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Rated 4.8 out of 5 by 369 reviewers.
Rated 5.0 out of 5.0 by Great service and comfortable stay Once again, stayed at the Courtenay Holiday Inn Express. Again, was totally impressed by the friendliness of the staff, their quick response to requests and a fantastic breakfast buffet. A very comfortable stay, was able to relax and enjoy. July 31, 2015
Rated 5.0 out of 5.0 by helpful staff we found all the staff to be very helpful in every way, July 30, 2015
Rated 5.0 out of 5.0 by Newer hotel with great customer service This hotel is still fairly new and well kept. Rooms have all the basic amenities that you could want. Customer service reps are professional and polite. has nice breakfast area. July 29, 2015
Rated 4.0 out of 5.0 by Convenient and comfortable While we wish that we were trusted with drinking glasses other than the flimsys, we do understand that some guests might abuse same, and that sanitation is a factor. However, keeping the flimsys out of our landfills is an issue as well. The staff at this hotel are superior. Complimentary breakfast is as good as Amazing Grace can make it. July 25, 2015
Rated 4.0 out of 5.0 by AS friendly affordable hotel in the Comox Valley We always enjoy staying at the Holiday Inn and Suites Courtenay SW. The location is central with easy driving to Courtenay and Comox. The price is affordable, the rooms are clean and comfortable, and the staff always friendly. July 21, 2015
Rated 5.0 out of 5.0 by the best in the it class Despite the music festival going on in the area, we never had any issue. the place was packed with no room left empty but staff had the same smile and service level was even better than regular days. I can not complement the hotel and its staff enough. We tried them four years ago and last week. both occasions were memorable. Considering the number family trips we take every year internationally and domestically, this was a no brainer deal. I absolutely recommend it for both business and leisure travels. July 19, 2015
Rated 5.0 out of 5.0 by Great room, better service Showed up after 10pm without reservation and haggard from the long road at night. The desk clerk made me feel at home and welcome . She had the most caring attitude and kind mannerism. That alone sold me on the rather high cost of the room for the night. The room was large, well air conditioned and so very clean. Excellent in every way. I highly recommend this location for everyone. July 19, 2015
Rated 5.0 out of 5.0 by Good family hotel It was fine and had added to the survey that out last room which was july 16 the rug seemed dirty and not as nice as the room on july 13th July 17, 2015
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