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Rated 4.8 out of 5 by 218 reviewers.
Rated 5.0 out of 5.0 by Great place to bring a team Our team of 10 teanage boys thoroughly enjoyed their stay at this hotel. The staff are very helpful and the rooms excellent. The complimentary breakfast buffet is second to none. I will definitely be coming back in the future. November 4, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. Comfortable bed, good breakfast, clean room and great service. October 29, 2014
Rated 5.0 out of 5.0 by always a good stay I think this is the best value for the dollar in Courtenay. I come here often and it is nice to stay. I can stay anywhere on my work expense and choose this location. October 26, 2014
Rated 5.0 out of 5.0 by Great Choice to stay! I was in town on business and brought my kids with me. The hotel staff were exceptional. They were patient with my 6 year old and his constant questions and treated my 17 year old like a young adult. I can not say enough about how pleased I was with the staff interactions. I frequently travel with the kids, and this was by far the best staff I have run across. The facilities were fabulous, loved the pool and hot tub, and the kids thoroughly enjoyed the waterslide, it was by far their favorite part of the trip. Breakfast has a great selection of both hot and cold food. Location wise it is convenient to everything in Courtenay. October 26, 2014
Rated 5.0 out of 5.0 by Excellent and Friendly Staff Everything was great about hotel especially the front desk staff that was knowledgable and very friendly. Didn't except so much from a HI Express compared to a normal HI Hotel. The room was nicer than any other HI Express we stayed in the past, however with a price to match. October 24, 2014
Rated 4.0 out of 5.0 by Comfortable bead and great breakfast! Breakfast was great, lots of selection. Staff very friendly and helpful. I will definitely stay again! October 23, 2014
Rated 4.0 out of 5.0 by Service Great location for visits to the Comox Valley. Staff were all very professional. October 23, 2014
Rated 5.0 out of 5.0 by Great staff and nice rooms. I really enjoyed my stay and the staff was excellent!! October 22, 2014
Rated 5.0 out of 5.0 by great place Without even asking the lady at the front desk said the staff were just in the process of putting an extra foam on my bed...I was shocked that someone was listening at my last visit there about the beds being hard. What a really nice surprise. Thank you that meant a lot to an old lady. Just wish the prices weren't so high, makes it difficult to travel more. Good food for breakfast, just need a little more healthier, I realize that is difficult price wise, but there must be better choices than cinnamon buns for kids that don't need more sugar to start their day. October 16, 2014
Rated 5.0 out of 5.0 by holiday day Inn express great rooms and great breakfast kids loved the water slide rooms were very dark and beds comfortable staff very curteous and responsive the exterior is very appealing October 15, 2014
Rated 5.0 out of 5.0 by Great Experience Have stayed 4 times at this Hotel and have had the best and most relaxing time every stay October 15, 2014
Rated 5.0 out of 5.0 by HI Courtenay BC Good service, comfortable hotel. What you would expect from a Holiday Inn Express October 14, 2014
Rated 5.0 out of 5.0 by Service and beds were great It was very clean, comfortable. The beds and pillows were great. The Hot Tub and fitness and pool were cean which is very important. Having the breakfast available is important as I was on business and needed it to be fast and decent. October 14, 2014
Rated 5.0 out of 5.0 by Great Stay The hotel was great. Excellent place to stay. I was within walking distance from everything in Courtenay. The staff was great and even helped me with finding attractions. The breakfast staff was very friendly. When I was there the slide for the pool was under maintenance but other than that my stay was excellent. October 14, 2014
Rated 5.0 out of 5.0 by Nice clean hotel in good location. Newer HIE with clean comfortable rooms. Walking path behind hotel is a nice feature, and it's a handy way to walk to local shops and restaurants without the need to walk along the busy road in front of the hotel. October 12, 2014
Rated 5.0 out of 5.0 by Great service We had a nice clean room. We also appreciated having WiFi available. The complimentary breakfast was great. There was a great selection and it was well managed and supplied. The service was great. We liked the location. We enjoyed a path close by to walk on that allowed us to get some exercise and see the beauty of the area. October 8, 2014
Rated 5.0 out of 5.0 by excellent service staff we found your staff at this location both front desk and kitchen very friendly and willing to serve any way possible. rooms comfortable and clean. October 6, 2014
Rated 5.0 out of 5.0 by Great room with a view and restful sleep Had a very relaxing night and great sleep after a very busy stressful day. Was not bothered by any noise or inconveniences. Thanks for the stay! October 5, 2014
Rated 5.0 out of 5.0 by Great hotel experience clean, comfortable and friendly staff; we've stayed at this hotel several times and have never been disappointed. The rooms are clean and comfortable, staff are friendly and we will definitely be returning. Breakfast - good could be expanded a bit more though, lineups long, etc - however overall good. October 2, 2014
Rated 4.0 out of 5.0 by Clean and comfortable Built in the past few years, this hotel stills feels new and fresh. We are from the city, so the sleep here was nice and quiet - it's a small town with very little noise and traffic. Even though our room faced the main road, we found it to be very quiet. The king bed and bedding was clean and comfortable. We would stay here again. September 30, 2014
Rated 5.0 out of 5.0 by Excelent accomadation and service Enjoyed stay we have stayed at many motels in past years and this property rated a 10 .As it meet all of our expectations September 29, 2014
Rated 5.0 out of 5.0 by vbery clean and large room from start to finish enjoyed our stay, great breakfast, that alone will bring us back September 24, 2014
Rated 5.0 out of 5.0 by Great staff This is the best HIE that we have ever stayed at - and we have stayed at quite a few ! The staff here is the best ever, always helpful, knowledgeable and easily accessible. Wish all of the HIE were exactly like this one, it would certainly make our stay fantastic. Thanks again for your hospitality. September 21, 2014
Rated 5.0 out of 5.0 by Will definitely return to Holiday Inn Express From the attentive booking agent at the hotel, to the friendly cleaning staff, this safe, clean hotel was simply a pleasure to stay at. There is a wonderful employee working in the breakfast buffet area who greets everyone who walks in the room with a friendly good morning and asks how their day is. It's the little things about a place that make it feel so good! The buffet was great, the room was clean, safe, and quiet! Loved the little fridge and microwave that were clean and working well. We stayed in a 'pet friendly' room with our dog and you would never know it had other pets in it. Our dog even got a complimentary biscuit! He loved his stay in the hotel as well. There is a great paved trail system right behind the hotel that is perfect for an evening walk. I will definitely be returning. September 21, 2014
Rated 5.0 out of 5.0 by Excellent property The buildling and our room were both in excellent condition. The front office staff were very friendly and helpful. September 19, 2014
Rated 5.0 out of 5.0 by hotel experience Hotel was clean, comfortable and friendly family environment. Pool was clean. breakfast for the most part was good, however, I would have liked a bigger variety of fruits. September 18, 2014
Rated 3.0 out of 5.0 by Overpriced Good hotel, but highly overpriced for the market and the level of service. Breakfast is good. September 18, 2014
Rated 5.0 out of 5.0 by Great hotel and staff I was in room 316, nice big suite with a jaccuzi...Very clean and spacious. The front desk staff is awesome, thanks again. See you in November... September 18, 2014
Rated 5.0 out of 5.0 by best holiday inn across canada this was a welcome change from Vancouver's holiday inn which was dull in comparison to this property. every aspect of our stay here was great. September 17, 2014
Rated 5.0 out of 5.0 by Excellent Service Stayed two nights for our Wedding Anniversary. The Staff was extremely Friendly September 17, 2014
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