Rated 4.6 out of 5 by 79
Rated 2.0 out of 5.0 by Tnt82 Questioning the Cleanliness
At first glance, this room was amazing. It wasn't until the middle of the night when I decided to take a shower that I began to question the cleanliness. My husband took a shower and when I went to take one, I noticed one of the towels wasn't rolled like the others. When I pulled it out, it was still wet and it was a pool towel. I asked my husband if he did this and he said no. For the price we paid for that room, little things like the towels should be taken care of after each checkout.
While this was a big issue, it was middle of the night and I didn't feel like going to the front desk and having to relocate all of our stuff that was unpacked.
The staff was extremely nice (this is twice we have stayed there) and the breakfast has a variety that we enjoy. The hotel is very modern and visually pleasing. It is also extremely convenient for us. Plenty of entertainment and restaurants nearby.
August 1, 2014
Rated 5.0 out of 5.0 by workinggeologist Pleasant Stay in Conway
Always nice to return to a place that you know will be a good experience. Night staff are particularly accommodating and friendly, which is a great way to start unwinding! Great breakfast in the morning starts the day off right.
July 30, 2014
Rated 5.0 out of 5.0 by Chuck M. Customer Service
All personnel werw of great assistance and all were very nicely dressed/uniforms. Always a good stay.
July 30, 2014
Rated 5.0 out of 5.0 by cmasters Friendly Staff, rooms were clean
The front desk clerks were very friendly. The only issue we had was there were no towels in the pool area. Which was no biggie we just went to the front desk to get some.
July 24, 2014
Rated 5.0 out of 5.0 by msnmom great customer service
Showed up earlier than originally thought. Which was a tad after noon. Room wasn't ready so couldn't check in, front desk receptionist advised if I could wait about 45 minutes, she'd get housekeepers on it and we could check in. Came back a little later and checked in. Met several staff in elevators and all were incredibly nice.
July 21, 2014
Rated 4.0 out of 5.0 by darcob Great Service Upon Check-In
Great experience... great hotel... Best Holiday Inn Express I've stayed at in years.
July 21, 2014
Rated 5.0 out of 5.0 by Prius07 family reunion
Excellent hotel & staff. Third time to stay here because the rooms are great, breakfast is plentiful, and the staff is exceptional, especially Chel
July 20, 2014
Rated 4.0 out of 5.0 by NoiseGuy Nice property, a view minor annoyances.
Overall, a nice place. The staff was nice and responsive, my room was clean and the breakfast was good. There is a Wal-Mart and plenty of places to eat within safe walking distance.
Entering the hotel was a little awkward, based on the street that it is on. There were no cookies at check-in, which I have come to look forward to. The smoking area is just outside the exit door next to the elevators, so waiting for an elevator (usually not long), I smelled the smoke on a few occasions. The pool and hot tub looked inviting, but I didn't have the opportunity to hop in either one.
July 14, 2014
Rated 4.0 out of 5.0 by Cashimee Good Hotel
Stayed there for a night while traveling with the Family. Rooms were pretty spacious and super clean. Staff were awesome as well. Will recommend any day.
July 11, 2014
Rated 4.0 out of 5.0 by Letsgohogs Modern Design but not Accomidating
Liked the hotel. Very new, nice common areas, excellent breakfast. Rooms were clean. When I booked, I asked for adjoining rooms. I was told that was first come first serve. I checked in an hour early and my rooms were already printed and ready. I assumed my request had been filled. I did not go to the rooms at that time. When we got back to the hotel at 10pm is when we found out they were not adjoining. Wife was really mad! As you all know, a happy wife makes for a happy life. We survived but the lesson is to nag the staff to make sure you get what you want!
July 9, 2014
Rated 5.0 out of 5.0 by Terrie_B Great Customer Service
All of the staff at this location was very friendly and accommodating. The room was spotless and beds were comfortable. I couldn't of asked for more. The Breakfast had a great variety and was kept at the perfect food temperature (ie no cold eggs). The breakfast room was kept spotless as each guest left.
The pool was clean and the hot tub hot! My grand-daughters enjoyed the pool while I enjoyed the hot tub.
July 7, 2014
Rated 5.0 out of 5.0 by CoachSuperHumanRealtor great place to stay
enjoyed all the amenities and would def return in the future
July 3, 2014
Rated 5.0 out of 5.0 by Laura195 Comforable bed and great service.
Always wonderful and clean. Staff always professional
Wonderful breakfast room. New and clean.
July 3, 2014
Rated 5.0 out of 5.0 by Redbird 1 friendly staff
Everyone was smiling and caring. The housekeeping staff was so helpful. Hot tub was down and not working, but they were able to get a person to fix it.
This is a very good hotel to stay. Would stay again in this city.
July 2, 2014
Rated 5.0 out of 5.0 love pillows
So tired I don't even remember my head hitting the pillow. But, felt good as new the next day!!
July 2, 2014
Rated 5.0 out of 5.0 by LDChicago Great hotel!
My family and I loved our stay at this hotel. Super clean, peaceful but still family friendly (we have 3 boys between 3 years and 9 years old). The price was competitive. We'd definitely stay again.
June 25, 2014
Rated 5.0 out of 5.0 by what ever ultimate stay
employees were very helpful after we encountered a problem with the airconditioner
June 23, 2014
Rated 5.0 out of 5.0 by Springdale Traveler Stay HERE in Conway
The room was great, and the staff was very efficient. Even though there were lots of families with small children staying at the hotel for a baseball tournament, the room was very quiet. I would highly recommend this property for business or leisure travel.
June 17, 2014
Rated 5.0 out of 5.0 by Cone1948 Excellent Accomodations
My recent stay at the Holiday Inn Express at Conway was very comfortable and relaxing. The staff and manager are very attentive and courteous. I can stay at just about any hotel of my choice and without a doubt, the Holiday Inn Express-Conway is far above the rest of the hotels in the area. I would highly recommend it to anyody traveling for either leisure or business.
June 9, 2014
Rated 5.0 out of 5.0 by CathySTG Business Stay
This is a very nice hotel, conveniently located just off I-40. Quiet and comfortable. The only "complaint" I have -- and it's really more of an observation -- is that the male desk clerk seemed very annoyed with the lovely young lady who was registering me. That made me a bit uncomfortable. Someone needs to explain to him that he shouldn't let his annoyance (whether justified or not) be displayed in front of guests.
This is my "go to" hotel when I stay in Conway.
May 26, 2014
Rated 5.0 out of 5.0 by YardBird Great Location - Great Room
Attending graduation at Hendrix College - excellent experience.
Only issue and neither my wife or I mentioned it to each other or anyone there but.......it is a shame that a property this new and nice has issues with the bath drain. We both mentioned (after the fact) that the shower water backed up and did not drain properly.
Otherwise a great location, great room for event in Conway, AR.
May 20, 2014
Rated 5.0 out of 5.0 by TammyA48 Clean room and friendly staff
Enjoyed my stay very much. Room was clean and the staff was friendly. Hotel is in excellent condition.
April 9, 2014
Rated 5.0 out of 5.0 by DUGFIB RELAXING, CONVENIENT STOP...
FRIENDLY STAFF, VERY HELFUL....
FRONT DESK VERY WELCOMING, MADE A POSITIVE FIRST IMPRESSION...
HAD A COMFORTABLE STAY...
HAD A GOOD BREAKFAST...
April 5, 2014
Rated 5.0 out of 5.0 by Judy50 Wonderful!!!!!!!!!!
We have stayed in numerous HIE hotels. We think this one is the best!!!!!!!! Everything was great from check-in to check-out. All of the personnel was most helpful. The kitchen and breakfast room was so pleasant in every way. Times like this make us want to stay in HIE hotels every time we travel.
The only thing that is not too good is the access to the hotel. It is hard to get to. But once you have been there it is worth the effort to come back.
April 4, 2014
Rated 5.0 out of 5.0 by Jan14 will be back!!
Was a great stay! Check in good. Help good. Room good. Price good. Easy to get to. Will be back.
April 2, 2014
Rated 5.0 out of 5.0 by Salemsmomma Excellent!
We stopped here to sleep on our way to Florida. We had a double queen bed room. The hotel is great, clean and very comfortable! The staff that worked that night was awesome. We arrived around 11pm and the front desk clerk was more than gracious! He allowed us to get in the hot tub to relax (after 9 hours of driving!) even though it was closed! The room was very clean, comfortable and the beds were amazing! The decor is nice and very relaxing! Breakfast was good too, with very nice staff! I would stay here anytime!
March 19, 2014
Rated 2.0 out of 5.0 by Qolotlh Bed was overly "firm"
Heating and air not connected to the wall controlls, was difficult to get the room to not be 60 or 85. They apparently clean at 6am slamming doors, loud cleaning staff, and stomping floors.
Bed was just hard causing some back and shoulder pain that almost a week later is still bugging me.
Would recommend a different property in this quaint town.
February 23, 2014
Rated 5.0 out of 5.0 by Jerry2345 Very nice Hotel. Great Service
Your hotel was very nice, and the staff were very accomodating. When I checked in I asked when do they serve breakfast, and they 6:30 am. My father and I are very early risers and were plesantly suprised when the staff had breakfast ready at 6:00 am. This allowed us to enjoy breakfast and beat the morning traffic through Little Rock. Thanks for the clean room and relazing stay.
January 27, 2014
Rated 4.0 out of 5.0 by Frequent Traveler 01 Great Holiday Inn in Conway
On a trip to visit family, we stayed at the Holiday Inn in Conway for 3 nights. The hotel has great modern features and furniture, making it feel like a boutique hotel in a larger city. The rooms are spacious with super comfortable beds, large flat screen tvs, well appointed bathrooms and double pain windows that muffle any noise from the near by I-40 highway.
The hotel has an in door pool and Jacuzzi with very warm water. While we didn't swim while there, if we come back, it would be a great way to end the day. We also noticed that the hotel has an outdoor grill so you can, bbq, if you wanted to.
Breakfast was included and was fresh, plentiful and provided in a clean, spacious environment. The kitchen staff were wonderful and very friendly.
The hotel is walking distance from a giant Walmart and several restaurants.
The check in staff were courteous but distant and didn't offer the usual amenities that a gold IHG member receives. When I asked for them, they were happy to provide them but I shouldn't have to ask.
Overall this was a great experience and I would definitely stay here again.
January 20, 2014
Rated 5.0 out of 5.0 by Chris 1985 Clean
I had a great stay here when I was in town for business. The hotel was very clean and the staff was very helpful. I would highly recommend stayinh here.
January 14, 2014