Rated 3.0 out of 5.0 by MFD93 Nice rooms, bad service
I got to the hotel 1.5 hours before check-in and asked to check-in early. The answer was a quick, curt NO. I was told they were booked and the rooms had not been clean. I accepted this until I saw later in the evening there was no way the hotel was booked. There were maybe a dozen cars in the parking lot, no buses and no church vans. Found this to be poor customer service.
Also, there is no acknowledgment of Priority Club members. Every other HIE I've ever checked into has given me a welcome bag of some sort.
Located by refineries on an ugly side of Corpus Christi.
March 26, 2013
Rated 5.0 out of 5.0 by carponce great stay
nice accommodations and great hotel staff - will stay again.
March 4, 2013
Rated 2.0 out of 5.0 by jkwh1 Nearly New Location-Sticky Bathroom Floor-Should Have Been Better
Property located by refineries. Parking free, but lot smells. One year old property lacks quality maintenance and staff. Requested top floor room. Offered second floor room upon check-in. Per front desk clerk, nothing else available. Unknowledgeable clerk. She kept leaving front desk to ask someone else for answers to our questions. Took nearly 30 minutes to check in. Room 206-door did not lock. Desk clerk re-assigned us a top floor, now available, nice-sized room. Our shoes stuck to the bathroom floor upon entry. Gross. Per desk clerk, no housekeeping available until 8:00 am. Ruben, the manager, offered us 1000 Priority Club points, which we accepted. We were hungry and tired, so we slept in the room with the sticky bathroom floor. In the morning, we discussed the floor with housekeeping, who acknowledged that if the floor is not "swiffered" (mopped) after being sprayed with disinfectant, it is sticky. There was a hole in the corner of the shower, where the wall meets the tub, which we reported to Ruben at check-out.
February 20, 2013
Rated 5.0 out of 5.0 by Kenny67 Always Great
Very clean as usual and extremely pleasant and helpful staff. I like that its laid out almost the same as other Holiday Inns. Saves time looking for stuff. Thanks, always a pleasure.
February 19, 2013
Rated 5.0 out of 5.0 by Holden Great business trip
Stayed for 4 days during the busy season. Clean lobby, halls and room. No problems the time I was there, no issues with cleanliness, and no issues with customer service. Will definitely stay again the next time I am in the area.
January 22, 2013
Rated 5.0 out of 5.0 by grayeyedbeauty84 Great Hotel
Have stayed at this hotel on a couple of different occasions . Very clean and nice rooms! Will definitely stay again!
December 3, 2012
Rated 2.0 out of 5.0 by Red03 Not my best experience
I have stayed here many times and this wwas not a good experience. I was given a key to a room that was occupied. Then I got a room with fewer amenities than I have ever had. Overall, a very unpleasant stay compared to my previous visits.
November 19, 2012
Rated 5.0 out of 5.0 by Eileen0815 Nice accommodation
Great new property! Vey clean and orderly. Nice location
October 26, 2012