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Rated 4.8 out of 5 by 30 reviewers.
Rated 5.0 out of 5.0 by Fantastic staff The staff at this property are friendly and helpful and go out of their way to make us feel welcome. We travel to this location regularly during the winter months and they ensure that we are welcomed and part of the family at the hotel. We have never experienced this type of hospitality at any other hotel - even at 5 start hotels we've stayed at over the years. Bravo to the staff at this location, particularly Sheena, Jessica, Madison and Barry. May 8, 2013
Rated 5.0 out of 5.0 by Comfortable and handicap accessible Due to the fact I have to use a walker at all times, the handicap accessible rooms offer lots of space, handicap bathroom and shower and general comfort and cleanliness. I always enjoy my stays here. May 6, 2013
Rated 5.0 out of 5.0 by Only place in the Valley for me!! I was in town for business and was wowed by all the staff but especially the Front Desk people as they really know their stuff inside the hotel and out. I wanted to have some local seafood and they gave me a great recommendation, I was not disappointed. The super clean rooms and hearty breakfast with a friendly gal greeting everyone in the morning you was a nice touch too. Will be back for sure. May 2, 2013
Rated 5.0 out of 5.0 by Best in Town I would HIGLY recommend this hotel, all the staff and services are jsut great and perfect. I just stayed for my second time and the rooms were always clean, organized, lots of tv channels with digital quality, staff very friendly and nice and breakfast very complete. May 2, 2013
Rated 5.0 out of 5.0 by BEST Staff Very Good hotel. Outstanding staff. This is one of MY top 5 hotels that is stay at in the world. As good as the Holiday Inn espress in Frankfurt Germany and the Holiday Inn Express on Cote de Liesse Blvd in Montreal (near Airport) April 17, 2013
Rated 5.0 out of 5.0 by Great service, consistent and comfortable I travel frequently to Courtenay for work and always stay at the HIE. I love the staff and the rooms are clean, comfortable and the same everywhere. I love the Priority program and choose HIE as my hotel of choice where ever I go. April 9, 2013
Rated 5.0 out of 5.0 by Great break! Had a wonderful time away from the chaos of the kids! April 6, 2013
Rated 5.0 out of 5.0 by Excellent hotel This was the best hotel we stayed in on our recent trip from California to BC. Best beds, best breakfast, soooooo quiet. REcommend without reservation March 31, 2013
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