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Rated 4.8 out of 5 by 168 reviewers.
Rated 5.0 out of 5.0 by Great hotel with Great staff Hotel staff was very helpful, warm and friendly. Clean rooms, great breakfast, perfect location in Courtenay. September 1, 2014
Rated 5.0 out of 5.0 by Amazing experience One of the best hotel stays I have experienced: A very clean property; friendly staff--helped me out when my car battery died from forgetting something being plugged in over night; the breakfast was well-stocked; the pool deck was well-maintained; and the bed was so comfortable that I dreaded the next two nights in two different hotels of two different chains. If people don't stay at this location, they don't know what they are missing. August 31, 2014
Rated 5.0 out of 5.0 by Excellent Place to Stay The staff were very friendly and helpful, and the rooms were very clean and comfortable. My only complaint would be that when booking online, there was not a discount for using my BCAA card, in fact the room cost more. Otherwise, the price was fair enough. I will definitely stay at this hotel again. August 27, 2014
Rated 5.0 out of 5.0 by Clean, quiet room, relaxing stay We were attending a friend's surprise birthday and needed to stay in a hotel. After some research, we decided to make a reservation at the Courtenay Holiday Inn and we are glad that we made this choice. The room was spotlessly clean, very quiet, well appointed. The staff were all very friendly and professional. The hot and cold breakfast supplied for free the next morning was excellent. A good choice of fresh fruit, juices, boiled eggs, yogurt, pastries, scrambled eggs, sausage, assortment of hot drinks. We would not hesitate to highly recommend a stay at this Holiday Inn. August 27, 2014
Rated 4.0 out of 5.0 by Worry free Great location and excellent service. New facility with modern rooms. Housekeeping has attention to detail. August 26, 2014
Rated 5.0 out of 5.0 by Lexxi's review Grace in the breakfast bar is absoultly motivating. She took our daughter under her wing and showed her around even letting see the work station. The quality of the food was great and if we needed anything extra or couldn't find it she was more than willing to help. She made us feel like we we at home. August 26, 2014
Rated 5.0 out of 5.0 by Great place to stay! Clean rooms, pool, friendly staff, and breakfast...doesn't get much better than that! August 25, 2014
Rated 5.0 out of 5.0 by Best customer service We had the best customer service at this lovely new hotel. So friendly and accommodating - will definitely go again! August 24, 2014
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