Rated 4.8 out of 5 by 547
Rated 4.0 out of 5.0 by Verified Reviewer best hotel pool in courtenay
The indoor pool and hot tub are the main/only reason to stay at this property versus anywhere else in town. I have 3 kids and they insist on staying at this hotel whenever we go to Courtenay. Otherwise it is the standard, med/low end hotel property that you would expect at this price point.
The staff are fantastic, everything is clean and the only drawback is that the breakfast is atrocious. Nothing organic on offer, it's Fruit Loops and other cereals plus eggs and sausages under a heat lamp with hard pastries, nasty pancakes (eeww) sugary juice ... you get the idea. If you eat at Denny's or truck stops then this is probably not too bad otherwise ...
April 25, 2016
Rated 5.0 out of 5.0 by HappyandHealthy Great Place to Stay in Courtenay
I have often stayed at a Holiday Inn Express during my travels for business and for leisure. It's always a great time! This company really knows what they are doing in every way to make their guests feel welcome and very comfortable for a reasonable price.
The customer service is exemplary and nothing is too much trouble. They go out of their way to make your experience memorable.
I highly recommend that you find out for yourself -- the next time you travel stay at a Holiday Inn Express.
April 21, 2016
Rated 4.0 out of 5.0 by Bob408 Good place to stay
I found the staff to be very friendly and helpful. The complimentary breakfast was excellent. The hotel is located fairly close to downtown Courtenay. Unfortunately I didn't get a chance to try out the pool or hot tub.
April 20, 2016
Rated 4.0 out of 5.0 by Maple Leaf t00 Breakfast Room Layout
You need to reorganize the way the breakfast is laid out. Getting plates and cutlery shouldn't be in teh centre of the food... It gets really crowded with only 3 people getting food....
April 19, 2016
Rated 5.0 out of 5.0 by Boe1 Great service
Clean comfortable rooms, nice breakfast and great staff.
Dogs welcomed and on a lovely walking trail.
April 18, 2016
Rated 5.0 out of 5.0 by bayagoz Comfortable bed and windows that open
We would recommend this hotel, not only for their comfortable beds, but also for the fact that the windows open. I do not do well with air conditioning, and being able to open a window for fresh air is a real plus for me. The breakfast had a good selection of various options from basic cereal to bacon and eggs. We would stay again when in the area.
April 17, 2016
Rated 5.0 out of 5.0 by WoodenShoe Comox Valley
Great value and nice place to stay in the Comox Valley. I have stayed at other places but will be switching to be a regular at the Holiday Inn
April 14, 2016
Rated 5.0 out of 5.0 by Whoah cheerful and accomodating staff
1. While I had no notebook or laptop with me, i was glad of the internet kiosk, however the speed was painfully slow.
2. LOVED waking up on my birthday morning to hot buffet breakfast, not just continental. I just wish it was open later than 9:30. I would prefer to be all packed and have breakfast right before checkout at 11.
3. The staff were great and extended checkout when my mom was ill. By the time we left, she was ok again. Her illness was not caused by the hotel in any way.
April 14, 2016