Rated 4.7 out of 5 by 101
Rated 5.0 out of 5.0 by Westcoastwes Great Value
Our stay was excellent. I was traveling by with my two daughters so we booked a suite. It was perfect - two queen beds in the main room and one king in the bedroom. My only concern is that the room smelled dusty. I believe that the suites may not get used as much as the standard rooms therefore are cleaned less and not immediately before we arrived leaving a stale smell. Once we opened the windows and turned on the AC the smell went away. The second day cleaning removed any lingering staleness.
3 stars for breakfast because the staff were in a hurry to clean up at 9:30 and ran out of bacon at 9:00 and started removing food and turning off lights right at 9:30 while people were still eating. I didn't bother me too much through. We grabbed what we wanted and returned to our room. I mention it because it obviously bother other people.
Desk staff were excellent. Cleaning staff all said 'hello' and seemed friendly.
August 25, 2013
Rated 5.0 out of 5.0 by ASSK Excellent place to stay
Exceptional service by hotel staff, very spacious and comfortable rooms and suites. All services are well organized and delivered. As a regular Holiday Inn visitor I rate this as one of the best hotels and there is nothing I can point out that may need further improvement. Well managed, thank you
August 25, 2013
Rated 5.0 out of 5.0 by Ringy Amazing hospitality
Wow, I have never had more friendly and helpful service as I experienced at this hotel. Jauline was there to take us to and from the airport. She is an amazing young woman who welcomed us and shared her passion for her role at the Holiday Inn. She is a real asset to the hotel. The front desk staff was also extremely friendly and helpful from when I called to make the reservation to when I checked out. The room was lovely, with a view of the river. I will certainly be recommending this hotel to family and friends.
August 23, 2013
Rated 5.0 out of 5.0 by Veda Comfortable, Friendly and Convenient
We will be back as we really enjoyed our stay. Loved that we could go out the back door and be on a fantastic walking path, we also walked to the Old Country restaurant (delicious and beautiful), and a Kayak rental place was right near by (we had a beautiful adventure with five seals swimming around us). The hotel was physically comfortable and also comfortable from the friendly atmosphere - the staff smiled at everyone. I liked the art on the walls - interesting but not pretentious.
Breakfast was super busy and the breakfast room was crowded but that is to be expected when the hotel is fully booked. The breakfast area was well tended and kept clean in spite of the volume of people using it. The breakfast was more extensive than other North American hotels we have stayed in and I liked that there were non-disposable plates and cutlery used.
We didn't use the pool, slide or gym.
August 22, 2013
Rated 5.0 out of 5.0 by TracyB2013 Great Stay
We have stayed at this place 3 or 4 times now. Beds are comfy and staff is helpful. The nicest thing about this hotel is the fact that they built it well enough that you can't hear your neighbour snoring in the next room so you feel that you have alot of privacy which is rare in most hotels. We stayed there last weekend and they were booked solid and were turning people away. We will be staying here again when we go back to the island.
August 22, 2013
Rated 4.0 out of 5.0 by Seneca7 Comfortable clean bed, friendly staff
The check in staff were friendly and helpful, I/we were always greeted with a smile.
The bed was comfortable, bathroom roomy, and the room was clean.
The walls are a little thin though, it was easy to hear the TV and voices in the adjoining rooms.
August 21, 2013
Rated 4.0 out of 5.0 by Bajablondie Room & view
Stayed in room 225, two rooms with two queens and king but only ONE bathroom ????
The view looking at a wall is not exactly a comforting way to look out and relax..
Staff were excellent especially the front desk girl on her second shift, great asset and certainly eager..
August 17, 2013
Rated 4.0 out of 5.0 by Hepburn Location of Holiday Inn
We enjoyed the location and accessibility of any and all surrounding amenities. Staying at the rear of the property afforded us a more quiet stay. Would definitely recommend Holiday Inn.
August 16, 2013
Rated 5.0 out of 5.0 by CheriVancouver Awesome place to stay yet again!
Returned again to this hotel and are still impressed by the staff, service, breakfast, fitness/pool & hot tub, bed, cleanliness. Would stay again in a heartbeat!
August 16, 2013
Rated 5.0 out of 5.0 by RoyH Great location
This hotel is located on a main street of Courtenay, but the rooms are quiet. The bonus is the walking path behind the hotel that is wonderful, going through tidal flats and there is lots of birdlife to view. The hotel is well-kept and the staff is great.
August 13, 2013
Rated 5.0 out of 5.0 by Dil123 Such a pleasant place to relax and have fun
I really appreciate the staff and services. Recommend this hotel to all. Good for kids , family oriented. We will definitely return. :)
August 10, 2013
Rated 3.0 out of 5.0 THE ROOMS ARE CLEAN!
THE ROOMS ARE CLEAN BUT WE CAME ON A WEEKEND THAT WAS VERY BUSY SO EVERYTHING THAT WE WANTED TO GET WAS UNAVAILABLE OR THERE WERE LINE UPS FOR BREAKFAST AND SUCH... IT WAS OK NOT THE BEST STAY THAT I EVER EXPERIENCED. BUT FOR THE MONEY IT WAS FINE.
August 9, 2013
Rated 5.0 out of 5.0 by Lotus123 Helpful, Friendly Staff
We stayed at this comfortable, clean hotel for a few days while we explored the area and the north side of the island. It is in a great location. There is a nice path behind the hotel to the local pub and to walk near the bay, see the river up close. The staff were all terrific, particularly the front end staff. Breakfast was GREAT. I do not hesitate to recommend this hotel to travellers to the area !
August 8, 2013
Rated 5.0 out of 5.0 by ORenIshii Will stay again
We stayed at this location about 10 times in a two year period. Very nice, clean and comfortable!
August 2, 2013
Rated 5.0 out of 5.0 by Mickey59 Best spot in Comox Valley
We have now stayed here 3 years in a row and we will make it 4 years next row. Excellent hotel for family and one of the best kept hotels I have experienced. I recommend to everyone coming to this area.
August 1, 2013
Rated 5.0 out of 5.0 by DLB54 Always a good stay with Holiday Inn Express
Simple: great linens, clean, priced right, and Breakfast included!!
July 30, 2013
Rated 5.0 out of 5.0 by GEGGO Great place!
The hotel is very clean and modern, breakfast selection is above average and the staff are very friendly! Would definitely stay here again.
July 13, 2013
Rated 5.0 out of 5.0 by FamilyReunion Wonderful Suites!
Our family of four, including husband, wife, 17 yr old son, and 14 yr old daughter, booked a suite since we were staying four nights. The suite was wonderfully equipped for us! The Master bedroom had a king-sized bed and flat-screen TV. The main room had two double beds and another TV along with a kitchenette including mini fridge, microwave, sink, cupboards, plates, plastic cutlery, glasses, cups, napkins, can opener, dish cloth, and dish soap. The bathroom was off this main room and it had enough counter space for our personal items and the shower was awesome, as always! This location also has a water-slide that the kids loved along with a heated pool and a large hot tub. The breakfast area was well-spaced out and well-serviced. The overall hotel was very clean and ALL the staff were extremely friendly. The location of the hotel is central and was in a nice, clean, safe, area of Vancouver Island.
July 9, 2013
Rated 4.0 out of 5.0 by CEP515 Great suite!
Staff was friendly and helpful. Room was spacious and comfortable. Very nice
July 8, 2013
Rated 5.0 out of 5.0 by JayniRN Great place to stay
My family stayed here on our way to Pt. McNeil for 1 night only. Staff was very friendly, rooms were clean and comfortable. Breakfast the next morning was very good, coffee great. My husband and I took a walk on the trail behind the hotel at 6:30am it was so relaxing, we took our coffee and enjoyed the scenery. Although we didn't have time to enjoy the pool, it looked like fun with the slide. We would recommend this hotel to everyone, and will definitely stay again when we return to go to our favorite fishing lodge "Sund's Lodge" on Malcolm Island across from Pt. McNeil.
July 8, 2013
Rated 4.0 out of 5.0 by Rick935 Possitive Experience
We were very impressed with the quality of the suite. Well cared for, laid out and spacious. Was pleasantly surprised to see that a Refrigerator, Micro wave and eating utensils were provided. Amenities were excellent, and the pool and hot tub, as well as the slide, were welcomed relief from the hot weather.
My only disappointment was that the included wireless was cut off on our last morning. Had an early start and went to use my laptop to send out emails of my arrival times and it, the wireless connection, had been turned off.
July 6, 2013
Rated 5.0 out of 5.0 by TracyB2013 Nice, new and above average
My husband and I have stayed there twice now in the past month. We were on the fourth floor both times in a King suite. It was very quiet, beds were comfortable and the staff was very pleasant. Only complaint is that the Wi-Fi did not work very well our second stay.
July 6, 2013
Rated 5.0 out of 5.0 by lm32 Great hotel but pricey.
This was a great hotel. Beautiful room, comfortable beds, slide in pool, nice hot tub. A very nice experience all around except it was pricey.
July 2, 2013
Rated 5.0 out of 5.0 by Sue604 Great value, clean and new
Wonderful stay - restaurants close by - very clean, new hotel with wonderful pool for children
June 29, 2013
Rated 5.0 out of 5.0 by Camnjo Great stay in Courtenay!
We were very impressed by the cleanliness and friendly service of this hotel. We will be staying here again!!
June 27, 2013
Rated 5.0 out of 5.0 by glory47 Great Service, Comfortable bed and very relaxing!
This was a 'Great" stay and very clean, front desk staff were excellent and gave us directions as requested. If all Holiday Inn Express Hotels were this great we would never have problems.
When in Courtenay,B. C. again we most certainly will stay at your hotel.
June 24, 2013
Rated 5.0 out of 5.0 by Forgetful Convenient location.
Will fly into Comox again. I expected the shuttle service but it was not available on Saturday night when I flew in...had to pay $27 plus tip for taxi. Not impressed. And no restaurant ...
June 23, 2013
Rated 5.0 out of 5.0 by sailorgirl358 Absolutely fabulous service and comfortable rooms
I have to write that the front desk staff at this hotel are very very helpful, friendly and a pleasure to talk to. The rooms are great as always - clean and comfortable. I would recommend this hotel to anyone!!
June 21, 2013
Rated 5.0 out of 5.0 by beemo Super Clean and Friendly!
I have stayed at this hotel for business on my last few trips to Comox Valley and am most impressed with the friendly & helpful staff as well as the cleanliness of the rooms! The location is perfect with a wonderful walking path right out the back door and a variety of restaurants a block away. Hot breakfast buffet is great. Definitely recommend this.
June 18, 2013
Rated 5.0 out of 5.0 by daddy1 VERY NICE HOTEL
The staff were so helpfull, and the family room was very nice with room for us to move around.
May 27, 2013