Rated 4.4 out of 5 by 183
Rated 5.0 out of 5.0 by coffeepatty staff went above and beyond
With a basketball tournament in-town, the hotel was full of high school kids. I have to give the hotel staff an A+ for the way they dealt with the kids. It seemed like everyone from house-keeping to the people at the front desk was working hard. I would see kids get up and leave trash behind, and within seconds the staff had picked up the trash the kids left behind.
You could tell by the small things like picking up the trash on the table, that the entire staff really and truly cared about their hotel.
When the kids got a little rowdy late at night, the hotel staff chased kids to their rooms and told them to go to sleep; while I would have screamed at the kids to tell them to go to bed, the hotel staff was purely professional and never raised their voices.
Great great great job, under pretty trying circumstances! They did this well with a hotel full of kids, so I would certainly book this hotel again when I'm back in the area!
July 27, 2015
Rated 4.0 out of 5.0 by harley56 Quiet and comfortable
We arrived late as this was a stop over driving to Charleston. The parking lot was packed and lots of people standing out front which was a concern at first. The hotel was quiet however, bed and room were comfortable too. There wasn't enough parking in the main area and we had to park in a back corner that was not light well at all. I was concerned about the safety of my car, although everything was fine. Also, I appreciate there is no smoking in the hotel, however smoking shouldn't be allowed right outside the entrance of any hotel where visitors have to walk through. Not something I want to smell or experience as I walk into a hotel for the first time. Not sure what staff numbers are supposed to be but the hotel seemed full based on a few big groups so the breakfast staff should have had more than 1 person working it to keep up. She was super nice and everyone was patient but didn't make sense to me. Several coffee containers had grounds in them and you could see where people had just left their cups because they couldn't get coffee. Overall though nice hotel.
July 21, 2015
Rated 5.0 out of 5.0 by Alabama1925 great place to stay
Great place to stay and very accommodating. Always a great stay each and every time.
July 19, 2015