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Rated 4.6 out of 5 by 185 reviewers.
Rated 5.0 out of 5.0 by Desk furniture The chair that was used in my room was not ergonomically suitable for doing desk work. July 28, 2014
Rated 5.0 out of 5.0 by Top rated HIE! Awesome staff & and comfortable lobby. We loved our stay at this HIE. The public sitting areas were very comfortable and the staff were over the top helpful. GREAT place. July 28, 2014
Rated 5.0 out of 5.0 by Great place to stay with kids We (2 adults and 3 kids) travelled for 2 weeks on a National Park Family vacation and stayed here during our visit to Mesa Verde. We stayed in the kings kids suite (312) and my kids think it was the best hotel that we stayed in during the whole trip!! People were friendly and good humor is demonstrated throughout the hotel. Breakfast was with the typical choices and the breakfast room was busy and a little loud - our family of 5 had to sit at 2 different tables. It seemed as though a larger group of teenage boys were taking over and might have annoyed the breakfast staff. July 27, 2014
Rated 5.0 out of 5.0 by Excellent Hotel This is one of the few hotels I would go out of my way to stay at again. They have a small, covered, area in the front of the building for motorcycle parking and provide a bucket of soapy water, along with plenty of rags, to wash the bike in the morning. The lobby and my room looked so clean that it was hard to believe the building was not brand new. My wife had a problem the one of the washing machines so she reported it to the reception desk. The two women working the desk did everything thing they could to resolve the problem including contacting house keeping. House keeping provided a roll around basket for the wet clothes and offered one of their washing machines. What more could anyone ask for? The fitness area is larger and has more exercise machines than any hotel fitness area have ever seen. All the staff I interacted with were pleasant, and helpful. The southwest motif throughout the lobby are extended to the hotel rooms and even the stairwells. Note to the General Manager, the woman working the reception desk when I checked in should be given a raise. She was professional, friendly, knowledgeable of the hotel and the area and very pleasant to deal with. July 26, 2014
Rated 4.0 out of 5.0 by Hotel manager truly cares Although we had an unlucky string of events during our stay, the hotel manager quickly made up for it. I would definitely stay here again! July 24, 2014
Rated 5.0 out of 5.0 by Beautiful Hotel Very nice place to stay! Clean, comfortable and friendly staff! July 23, 2014
Rated 5.0 out of 5.0 by Great Stay The staff was very friendly and always willing to help us out. We received some Cortez cash while in town and the front desk helped us use it towards our night there. Overall a great experience! I would recommend it for anyone staying in the area! July 23, 2014
Rated 5.0 out of 5.0 by great place staff was excellent. Facilities great and well maintained. July 23, 2014
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