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Rated 4.5 out of 5 by 64 reviewers.
Rated 5.0 out of 5.0 by Comfortable, Clean and Welcoming This is one of the better HIE properties. Friendly and efficient front desk welcomed by name, recognized IHG Platinum status, and completed check-in quickly. Rooms are comfortable, bedding exceptional for HIE, and the wifi is also good. Breakfast offered a variety that included fresh fruit., Attendant quickly replenished items with a smile. This property is a newer property and is well maintained. A pleasure to stay in Conway., unlike other IHG locations to the south. September 13, 2013
Rated 5.0 out of 5.0 by BREAKFAST The ladies working the breakfast area should be commended on there outstanding customer service and kindness. We have stayed in several hotels in conway as our daughter is in school at Hendrix and we will only stay at this hotel from now on. September 11, 2013
Rated 5.0 out of 5.0 by Great hotel One of the best Holiday Inn Express that we have ever stayed in. Room was big,clean and comfortable. Breakfast was great, lots of food to choose from and the breakfast room itself was outstanding,plenty of tables and clean and tidy. Definitely would recommend this hotel. August 24, 2013
Rated 5.0 out of 5.0 by Holiday Inn Express - Conway This is a very nice hotel. It is new and the rooms are excellent. Very clean. The hotel staff are extremely nice. I would highly recommend this hotel. August 5, 2013
Rated 4.0 out of 5.0 by Odd stuff The plug-ins in the bathroom had some kind of block on them, too hard to us. The beds are too HARD!!! Breakfast was great, good food and staff kept the area clean!!! Hotel located for easy access to everything in Conway. July 26, 2013
Rated 4.0 out of 5.0 by New Property Staff needs to vacuum the Doritos that the previous guest left under the dust ruffle. I stepped on them with my bare feet before getting into bed for the night Yuck! July 23, 2013
Rated 5.0 out of 5.0 by Friday April 26-27 The young desk clerk was extremely helpful. I had a few pages that I needed printed and the computers in the business center were out of order. He took care of printing those for me, even though Friday evening check-in time was very busy. May 2, 2013
Rated 5.0 out of 5.0 by Excellent! The staff was very friendly and helpful. The room was very clean and the entire property was new. The room was quite. April 24, 2013
Rated 5.0 out of 5.0 by owner Everything was great bed was comfortable, staff was great food was good. April 18, 2013
Rated 5.0 out of 5.0 by Great stay Hotel is in an excellent location for our purposes. Front desk staff was friendly and check in was quick. Room was comfortable, clean and quiet. Anytime we met hotel staff in lobby or hallways they were always pleasant. We had the complimentary breakfast two mornings and selection was good. Check out was quick and easy. Would recommend this hotel for anyone visiting area. March 23, 2013
Rated 4.0 out of 5.0 by clean, convient location nice experience. close to restaurants and shopping. friendly staff, nice breakfast area. March 10, 2013
Rated 4.0 out of 5.0 by Breakfast items Please replace the pancake machine with the waffle machine. The pancakes taste terrible. The Waffles were much better. March 6, 2013
Rated 5.0 out of 5.0 Impressed with young man at the registration desk. I was greeted by a very friendly young man at the desk. He was very helpful and while handing me the room key, he gave me important information about breakfast time, check out time, etc. i have been there when you had to ask all the questions. I was impressed with his willingness to make our stay a good one. I did not get his name. But you can maybe look at the schedule for the evening of Feb. 15, 2013 and the morning or Feb. 16, 2013. February 26, 2013
Rated 3.0 out of 5.0 by Business Center Equipment was not working and was not stocked. No one at the desk would help. "The printer is hit or miss." is what I was told. February 9, 2013
Rated 4.0 out of 5.0 by Noisy The soundproofing in the walls and floors was surprisingly bad for such a new hotel. HB January 26, 2013
Rated 2.0 out of 5.0 by Move employees away from door Please ask the employees to move away from the doors when they smoke. It is horrible. Employees at the front door and other entrance are always there smoking. Also need more sound proofing between floors. Had to sleep with television on to get sleep. Overall not a good stay. January 23, 2013
Rated 4.0 out of 5.0 by It is a nice place to stay. Easy access to several locations. The Hotel in in a great location. Easy access to several eating locations. I do business in Conway and Holiday Inn Express treats me very well. I look forward to staying again. January 20, 2013
Rated 5.0 out of 5.0 by The coffee was actually good! While traveling through Arkansas, we stopped in Conway and had a wonderful time at the Holiday Inn Express. The entire facility was very clean and spacious. For breakfast, we were plesently surprized that the coffee was actually good and the orange juice was not watered down. We have stayed at many Holiday Inn Express's and this is the best one yet! January 8, 2013
Rated 5.0 out of 5.0 by This was a realy nice hotel I dont know if this was a new Holliday Inn Express but it sure looked like it, Very Clean. December 16, 2012
Rated 4.0 out of 5.0 by Try the cinnamon rolls! Seriously, for pre-frozen cinnamon rolls (I don't know how they do it, but...) they're the best. This was a nice hotel, very clean, and had a good complimentary breakfast. We had to stay here for a week between moving, so it was "home." The only annoying part of our stay was that both of our room cards quit each day and we had to have them reactivated every day. Not sure what they could have done differently about this, but when it's cold and you're parked around back and have to walk all the way around to the front to have your card re-set; it's annoying. I'd definitely recommend this hotel if you find yourself needing to stay in Conway. December 12, 2012
Rated 4.0 out of 5.0 by Room great but bad serve. The staff are not friendly.They did not acknowledge you as priority club member.No goodly bags.Did recieved up grade. December 10, 2012
Rated 5.0 out of 5.0 by Very nice and clean. Would definitely stay at this hotel again. Conveniently located. November 21, 2012
Rated 1.0 out of 5.0 by Room was fine, staff was horrible. I had a co-worker reserve our room on way to conway. On arrival i booked my room with my credit card in my name for four nights. We didnt check in untill late in the eve, and had to work around 3am. When i came back that night, there was a do not disturb sign on my room, and my room key wouldnt work. I went to front desk and they told me they had given my room away because they thought i checked out because i took my belongings. Mind you i booked for four nights upon checkin. The next morn i went and asked if i could get a receipt for the night they checked me out, and they give me a receipt with my co-workers name that reserved it before arrival. I asked if i could get a receipt with my name on it, and they said no since i checked out. So i couldnt get a receipt that i paid for with my credit card, used my rewards card, and asked them to put it in my name......and i never checked out, they automatically checked me out because i took my belongings with me. Ive stayed at Holiday Inn prob 45-50 nights min this year, and this was the worst staff i have encountered hands down. November 20, 2012
Rated 5.0 out of 5.0 by excellent service / very relaxing and comfortable Staff was very friendly and accomidating. Nice modern hotel room, close to all amenities. Very relaxing would recomend this hotel to anybody especially to all those tired travelers out there. October 24, 2012
Rated 5.0 out of 5.0 by Perfect stay! Our first stay at the Holiday Inn Express in Conway, Arkansas was excellent, Everything was great, from the check- in to the decor and comfortable beds. It was quiet and the breakfast was tasty. We will definitely be back if in the area again. Anne from Huntsville, AL October 15, 2012
Rated 5.0 out of 5.0 by Excellent Hotel We enjoyed this hotel experience. Everything was clean, neat and peaceful. October 13, 2012
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