Rated 4.5 out of 5 by 54
Rated 4.0 out of 5.0 by jw2014 Good hotel and friendly staff
The hotel rooms were comfortable, and the staff was very friendly. The internet connection was intermittent, which was troubling.
December 22, 2014
Rated 5.0 out of 5.0 by Troy47 Always friendly, clean, comfortable and consistent!
I have business in this area so I come to this hotel very frequently. The staff is incredibly helpful and always very friendly. When my job schedules travel to Covington, I always ask for this property because it is now a home away from home for me. When I travel to other cities I always try to encourage my office to book an IHG brand because I have never been disappointed! I travel a lot and have used many other hotel brands. IHG hotels are by far the best and consistent at every location, especially for a frequent traveler like me. Plus, my wife and I benefit greatly from the IHG Rewards Program! It's the best program around and so easy to earn points and book travel stays. As reward members, we are always treated so graciously... But I know the staff would be just as kind and courteous if we weren't members. My only slight complaint would be that the breakfast could be a bit more exciting. But the value is way too great to complain! Thanks for all my very pleasant stays and I'm sure I will be seeing my Covington family again very soon!
December 13, 2014
Rated 5.0 out of 5.0 by prisonboss45 Fitness area
For a Holiday Inn Express, I was expecting more options, such as a few free weights. The treadmills are fine, but for those of us who would like strength training while away, there are no options.
November 24, 2014