Rated 4.6 out of 5 by 96
Rated 5.0 out of 5.0 by Themomof6 Safe and Clean
My daughter and I (Mom) arrived in Cortez at 10:30 at night and were excited to be able to feel safe inside Holiday Inn Express. I could not find another hotel in Cortez that entered the rooms from the inside.
The hotel smelled wonderful. No smokey smells at all!
Our room was very clean, the beds and pillows were wonderful. The shower head was strong with different settings. It was so great to be able eat breakfast right there. There was a good variety and it looked like you could take a sack breakfast if requested. The staff was very attentive at the front desk and in the breakfast area.
February 23, 2014
Rated 5.0 out of 5.0 by Carolo Efficient, cheerful staff and great night's sleep.
I fly into and out of Cortez between driving to Monument Valley, UT, on four recent occasions. I always make reservations here. When you first walk in, you know you are in a classy hotel. The décor is bright, clean, local, and cheerful. There is a balcony on the second floor looking down into the lobby. Native Americans are set up at a table in the lobby selling authentic jewelry and even making pottery right there. I always request the highest floor away from the elevator, and my request is always honored. The room was quiet, temperature was comfortable, and the toiletries are provided by Bath and Body -- a Papyra scent, and they are marvelous! Breakfast is varied and, of course, the famous cinnamon rolls are hot and buttery! There is no where else I would ever stay when I visit in Cortez!
February 16, 2014
Rated 5.0 out of 5.0 by zukaman1313 Great night sleep
We almost exclusively stay at Holiday Inn Express when we travel but this hotel was better than even most Holiday Inns that we have stayed at. The hotel has a great look and feel as you arrive. The amenities are better than most with a great pool/hot tub/sauna. The breakfast was consistent with all other Holiday Inns we have stayed at. The only downside was that the wireless internet was not strong enough to work on any of our devices (laptop, cell phone, or tablet) but we were able to connect via the ether net cable in the room for the laptop.
January 31, 2014
Rated 5.0 out of 5.0 by Markief Service, room and staff
Everything was excellent. Friendly staff, great service at breakfast and clean/comfortable room.
January 31, 2014
Rated 5.0 out of 5.0 by CheetahFive Excellent staff and area view of the mountains
We definitely enjoyed our stayed here. Would stay here again if we are traveling through the area.
January 28, 2014
Rated 5.0 out of 5.0 by wessco Nice place with friendly staff
It was a good place to stay, close to down town and close to places to eat easy to get in an out of and easy to find along main street.
January 27, 2014
Rated 5.0 out of 5.0 by wayward biker housekeeping
The housekeeping went above and beyond when I needed something extra!
January 22, 2014
Rated 4.0 out of 5.0 by JustLittleOldMe Clean, well appointed rooms
Clean, freshly remodeled and generally well appointed rooms, with newer furniture and television. Kids suite is excellent option for families traveling with children. Rooms are good sized with plenty of space. Good beds and restrooms with high quality bedding, toiletries, etc.
Other people in our party encountered maintenance related issues in their rooms, including a burned out heater unit and a clogged drain. Complimentary breakfast is offered, but ends relatively early; cereals, breads, fruits selection is adequate, but hot food selection is limited and quality was low. Have had complimentary breakfasts in much smaller and more rural communities that were far better than the breakfast offered here.
Majority of staff members, particularly during the day, were courteous and friendly; evening staff did their jobs but seemed disinterested in achieving excellence.
Price was relatively high for the level of effort management seems to be putting forth regarding important details.
January 10, 2014