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Rated 4.4 out of 5 by 137 reviewers.
Rated 5.0 out of 5.0 by Great place to stay in Council Bluffs This hotel was conveniently located near dining, movies and other fun activities. The staff was courteous and helpful with directions. The room was quiet, clean and comfortable, and the pool also clean and warm. We will stay there whenever we visit Council Bluffs. November 14, 2014
Rated 5.0 out of 5.0 by Staff was wonderful! We were there just for the weekend, there is 5 in our family and it is hard to not trip over each other each time we travel, this time was more enjoyable. We had a wonderful time and enjoyed our suite, the breakfst personel were wonderful about repleneshing the food even though the hotel was very busy at the time. Would definitely stay again! November 13, 2014
Rated 5.0 out of 5.0 by Pleased It is always nice to stay here. We choose to stay here when in Council Bluffs . Always clean and feel welcomed. Thank you, keep up the good work. November 12, 2014
Rated 4.0 out of 5.0 by Nice Hotel Clean rooms; nice area; Great staff. Movie Theater behind hotel within walking distance. November 4, 2014
Rated 5.0 out of 5.0 by nice stay Just a quick over night stay. This is my first time staying in the Council Bluffs area, but I would choose this hotel again. The rooms were clean, staff was pleasant, and had a nice hot breakfast option. November 3, 2014
Rated 5.0 out of 5.0 by Great Hotel Clean. Good breakfast. Courteous staff. Asked if there was a Domino's and they didn't just say yes, they got the number for me. October 31, 2014
Rated 2.0 out of 5.0 by Problems all around. Won't stay here again. When I arrived to check in the clerk tells me that they had me down for checking in on the 24th and a no-show and didn't have my reserved room available. I had the confirmation on my phone and showed it to them that was incorrect. I was told that I would have to talk to the manager Matt at 7 am the next day because they "couldn't do anything" They did check us into a room, a king suite, which was not great for 4 people having to sleep on a pull out instead of bed. The sheets for the pullout looked like they had poop smears on them and we had to request another set. The next morning the bill was under our door and showed we had been charged for two nights anyway. I went down to speak to the manager, who was late for work that morning, and he tells me I have to speak to Donna. I email the confirmation to both Donna and Matt and neither responds to me in any way. I had to call the Event Services for the tournament booking and she stated they had several complaints about them doing this this past weekend. The pool had so much chlorine in it I couldn't even sit int he pool area because my eyes were burning. The breakfast was good but I will not stay there ever again. October 29, 2014
Rated 4.0 out of 5.0 by Nice and Comfortable It was nice and a decent gym, but certainly nothing spectacular. October 27, 2014
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