Rated 4.3 out of 5 by 163
Rated 4.0 out of 5.0 by AllyTraveler RV Business
Great place to stay. Location allows access to all areas around Minneapolis/St. Paul.
November 23, 2015
Rated 3.0 out of 5.0 by Ceelaa84 Some negatives
I enjoyed my room and the staff was amazing. The neighbors nect door to me, were kind of loud and annoying. I didnt reportthem because they seemed to settle downand remain quiet forthe tear of my stay. I was disappointed in the complementary breakfast. Some of the donuts and bagels were hard and had a stale taste. I was disappointed that there was no one around to help a couple guests who needed help with the pancake machine.
November 19, 2015
Rated 5.0 out of 5.0 by Mikeeeee1 Good Place to Stay
Everything was good...Breakfast is ok but it is typical HIEX breakfast so no complaints
November 10, 2015
Rated 5.0 out of 5.0 by dfergy Nice accomodations
Friendly and helpful staff. Front desk staff was helpful in recommending local restaurants.
November 9, 2015
Rated 5.0 out of 5.0 by SwimOn Excellent Stay
Great facility - exceptional staff and service. Aging mattress will no doubt be changed so would recommend you stay here.
November 5, 2015
Rated 5.0 out of 5.0 by Traveler12345678988888 Busssiness Stay
- Great place to get relaxed.
- Loved the room, feels secure and quite.
November 3, 2015
Rated 4.0 out of 5.0 by SamTheRecordMan Good value
I read a lot of other negative reviews of this property and didn't think they were justified.
This property is $50 less than the regular Holiday Inn up the road and while it isn't the same, it is certainly good for the price.
There were a lot of complaints about breakfast but I don't know what more they could provide; there's toast, pancakes, cereal, eggs, sausage, yogurt, oatmeal and I'm not sure what else. Everything seemed to be well stocked in the numerous times I've stayed here.
The only negative I've ever experienced here is a room that smelled of stale smoke on the 4th floor but all the other rooms have been fine. There is some freeway noise if you sleep with your window open but if the heater is on you won't hear the freeway.
Customer service here is excellent. Shelly and the other gentleman on afternoons are the friendliest I've ever met, bar none... And I stay at a ton of hotels of all stripe. I was made to feel just as at home on my first night as my 15th night in the past few months.
If not for the smoke smell in the room one time I would have rated the experience 5 stars. I don't use the pool or hot tub so I have no comment on them.
October 25, 2015
Rated 5.0 out of 5.0 by Jocko98765 Fine
Nice staff, decent breakfast, now I'm just taking up space because the program tells me that I need more characters
October 21, 2015