Rated 4.1 out of 5 by 51
Rated 5.0 out of 5.0 by Jantz Great place to stay!!
I always enjoy staying at this hotel. The staff is very friendly and treat platinum members very well.
February 27, 2014
Rated 5.0 out of 5.0 by repeatguest2014 Great family experience
The front desk staff was great and treated our kids like family. The General Manager actually refilled our coffee at breakfast and took the time to ask our kids what they liked best about our stay. Of course they said the pool. We definitely will stay again when we go to Council Bluffs.
February 2, 2014
Rated 5.0 out of 5.0 by repeatguest2014 Great customer service
Staff was very accommodating. Friendly and personable. Very clean and a great breakfast. Will definitely stay here again. Nice pool that had been recently renovated. Very clean.
January 5, 2014
Rated 5.0 out of 5.0 by MrT51 Safe Charge
Make sure you check your bill when you check out. There was a "safe" charge on mine and I did not request or use the safe in my room. They did remove the charge only after I questioned it.
January 2, 2014
Rated 5.0 out of 5.0 by Larry9cx Nice hotel and staff
The staff were very helpful providing directions to local stores. The breakfast staff was especially nice and professional.
December 31, 2013
Rated 3.0 out of 5.0 by bearboy57 Check-in dude
Not very knowledgeable; failed to give us our goodies at check-in or after.
December 22, 2013
Rated 5.0 out of 5.0 by DakotaSteph We loved our rooms on both stays.
We stayed at the holiday inn express on both ends of our trip so we spent 2 nights there the staff was great. The first night Randa checked us in, the second night Jason checked us in. Jason had made our reservations & he was great. I'm so glad I got to meet him. We have stayed at this hotel 3 nights total in less then 6 months & every day was a wonderful experience. Randa & Jason are assets to your company. Thanks for everything. We will be back.
December 4, 2013
Rated 5.0 out of 5.0 by Winslow123 Excellent stay!!
The staff was very friendly. My family and I had a great stay.
November 5, 2013