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Rated 4.6 out of 5 by 207 reviewers.
Rated 3.0 out of 5.0 by Average Wall is thin. When someone next door is taking a shower, I can hear water running loud in my room, and drowns out my TV. Bathroom floor is not clean. Comfortable bed. June 11, 2014
Rated 5.0 out of 5.0 by Fun with the Fort My sisters and and our three kids stayed in the family room with Fort Holiday. The kids LOVED the accommodations and there was plenty of room for all of us. The staff was very attentive and efficient. Room was clean and quiet. We don't eat gluten or dairy, so breakfast was limited. June 3, 2014
Rated 5.0 out of 5.0 by Awesome hotel Family suites are the only way to go if you have kids. They are the coolest rooms I have ever seen in a Holiday Inn. The little big more they cost in money are so worth it for the space and comfort you get out of these rooms. Thank you Holiday Inn Cortez. I wish there were more like this!!! June 1, 2014
Rated 5.0 out of 5.0 by Staff friendly and inviting Unit is an older unit that has been well maintained and updated. The staff is great - make you feel like you are family. May 30, 2014
Rated 5.0 out of 5.0 by Fantastic Staff and Great Property Incredible staff! Very friendly, helpful and professional. Also a great facility. Perfect location, especially if visiting Mesa Verde N.P. I highly recommend staying here. We will definitely stay at this location again. May 25, 2014
Rated 5.0 out of 5.0 by Great hotel staff I liked this place very much. The woman at the desk was extremely helpful. The room was very nice. Breakfast is OK. A very appealing, welcoming hotel. I would definitely stay there again, and it left a good impression with me of Holiday Inn Express in general (this was my first time at a HIE). May 23, 2014
Rated 5.0 out of 5.0 by Clean, Secure and Comfortable Good over-night experience in the town of Cortez: Hotel staff were friendly and helpful; they genuinely seemed invested in doing a good job. The rooms were "crisp" and clean in what seemed to be a secure and safe environment. The breakfast was better than adequate. And, the best for last: really comfortable beds. May 15, 2014
Rated 5.0 out of 5.0 by Fantastic Service Everything we needed was quickly taken care of by the great staff. If your lucky enough to have Crystal help you at the front desk, I'm sure you will be impressed also. Everything we needed was quickly rounded up as if it was a pleasure to serve. Wow, if only you could get that service everywhere you go. Thank you!!! May 14, 2014
Rated 5.0 out of 5.0 by Great beds and pillows! We only spent one night at the hotel, but the overall quality was wonderful!! No problems with anything from beginning to end. The coffee I had at breakfast was the best--better than my own at home! Highly recommend this hotel!! May 13, 2014
Rated 5.0 out of 5.0 by very nice hotel Hotel was very nice and clean and staff was very friendly. Had a very nice breakfast. May 13, 2014
Rated 5.0 out of 5.0 by Excellent Service The staff was amongst the best I have had the pleasure of working with during my travels. The front desk personnel were always cheerful and helpful. The cleaning staff left the room in excellent condition and deserve the maximum recognition they can receive. I recommend staying at this hotel if your travels take you through the Cortez area. May 12, 2014
Rated 5.0 out of 5.0 by clean and comfortable, It was clean and very comfortable and the breakfast was great. May 9, 2014
Rated 5.0 out of 5.0 by An Oasis The hotel in Cortez is an oasis in the area. The property is well maintained, welcoming, and provides a comfortable stay. I've stayed there before and would stay again if I am in the region. May 8, 2014
Rated 5.0 out of 5.0 by Cortez Colorado It was an excellent facility and location. Great service May 8, 2014
Rated 4.0 out of 5.0 by Very comfortable and clean Staff were very friendly and welcoming; our room was very clean and comfortable. Glass elevator was nice and overlooked lovely outdoor sitting area. Breakfast was standard, but tasty. The restaurant next door offers a free drink coupon, given out by hotel reception at check-in. The only criticism I have is that the wi-fi seemed a bit out-dated and didn't have enough capacity to accommodate the number of guests (at least that is what we were told by the staff to explain the fact that we could not connect). Would recommend this hotel. April 29, 2014
Rated 4.0 out of 5.0 by Nice Breakfast Holiday Inn provides a very nice breakfast every morning. Eggs, bacon, a pancake machine, and cinnamon rolls were excellent. Value was very good too. April 27, 2014
Rated 5.0 out of 5.0 by Nicer hotel I have stayed at many HI Express hotels is this one is outstanding. The decor throughout the hotel is mush nicer than most Holiday Inns, our Crown Plazas. The furniture in the rooms is quite upscale. If you are visiting Mesa Verde, this is a great choice. We stayed there in mid April. April 24, 2014
Rated 5.0 out of 5.0 by Comfortable room, dirty hottub The hotel was great in the common areas and the room was comfortable and pretty clean. The pool area was not that great and hot tub was pretty dirty. I went in planning to use it, but found it too disgusting to get in. The breakfast was average for a hotel breakfast, nothing special. They staff started cleaning it up about 15 minutes before breakfast ended, so you had to make sure you were there early. April 22, 2014
Rated 5.0 out of 5.0 by Upgrade The upgrade was truly appreciated and a much needed break from a long day of driving. April 21, 2014
Rated 5.0 out of 5.0 by Very good hotel We enjoyed our stay at this hotel. The room was clean and the beds were comfortable. Our family enjoyed the variety of breakfast items. The pool was a little cold due to problems with the water heater so we did not swim as long as normal. April 17, 2014
Rated 4.0 out of 5.0 by Clean and comfortable rooms We enjoyed our stay at HIE Mesa Verde-Cortez. We stayed 2 nights because it was a convenient location to several National Parks. The hotel is up to date and clean. We thought the beds were very comfortable and the complimentary breakfast was done very well with lots of options. I would definitely recommend staying here to do day trips to Mesa Verde, Arches and Canyonlands. April 15, 2014
Rated 4.0 out of 5.0 by Thin Walls Very thin walls. If your neighbor has their TV on or is talking about their day, be prepared to hear it all. Luckily they had an alarm clock that played ocean or rain sounds. Without that I would not have been able to sleep at all. April 14, 2014
Rated 5.0 out of 5.0 by clean room and great service. Helpful staff upon check in and they took care of reservations for the following day. Room was well cleaned and had every amenity for a comfortable stay. April 13, 2014
Rated 5.0 out of 5.0 by trip Very nice facility. Love the decor--very southwest. April 13, 2014
Rated 5.0 out of 5.0 by Great Hotel This was a very nice hotel with great staff. Rooms were very comfortable and nice. April 11, 2014
Rated 5.0 out of 5.0 by Great experience The hotel was very nice, clean, the breakfast was fantastic (for a free breakfast). The swimming pool and hot tub were very nice. April 10, 2014
Rated 4.0 out of 5.0 by Awesome beds The beds were tightly sheeted, and once you got all situated it was like sleeping in a cocoon. I found it a very comfortable experience and slept well. April 5, 2014
Rated 5.0 out of 5.0 by Great Place to Stay We loved the King suite with the bunk beds. It was perfect for our family. The hotel is clean and well staffed and the staff is very quick to address concerns. The complimentary breakfast is one of the best of its type we have ever had. The breakfast staff takes obvious pride in keeping everything well stocked and running smoothly. April 2, 2014
Rated 5.0 out of 5.0 by Great Place to Stay For Mesa Verde NP Kids loved the pool. This hotel was a nice base for our visit to Mesa Verde National Park. April 2, 2014
Rated 5.0 out of 5.0 by GREAT HOTEL Very clean hotel, nice swimming pool, comfortable beds and pillows. Friendly helpful staff. Highly recommend this facility. I cannot think of one negative aspect of our stay. March 31, 2014
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