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Rated 4.4 out of 5 by 151 reviewers.
Rated 4.0 out of 5.0 by Check In not friendly As I approached the counter, I was asked "name?" The clerk proceeded to type and retrieve my reservation and told me my room number and internet access code as he handed me the room cards. No "hello, welcome, or thanks for being a Platinum Member" Maybe he was having a bad day. The room was clean and breakfast was fine. We did miss seeing the early Christmas decorations that were up last year at this time. October 9, 2014
Rated 5.0 out of 5.0 by Good place to stay in Cookeville Nothing negative to say about the Cookeville Holiday Inn Express. Convenient, congenial and helpful staff, squeaky clean, very comfortable beds. The breakfast, well, it's HI Express, so you know not to expect a gourmet meal, but the breakfast bar was good quality, well-stocked and well-tended. Surrounding businesses and nearby I-40 might give some very light sleepers a problem, but comfy beds took care of that. Overall it's a good place to stay when you're in the area. I recommend it. October 9, 2014
Rated 5.0 out of 5.0 by Cookeville stay I would like for them to have had a guest shuttle to nearby restaurants. We had to wait nearly an hour for a taxi. October 1, 2014
Rated 5.0 out of 5.0 by Great room and clean! Room was outstanding and even though it is next to a truck stop I could not hear a thing. Breakfast was great and actually had somewhat of a variety. September 30, 2014
Rated 5.0 out of 5.0 by Great place great people I had a great experience at this hotel and have always had great experiences with Holiday Inn's in the past. September 29, 2014
Rated 3.0 out of 5.0 by room is nice however but the front desk service was rather lacking. lacking of security questions for guests. September 28, 2014
Rated 5.0 out of 5.0 by Great Stay at Hotel Hotel offered comfortable stay and quick and expedient check in and out. Great breakfast selection September 25, 2014
Rated 5.0 out of 5.0 by Very comfortable bed; great breakfast The bed was very comfortable, staff was friendly and helpful and the breakfast was awesome. September 22, 2014
Rated 5.0 out of 5.0 by Very nice It's everything you'd expect from a HIE property. They hold themselves to fairly high standards considering. September 17, 2014
Rated 4.0 out of 5.0 by Clean, safe and excellent place to stay I stayed with my wife and 3 boys, the daily breakfast and clean pool were a big hit! I highly recommend this location to anyone traveling in the area. September 17, 2014
Rated 4.0 out of 5.0 by Nice accomodations, some rooms noisy Nice clean rooms and helpful front desk. Rooms on side next to Truck stop are noisy, don't be near trash dumpster, they make a noisy pick up at 5:30AM Other than that very nice room and breakfast September 12, 2014
Rated 5.0 out of 5.0 by Business Trip Great stay! Staff was friendly and was able to get my work done without any problems. September 12, 2014
Rated 5.0 out of 5.0 by Great service Excellent stay we had a very good staff and the room was very nice. The breakfast was very good and the staff did a great job. September 8, 2014
Rated 5.0 out of 5.0 by nice and clean fresh but not over powering deodorizer, soft towels, good cable September 3, 2014
Rated 4.0 out of 5.0 by Would stay here again The beds are very comfortable, the staff was friendly, great location. Good area to get out get a run in. The breakfast could use more of selection. You have to go out for lunch or dinner so wish there was room service or restaurant in the hotel. September 1, 2014
Rated 4.0 out of 5.0 by One of Express best The room was a little noisy, but I got a much better nights sleep than I usually do while traveling. Perhaps the bed was to my liking. The breakfast was exceptional for this chain. Far above what I experienced a month before near Chattanooga. The staff worked hard. They were helpful. August 30, 2014
Rated 4.0 out of 5.0 by great service Staff at this location were very attentive, friendly and professional. I appreciate that when traveling. Good stay! August 29, 2014
Rated 4.0 out of 5.0 by Super Clean Clean rooms, Great staff, breakfast needs a little work. I've come to expect better breakfast at the Holiday Inn Express. All in all good stay. August 28, 2014
Rated 5.0 out of 5.0 by Friendliest staff ever Be sure to ask for a room away from the truck stop. Otherwise, this is a great hotel. Everyone we came in contact with was cheerful and obviously invested in seeing that our stay was comfortable and pleasant. August 27, 2014
Rated 5.0 out of 5.0 by Wonderful Stay Our stay at this Holiday Inn was wonderful, like most we have stayed at. However, the noise level outside our room was obnoxious. We were located near a road and the semi-truck noise and occasional flashing headlights through the window (drapes were closed) throughout the night made it hard to stay asleep. August 20, 2014
Rated 5.0 out of 5.0 by Clean Rooms, Comfortable Beds, Etc. Very nice facility, conveniently located, clean rooms, comfortable beds, very pleasant staff. Overall experience...Fantastic! August 16, 2014
Rated 5.0 out of 5.0 by Great Stay Found the hotel very comfortable, clean and staff friendly. My son loved the welcoming tray of macaroons August 14, 2014
Rated 5.0 out of 5.0 Holiday Inn in Cooksville Tn My stay was very nice. The young men at the service desk were very helpful and I enjoyed the nice breakfast bar. August 13, 2014
Rated 5.0 out of 5.0 Very Nice Stay This is a very nice Hotel that is very well maintained. The hotel staff is friendly starting at the front desk at check in to the janitorial staff I passed in the hall. I especially like the potted flowers at the front of this hotel. Try to get a room facing away from the busy Pilot Station behind the property. Would definitely stay here again. August 13, 2014
Rated 4.0 out of 5.0 by Great inside, dirty outside This hotel had fantastic accomidations inside. The rooms were clean and cool, bathrooms were spotless but you wouldn't guess it by pulling up outside. The hotel sits behind a truck stop and the parking lot is too small with multiple semi trailors parked through out. August 13, 2014
Rated 5.0 out of 5.0 by hike47 Every time we arrive feels like we are home along with the fresh baked cookies!!!! Love all the flowers you have planted. August 11, 2014
Rated 5.0 out of 5.0 by EXCELLENT CHOICE WITH GREAT SERVICE We stayed at this hotel for one night on our way home from vacation with our two adult children. The first thing you notice is how very, very clean the lobby is. We were greeted as Rewards members, offered a bottled water and took full advantage of the fresh and delicious cookies being offered. Our room was clean. And the air conditioning was controlled by a wall switch! Quiet and efficient! That alone would get us back. The beds were comfortable and everything was clean, clean, clean! Would stay again in a heartbeat! August 9, 2014
Rated 5.0 out of 5.0 by Convenient Location Visited Burgess Falls nearby. Very nice hotel. Was very clean and comfortable. August 6, 2014
Rated 4.0 out of 5.0 by Staff Your front desk staff is impressive and proved to be very helpful! Thanks much, August 6, 2014
Rated 4.0 out of 5.0 by comfort and quiet we have pet and smoke allergies. this location allows neither. August 5, 2014
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