Rated 2.0 out of 5.0 by Traveler34 Dirty Bathroom and Breakfast lacking
I stay in a hotel at least 4 nights a week, and most of the time in a HIE. I have seen many of them. I have stayed at this particular location on several occasions. This time I was in Room 113. I don't think the bathroom floor has ever seen any grout cleaner or bleach. It was nasty. There were two towels that had stains on them when I tried to use them.
The next morning at breakfast, there were no eggs, no wheat bread (toast), and only skim milk. I waited around for someone to come out to service the breakfast (10+ min). Never did see anyone. Not sure what the issue was this morning, but the breakfast seemed to be lacking.
I hope these issues get corrected, or I will not be staying there anymore. We all have other choices in places to stay. Thanks for listening.
May 8, 2013
Rated 2.0 out of 5.0 by jack348 Not up to HI standards
I was disappointed in this HI, compared to others we have stayed in!
The breakfast was the worst. I think it caters more to the staff than the guests, as most choices were gone by 7:30 am, and very slow to refill. The small dining area was filled with workers having breakfast, the eggs were gone and not refilled, the rolls were cold. The counter was dirty and not kept tidy, with knives, forks and spoons not out, and no butter. We ended up taking our family to Waffle House.
April 20, 2013
Rated 5.0 out of 5.0 by gebberman clean
Place was clean and staff was great. Need places to hang towels and washclothes while in shower.
April 16, 2013
Rated 3.0 out of 5.0 by Blueswalker1 No TV
I booked two rooms here because it was a convenient location on the way to Augusta from Mobile on the way to the Masters and we could arrive at a convenient time and watch the NCAA basketball national championship game. When we checked in we noticed they were working on the TV in the lobby,but were later informed they were out in the entire hotel. Service was not returned until after midnight. We asked about a discount and were bluntly told that no discounts were being offered because it was outside of their control, yet it was clear to all of us in the lobby waiting that night that the problem was inside the hotel's electronics room. Saying it was "outside of our control" is really just a convenient excuse and easy way not to deal with everyone's disappointment in the service.
April 15, 2013
Rated 5.0 out of 5.0 by MikeStLMo Masters Trip
We stayed in Conyers for 3 nights as part of a trip to the Masters. The Holiday Inn was a very good place to stay. The lady who is in charge of breakfast was great. Very friendly. The rooms were good. Also, the location is good. Just close enough for us to get to Atlanta for a day and far enough out of Atlanta to give us a head start for Augusta. The only problem we had was the hotel cable went out on the night of the NCAA championship game. I would highly recommend this Holiday Inn.
April 15, 2013
Rated 4.0 out of 5.0 by Nonnye17 Front Desk Staff
There were four in our party, and my daughter and granddaughter arrived before my husband and I, as we were pulling a U-Haul. The room was reserved and they had my credit card number, but the front desk staff person refused to let my daughter and granddaughter check in on my card. She insisted they present another card. This is the only staff member who required this of us on our trip! She was adamant and curt. I was disappointed in my interactions with this person and found her behavior not up to the standards of the usual Holiday Inn Express Staff. The breakfast staff was great, and our room was great. This is real the only unpleasant experience I have had since becoming a Priority Club member.
March 8, 2013
Rated 5.0 out of 5.0 by MDW53 Interesting hotel design. Super nice staff.
Great location for a business trip in the Conyers area. Many good restaurants near by. I'm always treated well by the folks at the hotel.
February 27, 2013
Rated 3.0 out of 5.0 AC did not cool room
Turned the AC on and it would not keep the room cool. Did not matter the setting. Obviously, set to just run a little and then cut off to save money. Also, no boiled eggs on the breakfast buffett the entire length of my stay. This is the only HI Express that I have been to that did not have boiled eggs.
Had to ask if I got a bottle of water for being Plantinum.
February 18, 2013