Rated 4.7 out of 5 by 53
Rated 5.0 out of 5.0 by Scott60 Nice hotel, hard bed
This is not the fault of this hotel, all IHG hotels have hard beds. Some people like a firm mattress, I do not. I wish there was some kind of compromise, some rooms with softer mattresses, some with firm. I just don't get a good nights sleep on a firm mattress. I stay at IHG because that is what my company pays for. They are nice facilities, I just wish they would learn that not everyone likes a firm bed.
February 24, 2014
Rated 5.0 out of 5.0 by Missing dollar Excellent stay
I have never stayed at a hotel that I enjoyed as much as I did this one. When you close your eyes and go to sleep they are basically all the same. It is while you are awake and there that can make the difference, and I must say that the staff here were the best I have EVER experienced. (and I must put in here that I stay in hotels more than 200 nights a year). They make you feel appreciated and special everytime they see you. They Tue and Wed night "snack" is always fantastic. I wish that I could have this Holiday Inn Express everywhere I stay. My hat goes off to such a well run and great atmosphere of a location.
Don't change a thing!!!!!
Ps, I'm sure glad they found the dollar they were missing before I left. #a little inside joke for the staff#
January 21, 2014
Rated 5.0 out of 5.0 by Rjsreb Nice, clean, safe, well run hotel Thanks!
Staff friendly, hotel and room clean, close to restaurant and also had nice breakfast. Price inline with other hotels. Very pleased. Thanks.
January 4, 2014
Rated 4.0 out of 5.0 by Chicks69 Internet access a big problem
Everyone I spoke with had the same trouble that I did... no internet access... though advertised as "high-speed internet". Each person I spoke with (four others) realized the access code did not work and the folks at the desk had the internet provider call us and we all had to go through a "proxy review" so the provider could "add" us one at a time. This was a lot of hassle and should not happen if you wish for your customers to come back.
January 2, 2014
Rated 5.0 out of 5.0 by Blev13 Great service!
Everyone was very friendly and very accomadating!!! The hotel lobby was beautifully decorated for Christmas!! Would reccomend this hotel to anyone.
There were plenty of pillows on the bed, which I love!
The only thing I did not like was the bathroom area. I wish there had been a door in the area where the sink is.
December 18, 2013
Rated 5.0 out of 5.0 by StateEmployee1 Excellent
I stay with IHG hotels frequently each month and this is by far, my favorite hotel to stay. Vicki was so very helpful, friendly and reliable. The dinner on Tuesday and Wednesday was homemade and delicious. The Christmas decor was beautiful. Being in and out of so many hotels, it was such a blessing to find this hotel with a warm, familial feel like a bed and breakfast. I look forward to my next stay!!
December 8, 2013
Rated 5.0 out of 5.0 by Petvet38 Clean, well-appointed rooms, great breakfast, and friendly staff
I booked a room for my mother and myself based on the reviews and value of the rooms and was not disappointed. Our room was very clean, well-appointed, and the staff was very friendly and helpful. Breakfast was excellent with a wide range of hot and cold choices and healthy options. The only criticism I have is of the signage, which was a little hard to see when exiting Hwy 45 from the south since the hotel is across Hwy 72 at the intersection. I would definitely stay here again and would recommend this hotel to others.
November 20, 2013
Rated 5.0 out of 5.0 by MattQ Best of the Best
Well what more can I say about this hotel that I haven't said before. I go out of my way to stay at this hotel because it is the best of the best.
November 7, 2013