Rated 4.0 out of 5 by 45
Rated 5.0 out of 5.0 by DakotaSteph We loved our rooms on both stays.
We stayed at the holiday inn express on both ends of our trip so we spent 2 nights there the staff was great. The first night Randa checked us in, the second night Jason checked us in. Jason had made our reservations & he was great. I'm so glad I got to meet him. We have stayed at this hotel 3 nights total in less then 6 months & every day was a wonderful experience. Randa & Jason are assets to your company. Thanks for everything. We will be back.
December 4, 2013
Rated 5.0 out of 5.0 by Winslow123 Excellent stay!!
The staff was very friendly. My family and I had a great stay.
November 5, 2013
Rated 1.0 out of 5.0 by Michaelneverstayinghere Never again
Never take the simple things for granted like heat and A/c here at this location. After countless hours of running in jumping in the room above us we fell asleep only to be awaken by a heating unit that never turned off. It was at least 90 degrees in the room. I tried to turn on the A/c but it would never egage because it was "too cold" outside according to the condensending maintenance worker. I ended up opening the window from the outside temp of 34deg. and ended up sick all the next 2 days. I did speak to the front desk about my experience and they said yes they have problems with those units. She failed to even say "sorry about your stay with us"
The pool was not accessible unless the maintenance were available to get you in due to an issue with their card reader system which also locked us out of our room at one point as well.
We had the same 4 towels in our room for the 2 nights with 5 people in the room.
October 30, 2013
Rated 5.0 out of 5.0 by Thomas6 always a pleasure
This Holiday Inn Express has always been a pleasure to visit. Quick and easy check in, clean comfortable rooms, rapid check out, and pleasant staff. The location is just minutes from downtown Omaha and convenient to both I80 and I29.
October 22, 2013
Rated 4.0 out of 5.0 by Stevisi Nice hotel for a relaxing stay
We prefer to stay at Holiday Inn Express hotels, and this one is a good example of why we prefer them above other options. It is located very close to the interstate highway, the bed was very comfortable and the entire room was very clean. The staff were very helpful and friendly. The only downside to this stay was that I had difficulty logging on to the guest wireless internet service and ended up using my own portable hotspot which I happened to have with me. Despite this inconvenience, we highly recommend this hotel.
October 17, 2013
Rated 5.0 out of 5.0 by Spousie extremely efficient and courteous service
We were graciously welcomed by Sarah at the desk. She was helpful in suggesting places to eat and showed her concern for our comfort.
October 12, 2013
Rated 5.0 out of 5.0 by falcon49 An extremely NICE hotel.
This is the second time that we stayed in your establishment. I must say that both of our stays have been absolutely delightful.
What a nice, comfortable, and VERY beautiful hotel. My wife and I will stay with you folks again, when we come to Council Bluffs. Thank you for a very memorable weekend.
October 3, 2013
Rated 5.0 out of 5.0 by Pjme Great place to stay!
Excellent hotel with great service. From a simple courtesy call a few hours after you arrive to lots of helpful information at the front desk. Need a microwave, no problem!
Great breakfast with a staff member continuously present to make sure everything stays clean and the dishes full. Fun, relaxed atmosphere. Great value. Hotel of choice for the area!
September 30, 2013