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Rated 4.6 out of 5 by 165 reviewers.
Rated 5.0 out of 5.0 by An Oasis The hotel in Cortez is an oasis in the area. The property is well maintained, welcoming, and provides a comfortable stay. I've stayed there before and would stay again if I am in the region. May 8, 2014
Rated 5.0 out of 5.0 by Cortez Colorado It was an excellent facility and location. Great service May 8, 2014
Rated 4.0 out of 5.0 by Very comfortable and clean Staff were very friendly and welcoming; our room was very clean and comfortable. Glass elevator was nice and overlooked lovely outdoor sitting area. Breakfast was standard, but tasty. The restaurant next door offers a free drink coupon, given out by hotel reception at check-in. The only criticism I have is that the wi-fi seemed a bit out-dated and didn't have enough capacity to accommodate the number of guests (at least that is what we were told by the staff to explain the fact that we could not connect). Would recommend this hotel. April 29, 2014
Rated 4.0 out of 5.0 by Nice Breakfast Holiday Inn provides a very nice breakfast every morning. Eggs, bacon, a pancake machine, and cinnamon rolls were excellent. Value was very good too. April 27, 2014
Rated 5.0 out of 5.0 by Nicer hotel I have stayed at many HI Express hotels is this one is outstanding. The decor throughout the hotel is mush nicer than most Holiday Inns, our Crown Plazas. The furniture in the rooms is quite upscale. If you are visiting Mesa Verde, this is a great choice. We stayed there in mid April. April 24, 2014
Rated 5.0 out of 5.0 by Comfortable room, dirty hottub The hotel was great in the common areas and the room was comfortable and pretty clean. The pool area was not that great and hot tub was pretty dirty. I went in planning to use it, but found it too disgusting to get in. The breakfast was average for a hotel breakfast, nothing special. They staff started cleaning it up about 15 minutes before breakfast ended, so you had to make sure you were there early. April 22, 2014
Rated 5.0 out of 5.0 by Upgrade The upgrade was truly appreciated and a much needed break from a long day of driving. April 21, 2014
Rated 5.0 out of 5.0 by Very good hotel We enjoyed our stay at this hotel. The room was clean and the beds were comfortable. Our family enjoyed the variety of breakfast items. The pool was a little cold due to problems with the water heater so we did not swim as long as normal. April 17, 2014
Rated 4.0 out of 5.0 by Clean and comfortable rooms We enjoyed our stay at HIE Mesa Verde-Cortez. We stayed 2 nights because it was a convenient location to several National Parks. The hotel is up to date and clean. We thought the beds were very comfortable and the complimentary breakfast was done very well with lots of options. I would definitely recommend staying here to do day trips to Mesa Verde, Arches and Canyonlands. April 15, 2014
Rated 4.0 out of 5.0 by Thin Walls Very thin walls. If your neighbor has their TV on or is talking about their day, be prepared to hear it all. Luckily they had an alarm clock that played ocean or rain sounds. Without that I would not have been able to sleep at all. April 14, 2014
Rated 5.0 out of 5.0 by clean room and great service. Helpful staff upon check in and they took care of reservations for the following day. Room was well cleaned and had every amenity for a comfortable stay. April 13, 2014
Rated 5.0 out of 5.0 by trip Very nice facility. Love the decor--very southwest. April 13, 2014
Rated 5.0 out of 5.0 by Great Hotel This was a very nice hotel with great staff. Rooms were very comfortable and nice. April 11, 2014
Rated 5.0 out of 5.0 by Great experience The hotel was very nice, clean, the breakfast was fantastic (for a free breakfast). The swimming pool and hot tub were very nice. April 10, 2014
Rated 4.0 out of 5.0 by Awesome beds The beds were tightly sheeted, and once you got all situated it was like sleeping in a cocoon. I found it a very comfortable experience and slept well. April 5, 2014
Rated 5.0 out of 5.0 by Great Place to Stay We loved the King suite with the bunk beds. It was perfect for our family. The hotel is clean and well staffed and the staff is very quick to address concerns. The complimentary breakfast is one of the best of its type we have ever had. The breakfast staff takes obvious pride in keeping everything well stocked and running smoothly. April 2, 2014
Rated 5.0 out of 5.0 by Great Place to Stay For Mesa Verde NP Kids loved the pool. This hotel was a nice base for our visit to Mesa Verde National Park. April 2, 2014
Rated 5.0 out of 5.0 by GREAT HOTEL Very clean hotel, nice swimming pool, comfortable beds and pillows. Friendly helpful staff. Highly recommend this facility. I cannot think of one negative aspect of our stay. March 31, 2014
Rated 5.0 out of 5.0 by Excellent Clean and very attentive personnel. I will defiantly stay here again. March 31, 2014
Rated 5.0 out of 5.0 by Great for families This hotel is great for families, especially since they have a big enough room for our whole family to stay (2 adults, 4 kids). The room wasn't too expensive considering how much room there is. As a courtesy to other families that want to enjoy the pool, please make sure your kids are respectful to others. The only problem we had during our entire stay was 2 kids jumping into the pool and splashing every one. Their parents cheered them on, while every one else was disgusted by their behavior. March 28, 2014
Rated 5.0 out of 5.0 by Clean and quiet We arrived late afternoon and were able to go right to our room. Everyone on the staff that we had dealings with were professional and helpful. The room and pool area were very clean and nice. Breakfast offerings were plentiful and replaced in a timely manner. Glad we stayed here. It could be the only indoor hallway hotel in town. Will definitely stay here again. March 28, 2014
Rated 4.0 out of 5.0 by First of Two Nights We had a rather bad experience the first night when a family of noisy and coughing children were placed beside us and kept us awake most of the evening. We had asked for a quiet portion of the motel when we arrived and were assured that it was the quiet wing. However about 8:30, we could the room next to us became occupied and it was quite boisterous throughout the rest of the night. We did mention it the next morning but they had already checked out that the staff assured that it would not happen on our second night. And that was a much quieter evening. On one other note, I have written in my evaluations for the past several years for the request that strips be placed down in the tub to stop possible slippage when taking a shower. The tubs are extremely slipper during a soapy shower and I think it would be a real help to those of us who have found the possibility of falling in the past. Thank you for being sensitive to our needs. Overall, we enjoy Holiday Inn hospitality everywhere we go. March 26, 2014
Rated 5.0 out of 5.0 by Good Business Accomodations The Holiday Inn Express Mesa Verde-Cortez is a comfortable and well maintained property. For IHS members, a free drink coupon is given for use at the restaraunt/lounge next door. Rooms are spacious and comfortable, and pool area offers hot tub, sauna and pool. March 25, 2014
Rated 4.0 out of 5.0 by Comfy bed but noisy lobby The breakfast has something for everyone and was very tasty. The hot water for tea could be hotter. The bed was comfortable and the room was adequate. Rm 115, an ADA room was VERY noisy, probably due to the tiled entry that connects it to the lobby and ice machine niche. The other rooms had a carpeted hallway and were probably quieter. The walk-in shower water drains out into the bathroom, making the floor very slippery with water or trippy when covered by towels to soak up the water. This hotel is out on the edge of town, making a car necessary for walking or sightseeing / shopping around town, but it is close to Mesa Verde. We would probably stay here again, just have to decide if the need for an ADA room outweighs the noise of it's location and bathroom issue. March 25, 2014
Rated 5.0 out of 5.0 by great place to stay Nice motel x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x March 23, 2014
Rated 5.0 out of 5.0 by Great service In my recent stay, I had the same great service from the staff that I normally get while stay at the Cortez Holiday Inn Express. However I left my electric shaver in the room and called the hotel. The staff found my shaver and mailed it to me, The hotel staff is friendly and helpful and makes my stays there wonderful. Always a pleasure to stay there. March 23, 2014
Rated 4.0 out of 5.0 by Need a Kid-Free Area Only problem we had was really beyond the control of the staff. Some one near our room had noisy kids who obviously did not have a bedtime. Their parents let them run around the halls and common areas until well after 10 pm squealing and arguing in high pitched voices. Front Desk clerk was extremely helpful when checking in and for providing info about the area. Breakfast staff was excellent. March 19, 2014
Rated 2.0 out of 5.0 by ishpem It was not the most hospitable hotel to stay at! No fruit for the guests (only breakfast), no water bottles, no decaf tea! March 8, 2014
Rated 5.0 out of 5.0 by The Nosbigs This is an excellent hotel that offers a great value for the" known quality" Holiday Inn Expresses provide. We appreciated the nod to the local culture and flavor in the decor at this hotel. The spa/pool area were a great treat to unwind in after hiking the trails of Mesa Verde National Park. I would highly recommend staying here if your path crosses this corner of Colorado! March 5, 2014
Rated 4.0 out of 5.0 by Great Hotel poor Conference Center I always enjoy the hotel but hate dealing with the conference center March 4, 2014
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