Rated 4.3 out of 5 by 33
Rated 1.0 out of 5.0 by laurie2051 fire alarm
fire alarm went off in the morning but there was no fire and the elevators were not working after the fire trucks left. I was late for work and missed a very important conference call.
September 13, 2013
Rated 4.0 out of 5.0 by JH10 Good, functional hotel.
It was back-to-school weekend so the hotel was busy and prices were higher than I would usually expect to pay for HIE. Otherwise our experience was generally good.
August 31, 2013
Rated 1.0 out of 5.0 by Jb19 NO SLEEP
At 130 in the morning someone from the staff thought it would be a good idea to have a locksmith beat on the door across the hall from us for about an hour and a half
August 27, 2013
Rated 5.0 out of 5.0 by oregonduck comfortable and clean
Stay a night when taking kids to visit Cornell. The hotel was quite new and located near freeway entrance. Room was clean. Typical Holiday Inn Express breakfast with hot pancake and some.
August 5, 2013
Rated 5.0 out of 5.0 by IanDKB Incredible Service and the whole Hotel had that "New Car Smell"
Great Hotel, Service was phenominal, neat, clean with a great Breakfast bar. Jessie did a great job of making sure I got everything I needed. Forgot my toothbrush - no problem. Recieved a little bag of "Rewards Club" goodies.
July 16, 2013
Rated 4.0 out of 5.0 by pkmk Very comfortable
Clean and comfortable environment. Great service and friendly staff. I admired the breakfast staff for her ability to keep on top of things, especially when items were running low. She was there all alone and was able to clean and replenish supplies without anyone having the need to ask.
I would definitely recommend this hotel.
July 10, 2013
Rated 5.0 out of 5.0 by LuckyLady9 very nice
Rooms were either new or newly renovated. Either way it was a very good experience and I would stay here again.
June 28, 2013
Rated 5.0 out of 5.0 by TheInfamousOne17 Great Stay
We just stayed for one night, the beds and pillows were very comfy and the room was great and the area was very quiet. This Holiday Inn Express was perfect and we were very happy.
Everything here was very clean, breakfast was very good considering it was free. Thumbs up.
June 20, 2013
Rated 5.0 out of 5.0 by Natural Thanks!!!
I have to say Thank You to this Holiday Inn for making a very hectic trip turned relaxed into an instant. I need to Thank Marrianne (sp?) and the staff there at the Cortland Holiday Inn for being so kind and supportive towards a group of 26 people who arrived by bus after a very long har day...She was so kind to each person and made them feel at home. It was unbelievable she put the fun back in the trip..
Thank You so much
Natural Fit Group (june 4th)
June 10, 2013
Rated 5.0 out of 5.0 by maddieb6 Great stay!
Overnight stay for a college graduation, a wonderful restful night stay, the MOST comfortable bed, clean & smelled so fresh!! Great coffee in the morning, breakfast selection ok, not very hot. More fresh fruit would be nice. Loved our stay!
May 24, 2013
Rated 5.0 out of 5.0 by Oviedo Most comfortable room on our weeklong trip
The room we had was spacious, the bed was comfortable, the amenities were great (wifi, breakfast, nice desk in room). The hotel staff was friendly but best of all was the price. We got so much more for our money at this hotel compared to other places we stayed on our vacation.
May 12, 2013
Rated 4.0 out of 5.0 by Traveller007 Modern smart Hotel
For me the hotel is in a great location, about half way between Canada and places like NY City etc.
The hotel is always very well kept, clean and modern, rooms are always spotless.
My only complaint was last time I stayed, I called ahead and made a reservation , arriving about an hour later, I checked in presenting my Platinum rewards card, was given no recognition of being Platinum status and any of the benefits that go with it.
I filled out the comment card and asked for a call back...never got a call back or even an e-mail.
April 29, 2013
Rated 5.0 out of 5.0 by Dabills34 friendly staff and new facility
The girls at the front desk were very nice and fun the breakfast was super nice. this hotel is like new and clean. A+.
March 30, 2013
Rated 5.0 out of 5.0 by GaryCT Comfortable, Clean and pleasant property
I would rate my overall experience of my stay at this property as an A+.
Helpful - friendly staff, clean rooms, nice breakfast.
I highly recommend this property.
Very relaxing stay!
March 22, 2013
Rated 1.0 out of 5.0 by wilsonxfour unruly guests
We arrived about 10:30pm and found a party going on in the lobby- our room was right next to the lobby. When we inquired, the front desk told us that they would be done by 11 and if not, they would ask them to end the festivities. This was not done and the noise- party, running in the hallways- continued after 1am. The staff at the hotel did not handle this well and continually told us they were addressing it. When we complained upon check out,we were told they tried, but the group resisted. Why weren't they kicked out for not following the rules? Really did not sleep due to this!!
March 8, 2013
Rated 4.0 out of 5.0 by BriteEyes NCTrip
Great stay again only recommend a little variety at breakfast and other juices to choose from.
March 1, 2013
Rated 4.0 out of 5.0 by BriteEyes Traveling South
We stayed on our way down and on the way back. Great location, very comfortable, great service. My only request would be to add different juices to the breakfast selection such as cranberry. Flavored creamers would be nice as well. Different food selections would make it much better.
February 25, 2013
Rated 5.0 out of 5.0 by DiCro Nice Clean Hotel
very nice hotel..bed was comfortable....pillows wherer a little too hard for my liking....overall will stay again just bring my own pillows.
January 27, 2013
Rated 5.0 out of 5.0 by Jenifer1122 2nd stay and still great
This is a great hotel for families and/or quick overnight stays. My daughter and I have stayed twice now overnight for gymnastics meets. The rooms are clean, the staff is wonderful, they even opened the free breakfast early so our little gymnasts could eat before we checked out at 7:30! We will stay here again and again!
January 16, 2013
Rated 4.0 out of 5.0 by KevyKev81 Pleasant Staff, comfortable accomodations
My wife and I recently stayed at the Holiday Inn Express in Cortland, NY. We arrived late and left early the next morning, but our stay was comfortable and enjoyable. The breakfast cinnamon rolls were the best I've ever had.
November 27, 2012
Rated 5.0 out of 5.0 by Dimos good long-term stay
I needed to stay for an extended consulting visit and the staff and facilities at the Cortland Holiday Inn were both friendly and helpful in making my stay an excellent experience
November 21, 2012
Rated 5.0 out of 5.0 by lilly57 Great Stay
We stayed right before hurricane Sandy came thru and had to cut our visit short. The staff was great and very accomodating. Very clean hotel.Breakfast was wonderful.
November 2, 2012
Rated 2.0 out of 5.0 by davec uncomfortable beds and dog in room next door
stayed at this hotel for two night...the beds are extremely uncomfortable and, to make it even worse, the room next door had a dog that was barking for an hour
October 26, 2012
Rated 5.0 out of 5.0 by MichV Jewel in Cortland, NY
I made last minute reservations at the Holiday Inn Express for a visit to my daughter at SUNY Cortland. I could not have asked for anything better. The room, staff and free breakfast were all wonderful. This will be my new go-to stay in Cortland, NY
October 25, 2012
Rated 5.0 out of 5.0 by RoadWarrior Unbelievably Beautiful Hotel
Holiday Inn, you have done a remarkable job with this hotel... I think it is brand new. The interior and rooms are just beautifully decorated, like a high-end boutique hotel. The wall coverings, the flooring, the furniture, the lamps and accessories, the artwork, the bathroom and fixtures... all are just beautifully designed and the installation quality is top notch too. My room had a fridge and microwave, which every room should have nowadays. The bed was just unbelievably comfortable. Whoever designed this hotel, should be commended it is truly an outstanding property and now one of my favorites - I honestly did not want to leave. Oh, and the breakfast was delicious too. The quality of the food was very high - anyone who travels knows food quality is not consistent among hotels, but it is a great indicator of the quality of the property and management. Holiday Inn, I hope you make all of your hotels this good...
October 4, 2012