Rated 4.2 out of 5 by 113
Rated 2.0 out of 5.0 by LexusLS Way too Expensive
Room was way too expensive for what you got. Parking was terrible. A/C unit broke
July 7, 2014
Rated 5.0 out of 5.0 by Robert43dap Great location for business or vacation
This property is taken care of by very considerate employees.
July 5, 2014
Rated 5.0 out of 5.0 by TexanD10 Comfortable Bed and very friendly front desk staff (Tyler/Jonathan)
Overall, we had a great experience. Tyler and Jonathan were extremely helpful and friendly. Rooms and the hotel were very clean.
Then we had breakfast, and met Maria. She was so rude and not one bit friendly. When we asked for more coffee, she said she'd bring out some more coffee and never brought it out. Ignored my mother on one occasion when she asked her for something. To accommodate my husband and two kids, I rearranged the tables and chairs, well she came and rearranged it to her liking while my husband and kids were sitting in the table. That last day we were there she was soooo beyond rude. While everyone was sitting and eating their breakfast AND watching tv, she abruptly turned off the tv. That same day she was also racing to lock up all the food items (as if she owned the food, and bought it with her own money.) Luckily , we didn't have to see her everyday because she alternated with another male server ( which was very nice) but we did feel very uncomfortable when we would walk in there and see her. Eating around her was so uncomfortable. They should assign her in another area, perhaps she doesn't like what she does. WE did pay to eat there.
Perhaps we'd stay here again, if we didn't have to deal with Maria again. Everything else, I can't complain. The hotel is a perfect size. Not too big and not too small. The hotel location is perfect. Not too far from beach and disneyland.
They have a guest computer where I was able to purchase tickets to Universal Studios and print them free of charge.
The hotel is RIGHT next to an apartment complex facing directly to the hotel windows. When I walked out of the shower, I didn't realize there was a man staring right into my hotel window. I'm not saying the hotel is to blame, I blame myself for not making sure the curtains
were completely closed. But trust me! The rest of our stay I made sure those curtains were closed!
Also, what is that terrible smell when you walk in to the elevator area from the parking garage? We had to hold our breathe every time.
July 3, 2014