It is new and the rooms are excellent. Very clean. The hotel staff are extremely nice. I would highly recommend this hotel. August 5, 2013
Rated 4.0 out of 5.0 by Odd stuff The plug-ins in the bathroom had some kind of block on them, too hard to us. The beds are too HARD!!! Breakfast was great, good food and staff kept the area clean!!! Hotel located for easy access to everything in Conway. July 26, 2013
Rated 4.0 out of 5.0 by New Property Staff needs to vacuum the Doritos that the previous guest left under the dust ruffle. I stepped on them with my bare feet before getting into bed for the night Yuck! July 23, 2013
Rated 5.0 out of 5.0 by Friday April 26-27 The young desk clerk was extremely helpful. I had a few pages that I needed printed and the computers in the business center were out of order. He took care of printing those for me, even though Friday evening check-in time was very busy. May 2, 2013
Rated 5.0 out of 5.0 by Excellent! The staff was very friendly and helpful. The room was very clean and the entire property was new. The room was quite. April 24, 2013
Rated 5.0 out of 5.0 by owner Everything was great bed was comfortable, staff was great food was good. April 18, 2013
Rated 5.0 out of 5.0 by Great stay Hotel is in an excellent location for our purposes. Front desk staff was friendly and check in was quick. Room was comfortable, clean and quiet. Anytime we met hotel staff in lobby or hallways they were always pleasant. We had the complimentary breakfast two mornings and selection was good. Check out was quick and easy. Would recommend this hotel for anyone visiting area. March 23, 2013
Rated 4.0 out of 5.0 by clean, convient location nice experience. close to restaurants and shopping. friendly staff, nice breakfast area. March 10, 2013
Rated 4.0 out of 5.0 by Breakfast items Please replace the pancake machine with the waffle machine. The pancakes taste terrible. The Waffles were much better. March 6, 2013
Rated 5.0 out of 5.0 Impressed with young man at the registration desk. I was greeted by a very friendly young man at the desk. He was very helpful and while handing me the room key, he gave me important information about breakfast time, check out time, etc. i have been there when you had to ask all the questions. I was impressed with his willingness to make our stay a good one. I did not get his name. But you can maybe look at the schedule for the evening of Feb. 15, 2013 and the morning or Feb. 16, 2013. February 26, 2013
Rated 3.0 out of 5.0 by Business Center Equipment was not working and was not stocked. No one at the desk would help. "The printer is hit or miss." is what I was told. February 9, 2013
Rated 4.0 out of 5.0 by Noisy The soundproofing in the walls and floors was surprisingly bad for such a new hotel. HB January 26, 2013
Rated 2.0 out of 5.0 by Move employees away from door Please ask the employees to move away from the doors when they smoke. It is horrible. Employees at the front door and other entrance are always there smoking. Also need more sound proofing between floors. Had to sleep with television on to get sleep. Overall not a good stay. January 23, 2013
Rated 4.0 out of 5.0 by It is a nice place to stay. Easy access to several locations. The Hotel in in a great location. Easy access to several eating locations. I do business in Conway and Holiday Inn Express treats me very well. I look forward to staying again. January 20, 2013
Rated 5.0 out of 5.0 by The coffee was actually good! While traveling through Arkansas, we stopped in Conway and had a wonderful time at the Holiday Inn Express. The entire facility was very clean and spacious. For breakfast, we were plesently surprized that the coffee was actually good and the orange juice was not watered down. We have stayed at many Holiday Inn Express's and this is the best one yet! January 8, 2013
Rated 5.0 out of 5.0 by This was a realy nice hotel I dont know if this was a new Holliday Inn Express but it sure looked like it, Very Clean. December 16, 2012
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