Rated 4.7 out of 5 by 84
Rated 5.0 out of 5.0 by marcg Great Hotel, convenient for skiing
I have stayed at this property a few times...and as always, very pleased with the overall room, amenities, and service. This location is convenient for skiing at Mt Washington with excellent amenities for the kids.
January 9, 2013
Rated 5.0 out of 5.0 by Snowseeker Works great for family fun
Pleasant staff, well kept facility, clean & quiet. Good selection offered by breakfast room and plenty of space for many guests. Like it. Thanks again.
January 8, 2013
Rated 5.0 out of 5.0 by VictoriaNick No complaints at all
We stayed four nights and went skiing up Mt Washington every day, had a great stay, clean and quiet rooms, friendly staff.
January 7, 2013
Rated 5.0 out of 5.0 by Bubs Fantastic Service
My husband stayed at the Hotel Inn, Courtney for a few days in December as my husband had to have a medical procedure. Unfortunately the preparation for this procedure caused my husband a lot of gastric disorder and the staff was most understanding and helpful when we had to request extra housekeeping.
January 2, 2013
Rated 5.0 out of 5.0 by NSDM Great service
We love staying at this location. The staff are so helpful and friendly, and they are also very kid-friendly which we really appreciate.
December 13, 2012
Rated 4.0 out of 5.0 by Lorstoc Everything great except....
Nice hotel, good value and service except that I didn't appreciate the way they automatically bill you for the Globe & Mail newspaper whether you want it or not. They will reimburse you the charge, but only if you notice it and bring it to their attention and even then you have to sign a release form before they will reimburse you the money. Very tacky indeed!
December 6, 2012
Rated 5.0 out of 5.0 by Alohakane A fly in the ointment
I have stayed a number of times at this location and keep coming back for all the things I like about it. This time around, for my son's knee surgery, the clerk was unwilling to provide us with a room close to the core (front door/elevator) of the hotel - rather she assigned us to the end room on the first floor. With no wheelchair available, it was suggested that we use the room chair instead. My son decided to stay at the hospital instead.
December 2, 2012
Rated 5.0 out of 5.0 by stevie52 great value and service
This should be the standard for Holiday Inn Express I have stayed here on business several times and from the greeting staff at the front desk to the well layed out clean rooms and great breakfast the standard is maintained every time good job
November 27, 2012
Rated 5.0 out of 5.0 by ATop83 Always Love HI:Express
I have stayed at numerous Holiday Inn Express in BC & Alberta, the Staff in Courtenay were friendly. Comfortable Beds, 4th Floor a bit Noisy on Stormy Nights with the vents.
Great Hotel to stay at.
November 23, 2012
Rated 5.0 out of 5.0 by ALO604 always a good stay
I don't see any reason to stay anywhere else in Courteney. This hotel is always clean and friendly staff. The King suites are a good deal.
November 20, 2012
Rated 4.0 out of 5.0 by WJenkins229 Almost Great
I was very surprised with the quality of this establishment. I used to live in Courtenay and such fine accomodations were difficult to find back in the day. The hotel is a great asset to the area. The room, pool, waterslide, and personnel were first rate. The beds were comfortable but the pillows were starting to "foam pebble". I will only whine a bit about the breakfast. For 80% of the people on the planet there will be no reason for them to complain about the food provided, it was varied and fresh; however due to a gluten intolerance I could only safely eat the scrambled eggs and a piece of fruit. All it would take to make this great would be some ham slices instead of/or alongside the sausages (almost certainly full of bread crumbs) . This is small issue to be sure but it is the only reason I could not give the breakfast choices a higher rating
November 17, 2012
Rated 5.0 out of 5.0 by bctraveller Check In
We can not say enough about Angela on the front desk. She is so pleasant and helpfull. She makes our stay somehow more pleasant just from her cheerful attitude when checking in.
Our last trip we were assisted by a new lady who was just learning the system. Unfortunatly, we got a room we did not want. We have our preference in the data base and I kept on mentiioning the rooms we prefer as she was checking us in as they are in a quit area. We got a room diagonally opposit of where we normally stay which was in the front where there is constant road noise.
November 7, 2012
Rated 4.0 out of 5.0 by angelcollector nice room, and such friendly service
We always enjoy our stay here at the Courtenay Holiday Inn. It feels like home. Everyones so friendly, the room is clean and comfortable. And the breakfasts are always good. Will continue to use this hotel when we're in the Valley. And the pool is a bonus.
November 2, 2012
Rated 5.0 out of 5.0 by Cj71 Great service and great rooms.
Friendly Service. Clean room and comfortable beds.
October 23, 2012
Rated 5.0 out of 5.0 by hockeymom A Hockey Teams Dream
Our hockey team made up of 17 kids and parents joining them recently stayed. The front end staff were efficient and patient handling our team. The room number list that was handed out to each family, the Thanksgiving Dinner arranged by the hotel was amazing. The cleaning staff who had to work around our crazy hockey schedule, without complaint. Opening the breakfast room 1/2 hour early for our early morning hockey game. The management even handled some complaining, high matenance parents, which we deaply apologized for. with a professional and positive attidtude.
Holiday Inn Express Comox Valley, we will be back!! If you'll have us:)
October 13, 2012
Rated 3.0 out of 5.0 by Hadassah28 Comfortable large room with view of ocean
I was very happy with our accommodations, but did not like climbing stairs with our luggage. And while I was quite taken with the front desk clerk, I found the waitress in the restaurant to be terrible. We skipped the breakfast since it was so hard to get service.
October 12, 2012