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Rated 4.5 out of 5 by 283 reviewers.
Rated 5.0 out of 5.0 by Clean, Comfortable and Secure Stopped here on our way home from the east coast. Plenty of restaurants nearby, We were able to have a good night's sleep before continuing on the next morning. November 15, 2015
Rated 5.0 out of 5.0 by Best Holiday Inn Express Ever! I stay in a LOT of HIE properties and I feel qualified to rate this one exceptionally above most others. Beautifully appointed, helpful, friendly staff, great amenities, great breakfast. Don't change anything! November 14, 2015
Rated 4.0 out of 5.0 by Restaurant Needed - understand the hotel was going through updates, but I was disappointed there was not a restaurant at the hotel. - my room smelled of fresh paint - lighting in the bathroom was poor - there was no working vent in the bathroom - Staff was pleasant and helpful November 9, 2015
Rated 5.0 out of 5.0 by Comfortable Bed and great customer service Nice, clean room with comfortable beds (much better than most hotels). The pillows were great as well, which is hard to find in a hotel these days. The front desk was very helpful and made great recommendations for dinner choices. It was a great place to stay! November 2, 2015
Rated 5.0 out of 5.0 by TTU Getaway Excellent stay as always! Clean rooms, great beds, and great service. Only negative was eggs at breakfast - very hard and rubbery but hey, what can you expect for a continental breakfast. Everything else was great! November 1, 2015
Rated 5.0 out of 5.0 by mystay Breakfast items such as meat were cold, As a memeber I had to inquire about special ratesfor mmebers and business rates.Need to have better rates for memebers and let them know up front. October 30, 2015
Rated 5.0 out of 5.0 by Great Rooms Great Staff This is a very convenient place for doing business in Cookeville. The staff was very gracious - the rooms very clean and the facility well cared for. October 28, 2015
Rated 2.0 out of 5.0 by RAISE THE ROOF (with noise) Noisy, inside and outside of guest room. In disarray and probably without a doubt the worst night's sleep that I have had at an IHG property in years. I know that the renovation is in progress and I appreciate and applaud the effort. Just not satisfied at all with MANY of the normal expected amenities that one would expect from any hotel chain. Understaffed during breakfast and just a dismal attitude overall. Not really the young ladies fault with the overwhelming task at hand. October 28, 2015
  • 2015-11-23 T10:48:27.749-06:00
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