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Rated 4.6 out of 5 by 126 reviewers.
Rated 5.0 out of 5.0 by Well Managed Hotel My wife and I stayed consecutively at two different Holiday Inn Express hotels, spaced a 7-hour-drive apart from each other. Unlike the other hotel we visited, the Conway hotel had no obvious deficiencies and was actually very pleasant. The only disappointment with Conway was that we were given a wheelchair-accessible room without being told. Other than that, the room was comfortable, the staff was very pleasant, and the breakfast was hot, fresh, and diverse. December 24, 2014
Rated 5.0 out of 5.0 by Very nice Holiday Inn Express! This hotel was VERY NICE and the rooms were very comfortable and quiet! The surrounding area is quiet also, sits away from main road and other businesses. Would DEFINITELY STAY HERE AGAIN!! Staff was wonderful also! December 21, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express-not all the same Holiday Inn Express, Conway is one of the better ones I've stayed in and they are not all the same. I have given good reviews on the survey deservedly, I guess this the space where I can make my suggestions for improvement. First, I wish breakfast service began at 6:00 am rather than 6:30. I am an early riser and 6:30 is kind of late for me, at 6:30 in the morning the place was bustling with people getting breakfast so I may not be alone in this suggestion. Secondly I find the tv channel system very confusing with each channel having two different numbers, I never did figure out how to get to a certain channel just had to serf till I found what I wanted, kind of annoying, maybe some instruction on this would have been nice. Lastly the fitness room does not need to have loud piped in music, hard to hear the tv while on treadmill or eliptical. Asked to have it turned off and the front desk person tried but had no way to do it or even turn the volume down. December 20, 2014
Rated 5.0 out of 5.0 by Comfortable Was their for business. The room was nice and comfortable. December 19, 2014
Rated 5.0 out of 5.0 by conway, ark wonderful service at front desk, staff friendly, the room was great! loved the holiday inn beds, they sleep soooo good. the pillows were just right! will definitely stay again. December 16, 2014
Rated 5.0 out of 5.0 by Consistent It held the standards of the brand. I expect certain things and this met them. December 15, 2014
Rated 4.0 out of 5.0 by Little bit of a letdown I stayed one night in 423 for a tour the following day at one of the local colleges with my Daughter. Lets talk about the good: Beautiful hotel, very clean and well kept, super friendly staff. Breakfast is one of the best I've had at an Express. Nice indoor pool and easy access from the interstate. Unfortunately there are a couple things that tarnished my visit: I watched a movie on HBO and occasionally a loud buzzing would come across distorting the screen like some kind of interference or something. Even worse, the shower which was very nice would start out with lots of pressure then suddenly lose about 75% of it. Sometimes the pressure would come back gradualy, other times suddenly. This happened both at 7am and at 9pm so they definately have some serious water pressure issues here. These are aggravating issues I expect to find at a budget motel not at a Holiday Inn in this price range. December 8, 2014
Rated 5.0 out of 5.0 by Great service and everything was great Enjoyed stay and will stay there anytime I am in area. December 7, 2014
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