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Rated 4.8 out of 5 by 152 reviewers.
Rated 5.0 out of 5.0 by our stay Staff were friendly and attentive. Room was very clean with an excellent set up for a family with 4 children! August 15, 2014
Rated 5.0 out of 5.0 by Great stay. Will definitely return. We are a family of four with two children under 10. I would highly recommend this hotel for its: friendly staff, aquatic facilities, breakfast facilities too. August 11, 2014
Rated 5.0 out of 5.0 by Great staff I found the staff at the reception desk very helpful and friendly. When my card didn't work at the room they solved the problem immediately. I was there with my grandson so the waterslide was a real treat. The room was great, the amenities were great....nothing bad to say. Love, love, loved it... August 9, 2014
Rated 5.0 out of 5.0 by excellent customer service All the staff I met, from front desk to housekeeping and restaurant, were excellent, truly exceed customers satisfaction. Specially nominate the front desk staff Aaron. I think he is truly the star of the hotel. Will highly recommend this hotel to everyone. August 9, 2014
Rated 5.0 out of 5.0 by Great Experience Wonderful service and an amazing breakfast. Would definitely come again. Loved the walking path right behind the hotel. August 8, 2014
Rated 5.0 out of 5.0 by Really nice and very good value we enjoyed staying here with our 2 dogs and the room was great, staff were nice and helpful. excellent stay all together. I truly hope it stays the same. August 3, 2014
Rated 5.0 out of 5.0 by Favourite Courtenay Hotel Love the friendly and accommodating staff, breakfasts, quiet room (in the rear of building), everything up-to-date and everything in working order. Quiet air conditioning, large rooms (for our two golf carts & bags). We visit courtenay frequently and would not stay elsewhere. On this stay we found many long black hairs in the bathroom. Obviously from housekeeping staff. A quick glance in the bathroom after room has been readied would be beneficial. August 3, 2014
Rated 5.0 out of 5.0 by Friendly staff accommodated our team We stayed here for a lacrosse team's provincial tournament. The staff were strict with the kids but very accommodating to the team, allowing us to use the great room in the evening to socialize and have our team dinner. The rooms were comfortable and clean, and the beds were very comfortable. It is located right on a bike/walking path, with a great little coffee shack in the parking lot next door. August 2, 2014
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