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Rated 4.8 out of 5 by 234 reviewers.
Rated 5.0 out of 5.0 by Nice clean hotel in good location. Newer HIE with clean comfortable rooms. Walking path behind hotel is a nice feature, and it's a handy way to walk to local shops and restaurants without the need to walk along the busy road in front of the hotel. October 12, 2014
Rated 5.0 out of 5.0 by Great service We had a nice clean room. We also appreciated having WiFi available. The complimentary breakfast was great. There was a great selection and it was well managed and supplied. The service was great. We liked the location. We enjoyed a path close by to walk on that allowed us to get some exercise and see the beauty of the area. October 8, 2014
Rated 5.0 out of 5.0 by excellent service staff we found your staff at this location both front desk and kitchen very friendly and willing to serve any way possible. rooms comfortable and clean. October 6, 2014
Rated 5.0 out of 5.0 by Great room with a view and restful sleep Had a very relaxing night and great sleep after a very busy stressful day. Was not bothered by any noise or inconveniences. Thanks for the stay! October 5, 2014
Rated 5.0 out of 5.0 by Great hotel experience clean, comfortable and friendly staff; we've stayed at this hotel several times and have never been disappointed. The rooms are clean and comfortable, staff are friendly and we will definitely be returning. Breakfast - good could be expanded a bit more though, lineups long, etc - however overall good. October 2, 2014
Rated 4.0 out of 5.0 by Clean and comfortable Built in the past few years, this hotel stills feels new and fresh. We are from the city, so the sleep here was nice and quiet - it's a small town with very little noise and traffic. Even though our room faced the main road, we found it to be very quiet. The king bed and bedding was clean and comfortable. We would stay here again. September 30, 2014
Rated 5.0 out of 5.0 by Excelent accomadation and service Enjoyed stay we have stayed at many motels in past years and this property rated a 10 .As it meet all of our expectations September 29, 2014
Rated 5.0 out of 5.0 by vbery clean and large room from start to finish enjoyed our stay, great breakfast, that alone will bring us back September 24, 2014
Rated 5.0 out of 5.0 by Great staff This is the best HIE that we have ever stayed at - and we have stayed at quite a few ! The staff here is the best ever, always helpful, knowledgeable and easily accessible. Wish all of the HIE were exactly like this one, it would certainly make our stay fantastic. Thanks again for your hospitality. September 21, 2014
Rated 5.0 out of 5.0 by Will definitely return to Holiday Inn Express From the attentive booking agent at the hotel, to the friendly cleaning staff, this safe, clean hotel was simply a pleasure to stay at. There is a wonderful employee working in the breakfast buffet area who greets everyone who walks in the room with a friendly good morning and asks how their day is. It's the little things about a place that make it feel so good! The buffet was great, the room was clean, safe, and quiet! Loved the little fridge and microwave that were clean and working well. We stayed in a 'pet friendly' room with our dog and you would never know it had other pets in it. Our dog even got a complimentary biscuit! He loved his stay in the hotel as well. There is a great paved trail system right behind the hotel that is perfect for an evening walk. I will definitely be returning. September 21, 2014
Rated 5.0 out of 5.0 by Excellent property The buildling and our room were both in excellent condition. The front office staff were very friendly and helpful. September 19, 2014
Rated 5.0 out of 5.0 by hotel experience Hotel was clean, comfortable and friendly family environment. Pool was clean. breakfast for the most part was good, however, I would have liked a bigger variety of fruits. September 18, 2014
Rated 3.0 out of 5.0 by Overpriced Good hotel, but highly overpriced for the market and the level of service. Breakfast is good. September 18, 2014
Rated 5.0 out of 5.0 by Great hotel and staff I was in room 316, nice big suite with a jaccuzi...Very clean and spacious. The front desk staff is awesome, thanks again. See you in November... September 18, 2014
Rated 5.0 out of 5.0 by best holiday inn across canada this was a welcome change from Vancouver's holiday inn which was dull in comparison to this property. every aspect of our stay here was great. September 17, 2014
Rated 5.0 out of 5.0 by Excellent Service Stayed two nights for our Wedding Anniversary. The Staff was extremely Friendly September 17, 2014
Rated 5.0 out of 5.0 by Great location and very comfortable Our stay was very pleasant. There was an excellent river walk path right behind the hotel that we went on every morning. It was fun having lots of wildlife so near by. The hotel stay was great, the choices for the continental breakfast were excellent, and the beds were very comfortable. We would definitely stay here again. September 17, 2014
Rated 5.0 out of 5.0 by Great Hotel Very nice hotel with friendly staff! Great location as well. September 16, 2014
Rated 4.0 out of 5.0 by quiet comforatble room stayed here on s business trip. my preferred location in Courtenay. always a good night's sleep and close to town. September 14, 2014
Rated 3.0 out of 5.0 by New???? Already showing signs of wear in the rooms. Overpriced for the experience received. September 14, 2014
Rated 5.0 out of 5.0 by nice hotel clean hotel, this is what the new holiday inn express should look like everywhere September 13, 2014
Rated 4.0 out of 5.0 by Well let me tell ya Great stay and very polite staff. We had the family room with a separate bedroom and my Mum stayed in the other room in the Queen bed and now says her bed at home is no good! My Son just moved to Comox and we shall return to this venue. September 10, 2014
Rated 5.0 out of 5.0 by Friendly and Welcoming! Thank you for making my 4 night stay super comfy! The entire staff at the hotel were very friendly and welcoming. My room was very quiet, clean and I LOVED the bed! It was glorious! I like how close it is to walking trails and other amenities. I will be traveling for business over the next few months and will be coming back to this hotel- I liked it so much! September 9, 2014
Rated 5.0 out of 5.0 by Fantastic stay Excellent stay in this nice hotel. Front office staff is absolutely kind. The room are very nice and well appointed. Location is good for tourism as the hotel is in a central location on Vancouver Island. Hope to come back in the future...! September 8, 2014
Rated 5.0 out of 5.0 by Clean hotel and friendly staff. We had an excellent stay here. The hotel room was clean and the breakfast was great. The staff was very friendly and helpful. September 5, 2014
Rated 5.0 out of 5.0 by Great way to finish the day Overall a great place. Friendly staff, clean and comfortable rooms. After biking for 6 hrs. that day it was an awesome way to wind down. Jacuzzi and cocktail before bed seemed to just put the finishing touches on the days adventure. Staff was very helpful in assisting with where to eat and and provided us with a secure area to park the motorcycle, I'd highly recommend this to anyone and if and when back in the area I would make sure to stay there again. September 5, 2014
Rated 5.0 out of 5.0 by Great Staff and Lovely Updated Room From the greeting to our check out I would recommend this hotel for a couple or family. September 5, 2014
Rated 5.0 out of 5.0 by Absolutely amazing!! The room was absolutely amazing! The beds very comfortable, very nice bathroom and very clean room! The front desk staff were more than helpful with any information that I asked them about! They even printed up a map for us to find a beach nearby for the children to play at! It was well worth the money we paid for this hotel!! There were a lot of choices at the breakfast buffet!! Even a pancake maker machine!! The pool and water slide were also a big hit with the children! Absolutely wonderful. You couldn't ask for a better place to stay in Courtney. It is a short walk to Boston Pizza, White Spot and a mall!! Wonderful!! September 4, 2014
Rated 5.0 out of 5.0 by Great hotel with Great staff Hotel staff was very helpful, warm and friendly. Clean rooms, great breakfast, perfect location in Courtenay. September 1, 2014
Rated 5.0 out of 5.0 by Amazing experience One of the best hotel stays I have experienced: A very clean property; friendly staff--helped me out when my car battery died from forgetting something being plugged in over night; the breakfast was well-stocked; the pool deck was well-maintained; and the bed was so comfortable that I dreaded the next two nights in two different hotels of two different chains. If people don't stay at this location, they don't know what they are missing. August 31, 2014
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