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Rated 4.4 out of 5 by 166 reviewers.
Rated 5.0 out of 5.0 by Great experience Wonderful way to start our vacation! Clean room, welcoming staff and great bed! November 18, 2014
Rated 4.0 out of 5.0 by Traveling Through Stayed at the Holiday Inn on my travels from Maryland to Texas. The staff was very friendly. The room was clean and easily assessable. November 17, 2014
Rated 5.0 out of 5.0 by Good Experience This hotel was very clean and the staff was friendly. I would stay here again. November 14, 2014
Rated 5.0 out of 5.0 by Customer Service I had to cancel my reservation due to a meeting cancellation. The meeting was rescheduled, and I still needed a room. I called the day of the meeting, fully expecting to be told there were no rooms available; however, the front desk was extremely accomodating and rebooked the exact same room for me. November 10, 2014
Rated 5.0 out of 5.0 by very comfortable and great service great clean hotel. Very friendly staff. Parking was free and plentiful and the grounds were properly kept. Breakfast was hot and fresh. November 5, 2014
Rated 4.0 out of 5.0 by Good Stay Overall, the hotel was a good stay. Friendly staff, and beds were comfortable. November 3, 2014
Rated 5.0 out of 5.0 by Good location, would stay again. Had a very good, short stay at the Cookeville property. November 1, 2014
Rated 5.0 out of 5.0 by Very Comfortable beds, great service and wonderful staff Excellent hotel. at this exit there are many hotels to choose and we are so glad we chose the Holiday Inn Express. The beds cocooned you into a wonderful night's sleep. Our room was dark and very quiet. Wish I could recall our room number. Breakfast was great as well. A room well worth the moderate price. October 28, 2014
Rated 4.0 out of 5.0 by Toilet problem The handle on the toilet kept sticking causing the toilet to continue to run. Three times I mentioned to front desk only to have maintenance attempt to adjust to no avail. One day I came back at end of day to find the toilet water running because the maid had flushed after cleaning and did not notice. After the third time I did not mention anymore to front desk I just corrected each time I flushed the toilet myself. October 27, 2014
Rated 5.0 out of 5.0 by Met expectations Hotel met what i have come to expect from Holiday Inn Express when everything is right. October 24, 2014
Rated 5.0 out of 5.0 by Great location, easy to find. Quiet rooms, no noise from within the hotel. Well lit parking area and staff was very friendly and helpful. October 17, 2014
Rated 5.0 out of 5.0 by Cookeville HIE Great room that was clean, bed was very comfortable. Staff was curtious and made sure that i was offered everything that I needed for my stay. I highly recommend this hotel and will stay there again if i do get a chance. October 16, 2014
Rated 4.0 out of 5.0 by repairs needed several pieces of furniture needed to be replacement and things like wallpaper peeling in the bathroom should be in constant repair and not left peeling off of the wall ...does not make a good impression at all. air unit was very noisey. I know this is a minor issue but the tv could not be moved/angled. you could only watch tv if you were in the bed; if you were at the desk or using the chair in the room you could not see the tv. October 16, 2014
Rated 5.0 out of 5.0 by Very clean Nice motel. Beds were comfortable and was overall very clean. Mack the desk clerk is always helpful and willing to help the customers. October 15, 2014
Rated 5.0 out of 5.0 by Pleased With Our Stay The hotel was clean and newer. The bed was comfortable and we had our choice of pillows--firm and soft. A microwave and refrigerator were provided in the room. The breakfast food was wonderful! We had a large variety of food to choose from and plenty of dining space. Apples were provided throughout the day! We loved our room! It was nice and quiet, so we felt rested after an afternoon nap and after a good night's sleep. The guy at the front desk was very friendly. We're already planning to stay at this hotel again when we're in the area! October 14, 2014
Rated 4.0 out of 5.0 by Check In not friendly As I approached the counter, I was asked "name?" The clerk proceeded to type and retrieve my reservation and told me my room number and internet access code as he handed me the room cards. No "hello, welcome, or thanks for being a Platinum Member" Maybe he was having a bad day. The room was clean and breakfast was fine. We did miss seeing the early Christmas decorations that were up last year at this time. October 9, 2014
Rated 5.0 out of 5.0 by Good place to stay in Cookeville Nothing negative to say about the Cookeville Holiday Inn Express. Convenient, congenial and helpful staff, squeaky clean, very comfortable beds. The breakfast, well, it's HI Express, so you know not to expect a gourmet meal, but the breakfast bar was good quality, well-stocked and well-tended. Surrounding businesses and nearby I-40 might give some very light sleepers a problem, but comfy beds took care of that. Overall it's a good place to stay when you're in the area. I recommend it. October 9, 2014
Rated 5.0 out of 5.0 by Cookeville stay I would like for them to have had a guest shuttle to nearby restaurants. We had to wait nearly an hour for a taxi. October 1, 2014
Rated 5.0 out of 5.0 by Great room and clean! Room was outstanding and even though it is next to a truck stop I could not hear a thing. Breakfast was great and actually had somewhat of a variety. September 30, 2014
Rated 5.0 out of 5.0 by Great place great people I had a great experience at this hotel and have always had great experiences with Holiday Inn's in the past. September 29, 2014
Rated 3.0 out of 5.0 by room is nice however but the front desk service was rather lacking. lacking of security questions for guests. September 28, 2014
Rated 5.0 out of 5.0 by Great Stay at Hotel Hotel offered comfortable stay and quick and expedient check in and out. Great breakfast selection September 25, 2014
Rated 5.0 out of 5.0 by Very comfortable bed; great breakfast The bed was very comfortable, staff was friendly and helpful and the breakfast was awesome. September 22, 2014
Rated 5.0 out of 5.0 by Very nice It's everything you'd expect from a HIE property. They hold themselves to fairly high standards considering. September 17, 2014
Rated 4.0 out of 5.0 by Clean, safe and excellent place to stay I stayed with my wife and 3 boys, the daily breakfast and clean pool were a big hit! I highly recommend this location to anyone traveling in the area. September 17, 2014
Rated 4.0 out of 5.0 by Nice accomodations, some rooms noisy Nice clean rooms and helpful front desk. Rooms on side next to Truck stop are noisy, don't be near trash dumpster, they make a noisy pick up at 5:30AM Other than that very nice room and breakfast September 12, 2014
Rated 5.0 out of 5.0 by Business Trip Great stay! Staff was friendly and was able to get my work done without any problems. September 12, 2014
Rated 5.0 out of 5.0 by Great service Excellent stay we had a very good staff and the room was very nice. The breakfast was very good and the staff did a great job. September 8, 2014
Rated 5.0 out of 5.0 by nice and clean fresh but not over powering deodorizer, soft towels, good cable September 3, 2014
Rated 4.0 out of 5.0 by Would stay here again The beds are very comfortable, the staff was friendly, great location. Good area to get out get a run in. The breakfast could use more of selection. You have to go out for lunch or dinner so wish there was room service or restaurant in the hotel. September 1, 2014
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