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Rated 4.5 out of 5 by 83 reviewers.
Rated 2.0 out of 5.0 by Reward night not so rewarding Great check-in staff made me feel very welcome. That was about the highlight of my stay. I had to unplug the refrigerator in the room as it made it hard to even hear the TV. The heater was horrible made a loud screeching noise in the middle of the night waking us up. Had to shut it off which on a cold stormy night not exactly the best time to have to do this. The breakfast heavy on carbs February 19, 2014
Rated 4.0 out of 5.0 by Good staff and Breakfast, Below average bed/chairs Good place to stay very convenient and clean. Could use much better mattresses and chairs very uncomfortable. February 12, 2014
Rated 5.0 out of 5.0 by Great Service, Great Breakfast, Nice Bed, Nice TV This must be a newer hotel because it is very very nice. I forgot my cell phone charger at home and the young lady at the front desk let me borrow hers. Very friendly with nice beds, great breakfast, and a really nice tv in the rooms. February 11, 2014
Rated 5.0 out of 5.0 by Great location & comfortable bed. All requests were provided (ie: floor, queen size beds & side away from freeway). The bed was almost as comfortable as our bed at home. February 9, 2014
Rated 5.0 out of 5.0 by Another great stay! This hotel consistantly delivers excellent service along with clean, comfortable rooms. Not much more I could ask for :) Keep up the good work! February 7, 2014
Rated 3.0 out of 5.0 by Beware...no PBS For what ever reason Holiday Inn Express does not show PBS on a full service cable network that includes local stations. IF this is a political choice be informed and the choice is yours.For the record I am outraged. By the way management at the hotel was wonderful and seemed to be just as surprised as us regarding the omission. February 6, 2014
Rated 5.0 out of 5.0 by Very clean rooms,comfortable bed,easy access We had a great stay.Everything was very clean and orderly.Very friendly staff..even had baked cookies.Located near many great restaurants.Our experience here is why we keep choosing Holiday Inn! February 4, 2014
Rated 5.0 out of 5.0 by Friendly staff, comfortable bed. The staff were super friendly. Everyone I met was pleasant and helpful. Great area with great restaurants and mall within walking distance. Clean hotel and super comfortable bed! I'll be back! February 4, 2014
Rated 5.0 out of 5.0 by Comfortable beds and friendly staff The beds were so comfortable and I was informed that they were new. This hotel has a really friendly staff and are always helpful when I stay at this hotel! The rooms were also very clean and bright. All in all a great stay!! February 3, 2014
Rated 5.0 out of 5.0 by Great service and good location The staff is friendly and customer focused. Restaurants close by for any type of food you may want. Easy access onto the highway. Shopping mall very close by. January 27, 2014
Rated 5.0 out of 5.0 by Great as usual We visit this hotel every three months because of medical appointments at University of Iowa. We love the convenience of this location to restaurants and shopping if we are so inclined. The hotel is very clean, the staff are most pleasant and the happy hours and breakfast are an added touch. Our rooms are always quiet and most pleasant. We shall continue to use this location and strongly recommend to others. January 19, 2014
Rated 5.0 out of 5.0 by Fantastic Service! As an IHG Rewards Customer we were treated like royalty upon check-in and that quality service continued for our entire stay. We were upgraded to a suite and our room was very clean and well-stocked with towels and needed supplies. The breakfast buffet was very good and well maintained by the staff. We had a pleasurable stay and will come back to this hotel again. January 16, 2014
Rated 5.0 out of 5.0 by nice place, good location a lot to do around the hotel within walking distance. Nice facility January 15, 2014
Rated 5.0 out of 5.0 by like brand new This is a very nice hotel with a great location. They do a reception on weeknights with free beer, wine and food. I will remember this place. January 15, 2014
Rated 5.0 out of 5.0 by great location , clean and relaxing very clean updated hotel , outstanding staff .. will stay here anytime we are near iowa city January 14, 2014
Rated 5.0 out of 5.0 by Great value, nice hotel This is my second Holiday Inn Express stay, and both have offered a consistently friendly, clean, and comfortable stay. The rooms were large and upgraded, and the hot breakfast was good. Overall a great value for the price. January 8, 2014
Rated 5.0 out of 5.0 by Last visit to Iowa City Our family stayed at this hotel for my daughter's graduation from U of Iowa. Great place to stay. We had a suite and it was awesome because we had all of our family up for refreshments before and after the ceremony. We really liked this place and the staff took extra special care of us. Our only negatives were that the king size bed in our room needs replacement, there is a lack of lighting in the kitchenette area, and the hot food at breakfast was only just barely warm. But the breakfast food was very good! January 7, 2014
Rated 5.0 out of 5.0 by Very courteous staff This was a great experience. We are from Tennessee, and our son will be attending the University of Iowa next year, so we made a trip for a visit and to take in a Hawkeye basketball game on New Years Eve. It was extremely cold, by Tennessee standards, and the lock to the cover on my truck was frozen. I did not know what to do about this, but the young girl behind the desk got me a baggie of very hot water, and told me to hold it on the lock. Two minutes later the lock opened. The room was clean and quiet. Everyone at the Holiday Inn was very courteous and helpful. Southern hospitality has nothing on these people. We really enjoyed our stay, even with the extreme weather conditions. The location was great, with an Olive Garden next door, and a nice mall just a block away. January 5, 2014
Rated 5.0 out of 5.0 by Excellent choice! Excellent hotel and location! Staff was the best, and quick to recommend local restaurants, and give us directions to the Amana Colonies. Breakfast room was very full, but the staff kept up with refilling food items. January 1, 2014
Rated 5.0 out of 5.0 by Great service, location The hotel was recently remodeled and everything felt modern, and fresh. Continental breakfast had wide variety and was well stocked all morning. The hotel has a small exercise room with treadmills and weight bench (dumbbells). Also has a pool that we did not use. We saw ads for a complementary pass to two different area gyms, but did not make use of that feature. Great location right next to the mall and numerous restaurants, with easy access to I-80, downtown Corallville and Iowa City. We needed to book our room due to last-minute travel arrangements. Booked through Web site, which was easy, and then the staff were great when we ended up canceling and then rebooking for the same night (our flight arrangements kept changing because of winter weather). We arrived at midnight and had an upbeat, cheerful (without being annoying) front desk attendant. They upgraded our standard room to a King suite for free. While that was probably due to us coming in so late and only staying for one night, they didn't have to do that, and we appreciated the gesture. December 10, 2013
Rated 3.0 out of 5.0 by Okay! Okay place to stay good location okay bed kind of loud November 29, 2013
Rated 5.0 out of 5.0 by a deluxe facility We arrived 11/12/13 without a reservation at 5 PM and were given the last room, a suite; although it was the most expensive on our 7 day trip and the $17 tax added to that cost, the overall experience was terrific. The desk girls were very busy but still remained cheerful and helpful to everyone waiting; the Manager's Reception was not something we expected but it provided dinner for us and the young lady hosting it seemed to truly love her job; food presentation was great and everything was fresh and tasty. It was a cold night so the hot pulled pork was a treat. Room was vey roomy, comfortable and quiet even with a full house; all breakfast entrees were hot (not lukewarm like at most HIX) and the lady responsible for breakfast was very efficient and friendly. Whoever made the cookies (with M&Ms) did a good job! I am providing more details than usual so you can thank the appropriate people since we did not get their names. Next time we are this way, we would be sure to book ahead so we don't lose out. The manager must really appreciate PC members because the recognition was greater than in any other HIX we have stayed in; other managers have told us recognition depends on each hotel and the management. When we were at a higher level, the usual recognition was a bottle of water shoved across the desk to us. You seem to go above and beyond what is expected and we salute you for your gracious hospitality. We weren't asked for a review, but wanted to give it because it was a wonderful overnight stay. November 21, 2013
Rated 5.0 out of 5.0 by A Great Experience at HIE We always stay at HIE when traveling. We know that all of their hotels are clean, and they have good employees. We stayed overnight becuz my dr appt was at 9 a.m. That was too early to travel there on the right day. One of my favorite things about HIE are the great cinnamon rolls that are served for breakfast. Imagine my disappointment when I read my instructions - No Food for Four Hours Before Appt. That was not good news. My husband did sneak a couple of rolls for me, so I ate them later. A surprise was the wine, cheese, and appetizers that were offered to us from 5-7 p.m. There was a lot of good food for us to share. I had not been to an HIE that did have the party. Becuz we are Priority Club members, we received a gift bag when I registered. It had snacks and a bottle of water. That was a nice touch. I recommend staying at the Coralville HIE the next time you are in the area. November 19, 2013
Rated 4.0 out of 5.0 by Comfortable bed & breakfast choices Room was almost perfect except walls are very thin. Could hear everyone going down hallway & next door. The bed was really comfortable & cozy. I didn't sleep well only because I never do when I am someplace new. Great breakfast choices. Whatever you want they had. I'm used to getting a choice of donuts. It was a really nice change. I will recommend this to people but I will warn them of the noise. If they can tolerate it. It would be nice to have someone at front desk at all times. Felt kinda weird to have to buzz for someone. November 13, 2013
Rated 5.0 out of 5.0 by Good experience Very impressed! Hotel room was VERY CLEAN! Staff was pleasant and friendly. I would definitely recommend this hotel to anyone staying in the area. November 12, 2013
Rated 4.0 out of 5.0 by Nice hotel in good location This property is located right by the mall and several restaurants (all in walking distance). The staff was very friendly and check in was fast and efficient. The room was clean, well appointed and spacious. The bed is comfortable. I am very happy with the new pillows now being used...a much needed upgrade that the entire chain should benefit from. Breakfast options are just average. Would really like to see HIE update the selections and make them less processed. Overall, I would certainly stay here again and recommend it to others. November 11, 2013
Rated 5.0 out of 5.0 by Comfortable bed, nice staff We had a suite that was very nice, however it was next to the ice machine and we could hear it running off and on. We enjoyed the breakfast the next day. Would have liked some fresh fruit but everything else was very good. Would recommend staying here when in the area of Iowa City, IA. October 24, 2013
Rated 2.0 out of 5.0 by I've stayed in better Holiday Inns Stayed here because of an early doctor appt. Location was good. Close to the Iowa Hospital and Clinics, resturants and mall within walking distance . Staff was very curtious and friendly. Room fairly clean. Found more than one long.... black hair on door trim behind bathroom door. Sheets for sofa sleeper that were in a plastic bag were wrinkled. Questioned if they were clean. King size bed was not the best. Mattress was a little saggy and squeaky. Probably needs replacing soon. Room was tastefully decorated and had cozy relaxing colors. Pool was ok... but hot tub was dirty on the inside edges from people leaning up against it. Could see accumilation from human oils. I have my own hot tub at home so I know how it should be maintained. Also didn't have enough water in it. Breakfast was ok but the gravy for the biscuits and the biscuits were stone cold. Another guest i met in the elevator made the same comment about the gravy. I mentioned it at the desk upon check out and got an apology. Wouldn't stay at this location again. Kinda spendy for the conditions even with hospital discount. Would be alot better with just a few inprovements. But if you are not fussy about all this it's the place for you. October 22, 2013
Rated 5.0 out of 5.0 by Best in Coralville I travel throughout Iowa for business and have seen more hotel rooms than I care to count. Most recently, we had to book a different IHG hotel in Iowa City/Coralville (because this one was full according to the website) and was extremely disappointed compared to this Express. You can't beat the staff for service and the location is fantastic. Believe me- THIS IS THE HOTEL you want to stay in! October 20, 2013
Rated 1.0 out of 5.0 by Great Service & personal but needs a NEW BED!! My wife and I only like to stay at Holiday Inn Express, We stayed @ The Holiday Inn Express in Dickenson, ND, Rolling Meadows Schamburg Area, and Winchester Va. Wonderful stays. After driving for 12 hours you look forward to a good shower and good nights sleep to get to the next destination. We were exhausted and decided to stay in Coralville, in Iowa City. Great reception, clean room, good breakfast, lousy bed, we felt as though we were sleeping on corn husks, really soft, very dippy, sank down deep into the bed. Neither my wife nor I slept. we got the good shower but no sleep or rest. We think the bed may have been bought at a garage sale at a super low price. BIG BUCKS for no rest. I don't not mind spending a little extra if you can wake up rested and refreshed. On a scale of 1 to 10 this bed gets a 0. On check out we told the receptionist about the bed, she looked little shocked, but she did apologize but did not offer a discount or our money back. We wont be back, Cedar Falls is just another 30 miles... October 9, 2013
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