Rated 4.2 out of 5 by 67
Rated 5.0 out of 5.0 by mike922 One of the best.
This is one of the most unique and comfortable Holiday Inn Expresses I have ever stayed in. Great staff, great room and way above average breakfast.
June 29, 2014
Rated 5.0 out of 5.0 by lopez71 Great location
Beautiful hotel the renovation was great.
The staff is awesome and accessible
June 25, 2014
Rated 5.0 out of 5.0 by swalk Great service and relaxing environment
Good location and great service for a business trip. Staff were responsive to needs and assured that my stay was relaxing and enjoyable.
June 24, 2014
Rated 5.0 out of 5.0 by esm99 great service
Very nice and clean hotel; excellent service; will stay again.
June 19, 2014
Rated 5.0 out of 5.0 Bed was slightly hard
The Hotel is beautiful and very clean. Erica was the young lady on duty, and you could tell she was in training. The older lady that was helping her was very professional and assisted Erica in getting us process as quick as possible. My sister has Lupus and stated the bed was too hard for her. I was worried that she wouldn't get to rest. But we placed all the pillows on the extra firm bed around her and she slept on the pillows. All in all we loved your hotel and the service was great. I would definitely recommend your hotel to someone visiting in the area.
June 11, 2014
Rated 5.0 out of 5.0 by borrec One Night
Needed somewhere close to Mountain Motorsports to pick up a new motorcycle the next morning. I like the standard I can expect with HI Express and this was across the highway from the dealer. This place did not disappoint and was another good HI Express.
June 10, 2014
Rated 4.0 out of 5.0 by aus2k Comfortable
Good value,clean room and bath.
Will stay here again.
June 10, 2014
Rated 5.0 out of 5.0 by Miss Shay ambience and atmosphere of the room
The room was very open, clean, and inviting. I felt like we had stepped into Paradise. The bed was simply the most comfortable I have ever slept on. The furniture was modern and made the room seem like home.
June 2, 2014
Rated 5.0 out of 5.0 by Pl-man My home away from home
I travel here a few times a month and always enjoy my stay. Clean, quiet, and friendly!
May 26, 2014
Rated 5.0 out of 5.0 by Jessica1222 Gorgeous Rooms
We stayed at this location due to its proximity of an event we had. I was blown away by how pretty the rooms were. It was laid out exceptionally well!! Love that is had the bedroom separate from the bathroom and living room with a door between them! We only stayed one night but wish it was closer to our other activities in Atlanta so we could stay here more often!!!
May 20, 2014
Rated 5.0 out of 5.0 by MisterleBlanc Exceptional service from staff and comfortable rooms
The staff was exceptional. I had a great experiences with Joann, Kevin, and especially Cedric. We arrived early Friday morning with our 12 and under basketball team. We had more than enough room. We had parents that also went and were in rooms. The beds were comfortable. Everything in the hotel was in working order. I could not have asked for more. I only mentioned the names I remembered., but the entire staff was very personable.
May 5, 2014
Rated 5.0 out of 5.0 by isdahlk Excellent Experience
Both the hotel and the staff were exceptional. Will come back again soon.
April 30, 2014
Rated 5.0 out of 5.0 by VB27 Excellent Service with Quality Sleep
I highly recommend this property with the friendly service.
April 23, 2014
Rated 5.0 out of 5.0 by injay Very nice hotel and great service
We stayed here for two nights and had a great stay. We were impressed with the king size room being a suite. The room was very up-to-date with comfortable bedding and great rain head shower. The staff were very friendly and helpful. I appreciated being recognized as a Rewards Club member even though I am brand new to it. The over-all hotel was very nice, clean and well serviced. Our only complaint would be that on Sunday morning the breakfast was not well serviced. Some food items were out (eggs, hot water carafe) while others were stale- ie. biscuits were hard as rocks- all while several employees were in the kitchen laughing and visiting with one another. However, our overall stay was very good and I would recommend this hotel.
April 21, 2014
Rated 5.0 out of 5.0 by 4marsh staff and services excellent!
The front desk clerk was extremely pleasant and helpful. The night security and maintenance gentleman was very friendly and helpful. We stayed for softball tournament and will definitely stay again.
April 10, 2014
Rated 4.0 out of 5.0 by bat33 had to wake up management to check out
Had to wake up staff to check out had a very bad experience at checkout. Room was clean and comfortable
April 9, 2014
Rated 5.0 out of 5.0 by Padmecookie Remarkable improvement!
It's been years since I've stayed in a Holiday Inn. I was pleasantly surprised. The rooms were nice and clean. It had a modern-contemporary decor. The bathroom had granite counter-tops and a gorgeous sink. The bed was super comfortable and you had the option between a firm pillow and a softer one. The sheets, and towels were also clean. The carpet was also clean, there were no marks, spots or dingy smells. The walls looked as if they were recently painted. There was a sitting area with an additional TV. I enjoyed having an extra sink in the kitchenette area. The microwave and fridge were such a convenience to have. It was one of my best experiences yet. The staff was professional, courteous and pleasant all the time. I have no complaints! It was just like staying in a home away from home. Double sinks in the bathroom would've made the dream come true! LOL Thank you for the wonderful experience. Look forward to many more.
April 3, 2014
Rated 5.0 out of 5.0 by Macman90 Holiday Inn Review
Out stay at this hotel was excellent. Everything was first class. The personnel, the service, the rooms.
March 28, 2014
Rated 1.0 out of 5.0 by Visitor208 Credit Card Over Charge
My company was staying at the hotel for work. Reservations were made for 3 rooms prior to arriving. Upon arriving, we split the rooms between the 3 people. Somehow my card was charged for various charges pertaining to each of the 3 rooms. After being told the charges were being corrected, my credit card still ended up being charged for all of the rooms. Once I talked to the third person at the hotel, she informed me that there was no way to correct the charges and that I just needed to collect money from the other people. It has been a nightmare, and we will not be staying here on future business. The hotel tried to justify the mistakes by saying they are training a lot of new staff.
March 24, 2014
Rated 5.0 out of 5.0 by VB27 Superior Customer Service
Hotel was clean and very nice. The staff provided excellent customer service and they were able to assist me with all my needs. I felt it was my home away from home. The manager introduced herself to us and she stopped what she was doing to welcome us. I will definitely recommend Holiday Inn Express in Conyers to my friends and family when they travel to Georgia.
March 20, 2014
Rated 4.0 out of 5.0 by Steve375 Nice rooms
We only stayed one night, arrived late and left early. Check in was good, if I had one complaint and it is not really one, I was not recognized as a rewards member. The room was extremely nice, one of the nicer ones we stayed in. The room was clean and it was very apparent they had recently renovated it. My only issue here was the TV In the sitting room was not working, since we arrived so late it was not a big deal.
We had to leave before breakfast for a Spartan Race, my wife went down to the front desk and they were very accommodating and provided everything my wife asked for. This was going above and beyond the call of duty and it was very much appreciated. Overall we were very pleased with the hotel and would definitely stay there again when we are in town. The small inconveniences pales in comparison to the quality of the room and the staff.
March 11, 2014
Rated 2.0 out of 5.0 by Frequent Traveler from SC Excellent Staff, not so sound proof rooms
First the staff were wonderful, no complaints there.
However the rooms, I could hear the people above me walking every step.
The fire alarm went off 2 - 3 times in one night.
Maybe it was just a bad week, if I found myself there again I would only stay on the top floor, if it is non smoking.
March 10, 2014
Rated 4.0 out of 5.0 by HPsolar The first room was interesting.
When I checked in the first room they assigned me had food all over the room and the bedroom had boxes and boxes of pillows. Evidently, this was some sort of break/storage room. They apologized and gave me a new room, which was great. The rest of the stay was very good except the partial fire alarm that woke me up on Thursday morning. People were just milling around in the lobby, so it didn't appear to be on fire.
March 9, 2014
Rated 2.0 out of 5.0 by stopher918 Gave away my room
Went to check in Sunday night and the room I reserved was given away to someone else. The hotel refused to do anything about it. I was not recognized as a priority club member.
March 8, 2014
Rated 5.0 out of 5.0 by Tim5488 Romantic Getaway with Spouse
If you are looking for a quick one or two night(s) getaway for you and your spouse, I would recommend this hotel. The hotel was clean and the staff pleasant. Their are restaurants and stores close by the hotel. The room prices are reasonable and the breakfast was better than expected (I ate twice). The only thing I would recommend is for couples with children. Pickup after your children and don't let your children wipe their hands all over the elevator walls. I would highly recommend this hotel to anyone who is passing through Atlanta or visiting for business.
February 23, 2014
Rated 5.0 out of 5.0 by 9-1-1 Two nights with a refrigerator
Thank You Holiday Inn Express, for yet another night away from home with no problems or worries. It’s hard to find a reasonable priced hotel any more that has a refrigerator. These two nights were great. I have nothing to complain about. The room was clean and nice. I had plenty of room. The location is within minutes from anything you need or want.
February 7, 2014
Rated 5.0 out of 5.0 by AnneO Great Place to Stay
I'm taking the time to write this review because I have never met such friendly people. I was in town on business and I can tell you it was clean and well maintained. The Manager JoAnn and Marcus were so friendly during my check in. All the rooms are suites and this hotel looks like an Embassy Suites plus it has this large staircase with a water fall. I would recommend this hotel and will stay again myself the next time I'm in the area.
January 13, 2014
Rated 2.0 out of 5.0 by Yusi1215 Don't stay in room 2006
I have stayed in this hotel on various occasions in the past 4 or 5 years with my family. This last time we arrived late in the evening and were given room 206. The room was dirty the bathroom had urine around the base of the toilet, the sleeper sofa was filthy inside and out, it had blood seeping thru the back, it had wholes and dirt between the mattress and the frame, there were broken pens, pencils, dust, hair and all kinds of things. Because it was kind of late and we were tired so I called them in the morning and informed them of the condition of the room, the sheets were all rinckled also, and I had to use most of my towels to throw them over the filthy bathroom floor, after a few hours they called me and moved me to another room, which meant I had to pick up everything by myself and move it to what they call and executive suite, which is a little larger and at least this one was clean. I spoke to the manager in charge at that time and she told me she would take care of me, she told me they would compensate me for all the problems and the hassles, I checked out of the hotel the following day and have been calling them and waiting for them to respond, On the 2 or3rd of call I spoke to another manager who told me that the previous manager was not authorized to give me a credit for the night I spent in filthy room 206, she also told me she would take care of me and would call me back, after calling them several times more and speaking with at least 4 or 5 different people and just as I was writing this review the manager called me, because I called the hotel to get my confirmation number in order to write the review, she left a message telling me to contact her if I wanted to talk to her and explain again what had happened because it looked like I had fallen thru the cracks. I don't recommend this hotel any longer, they way the treated me, a regular customer and a club member leaves a lot to be desired, The staff, especially the managers have no idea as to what it takes to keep your customers happy or they just simply don't care. I am very disappointed with the kind of services we receive and from what I understand we had friends staying at this location at the same time that were happy either.
January 9, 2014
Rated 4.0 out of 5.0 by johnb62 Poor Service
We were given room 220, opened door and sitting area was in disaray, upon fully entering room,the bed was not made, and dirty clothing was on the bed. Went back downstairs, reported this to night clerk Marcus, he apologized and did go back up to view this room and make sure that room 219, our new room was clean. we were not offered any real excuse or given any type of refund on our points, I did remind the morning clerk of what had happened and that we Were Priority members,staying on points. Did this make it ok to assign my wife and I a dirty room? Very disappointed, Holiday Inn never gives poor service/quality,but this was definitely one I will NEVER stay in again.
January 3, 2014
Rated 5.0 out of 5.0 by JMG11 Couldn't Have Been Better
Staff was excellent! Friendly and helpful!! Thanks JoAnne!
December 29, 2013