Rated 4.4 out of 5 by 177
Rated 4.0 out of 5.0 by Billw13 Breakfast
The eggs were warm, turkey sausage only....no pork sausage or bacon. Other than that everything was great.
August 14, 2015
Rated 1.0 out of 5.0 by BFann One Crazy Experience!
We selected Holiday Inn Express in Corsicana because we had stayed there previously and had a pleasant experience.
WOW!!! I'm not sure what happened, but this stay was TOTALLY different than the last.
1st - When we tried to check in, there were about 5 people behind the desk. However, only 1 was helping the customer standing at the front of a line of people waiting to be helped.
We waited about 20 miniutes without even being acknowledged. Finally when my husband came in to check on what was taking so long, I said (loud enough for the workers to hear me) "There are several people behind the desk, but only 1 seems to be able to help anyone."
2nd - Once we got to our room, the TV remote did not work. My husband took the remote to the front desk and the person layed out several remotes and said, pick one. He did and as we thought...it did not work on our TV. Their solution was for us to move to another room. So, we gathered all our belongings and moved down the hall.
3rd - In our NEW room, I needed to call down to the front desk. I picked up the desk phone receiver and there was no dial tone. The phone by the bed did not have a dial tone, either. So, I called the front desk from my cell pnone. The person said she'd bring another phone to the room. She did and when she switched the phone out, the new phone did not work, either.
4th - I needed ice and wanted to know where the ice machine was...since there was not information in the room about ice machine locations. Again, from my cell phone, I called the front desk and the person that answered said, "Let me put you on hold, while I find out." (It seems someone answering the phone should have some knowledge of the hotel.) When she came back to the phone, she said, "I think there is only 1 on the 1st floor." I later read on a sign in the hall, they're located on the 1st and 4th floor. That would have been good information, since we were located on the 3rd floor.
I'm not sure I would recommend this hotel at this time, because from what we experienced, people were poorly trained and not customer oriented. The facility is fairly nice, but the poor service and bad decisions being made by the staff makes me hesitant to stay there again or recommend it to others.
August 13, 2015
Rated 4.0 out of 5.0 by HmmmmAO Overall Good Place to Stay
Good location for travel in the area, quality facility, reasonably priced, and clean. Would like to see more variety in the breakfast offerings to include soy, almond, or rice milk for those who do not drink cows milk. The TV was small compared to what you find in most motel/hotels today.
August 11, 2015
Rated 4.0 out of 5.0 by LKHOUS Good hotel; good location.
Great hotel; front desk staff friendly, but clueless on charging the correct amount.
August 10, 2015
Rated 5.0 out of 5.0 by thehustler Solid Hotel
Great service, clean, cool room, comfortable. Would definitely stay here again.
July 29, 2015
Rated 5.0 out of 5.0 by ArkiesBulldogs Wonderful comfortable bed. Great personnel.
We enjoyed the size of the room, the bed was comfortable and we had a great night's sleep. Would return to this hotel on our next trip through Texas.
July 23, 2015
Rated 4.0 out of 5.0 by BROWN MOCHA Comfortable bed
The stay was wonderful. The beds were comfortable, the bathroom was spacious. The staff was great. The breakfast was not all that. They did not have any bacon or waffles. The only problem I had was the manager, Yolanda. She was the one that did the block for the family reunion. She did not tell me that they would take the money off the cards that Friday morning, before we check in. I had one of my family member reserve five rooms on her card. When they called her to complain, Yolanda was very rude to them. She was also rude to another family member that called to reserve a room, to the point that the family member called corporate. All I can say that if she is there next year, we will be going to another hotel.
July 14, 2015
Rated 2.0 out of 5.0 by long time member member since 1989
we have visited several of your properties all across the u. s. a. for leisure over the past 26 years.this stay was definitely NOT what i have come to expect!
July 13, 2015