Rated 4.5 out of 5 by 208
Rated 5.0 out of 5.0 by MLou812 Great service, clean, updated hotel
Stayed here over winter break to visit the baseball Hall of Fame. Incredibly cold outside, but hotel was terriic. Front desk was friendly, helpful. Only issue was the pool had a pretty disgusting film on it the second night we were there. We didn't use it and my son was a bit disappointed. Overall, this really wasn't an issue and the rest of the hotel certainly made up for it. Really can't fault the hotel for someone else spilling something in the pool.
February 24, 2015
Rated 5.0 out of 5.0 by eotdevice Great weekend getaway
I really enjoy this hotel and its location. Close to Cooperstown it appears newly refurbished, clean, and well kept. I have stayed at this hotel two other times and plan to stay here again in the future.
February 19, 2015
Rated 5.0 out of 5.0 by KLH31 Flu Stranded Travelers
While traveling, our family was hit with the Flu. 2 of our 3 daughters woke up with the flu and the Hotel staff was extremely gracious. they called us at noon and offered to extend our check out until 2pm to allow additional time for our children to try to recover so we could continue heading home.
When we were not able to continue, they brought additional room supplies of towels and shampoo etc. They provided guidance for obtaining medicines and foods for our girls and were extremely gracious.
This staff is definitely a family oriented customer service hotel! Highly recommend to anyone traveling i the area!
January 7, 2015
Rated 5.0 out of 5.0 by adi222 Baseball hall of Fame
Awesome hotel, short drive to the Hall of fame. Clean and quiet. Great breakfast and friendly staff. Check out the coopers town diner for burgers.
January 7, 2015
Rated 5.0 out of 5.0 by Petite1831 Great hotel with wonderful staff.
My boyfriend, his 2 boys and I stayed at the Holiday Inn Express and Suites in Cooperstown in early January 2015 for three days and 2 nights. The hotel was nicely decorated, clean and the location was perfect for our stay. We traveled to Cooperstown to visit the Baseball Hall of Fame etc....
We used the pool and hot tub each day. The kids had a great time swimming. The fresh baked cookies in the lobby were delicious!
The best part of our stay was the warm
January 7, 2015
Rated 5.0 out of 5.0 by bball39 Great Service
The front desk associate was super friendly and helpful. I have spent approx 50 nights in hotels in the last 3 months and she was the most pleasant and helpful. Simple things but they make a difference, I really felt like "a guest".
January 5, 2015
Rated 5.0 out of 5.0 by care46 great service,relaxing
after having outpatient surgery at Bassett Hospital and not wanting to travel home that evening, my husband and I wanted to stay nearby. We were so happy we chose Holiday Inn Express, especially being I
that it was also my birthday. Nicest birthday experience ever, dinner at great local restaurant and a peaceful ,restful night at Holiday Inn Express.
January 3, 2015
Rated 5.0 out of 5.0 by Kashmir147 Comfortable Stay
Staff were very friendly. Rooms and common areas are decorated in contemporary, clean style. Fitness area is very basic but in good shape. Breakfast foods (eggs, meat) could be higher quality; we chose the packaged products (oatmeal, yogurt) which were high quality.
January 1, 2015