Rated 4.2 out of 5 by 42
Rated 5.0 out of 5.0 by MaryJo50 The staff
The staff at the Holiday Inn in Coon Rapids is very helpful and very friendly. This is not the first time have stayed at this hotel, and every time the staff goes out of their way to make the guest comfortable.
June 27, 2014
Rated 5.0 out of 5.0 by Bonivital Staff was amazing!
The staff is excellent - Shelly, Roshan & Nathalie where amazing to deal with.
June 25, 2014
Rated 5.0 out of 5.0 by tljones Thank you!
Our experience was fantastic right from the get go. Our soccer team was travelling to a local tournament, so I was looking to book for 12 families. Shelly and Roshan made coordinating everything soooo easy. They were always so friendly and accommodating. Once we got there, Nathalie, Shelly and the gentleman on nights (can't remember his name) were amazing! So freindly and helpful!!!! The hotel and pool area was clean and well-maintained. The staff were beyond accommodating and made our stay a memorable one. Kids and parents alike had a GREAT stay at your hotel. I can't think of anything else you could have done to make it any better. Thanks for making this a great memory for our team!!!!!!
June 25, 2014
Rated 2.0 out of 5.0 by SoccerTournamentVisitor Visible poo in the bathroom, smelled like a smoker's hotel
Hotel was average at best.
Listed as a non-smoking property, but it very much smelled like cigarette smoke in the hallways and in the rooms.
When we checked in, there was fecal matter smeared on the outside of the toilet around the handle and the shower curtain rod was broken from the wall.
Was not an awesome experience. I would not recommend this location.
June 24, 2014
Rated 2.0 out of 5.0 by PlatinumForever Old and worn out
This hotel needs a serious face lift. It's looks like hasn't been touched since the 1970's. The staff is excellent but the property need to be remodeled soon or I will stay elsewhere in the future.
June 22, 2014
Rated 5.0 out of 5.0 by foster1 Unexpected surprise..
It had been a horrible travel day with the usual delays and traffic issues. When I arrived I was greeted with a pleasant smile and all the assistance I had not really expected. The room was clean, the staff friendly and helpful... I will stay there on my next visit to the area.
June 10, 2014
Rated 4.0 out of 5.0 by AbhishekAM Great Staff
The front desk staff was really great and helpful. Rooms were clean and well arranged. Beds are clean. Although a little too soft for me. Bathroom was clean although smelt a little bit of cigarettes. Had to turn on exhaust fan to drive out the smell. Overall stay was good and I would come back here again.
June 8, 2014
Rated 5.0 out of 5.0 by Kelly46 Outstanding customer service
The customer service at this hotel is excellent. It is an old hotel and needs a bit of redecorating, but if I have the choice I will always choose this hotel, just for the welcoming feel I received from the staff.
June 2, 2014