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Rated 4.5 out of 5 by 54 reviewers.
Rated 4.0 out of 5.0 by Good hotel and friendly staff The hotel rooms were comfortable, and the staff was very friendly. The internet connection was intermittent, which was troubling. December 22, 2014
Rated 5.0 out of 5.0 by Always friendly, clean, comfortable and consistent! I have business in this area so I come to this hotel very frequently. The staff is incredibly helpful and always very friendly. When my job schedules travel to Covington, I always ask for this property because it is now a home away from home for me. When I travel to other cities I always try to encourage my office to book an IHG brand because I have never been disappointed! I travel a lot and have used many other hotel brands. IHG hotels are by far the best and consistent at every location, especially for a frequent traveler like me. Plus, my wife and I benefit greatly from the IHG Rewards Program! It's the best program around and so easy to earn points and book travel stays. As reward members, we are always treated so graciously... But I know the staff would be just as kind and courteous if we weren't members. My only slight complaint would be that the breakfast could be a bit more exciting. But the value is way too great to complain! Thanks for all my very pleasant stays and I'm sure I will be seeing my Covington family again very soon! December 13, 2014
Rated 5.0 out of 5.0 by Fitness area For a Holiday Inn Express, I was expecting more options, such as a few free weights. The treadmills are fine, but for those of us who would like strength training while away, there are no options. November 24, 2014
Rated 5.0 out of 5.0 by Great place to Stay Everything was amazing and clean. This is a great Holiday Inn Express. November 17, 2014
Rated 5.0 out of 5.0 by staff DeeDee, Marilyn, Mitch and Dottie personify service excellence and ensured I had an excellent stay. November 14, 2014
Rated 5.0 out of 5.0 by Business stay at HIE Covington This was my first stay in Covington. I booked at the HI Express due to overall positive experiences at other properties. The front desk staff was very friendly and helpful. I prefer to stay on the top floor when I travel, but no 3rd floor rooms were available upon checkin. I had not yet unpacked in my 2nd floor room when the front desk called to inform me they'd gotten a 3rd floor room freed up for me. The breakfast was the standard HIE fare-- similar in quality to other hotels in this price point, but with the bonus of those tasty HIE cinnamon rolls. Plenty of coffee and a friendly hostess. Only shortfall I recall is no fat-free milk. The pool was not huge, but large enough to swim short laps. It was clean and low-chlorine. Official hours were 9-9, so I used it before dinner. Not sure if they'd allow an early morning swim by an adult for workout. The rooms are well-appointed with HDTV, fridge and microwave along with standard items. The bed and pillows were comfortable--and the bed was not short-sheeted-- a pet peeve of mine in some hotels. Bottom line--if business brings me back here, which it likely will at some point, I would stay at this property again without hesitation. November 2, 2014
Rated 5.0 out of 5.0 by best place in town best stay experience in the IHG network I have had by far. I even over stayed my late check out due to oversleep. The staff was so polite and acknowledged I had been working every night so i must have needed the extra rest. Best staff, cleanest property, best stay ever. Fool if you don't stay here. October 27, 2014
Rated 5.0 out of 5.0 by The place to stay in Covington!! The Holiday Inn Express in Covington provides for a great night's stay when I travel there for business. They have extremely friendly staffing, a very clean property and a great location in the city. Ms. Dotty who helps with Breakfast is one of the best people to see first thing in the morning! She helps make a great breakfast experience, and a perfect biscuits and gravy! Marylyn at the front does a great job making each guest feel at home and is someone I always hope is there to greet me at check-in! Thanks Holiday Inn Express Covington. October 27, 2014
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