Rated 4.6 out of 5 by 82
Rated 5.0 out of 5.0 by qwert front desk
was always greeted warmly by everybody at the front desk.a BIG shout out to;danyell,melissa,jennifer and crystal.also the friendly breakfast lady;leona
October 3, 2013
Rated 4.0 out of 5.0 by Tightwad Nice but tad expensive
Very nice accommodations however it was a little pricey, but then again I might just be a tightwad. I more than likely would stay there again. Beautiful area.
October 1, 2013
Rated 5.0 out of 5.0 by RickD53 4500 Mile Motorcycle ride
Several of us were on a motorcycle ride. We had just completed a very long and hard day of riding out of Utah and hit some very bad weather along the way. The staff made us feel very welcome, offered to let us park the bikes under the breezeway the helped keep the bikes out of weather. (luckily there wasnt any).
Check in was very efficient and the desk staff recognized me as a Platinum member.
The next morning, the staff placed wash buckets and towels beside our bikes so we could clean off the layers of bugs we all had. What a great touch..
There is a bar and grill next door that has an outdoor grill. Kinda cool.
Denny's is next door as well.
September 30, 2013
Rated 5.0 out of 5.0 by katypool enjoyable stay
water bottles available in evening
usa today as usual
nice staff an breakfast staff keep it clean
listened to request for first level an odd number room so can watch parking lot with trailer with over 25k worth in it made in feel safe and at home
September 26, 2013
Rated 5.0 out of 5.0 by quilterdiane Nicest hotel in Cortez
We've stayed in several hotels in the Cortez area, this is by far the nicest, the most expensive, but the nicest. You do get what you pay for. The room was very pleasant, nice southwestern decor, (loved the frosted glass pictographs around the edge of the bathroom mirror) Spacious room and bath, plenty of towels which were actually large enough to be useful. The breakfast was very good, lots of choices, both hot and cold. All areas of the hotel were clean and well kept. Stay here, you won't be disappointed!
September 25, 2013
Rated 5.0 out of 5.0 by Yakk Good place to stay. Great Free Buffet Breakfast.
It is a good place to stay, not great. parking is little far away from Inn.
Front desk agent at night could be more friendly.
Rate is high.
September 25, 2013
Rated 5.0 out of 5.0 by Jerd exceptional holiday inn express
great place to stay. We will be back to this location.
September 23, 2013
Rated 5.0 out of 5.0 by dumbbunny great place
This place was great, very clean, nice pool area and friendly staff. Of the 12 Holiday Inn Expresses we stayed at this trip, this was the best.
September 20, 2013
Rated 4.0 out of 5.0 by Kathy1116 Very pleasant stay.
We enjoyed our brief stay and would definitely come back again. Staff was excellent. Room was better than expected and the pool looked very nice.
September 16, 2013
Rated 4.0 out of 5.0 by SDvisitor Nice place to stay
Very quiet room. The breakfast was very good. The decorations were very nice in the lobby. The beds were comfortable and the room was very clean. Would definitely stay here again. Also appreciated the Native American jewelry in the lobby. That alone would make me want to stay here again.
September 10, 2013
Rated 5.0 out of 5.0 by xammy02 Beautiful Southwestern-themed hotel
Very nicely decorated hotel. Breakfast was good. Rooms were clean, bed was comfortable.
September 3, 2013
Rated 5.0 out of 5.0 by Alessandro64 Clear customer focus
Everything the staff says or does is clearly customer focus inspired, we could feel it and this made our experience very positive.
Also, the hotel is nice and room ample and cosy.
August 29, 2013
Rated 5.0 out of 5.0 by Dread27 Loved this Place!!!!!!!!!!!!!!!!!
This place was super clean & quiet, had the most wonderful down to earth helpful staff imagineable, and we were totally comfortable here, loved this place and will always remeber it as one of my most favorite stays anywhere. It also has a great location for visiting Mesa Verde National Park as well as many nearby stores and restaurants. Want to go back and stay there again over and over!! This place is awesome.
August 26, 2013
Rated 5.0 out of 5.0 by Nipper1950 Great Hotel
Had a great stay, after staying in Salt Lake in a less than desireable hotel.
August 22, 2013
Rated 4.0 out of 5.0 by abodz37 Clean Hotel
Very nice hotel. Very clean and friendly staff. Breakfast was nice.The hotel was in a great location and only about 10 minute drive to Mesa Verde National Park. The restaurant next door was very nice and waitress was very nice.
August 21, 2013
Rated 3.0 out of 5.0 by RJTo Average hotel, no IHG elite benefits,
We stayed recently as part of our honeymoon. Staff knew in advance and treated us to 1 free cocktail for the room. Go figure. No other benefits from lacklustre front desk staff. Room was ok for a night, nothing special tho probably better than local alternatives hence the recommendation.
August 19, 2013
Rated 5.0 out of 5.0 by Tony39 Very comfortable accomodations
This property was very comfortable and the staff was very helpful. The location was easy access in and out. The only criticism is the price when compared to other Holiday Inn Express properties. Understandable since this is in a high tourist traffic area.
August 18, 2013
Rated 5.0 out of 5.0 by Suzi48 Great place to stay if visiting Mesa Verde
The hotel is very well managed. The rooms are clean the staff was friendly and the pool area was very nice including a fantastic view. As a tea drinker I appreciated the nice selection at the coffee bar. I would recommend this hotel to anyone.
August 10, 2013
Rated 5.0 out of 5.0 by Joe937 Nice hotel & geat breakfast
Hotel was great...easy access to 4 corners and Mesa Verde...no better place to stay. Loved Cortez. Staff was very friendly and the breakfast was great. Nice rooms and great pool. Only drawback was there is only one elevator for all to share.
August 9, 2013
Rated 5.0 out of 5.0 by B1Bowhead Favorite Place To Stay SW Colorado!
Whenever my work takes me to the 4 corners region of Colorado we always stay in Holiday Inn Express at Cortez. Love the southwestern motif, separate but still enclose pool and hot tub, great workout room and the best free breakfast in the state.
Being out of town away from home and family is not something I really enjoy but when my work takes me to the Cortez area I find it much less of a hardship...maybe even enjoyable...please don't tell my wife!
August 5, 2013
Rated 3.0 out of 5.0 by Chris9123 OK Hotel
Arrived for two-night stay, our 2 rooms were filthy. Food under the beds, hair everywhere, sticky spots on the tile floors. Asked Desk for help, since maid staff was gone they kindly said they'd clean while we grabbed something to eat. They didn't. Went back to Desk later and was given a mop and vacuum. 1 1/2 hours later I returned the mop & vac, and the towels used to dry up the tile floors were filthy. Solid dirt. The maid staff must breeze through each room hoping nobody notices. It was too late at that point to go to a different hotel, plus we were fine for night number two because I had cleaned already.
Would like a refund for night number one, both rooms.
Never had such a hotel experience. I'm 51.
August 5, 2013
Rated 5.0 out of 5.0 by SusanAshley46 Great place to stay for Mesa Verde visit
We stayed here two nights while visiting Mesa Verde National Park. Room and breakfast were great as was the location. I would definitely recommend this hotel.
July 28, 2013
Rated 5.0 out of 5.0 by Flygirlshopper Fabulous staff-so polite and efficient!
Everything about our stay was wonderful. Comfortable beds and room. Very clean. Amazingly polite staff. Very accommodating. Delicious breakfast with huge variety. Only complaint.... Pool was tot cold-hot tub was too hot. But this would not deter us from referring others or staying again ourselves.
July 26, 2013
Rated 5.0 out of 5.0 by Gulli5 Great family stay
We stayed in a family room - Fort Holiday - that had a great bunk area for the kids. We loved the space in the room, the pool, and the great breakfasts. Location was wonderful for the area. Our kids only complaint was lack of outlets in the kids' bunkroom. We would highly recommmend this Holiday Inn Express!
July 22, 2013
Rated 5.0 out of 5.0 by museums Fabulous Find in Cortez
From the moment we entered the lobby of the hotel we were greeted with a warm smile and a friendly hello. The staff is extremely accommodating...from the front desk people to the breakfast room staff to the people who clean the guest rooms. The hotel is extremely comfortable both in the lobby and in the guest rooms. The second floor has a beautiful sitting area around a fire pit. There is an area in the back to sit and relax as well. Great location for Mesa Verde, downtown Cortez, the Ute Tribal Park, etc. Breakfast selection is varied and tasty. The restaurant next door is fabulous!!!!! We truly enjoyed our stay here and would definitely return!!!!!! Beautifully maintained and extremely well run hotel!!!!!!
July 21, 2013
Rated 5.0 out of 5.0 by cruise14 cruise
Hotel was very nice, clean. Staff was friendly. Breakfast was great.
July 11, 2013
Rated 5.0 out of 5.0 by Suzel Friendly and relaxing - good location
My husband and I had been driving around Mesa Verde all day and we were ready to relax and get cool. We found the desk staff very friendly and helpful and the room was comfortable. Our only complaint is that the desk in the room was too small for both of us to sit at to work on our laptop. And there are never enough plugs, conveniently located, for laptops and other devices.
The breakfast had the best variety of any serve-yourself breakfast bar we've been to. We would definitely stay here again and recommend it to others.
July 9, 2013
Rated 5.0 out of 5.0 by jerryjoni Our Regular Choice
We have been traveling regularly through Cortez on our travels between Colorado and Arizona. Since we first stayed at this property a few years ago, it has become our only choice in Cortez. Without exception the staff is helpful, courteous, and friendly. The facilities are always clean. The only bad part of our stay is the temptation I always "give in to", of a cinnamon roll in the morning.
We will regular be repeat customers as we travel from the Central Rockies to Arizona.
July 5, 2013
Rated 5.0 out of 5.0 by Johnd2013 Great Hotel with outstanding decor
We loved the decor of this hotel. It truly fit the experience we were looking for in a western hotel including the native american jewelry for sale in the lobby. The staff made our stay relaxing and were very courteous.
July 4, 2013
Rated 4.0 out of 5.0 by Jobe007 Mesa Verde Or Bust
When going to a destination like Cortez, you have to expect the accomodations to be a little high, and these were. But, the staff was super friendly and always warm and welcoming. Great location, good breakfast and ice cold water bottles nice to see by the front desk. The pool and hot tub were well maintained. There was a nice veranda with a view of the mesas right outside the sliding doors around the pool. I would recommend this hotel and the nice restaurant/bar right next door.
July 2, 2013