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Rated 4.6 out of 5 by 126 reviewers.
Rated 5.0 out of 5.0 by Very courteous staff This was a great experience. We are from Tennessee, and our son will be attending the University of Iowa next year, so we made a trip for a visit and to take in a Hawkeye basketball game on New Years Eve. It was extremely cold, by Tennessee standards, and the lock to the cover on my truck was frozen. I did not know what to do about this, but the young girl behind the desk got me a baggie of very hot water, and told me to hold it on the lock. Two minutes later the lock opened. The room was clean and quiet. Everyone at the Holiday Inn was very courteous and helpful. Southern hospitality has nothing on these people. We really enjoyed our stay, even with the extreme weather conditions. The location was great, with an Olive Garden next door, and a nice mall just a block away. January 5, 2014
Rated 5.0 out of 5.0 by Excellent choice! Excellent hotel and location! Staff was the best, and quick to recommend local restaurants, and give us directions to the Amana Colonies. Breakfast room was very full, but the staff kept up with refilling food items. January 1, 2014
Rated 5.0 out of 5.0 by Great service, location The hotel was recently remodeled and everything felt modern, and fresh. Continental breakfast had wide variety and was well stocked all morning. The hotel has a small exercise room with treadmills and weight bench (dumbbells). Also has a pool that we did not use. We saw ads for a complementary pass to two different area gyms, but did not make use of that feature. Great location right next to the mall and numerous restaurants, with easy access to I-80, downtown Corallville and Iowa City. We needed to book our room due to last-minute travel arrangements. Booked through Web site, which was easy, and then the staff were great when we ended up canceling and then rebooking for the same night (our flight arrangements kept changing because of winter weather). We arrived at midnight and had an upbeat, cheerful (without being annoying) front desk attendant. They upgraded our standard room to a King suite for free. While that was probably due to us coming in so late and only staying for one night, they didn't have to do that, and we appreciated the gesture. December 10, 2013
Rated 3.0 out of 5.0 by Okay! Okay place to stay good location okay bed kind of loud November 29, 2013
Rated 5.0 out of 5.0 by a deluxe facility We arrived 11/12/13 without a reservation at 5 PM and were given the last room, a suite; although it was the most expensive on our 7 day trip and the $17 tax added to that cost, the overall experience was terrific. The desk girls were very busy but still remained cheerful and helpful to everyone waiting; the Manager's Reception was not something we expected but it provided dinner for us and the young lady hosting it seemed to truly love her job; food presentation was great and everything was fresh and tasty. It was a cold night so the hot pulled pork was a treat. Room was vey roomy, comfortable and quiet even with a full house; all breakfast entrees were hot (not lukewarm like at most HIX) and the lady responsible for breakfast was very efficient and friendly. Whoever made the cookies (with M&Ms) did a good job! I am providing more details than usual so you can thank the appropriate people since we did not get their names. Next time we are this way, we would be sure to book ahead so we don't lose out. The manager must really appreciate PC members because the recognition was greater than in any other HIX we have stayed in; other managers have told us recognition depends on each hotel and the management. When we were at a higher level, the usual recognition was a bottle of water shoved across the desk to us. You seem to go above and beyond what is expected and we salute you for your gracious hospitality. We weren't asked for a review, but wanted to give it because it was a wonderful overnight stay. November 21, 2013
Rated 5.0 out of 5.0 by A Great Experience at HIE We always stay at HIE when traveling. We know that all of their hotels are clean, and they have good employees. We stayed overnight becuz my dr appt was at 9 a.m. That was too early to travel there on the right day. One of my favorite things about HIE are the great cinnamon rolls that are served for breakfast. Imagine my disappointment when I read my instructions - No Food for Four Hours Before Appt. That was not good news. My husband did sneak a couple of rolls for me, so I ate them later. A surprise was the wine, cheese, and appetizers that were offered to us from 5-7 p.m. There was a lot of good food for us to share. I had not been to an HIE that did have the party. Becuz we are Priority Club members, we received a gift bag when I registered. It had snacks and a bottle of water. That was a nice touch. I recommend staying at the Coralville HIE the next time you are in the area. November 19, 2013
Rated 4.0 out of 5.0 by Comfortable bed & breakfast choices Room was almost perfect except walls are very thin. Could hear everyone going down hallway & next door. The bed was really comfortable & cozy. I didn't sleep well only because I never do when I am someplace new. Great breakfast choices. Whatever you want they had. I'm used to getting a choice of donuts. It was a really nice change. I will recommend this to people but I will warn them of the noise. If they can tolerate it. It would be nice to have someone at front desk at all times. Felt kinda weird to have to buzz for someone. November 13, 2013
Rated 5.0 out of 5.0 by Good experience Very impressed! Hotel room was VERY CLEAN! Staff was pleasant and friendly. I would definitely recommend this hotel to anyone staying in the area. November 12, 2013
Rated 4.0 out of 5.0 by Nice hotel in good location This property is located right by the mall and several restaurants (all in walking distance). The staff was very friendly and check in was fast and efficient. The room was clean, well appointed and spacious. The bed is comfortable. I am very happy with the new pillows now being used...a much needed upgrade that the entire chain should benefit from. Breakfast options are just average. Would really like to see HIE update the selections and make them less processed. Overall, I would certainly stay here again and recommend it to others. November 11, 2013
Rated 5.0 out of 5.0 by Comfortable bed, nice staff We had a suite that was very nice, however it was next to the ice machine and we could hear it running off and on. We enjoyed the breakfast the next day. Would have liked some fresh fruit but everything else was very good. Would recommend staying here when in the area of Iowa City, IA. October 24, 2013
Rated 2.0 out of 5.0 by I've stayed in better Holiday Inns Stayed here because of an early doctor appt. Location was good. Close to the Iowa Hospital and Clinics, resturants and mall within walking distance . Staff was very curtious and friendly. Room fairly clean. Found more than one long.... black hair on door trim behind bathroom door. Sheets for sofa sleeper that were in a plastic bag were wrinkled. Questioned if they were clean. King size bed was not the best. Mattress was a little saggy and squeaky. Probably needs replacing soon. Room was tastefully decorated and had cozy relaxing colors. Pool was ok... but hot tub was dirty on the inside edges from people leaning up against it. Could see accumilation from human oils. I have my own hot tub at home so I know how it should be maintained. Also didn't have enough water in it. Breakfast was ok but the gravy for the biscuits and the biscuits were stone cold. Another guest i met in the elevator made the same comment about the gravy. I mentioned it at the desk upon check out and got an apology. Wouldn't stay at this location again. Kinda spendy for the conditions even with hospital discount. Would be alot better with just a few inprovements. But if you are not fussy about all this it's the place for you. October 22, 2013
Rated 5.0 out of 5.0 by Best in Coralville I travel throughout Iowa for business and have seen more hotel rooms than I care to count. Most recently, we had to book a different IHG hotel in Iowa City/Coralville (because this one was full according to the website) and was extremely disappointed compared to this Express. You can't beat the staff for service and the location is fantastic. Believe me- THIS IS THE HOTEL you want to stay in! October 20, 2013
Rated 1.0 out of 5.0 by Great Service & personal but needs a NEW BED!! My wife and I only like to stay at Holiday Inn Express, We stayed @ The Holiday Inn Express in Dickenson, ND, Rolling Meadows Schamburg Area, and Winchester Va. Wonderful stays. After driving for 12 hours you look forward to a good shower and good nights sleep to get to the next destination. We were exhausted and decided to stay in Coralville, in Iowa City. Great reception, clean room, good breakfast, lousy bed, we felt as though we were sleeping on corn husks, really soft, very dippy, sank down deep into the bed. Neither my wife nor I slept. we got the good shower but no sleep or rest. We think the bed may have been bought at a garage sale at a super low price. BIG BUCKS for no rest. I don't not mind spending a little extra if you can wake up rested and refreshed. On a scale of 1 to 10 this bed gets a 0. On check out we told the receptionist about the bed, she looked little shocked, but she did apologize but did not offer a discount or our money back. We wont be back, Cedar Falls is just another 30 miles... October 9, 2013
Rated 5.0 out of 5.0 by Consistent and great service They really take of their rewards members. it's feels great to get a goodie bag every time you check in. Not all HIG do that for rewards members :( This one has a great location for nearby food and shopping! October 3, 2013
Rated 5.0 out of 5.0 by Comfortable rooms and great location This hotel is in a great location specially if you are traveling from Cedar Rapids, shopping and variety of restaurants are within walking distance. As always Holiday Inn Express are comfortable, clean and smoke free facilities which is a big plus for some of us. September 22, 2013
Rated 5.0 out of 5.0 by Comfortable rooms, good location & service Well located hotel in Coralville. Rooms were comfortable & clean. Service was very good & friendly. September 11, 2013
Rated 5.0 out of 5.0 by Thank you for the quiet, clean room. I enjoyed my stay at the Holiday Inn Express in Coralville this weekend. The staff was friendly and the room exceptionally clean and comfortable. I will stay there again when I am in the area. September 11, 2013
Rated 5.0 out of 5.0 by Quiet time We stayed 3 nights on a very busy weekend. I was impressed how quiet it was. I was able to sleep longer than I usually do on a trip. All the staff we came in contact were friendly and helpful which made the stay comfortable. The breakfast was very good and kept us going most of the day. September 6, 2013
Rated 5.0 out of 5.0 by Nice Hotel Clean room, nice pool, the happy hour from 5-7 Tues-Thurs was an unexpected treat. Plus its right across the street from a large mall and childrens museum and tons of restaurants. September 1, 2013
Rated 5.0 out of 5.0 by Great breakfast, that had many choices This was my second stay in a few days. The first was on the weekend. Even though the hotel was full, you would never have known it. The staff was great, especially the women who tended to breakfast, she had more than a full house, and yet she maintained a cheerful attitude, that was still there 2 days later when I stayed again. August 28, 2013
Rated 5.0 out of 5.0 by Very good place to stay,will stay there again. Staff very friendly and accommodating. Ask for late check out got one no problems. Room was very comfortable and roomy. Will stay there again. August 21, 2013
Rated 5.0 out of 5.0 by Great Service and Location! My husband and I were staying at this hotel to attend a wedding. We found this location to be very central to anything we needed, along with accommodating. Also, the room was much bigger than I expected it to be. I was really happy to see that our room had both a fridge, as well as a microwave, for any late night snacks! I also adored the reception hour during the day. What a fantastic touch! The night of the wedding, there were certainly some loud people in the lobby, and the hotel did not make a PEEP about it! Thank you so much for a great stay and experience! August 8, 2013
Rated 5.0 out of 5.0 by Great location! Great place to stay! Close to the mall and lots of restaurant choices. We always stay here on the way to Minnesota. Super comfortable beds and breakfast is included so I think this is a great deal! July 26, 2013
Rated 4.0 out of 5.0 by A Travel Stop My husband and I were traveling to Michigan from a family wedding/vacation in Colorado. I booked this hotel in advance and it was nice to arrive at a comfortable Holiday Inn Express after a long travel day. The hotel was modern and it was in a good location. Our room was comfortable and basically clean. The bathroom needed a little more attention to detail but otherwise it was ok. There were a couple of maintenance issues that arose. We informed the desk staff at checkout and we trust that they took care of it for future guests. Overall, a nice hotel and we would stay here again in the future. July 20, 2013
Rated 5.0 out of 5.0 by Great Staff Staff made you feel relaxed and at home after a long day on the road. July 8, 2013
Rated 5.0 out of 5.0 by Awsome hotel! I have stayed in dozens of Holiday in express hotels over the years and this one is in the top 5 of them all. Great friendly staff and a nicely kept clean and detailed property. Lots of restaurants within walking distance of the hotel. I was given a room upgrade and a nice snack bag and bottled water at check in. A nice touch. July 2, 2013
Rated 4.0 out of 5.0 by Great room and nice people Room was nice and bed comfortable. Near places to eat. June 29, 2013
Rated 4.0 out of 5.0 by The jacuzzi had NO handicapped bars around the tub so I could not use it. Hand rails need to be placed there because it is handicapped accessible. Handbars need to be placed by the jacuzzi, especially since it is a handicap accessible room. OTHERWISE the experience was wonderful and the service was superior. A well-managed HIE. June 22, 2013
Rated 5.0 out of 5.0 by Excellent service Service and room were all that we expect from Holiday Inn Express. WiFi worked well, which is important for us. Restaurant next door was casual, with good food, some of it unusual, and especially good service from Laurie. We mistakenly left a folder of information in the room. The staff called us at home to ask if it was important, which it was. They immediately mailed it to us, for which we are grateful. June 15, 2013
Rated 4.0 out of 5.0 by Sandpaper Bath Towels - Mundane Unhealthy Food Choices Recently stayed in this hotel for 3 nights. We were pleased with the the room and service. The staff was very pleasant and accommodating. We have stayed in other Holiday Express hotels for several days and so appreciated the variety of foods served for breakfast. This hotel served the same foods every morning we were there. We would appreciate more options that include "healthy foods." The "O's" cereal was stale which seemed to be the most healthy choice so cereal was not an option. Really sausage and gravy on a biscuit???? Some of us do like to have a "healthy beginning to the day. The bath towels were like sandpaper. We have stayed in many hotels and never had such scratchy towels. June 7, 2013
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