Rated 4.5 out of 5 by 28
Rated 5.0 out of 5.0 by Slim67 Awesome hospitality!!
We visit this area often, but this was our first stay at the Holiday Inn Express. Everything was great from the moment we arrived to checkout. The entire staff was friendly and caring. The room was very clean and comfortable. One of the staff members, Tammi went over and above in regards to customer service!. Our tire was flat and she gave us directions to a repair facility; and offered to have her son repair it if the tire repair shop couldn't fix it!! Wow!
Thanks for the best hospitality I have ever received in this area! We will be back again.
July 23, 2014
Rated 5.0 out of 5.0 by Nurse47 excellent experience
Carol, Mitch, Dotty, Marilyn, Tammy, and Brittany all exemplify excellent customer service. It is the people who work there that keep me going back when working in the area.
July 19, 2014
Rated 5.0 out of 5.0 by Hometown gal Great Staff and very nice room
Booked for out-of-town guests who were delighted
with the accommodations. I did go with them to get
checked in and was impressed with the quality of
the room, the wonderful welcome and service at
the desk and the décor is lovely throughout.
My guests really enjoyed the breakfast too and
commented on this. Nice that it has
only interior accessibility...no outer doors, which
was preferred by us.
I would recommend this hotel based on my guests'
satisfaction and my own observations. Pleasant
experience for all! Thanks!
July 9, 2014
Rated 4.0 out of 5.0 by tom5328 Nice clean comfortable room
Would stay again, clean and convenient. Staff friendly and helpful
June 16, 2014
Rated 5.0 out of 5.0 by Balthazar Perfect Example
The perfect example of a modern holiday inn express. Nice rooms, friendly and helpful staff, plenty of parking, etc. If you are staying in Covington, stay here.
May 28, 2014
Rated 4.0 out of 5.0 by MusicCity Very Nice, Good Value
Very nice and a good value within the Memphis area.
May 23, 2014
Rated 5.0 out of 5.0 Almost perfect
My experience at this hotel was almost perfect with the exemption of the lack of accommodations for their smoking customers.
There are no smoking rooms available and there is no covered designated comfortable area for smokers to relax and have even a cup of coffee while smoking.
May 9, 2014
Rated 5.0 out of 5.0 by ulikola Lovely Hotel and Great Stay
It was great to come in and relax with an atmosphere I expected and got. It was comfortable, clean, friendly and relaxing. I certainly recommend this hotel.
March 21, 2014