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Rated 4.7 out of 5 by 212 reviewers.
Rated 5.0 out of 5.0 by Great experience The hotel was very nice, clean, the breakfast was fantastic (for a free breakfast). The swimming pool and hot tub were very nice. April 10, 2014
Rated 4.0 out of 5.0 by Awesome beds The beds were tightly sheeted, and once you got all situated it was like sleeping in a cocoon. I found it a very comfortable experience and slept well. April 5, 2014
Rated 5.0 out of 5.0 by Great Place to Stay We loved the King suite with the bunk beds. It was perfect for our family. The hotel is clean and well staffed and the staff is very quick to address concerns. The complimentary breakfast is one of the best of its type we have ever had. The breakfast staff takes obvious pride in keeping everything well stocked and running smoothly. April 2, 2014
Rated 5.0 out of 5.0 by Great Place to Stay For Mesa Verde NP Kids loved the pool. This hotel was a nice base for our visit to Mesa Verde National Park. April 2, 2014
Rated 5.0 out of 5.0 by GREAT HOTEL Very clean hotel, nice swimming pool, comfortable beds and pillows. Friendly helpful staff. Highly recommend this facility. I cannot think of one negative aspect of our stay. March 31, 2014
Rated 5.0 out of 5.0 by Excellent Clean and very attentive personnel. I will defiantly stay here again. March 31, 2014
Rated 5.0 out of 5.0 by Great for families This hotel is great for families, especially since they have a big enough room for our whole family to stay (2 adults, 4 kids). The room wasn't too expensive considering how much room there is. As a courtesy to other families that want to enjoy the pool, please make sure your kids are respectful to others. The only problem we had during our entire stay was 2 kids jumping into the pool and splashing every one. Their parents cheered them on, while every one else was disgusted by their behavior. March 28, 2014
Rated 5.0 out of 5.0 by Clean and quiet We arrived late afternoon and were able to go right to our room. Everyone on the staff that we had dealings with were professional and helpful. The room and pool area were very clean and nice. Breakfast offerings were plentiful and replaced in a timely manner. Glad we stayed here. It could be the only indoor hallway hotel in town. Will definitely stay here again. March 28, 2014
Rated 4.0 out of 5.0 by First of Two Nights We had a rather bad experience the first night when a family of noisy and coughing children were placed beside us and kept us awake most of the evening. We had asked for a quiet portion of the motel when we arrived and were assured that it was the quiet wing. However about 8:30, we could the room next to us became occupied and it was quite boisterous throughout the rest of the night. We did mention it the next morning but they had already checked out that the staff assured that it would not happen on our second night. And that was a much quieter evening. On one other note, I have written in my evaluations for the past several years for the request that strips be placed down in the tub to stop possible slippage when taking a shower. The tubs are extremely slipper during a soapy shower and I think it would be a real help to those of us who have found the possibility of falling in the past. Thank you for being sensitive to our needs. Overall, we enjoy Holiday Inn hospitality everywhere we go. March 26, 2014
Rated 5.0 out of 5.0 by Good Business Accomodations The Holiday Inn Express Mesa Verde-Cortez is a comfortable and well maintained property. For IHS members, a free drink coupon is given for use at the restaraunt/lounge next door. Rooms are spacious and comfortable, and pool area offers hot tub, sauna and pool. March 25, 2014
Rated 4.0 out of 5.0 by Comfy bed but noisy lobby The breakfast has something for everyone and was very tasty. The hot water for tea could be hotter. The bed was comfortable and the room was adequate. Rm 115, an ADA room was VERY noisy, probably due to the tiled entry that connects it to the lobby and ice machine niche. The other rooms had a carpeted hallway and were probably quieter. The walk-in shower water drains out into the bathroom, making the floor very slippery with water or trippy when covered by towels to soak up the water. This hotel is out on the edge of town, making a car necessary for walking or sightseeing / shopping around town, but it is close to Mesa Verde. We would probably stay here again, just have to decide if the need for an ADA room outweighs the noise of it's location and bathroom issue. March 25, 2014
Rated 5.0 out of 5.0 by great place to stay Nice motel x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x March 23, 2014
Rated 5.0 out of 5.0 by Great service In my recent stay, I had the same great service from the staff that I normally get while stay at the Cortez Holiday Inn Express. However I left my electric shaver in the room and called the hotel. The staff found my shaver and mailed it to me, The hotel staff is friendly and helpful and makes my stays there wonderful. Always a pleasure to stay there. March 23, 2014
Rated 4.0 out of 5.0 by Need a Kid-Free Area Only problem we had was really beyond the control of the staff. Some one near our room had noisy kids who obviously did not have a bedtime. Their parents let them run around the halls and common areas until well after 10 pm squealing and arguing in high pitched voices. Front Desk clerk was extremely helpful when checking in and for providing info about the area. Breakfast staff was excellent. March 19, 2014
Rated 2.0 out of 5.0 by ishpem It was not the most hospitable hotel to stay at! No fruit for the guests (only breakfast), no water bottles, no decaf tea! March 8, 2014
Rated 5.0 out of 5.0 by The Nosbigs This is an excellent hotel that offers a great value for the" known quality" Holiday Inn Expresses provide. We appreciated the nod to the local culture and flavor in the decor at this hotel. The spa/pool area were a great treat to unwind in after hiking the trails of Mesa Verde National Park. I would highly recommend staying here if your path crosses this corner of Colorado! March 5, 2014
Rated 4.0 out of 5.0 by Great Hotel poor Conference Center I always enjoy the hotel but hate dealing with the conference center March 4, 2014
Rated 4.0 out of 5.0 by Service was excellent, quality of bed was good. They upgraded ourt room which was a plus and enjoyed the stay. March 3, 2014
Rated 5.0 out of 5.0 by Safe and Clean My daughter and I (Mom) arrived in Cortez at 10:30 at night and were excited to be able to feel safe inside Holiday Inn Express. I could not find another hotel in Cortez that entered the rooms from the inside. The hotel smelled wonderful. No smokey smells at all! Our room was very clean, the beds and pillows were wonderful. The shower head was strong with different settings. It was so great to be able eat breakfast right there. There was a good variety and it looked like you could take a sack breakfast if requested. The staff was very attentive at the front desk and in the breakfast area. February 23, 2014
Rated 5.0 out of 5.0 by Efficient, cheerful staff and great night's sleep. I fly into and out of Cortez between driving to Monument Valley, UT, on four recent occasions. I always make reservations here. When you first walk in, you know you are in a classy hotel. The décor is bright, clean, local, and cheerful. There is a balcony on the second floor looking down into the lobby. Native Americans are set up at a table in the lobby selling authentic jewelry and even making pottery right there. I always request the highest floor away from the elevator, and my request is always honored. The room was quiet, temperature was comfortable, and the toiletries are provided by Bath and Body -- a Papyra scent, and they are marvelous! Breakfast is varied and, of course, the famous cinnamon rolls are hot and buttery! There is no where else I would ever stay when I visit in Cortez! February 16, 2014
Rated 5.0 out of 5.0 by Great night sleep We almost exclusively stay at Holiday Inn Express when we travel but this hotel was better than even most Holiday Inns that we have stayed at. The hotel has a great look and feel as you arrive. The amenities are better than most with a great pool/hot tub/sauna. The breakfast was consistent with all other Holiday Inns we have stayed at. The only downside was that the wireless internet was not strong enough to work on any of our devices (laptop, cell phone, or tablet) but we were able to connect via the ether net cable in the room for the laptop. January 31, 2014
Rated 5.0 out of 5.0 by Service, room and staff Everything was excellent. Friendly staff, great service at breakfast and clean/comfortable room. January 31, 2014
Rated 5.0 out of 5.0 by Excellent staff and area view of the mountains We definitely enjoyed our stayed here. Would stay here again if we are traveling through the area. January 28, 2014
Rated 5.0 out of 5.0 by Nice place with friendly staff It was a good place to stay, close to down town and close to places to eat easy to get in an out of and easy to find along main street. January 27, 2014
Rated 5.0 out of 5.0 by housekeeping The housekeeping went above and beyond when I needed something extra! January 22, 2014
Rated 4.0 out of 5.0 by Clean, well appointed rooms Clean, freshly remodeled and generally well appointed rooms, with newer furniture and television. Kids suite is excellent option for families traveling with children. Rooms are good sized with plenty of space. Good beds and restrooms with high quality bedding, toiletries, etc. Other people in our party encountered maintenance related issues in their rooms, including a burned out heater unit and a clogged drain. Complimentary breakfast is offered, but ends relatively early; cereals, breads, fruits selection is adequate, but hot food selection is limited and quality was low. Have had complimentary breakfasts in much smaller and more rural communities that were far better than the breakfast offered here. Majority of staff members, particularly during the day, were courteous and friendly; evening staff did their jobs but seemed disinterested in achieving excellence. Price was relatively high for the level of effort management seems to be putting forth regarding important details. January 10, 2014
Rated 5.0 out of 5.0 by When Staying in Cortez, stay here! We were impressed from the moment the front desk staff greeted us and made us feel welcome. The room was clean and quiet, and the HD TV and internet worked well. January 10, 2014
Rated 4.0 out of 5.0 by Great service and convenient Was recently here for a wedding with other guests. The convenience to downtown and to other cities was excellent. The customer service was outstanding, breakfast was good. Rooms are clean and the decor in the hotel reflects the natural surroundings. Overall this was a good stay. January 7, 2014
Rated 5.0 out of 5.0 by Great Stay in Cortez Excellent property and people to match. Very clean throughout from parking to reception to room, common, pool and dining areas with very nice, distinctive touches of southwest decor. You can tell the staff at this hotel takes great pride in the facilities and their job satisfaction is reflected in their positive, friendly attitudes. Overall, one of the best stays I've had and this team should be commended. Thank you. January 6, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express - just can't go wrong with this choice We have never had a bad experience at any Holiday Inn Express hotels. I highly recommend them. The breakfasts are always great and the fitness room actually has equipment that works and it up to date. The rooms are above and beyond expectations. If there is a Holiday Inn Express in the area where I am traveling, I will always choose it! January 2, 2014
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