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Rated 4.5 out of 5 by 259 reviewers.
Rated 5.0 out of 5.0 by Excellent place for a good night's rest and a good start to the next day! This motel provided us the most excellent service from the moment we stepped into the lobby to time of our departure the next day. We found the room to be of the best quality, with very comfortable beds, excellent television viewing and all of the amenities expected at a quality motel. Everything was very clean and well appointed, with a special eye to quality and comfort for the guests. The free hot breakfast gave us the best start for our next day of travel and relieved us of having to stop again at a restaurant for breakfast so we could be on our way in a seamless fashion. The staff was most courteous and looked to our needs diligently. I would most definitely return to this motel again should the need arise and will happily recommend it to all of our friends and family for their needs while traveling along this route in the future. In my opinion, this motel location ranks at the very top of my list of the best places to stay while traveling through the state of Tennessee. August 26, 2015
Rated 5.0 out of 5.0 by Great Experience I always use Holiday Inn Express when I visit Cookeville. My family lives nearby and it is so convenient for all of us. We love the staff there they try to meet our every need.. I am disabled and require equipment for oxygen,they always put me on the ground floor for my convenience, and are helpful in every way.. August 25, 2015
Rated 3.0 out of 5.0 by truck plaza noise Our room was located on the side of the hotel that adjoins a Pilot truck plaza. Also had remodeling going on in hotel. If we had realized either of these issues, we would not have stayed at this location August 21, 2015
Rated 5.0 out of 5.0 by lay out of room The accomadations for my stay was very adequate. All aspects of the room were neat and clean. Towels, coffee, soaps, and other items were well placed and easy access. Window curtain were adequate for darkness of room. Overall stay was great. August 21, 2015
Rated 5.0 out of 5.0 by Friendly and Relaxing I am very please to write this review. My recent visit to Cookeville, TN, Holiday Inn Express was a breath of fresh air. Upon arrival the staff was friendly and welcoming. Not something you find much of these days. The location is in an area that has much to offer and is happy to has you there as a visitor. Definitely a future vacation spot. August 18, 2015
Rated 4.0 out of 5.0 by Noisy Ok hotel, but very expensive for area. Right next to truck stop and extremely noisy with the trucks. August 17, 2015
Rated 4.0 out of 5.0 by Comfortable stay...good breakfast Great stay for my family. Good size rooms. Clean rooms and clean common areas. Good breakfast with great breakfast room staff. Just slightly overpriced (probably by just $10). I used reward points so that was a help! August 15, 2015
Rated 3.0 out of 5.0 by Very quick to respond to room problems Though the suite was not ready upon our arrival, they were able to get it to us within 15-30 minutes. Also, they responded within 5 minutes to correct the most awful entrance door squeak--louder than any horror movie. Why cleaning staff or customers didn't report this before is beyond me. Would still stay at Holiday Inn Express. August 14, 2015
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