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Rated 4.8 out of 5 by 140 reviewers.
Rated 5.0 out of 5.0 by Great Staff We checked in on the last day of a music festival that had taken over most facilities in Courtenay. The young woman working the desk was super friendly and efficient, making us feel so welcome! July 22, 2014
Rated 5.0 out of 5.0 by Leisurely relaxing stay After a tough day at the seminars it was very relaxing to return to friendly staff, great pool and fitness room and a very comfortable bed. Made it easy to get on our way after the excellent hot continental breakfast. July 22, 2014
Rated 5.0 out of 5.0 by Vancouver Island Nationals The staff at this hotel went above & beyond the call of duty. They opened up breakfast a little early to service our customers which was a huge perk. I would advise this hotel to anyone going to this area. July 22, 2014
Rated 5.0 out of 5.0 by This Hotel made our stay very enjoyable, absolutely great staff and servic I would like to commend all the staff for their outstanding service. Especially Amy at the front desk. She deserves a standing ovation, she was over the top helpful and always asking us if there was anything she could do for us. She was always polite and happy and smiling. Great girl! All the staff were exceptional. The room was very nice, clean and roomy. We had one unfortunate glitch with the air conditioner on our last evening, but it was addressed to the best of their ability. We had wonderful breakfasts, hot coffee and smiling staff. It was a joy to stay here and I will stay again in the future. Thank you to all, you did a marvelous job and you all deserve a raise and a day off with pay....if it were up to me. Eileen H July 19, 2014
Rated 4.0 out of 5.0 by noise we were pleased with the lay out of the king suite as there was 3 adults. the noise from the traffic on the street was soooo loud we didn't sleep well that first nite. asked to be moved to a quite side but there were no king suites on the quite side. we did move to a room with 2 queen beds on the quite side. much better sleep for the next 2 nites. staff very friendly and helpful July 13, 2014
Rated 5.0 out of 5.0 Perfect location ..everything top of the line.... All the staff were friendly, helpful and could not have been more delightful..the room was spacious and bright, clean and made one feel very comfortable. The riverwalk was a super bonus.....What a great location! July 5, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express Suites..."Home away from Home" The rooms are decorated in a very tasteful manner and very comfortable to use. The hot breakfast included in your stay was an absolute God send as we did not have to go out looking for a quick bite to eat first thing in the morning. The grounds and the walking trail right behind the hotel was a beautiful way to start and end the day. I can say full heartedly that our stay here made us feel as comfy as if we were in our own home. Thank-you to the staff and the Holiday Inn Express Suites Courtenay Comox Valley Sw!!! June 30, 2014
Rated 5.0 out of 5.0 by Good Stay Overall excellent. Good beds, rooms and pool. But as usual for me the breakfast is always a tease. I am sensitive to gluten and have been for 14 years, well before it became popular to be sensitive to it. And about the only thing I can eat at the breakfast is some eggs, tea, and a piece of fruit. I know this going so I'm not upset but it would be nice to have meat that is meat and not mostly breadcrumbs and pepper flavoured pork. Kids and wife loved breaky though. I still will visit again as the hotel is first rate, especially for the area. June 25, 2014
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