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Rated 4.6 out of 5 by 93 reviewers.
Rated 5.0 out of 5.0 by front desk very nice, polite and helpful would like to see dining available before six am for travelers food choices not as healthy as I prefer September 1, 2014
Rated 5.0 out of 5.0 by Fabulous Holiday Inn Express Had a small suite, which was extremely roomy and comfortable. The front desk clerk, Amanda, went above and beyond. She is definitely an assent to this hotel. August 31, 2014
Rated 5.0 out of 5.0 by i like food everything great as usual. but i liked the breakfast best. great choice quality. will stay again August 30, 2014
Rated 5.0 out of 5.0 great was perfect.......... awesome staff.............................................................. August 29, 2014
Rated 5.0 out of 5.0 by Excellent Thestaff, especially the front deck, was helpful during our stay. August 26, 2014
Rated 5.0 out of 5.0 by Friendly and helpful employees! The hotel was very nice but what impressed me the most was the friendliness and helpfulness of your employees. These employees, were by far, the best people I have ever been around in a hotel. From the front desk to the cleaning people to the breakfast area staff they were absolutely the BEST. Thank you for a very enjoyable stay. August 20, 2014
Rated 5.0 out of 5.0 by A Great Place To Stay! My wife and I travel often in the four state area and stay in various hotels depending upon previous experiences. This particular HIE in Conway is the first time we have stayed here and it was a great experience. Everything, from the room, to the staff, and finishing off with a great breakfast exceeded our expectations. i would recommend this hotel to anyone who is in the area. We will make it our "favorite" next time we make reservations. August 14, 2014
Rated 5.0 out of 5.0 by Exceptional room and amenities It was late and I wasn't expecting much, but was quite surprised with this hotel….awesome room….clean and comfortable with many amenities that made my stay very comfortable…thank you HGI for a great place to stay. August 12, 2014
Rated 5.0 out of 5.0 by Friendly staff - Comfortable bed This hotel was great. The room was very comfortable and everything as it should be. There was only one thing that caused me to pause - our door never shut flush when closed from the outside; there was about a 1/2 to 1 inch play - even though it locked - if you pushed on it, it moved. On the inside if you used the deadbolt, it held tight, but while we were away, leaving our belongings in a room where the door didn't feel quite closed was a bit concerning. Overall, we loved our stay and would return if needed. August 12, 2014
Rated 5.0 out of 5.0 by Reliable Holiday Inn Express I have stayed at several of these hotels and the Conway one is one of the best, possible because it is a newer facility, the breakfast has a few more healthy choices than some and the pool is nicer than some, although the fitness room is not great, it is better than some of the HIE's I've stayed at. August 12, 2014
Rated 5.0 out of 5.0 by stay Very happy, continue to book until something goes wrong, 3 months at this point.. August 11, 2014
Rated 5.0 out of 5.0 by Clean and very comfortable The minute you enter outside is clean and kept up. The staff is very friendly and willing to accommodate. The motel is clean and quite. August 8, 2014
Rated 5.0 out of 5.0 by Great for handicap guest use. The room was perfect for handicap use. Everything was exceptional. Air, space and comfort was very good for our use, better than most places we have stayed. August 7, 2014
Rated 5.0 out of 5.0 by Nice place to stay. Very friendly staff, clean, quite, close to restaurants and other shopping areas. August 7, 2014
Rated 2.0 out of 5.0 by Questioning the Cleanliness At first glance, this room was amazing. It wasn't until the middle of the night when I decided to take a shower that I began to question the cleanliness. My husband took a shower and when I went to take one, I noticed one of the towels wasn't rolled like the others. When I pulled it out, it was still wet and it was a pool towel. I asked my husband if he did this and he said no. For the price we paid for that room, little things like the towels should be taken care of after each checkout. While this was a big issue, it was middle of the night and I didn't feel like going to the front desk and having to relocate all of our stuff that was unpacked. The staff was extremely nice (this is twice we have stayed there) and the breakfast has a variety that we enjoy. The hotel is very modern and visually pleasing. It is also extremely convenient for us. Plenty of entertainment and restaurants nearby. August 1, 2014
Rated 5.0 out of 5.0 by Pleasant Stay in Conway Always nice to return to a place that you know will be a good experience. Night staff are particularly accommodating and friendly, which is a great way to start unwinding! Great breakfast in the morning starts the day off right. July 30, 2014
Rated 5.0 out of 5.0 by Customer Service All personnel werw of great assistance and all were very nicely dressed/uniforms. Always a good stay. July 30, 2014
Rated 5.0 out of 5.0 by Friendly Staff, rooms were clean The front desk clerks were very friendly. The only issue we had was there were no towels in the pool area. Which was no biggie we just went to the front desk to get some. July 24, 2014
Rated 5.0 out of 5.0 by great customer service Showed up earlier than originally thought. Which was a tad after noon. Room wasn't ready so couldn't check in, front desk receptionist advised if I could wait about 45 minutes, she'd get housekeepers on it and we could check in. Came back a little later and checked in. Met several staff in elevators and all were incredibly nice. July 21, 2014
Rated 4.0 out of 5.0 by Great Service Upon Check-In Great experience... great hotel... Best Holiday Inn Express I've stayed at in years. July 21, 2014
Rated 5.0 out of 5.0 by family reunion Excellent hotel & staff. Third time to stay here because the rooms are great, breakfast is plentiful, and the staff is exceptional, especially Chel July 20, 2014
Rated 4.0 out of 5.0 by Nice property, a view minor annoyances. Overall, a nice place. The staff was nice and responsive, my room was clean and the breakfast was good. There is a Wal-Mart and plenty of places to eat within safe walking distance. Entering the hotel was a little awkward, based on the street that it is on. There were no cookies at check-in, which I have come to look forward to. The smoking area is just outside the exit door next to the elevators, so waiting for an elevator (usually not long), I smelled the smoke on a few occasions. The pool and hot tub looked inviting, but I didn't have the opportunity to hop in either one. July 14, 2014
Rated 4.0 out of 5.0 by Good Hotel Stayed there for a night while traveling with the Family. Rooms were pretty spacious and super clean. Staff were awesome as well. Will recommend any day. July 11, 2014
Rated 4.0 out of 5.0 by Modern Design but not Accomidating Liked the hotel. Very new, nice common areas, excellent breakfast. Rooms were clean. When I booked, I asked for adjoining rooms. I was told that was first come first serve. I checked in an hour early and my rooms were already printed and ready. I assumed my request had been filled. I did not go to the rooms at that time. When we got back to the hotel at 10pm is when we found out they were not adjoining. Wife was really mad! As you all know, a happy wife makes for a happy life. We survived but the lesson is to nag the staff to make sure you get what you want! July 9, 2014
Rated 5.0 out of 5.0 by Great Customer Service All of the staff at this location was very friendly and accommodating. The room was spotless and beds were comfortable. I couldn't of asked for more. The Breakfast had a great variety and was kept at the perfect food temperature (ie no cold eggs). The breakfast room was kept spotless as each guest left. The pool was clean and the hot tub hot! My grand-daughters enjoyed the pool while I enjoyed the hot tub. July 7, 2014
Rated 5.0 out of 5.0 by great place to stay enjoyed all the amenities and would def return in the future July 3, 2014
Rated 5.0 out of 5.0 by Comforable bed and great service. Always wonderful and clean. Staff always professional Wonderful breakfast room. New and clean. July 3, 2014
Rated 5.0 out of 5.0 by friendly staff Everyone was smiling and caring. The housekeeping staff was so helpful. Hot tub was down and not working, but they were able to get a person to fix it. This is a very good hotel to stay. Would stay again in this city. July 2, 2014
Rated 5.0 out of 5.0 love pillows So tired I don't even remember my head hitting the pillow. But, felt good as new the next day!! July 2, 2014
Rated 5.0 out of 5.0 by Great hotel! My family and I loved our stay at this hotel. Super clean, peaceful but still family friendly (we have 3 boys between 3 years and 9 years old). The price was competitive. We'd definitely stay again. June 25, 2014
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