Rated 4.5 out of 5 by 136
Rated 4.0 out of 5.0 by Patdog One of the better inns
I prefer to use this brand when possible so I expected much and was not disappointed. A great Inn in an average town. Good exit for future stays.
August 20, 2014
Rated 5.0 out of 5.0 by MichaelG65 good overall experience
easy on and off the freeway comfortable bed and the other amenities were a welcome. only drawback was a lack of hot food for breakfast.
August 20, 2014
Rated 5.0 out of 5.0 by Flyer444 Albany Visit, Good Place to Stay
Holiday Inn Express hotels have impressed me in my travels recently. Staff are friendly, rooms are nice and special requests have always been honored. I require quiet and a restful, uninterrupted sleep. If my requests were not known at check-in, the staff went out of their way to make sure I had what I needed. This is important and has not always been the case with other hotels.
August 18, 2014
Rated 1.0 out of 5.0 by Alice281 Very Inconsiderate Staff
I booked a reservation for business at this hotel. Flying in the day of arrival on a red eye from Philly. I called the hotel three different times to ensure a room would be ready for me upon my arrival time (7am). I was assured there would be a room.
Not only was there not a room available I was told "We had a few rooms, but, it's summer. And we're off of I 5. We had a few walk ins. What did you expect we would do? Hold a room? Really?"
I was so infuriated. No 'we're really sorry' or how can we make it up to you. Just "No, your room isn't ready. The standard check time is 2pm..."
Rude. Discourteous, inconsiderate!
Do not expect anyone to HELP you at this hotel. They WILL NOT!
August 12, 2014
Rated 5.0 out of 5.0 by Bren B Home away from home
Friendly and accommodating staff, clean comfy rooms, good food and best of all, a great nights rest .
August 8, 2014
Rated 5.0 out of 5.0 by frankie1234567 great serice
I enjoyed staying at this location due to proximity and that front desk were very helpful and professional.
Accordingly the quality fo bed and services was acceptable to good.
August 8, 2014
Rated 5.0 out of 5.0 by jamboree fan great place to stay
Clean rooms.. nice breakfast...quiet area.. right off I-5.. recommended for the weary traveller
August 8, 2014
Rated 5.0 out of 5.0 by covinaforrest The best mattresses to sleep on.
I highly recommend the Holiday Inn Express, I am a retired tour director, and most of my stays at the Holiday Inn has been excellent.
August 8, 2014
Rated 5.0 out of 5.0 by Musicconcertgoer Comfortable bed and gluten-free breakfast items
It was a very enjoyable stay and what made it even better was that at the complimentary breakfast individually wrapped gluten-free bagels were offered. My daughter has Celiac disease and normally does not eat breakfast at hotels, so this was a wonderful and pleasant surprise for us. It was also greatly appreciated.
August 6, 2014
Rated 5.0 out of 5.0 by alineed4 Comfortable and quiet
This was a great hotel! So clean and comfortable. The room was nicely appointed, the sample toiletries were a very nice brand, the bed was fresh with white sheets on top of and below the blanket, and the breakfast had just about everything you could hope for. If I am in Albany again, I will absolutely stay here.
August 6, 2014
Rated 5.0 out of 5.0 by Rick35511 Nice Place
Looked like the nicest place in town, and it seamed to be. The only thing was the way that I was asked to get out of a picture. I was waiting outside for my ride to pick me up and I was asked to go inside so that I wouldn't be in the picture that they were taking of the hotel. It may have been the way that it sounded to me, but I thought that the wording to me could have been more professional. Other wise very nice place to stay and will stay again if ever back in Albany.
August 3, 2014
Rated 5.0 out of 5.0 by DocMD Good solid Holiday Inn
I travel all the time for my job. My company uses IHG and therefore I use on my personal travel with kids. It is nice to know a standard, to expect....and receive such consistently. Thank again !
August 2, 2014
Rated 4.0 out of 5.0 by Eddik Just the bench mark of a holiday Inn express
I've been in Holiday Inn in all kinds of places. This is just a typical holiday inn express. Close to I-5 and very convenient. I was warmly welcomed and introduced everything. Room is clean and good enough, but nothing fancy. The only thing is the bed is too soft to me. But it is a common thing for all hotels. Enjoyed the stay. Would like to recommend.
July 31, 2014
Rated 4.0 out of 5.0 by Chip_69 Nice ammenities, beds could be a bit better
We really like this location of HIE. The pool with spa and sauna are nice. The breakfast selection offers some gluten free options that are welcome and the staff is really focused on service.
One area for improvement would be the beds. Woke up ~3 AM with soreness in my back.
Otherwise this is a fine place to stay, although it is not clear to me why this location tends to be a bit pricier than other HIE I've stayed at in OR, WA and CA.
July 31, 2014
Rated 4.0 out of 5.0 by chasea Friendly staff, but avoid morning workouts
Overall the stay was as expected for a HIE though the staff were very friendly and helpful. A word to the wise, if you use the workout room first thing in the morning the pool chemicals are pretty caustic, I'd take your workout outside.
July 21, 2014
Rated 3.0 out of 5.0 by Tahoe Lobster Noisy neighbors but great facility
Room was noisy, received no rest. Everything else was great.
July 17, 2014
Rated 5.0 out of 5.0 by ccep Great for families
We have 4 kids and the room held all 6 of us comfortably. The pool was clean and fun for the kids. The breakfast was one of the best continental breakfasts at a hotel we have ever seen! The kids loved the pancake maker!
My only reservation was that the suite only had 1 room. Most of the time a suite will have a separate bedroom but this had 2 queens and a sofa bed in 1 room.
We would definitely stay here again if we are in the area.
July 15, 2014
Rated 5.0 out of 5.0 by Job Seeker-Sunset Best hotel to stay on our way to Sacramento
My family has stayed at this hotel for the last six and half years and it is the best stay as a half way to our home in Sacramento. We always get the Queen Suite either room 220 or 320. The only mention this time is that the pull-out couch was in need of repair and I meant to let the front desk know this detail. My son had a great sleep anyway as he just slept on the couch rather than pulling it out. Bravo for always providing us a great stay and we will back later this month on our way back to Vancouver.
July 7, 2014
Rated 5.0 out of 5.0 by Rhonda P Friendly staff and good location to fair grounds
I recently stayed at the Holiday Inn Express for a dog show in Albany Oregon. The staff was always very friendly and they went out of their way to welcome the four legged guest right down to doggy bones at the front counter.
I needed some extra help getting to my room with managing my pup and one of the staff from the front desk eagerly offered to help me...which probably saved me about an hour in trips back and forth to car and a lot of grief! :)
I did discover that my room was above the main laundry room which could get noisy during the day. Luckily I wasn't in the room often during the day (except for when I was trying to catch up on emails from work).
I was not able to figure out the internet connections and decided to just use my own private (and probably more secure) personal internet access.
The breakfast food is mediocre - however, I was happy to have it.
I would stay here again should I ever need to be in Albany overnight.
June 16, 2014
Rated 4.0 out of 5.0 by pw72 Location, Nice Property, easy on/off I-5
I always stay here on my Oregon trips. The property is well maintained, has a nice pool/spa area, and an easy off, and somewhat easy on to I-5 SB. Rooms are good sized.
June 14, 2014
Rated 5.0 out of 5.0 by Disc Jockey Fine place to overnight near freeway
Clean rooms and friendly staff make for a dependable place to stay overnight. The two-room suite offers a bedroom well insulated from outside noises for a quiet night's sleep. The neighborhood is kinda blah next to the freeway and a small municipal airport. There is a nice park for dog walking (Timber Linn city park) about a block and a half to the south.
June 13, 2014
Rated 5.0 out of 5.0 My business trip to Corvallis Or.
This hotel has a great location. Just off I 5. Great staff and service. I would recommend this hotel for you.
June 10, 2014
Rated 5.0 out of 5.0 by aaruo Overall expeience
We stayed at two other hotels during our recent vacation -- both of comparable price. This Holiday Inn Express was the best of the 3 hotels. The bed was the most comfortable and the breakfast had a wide variety and was very well stocked and clean. The only small issue we had was connecting to the Wi-Fi. We were having trouble connecting, and when we contacted the front desk clerk, she said she could come to our room or we could bring the laptop downstairs. We took the laptop downstairs and she was able to get us connected. She was very helpful and friendly. I would highly recommend this hotel.
June 3, 2014
Rated 5.0 out of 5.0 by Val81 Our Favorite
We've stopped in various Holiday Inn Express, several Motel 6 and one Holiday Inn up and down I-5 between Seattle and San Francisco over the past 10 years, six to eight times a year (and 11 times in 2013.). Albany is far and away our favorite.
May 30, 2014
Rated 5.0 out of 5.0 by travelin gma Clean and comfy
Very comfortable stay. Comfortable chairs to sit in and very nice staff. Would stay again.
Need to provide water to priority club members.
May 29, 2014
Rated 5.0 out of 5.0 by Tina S Great hotel!
Great, clean hotel. The staff was super friendly and I had no problems with my room or the amenities. I could have stayed at a hotel similar for less, but I absolutely love the quality of customer service at HI Albany and will be staying there again if I need to!
May 27, 2014
Rated 4.0 out of 5.0 by JDHow Over priced hotel
Very clean and modern hotel. Over priced for a Holida Inn
May 24, 2014
Rated 3.0 out of 5.0 by Life Is Good Loud but convenient
Next door to fairgrounds. Very loud in room if there is an event going on.
May 23, 2014
Rated 5.0 out of 5.0 by Sergeant Doctor the finest American service in Oregon
The food is nothing to scream for, the accomodations are failry 3 star. The staff however, make this hotel the hidden gem it is. Wheres the best place to eat; whats going on in town; how your room can be better;... the hotel staff anticiapte and provide superior customer service for business and family travelers
May 22, 2014
Rated 4.0 out of 5.0 by Bill 71 Bad TV choices
Overall this hotel gives good service and the staff are very courteous and helpful. I have stayed here 4 times this year and will return despite the fact that the television is a total mess. There is no guide as programing. HBO movies are running and one must just tune in and hope he/she gets in on the beginning of the movie. The network programs follow a schedule but if you are not familiar with the routine on PST you cannot find what you want to watch. Several popular channels (FX is one) are not offered.
I spend over a week each visit and need to be in the room much of the time. It would be nice to be able to predict the start times of the programs. As it is, I have to scroll through the channels every hour to see what is running. This is bush league service in an otherwise top notch place. Please fix it.
May 18, 2014