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Rated 4.4 out of 5 by 143 reviewers.
Rated 5.0 out of 5.0 by Pleased It is always nice to stay here. We choose to stay here when in Council Bluffs . Always clean and feel welcomed. Thank you, keep up the good work. November 12, 2014
Rated 4.0 out of 5.0 by Nice Hotel Clean rooms; nice area; Great staff. Movie Theater behind hotel within walking distance. November 4, 2014
Rated 5.0 out of 5.0 by nice stay Just a quick over night stay. This is my first time staying in the Council Bluffs area, but I would choose this hotel again. The rooms were clean, staff was pleasant, and had a nice hot breakfast option. November 3, 2014
Rated 5.0 out of 5.0 by Great Hotel Clean. Good breakfast. Courteous staff. Asked if there was a Domino's and they didn't just say yes, they got the number for me. October 31, 2014
Rated 2.0 out of 5.0 by Problems all around. Won't stay here again. When I arrived to check in the clerk tells me that they had me down for checking in on the 24th and a no-show and didn't have my reserved room available. I had the confirmation on my phone and showed it to them that was incorrect. I was told that I would have to talk to the manager Matt at 7 am the next day because they "couldn't do anything" They did check us into a room, a king suite, which was not great for 4 people having to sleep on a pull out instead of bed. The sheets for the pullout looked like they had poop smears on them and we had to request another set. The next morning the bill was under our door and showed we had been charged for two nights anyway. I went down to speak to the manager, who was late for work that morning, and he tells me I have to speak to Donna. I email the confirmation to both Donna and Matt and neither responds to me in any way. I had to call the Event Services for the tournament booking and she stated they had several complaints about them doing this this past weekend. The pool had so much chlorine in it I couldn't even sit int he pool area because my eyes were burning. The breakfast was good but I will not stay there ever again. October 29, 2014
Rated 4.0 out of 5.0 by Nice and Comfortable It was nice and a decent gym, but certainly nothing spectacular. October 27, 2014
Rated 5.0 out of 5.0 Great service and great location Great weekend stay for business and anniversary. Will be returning for business,,,maybe for pleasure as well. Thank you October 22, 2014
Rated 3.0 out of 5.0 by Good, Available, Affordable I needed a last minute option for accommodations. Was a pleasant stay. I was little frustrated at night trying to set up wakeup call. No one answered front desk for over 15 minutes. Overall stay good. October 21, 2014
Rated 5.0 out of 5.0 by Traveling for Soccer Very nice, clean and quiet hotel. The rooms were spacious and the breakfast offered a variety. The common areas were open and clean. The pool couldn't been a bit bigger to accommodate the smaller swimmers vs. the bigger swimmers but overall great experience. October 15, 2014
Rated 4.0 out of 5.0 by Quiet and clean hotel with friendly staff. Chose hotel due to proximity to Omaha and good price. Free breakfast, friendly staff, quiet, and a clean hotel were all a bonus. Also conveniently located near restaurants, next to a movie theater and also a huge casino. Would definitely stay here again. October 15, 2014
Rated 4.0 out of 5.0 by nice hotel Nice express inn, great breakfast. Can be noisy with train traffic at times. October 10, 2014
Rated 5.0 out of 5.0 by Great Service Awesome Breakfast Choices Attendants were accommodating and respectful. Facilities were clean and modern. Bed and Pillows were awesome GREAT nights Rest. October 9, 2014
Rated 4.0 out of 5.0 by Wonderful Stay in Council Bluffs Great little hotel with a very attentive staff. Matt at the front desk was very welcoming and a nice smiling face to see after 10 hours on the road. Be sure to go to Tish's for dinner - only about a mile away with wonderful food. October 7, 2014
Rated 4.0 out of 5.0 by Nice stay I have stayed here several times. Always clean and friendly. Lots of restaurants and stores within easy drive. October 6, 2014
Rated 4.0 out of 5.0 by Comfortable bed Excellent service. Very nice room Excellent bed Excellent breakfast Friendly and attentive staff Only negative aspect of my stay was the guest washer/dryer. Washer had a poor spin cycle and 1 washer/dryer not sufficient numbers for guests. October 6, 2014
Rated 5.0 out of 5.0 by Long day, great night. As I have come to expect with Holiday Inn Express stays, it was a great stay starting with my greeting from staff upon arrival. Rooms are quite, comfortable at a very fair rate. Always stay here when in the Bluffs area for either business or pleasure. October 6, 2014
Rated 5.0 out of 5.0 by Great Place The staff is excellent. They are very courtious. I had an issue with my TV and they had a repairman there in minutes. When they were not able to fix it they quickly moved me to another room. October 6, 2014
Rated 5.0 out of 5.0 by comfortable hotel Nice hotel and convenient location. Service was great and a friendly staff. Would definitely stay here again. October 1, 2014
Rated 5.0 out of 5.0 by great stay I was very pleased with the experience i had while staying at the Council Bluff Holiday Inn Express. their overall service was excellent and I slept very comfortably. I recommend this hotel to everyone and will definitely go back there again when I'm in or near Council Bluff. September 30, 2014
Rated 5.0 out of 5.0 by Nice Hotel near many entertainment options The hotel is very nice. It is located near a lot of entertainment, shopping, and eating opportunities. I was pleased. It was easy to get off and back on the interstate. September 27, 2014
Rated 4.0 out of 5.0 by Clean, Up-do-date, great staff Good location, clean and up-to-date room. The staff went over and above to assist in a couple of specific needs we had. Have stayed at this exact hotel in the past and will stay there in the future. September 27, 2014
Rated 4.0 out of 5.0 by Nice Hotel great location and quality accommodations. Bed and room were comfortable. TV and Internet both worked well. September 18, 2014
Rated 5.0 out of 5.0 GReat Hotel We stay here frequently and are always very satisfied with the level of service, cleanliness and enjoyable breakfast room. September 18, 2014
Rated 5.0 out of 5.0 by Had a great stay! Stayed at HIE to attend a concert. Front desk got us a cab, and really took care of us!! It was GREAT! September 11, 2014
Rated 5.0 out of 5.0 by Doesn't get any better One of the best locations we have stayed at on our cross country trip. From the knowledgeable and cheerful front desk staff to the housekeepers keeping the rooms perfect. WELL DONE!! September 8, 2014
Rated 5.0 out of 5.0 by Check In and Breakfast Area The lady that checked us in was one of the best ever! She was so friendly and helpful. Don't think I have ever had anyone so friendly at the front desk at any hotel. The breakfast area needed some attention. The tables were not clean, people had to ask for food to be brought out. It wasn't that busy when we were there, maybe it had been before we entered? I hope that is the case. September 7, 2014
Rated 5.0 out of 5.0 by Great breakfast and room for family We loved the breakfast, the pool, the bottled water to take with us, chilled at the door. Everything was easy from our check in to check out, and we got great help from the staff for directions to local attractions. Wouldn't stay anywhere else! September 6, 2014
Rated 5.0 out of 5.0 by Great Holiday Inn Express The pool and hot tub were excellent temperatures and the staff was very attentive. The hotel is very close to downtown, the zoo, and other attractions. The omelets at breakfast were a little gritty but the rest of the breakfast was Express-standard. September 2, 2014
Rated 4.0 out of 5.0 by Nie place The room was clean and spacious. The bed was reasonably comfortable. There is a decent amount of road noise around here. If you can keep some background noise on it's fine, but if that sort of thing bothers you. Also if someone slams their door it reverberates through the walls very loudly. Overall we were happy with the stay even though the hot tub was broken at the time (would have been great after a long day of driving) I would consider staying here again if we were passing through. August 30, 2014
Rated 5.0 out of 5.0 by Council Bluffs IA -return trip Very nice hotel. Friendly staff. Thank goodness for GPS, this hotel is in the industrial area of town. A few restaurant chains nearby. August 30, 2014
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