Rated 4.3 out of 5 by 103
Rated 5.0 out of 5.0 by DH99 Comfortable
Enjoyed the larger room and larger bathroom. Bathroom lighting is pretty dim. Location was a bit of a concern becuase next to gas station where big rigs gas up. We were on other side of hotel and didn't experience problems with noise.
June 30, 2014
Rated 4.0 out of 5.0 by KCwilltravel nice hotel
nice hotel provides all one would expect from a HI Express
June 28, 2014
Rated 5.0 out of 5.0 by Hoffpk5 Had a couple issues with bathroom, potty hard to flush and bath tub didn't want to drain. Told front desk and they seems to care
Staff was really friendly and helpful. Gym equipment is ok but need s more.
June 26, 2014
Rated 5.0 out of 5.0 by Alice on the road Easy reservation on the road, excellent in and out
I was going from Texas to Virginia and stopped at Cookeville for rest/sleep. Very easy to reserve a room at 4PM and check in at 8PM. Good night's rest, peaceful. Breakfast offered good healthy choices. Checked out by 7AM.
June 26, 2014
Rated 5.0 out of 5.0 by Cheriel Great hotel
Loved the free use of laundry facilities. The rooms were comfortable and so were the beds.
June 12, 2014
Rated 5.0 out of 5.0 by traveling107 traveling 107
Enjoyed the stay at this location. Wish they had a whirlpool.
June 9, 2014
Rated 4.0 out of 5.0 by TRexUSMC Hogg Ralley
My misfortune to attend a location during the HOGG Ralley with loud motor cycles and loud music has nothering to effect the quality of the Holiday Inn or the property and location.
I am also a bike rider so I do understand, only when I cannot sleep due to loud music was my only low score.
I first search out Holiday Inn Express where ever I go.
June 2, 2014
Rated 3.0 out of 5.0 by Doug5 AC needs repair as well as internet.
See Survey Fix the ac and internet and Hotel would be fine. On our return trip we stayed at Holiday Inn Express in Crossville it was awesome.
June 1, 2014
Rated 1.0 out of 5.0 by Winston100 Within 50 yards of Truck Stop Gas Pumps
Gold IHG Member gets no better treatment here. Apparently two sides to building. I was assigned the truck stop side, trucks fueling all night. Do not stay here unless you call the desk first and make sure you are on the good side.
Also no egg dish at breakfast and Orange juice ran out at 7:45 AM.
May 19, 2014
Rated 1.0 out of 5.0 by Feather1 Relax
I prefer Holiday inn express because of the comfort , cleanliness and the expectation of getting a restful nights sleep, I departed with 2 out of 3 having a location next to a truck stop fueling station afforded me a very restless night due to the noise level of big rigs going in and out all night I will still seek out Holiday Inn locations as my job requires travel but this location will not be on any future trips.
May 16, 2014
Rated 5.0 out of 5.0 by Commyer Business Week
Excellent all around. This remote location is a diamond in the ruff. Sleep quality, staff, room cleanliness, location- all top notch. Food is excellent and as a rare treat, they mix greens in with the scrambled eggs! Hallways smell fresh and clean and linens are cool and comfy. Only down sides- fitness center is lacking- two older treds and stationary bike. They need free weights and a pulley system- room staff are great and if you haven't already- MEET MAX! He is the BEST deck clerk/concierge ever!
April 28, 2014
Rated 5.0 out of 5.0 by NanaJane Well Maintained Lovely Hotel
We generally try to stay at a Holiday Inn Express when we travel. This was the 3rd hotel we stayed at during our 10 day trip. Everything was just great. Just be prepared to hear I-40 traffic noise. There is no way to get away from it, no matter where you stay in the hotel. There are at least 6 other main hotel chains in the same vicinity and, I'm sure, they all suffer from the same semi-truck noise on that busy interstate. Bring ear plugs if you are a light sleeper!
April 26, 2014
Rated 5.0 out of 5.0 by LateTravel Max was great!
Overall outstanding stay experience. Good location with several restaurants close. Nice part of the country.
Max was great to keep my room available even though I arrived very late.
April 25, 2014
Rated 5.0 out of 5.0 by WordWriter2 Good Place to Stay
Holiday Inn Express of Cookeville, Tennessee offers a clean safe place to stay. During this stay, the mattresses on an upper floor were being replaced. This shows a caring attitude from management toward their guests. Making sure that guests have a comfortable sleep area is important.
Breakfast menu items changed a bit each day. The variety was appreciated. Scrambled eggs plus a meat choice was a standard as were cereals, toast, yogurt, fruit, and waffles. Coffee, tea, milk, and juices were also available each day. Sausage and gravy was one of the changes which was greatly enjoyed over biscuits and as a topping for the scrambled eggs.
Hotel staff consistently exhibited a caring attitude toward guests. When approached with a need, staff members were quick in trying to meet that need. This type of attitude is long remembered.
April 20, 2014
Rated 5.0 out of 5.0 by WordWriter2 Good Service!
This place offers good service and a good place to stay. Hot breakfast is included also. We noticed during our stay that mattresses were being replaced. Routine mattress replacement shows that owners/staff care about guest comfort. Everything needed was done when and as needed during our stay.
April 8, 2014
Rated 5.0 out of 5.0 by OwenD43 Home away from Home
I have stayed here several times and have always been made to feel welcome. From Jay at the desk to the housekeeping staff, it has always been a great stay. Would recommend this hotel for everyone while in the Cookeville area. They were especially kind during the passing of my father last year as well.
April 7, 2014
Rated 5.0 out of 5.0 by harley07 nice stay
It was a enjoyable stay , staff was freindly , breakfast was good , all in all it was a very good stay.
March 29, 2014
Rated 5.0 out of 5.0 by The laser guy Convient, comfortable, friendly staff
Stayed one night in a suite for a business call. Great job by the staff to ensure I was comfortable. Offered to assist with getting an early breakfast since I had an early flight out of Nashville which is 70 miles away. Suite came with a refrigerator and microwave. Hotel was very clean and well kept. Location is right off I-40 in Cookeville. Will stay again.
March 24, 2014
Rated 4.0 out of 5.0 by teachertsa Good for one night
This place was fine for just staying one night, however, I would probably try and find another place if I was staying longer. The work-out facility was very limited. My husband is a tall big man and the machines couldn't handle his size. (He is just a little overweight). The front desk was very busy. The worker was doing wonderfully but help would have been nice for him as well as all the people that were waiting (both in line and on the phone). The room was comfortable and predictable. The temperature worked well so that was definitely a plus. Overall, if I had to stay in Cookeville again for one night I would probable stay at the Holiday Inn.
March 20, 2014
Rated 3.0 out of 5.0 by APM13 No Parking
This is just an average property. I did not like the fact that they let three pickup trucks with work trailers park the long way up close to the building. They took up at least 10 spaces and I had to park far away and walk in the rain.
February 25, 2014
Rated 3.0 out of 5.0 by LarryK48 Hot water
Showered in am with lukewarm water. Told front desk. He said that it was fixed yesterday. He wanted to check my room. Guess he thought I was stupid. Comes back and says its lukewarm like that's not bad. Guess they should have checked yesterday.
How much of room cost is hot water? Send check.
Two consecutive poor experiences in a row.
February 24, 2014
Rated 4.0 out of 5.0 by Travelerx4 Road Trip
My family traveled from a fairly long distance and we were tired, stopped here late at night and we were welcomed right on in.
February 22, 2014
Rated 4.0 out of 5.0 by Villain Don't look for the usual breakfast!
Our stay in Cooksville was an enjoyable experience until we went down for breakfast. You would not think 8:30 is too late to go for a breakfast. But we found we were too late. Only 3 fold over eggs were still available. They were definitely leftover from a morning under the lights. 5 lonely pieces of bacon was also waiting for someone to take them. Did we come at an important transitional time? Nope, we came at the time the person taking care of selections was headed outside with another employee for a smoke break. Shame, shame, shame!
February 15, 2014
Rated 5.0 out of 5.0 by Agent0007 Feels Like Family
It is a great experience to stay at this Holiday Inn Express. They make you feel like family every step of the way. A great night's sleep is guaranteed on the comfortable beds and varying pillow softness or firmness. The Free Breakfast gets your day off to a great start.
January 14, 2014
Rated 3.0 out of 5.0 by CableCom Expect to pay more than avg. Even online RSVP with IHG membership!
We paid more here than Nashville or Knoxville, Tn., or New Braunfels, Texas
No indoor heated pool or hot tub. Basic hotel, no frills.
Just over priced but, Comfortable beds.
January 12, 2014
Rated 5.0 out of 5.0 by lone golfer quality place
Excellent room, very clean including huge really nice bathroom and fancy. Looked brand new. Bed was really comfortable
January 7, 2014
Rated 5.0 out of 5.0 by Mary6500 An altogether pleasant experience!
We enjoyed our stay at the Cookeville Holiday Inn Express. The staff was wonderful, especially the manager, I believe his name was Joseph, who went out of his way to be helpful. The room was comfortable & clean. I would definitely stay here again!
December 23, 2013
Rated 5.0 out of 5.0 by Sydney04 The Little Extra Things
We really enjoyed our stay. There was 4 or 5 waste baskets in the room. The shower area was roomy. The shower head was great even gives a back massage. The mattress on the bed very comfortable and deep. There was a frig and microwave too. There was a recliner chair. All the extra little things to make our stay very nice. Even the breakfast was a buffet not just a continental breakfast. Thanks again, we will be back.
December 18, 2013
Rated 5.0 out of 5.0 by timleann1954 Very clean and affordable
This hotel was very nice. Pleasant staff, clean room, nice breakfast, would stay again.
December 17, 2013
Rated 4.0 out of 5.0 by Tb1947 Overall good stay, but lousy tv's
Rooms were very comfortable, but the tv's were awful. Little if any HD programming, and for three straight weeks I was in two rooms alternately. The tv's in those rooms both had some damage to the screens that caused a large shadow that was very distracting. I complained about the first one, and they said they would replace it. I had the same room two weeks later, and it was still there. Staff however was ALWAYS courteous and helpful. Breakfasts were always plentiful and delicious.
November 30, 2013