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Rated 4.7 out of 5 by 127 reviewers.
Rated 5.0 out of 5.0 by Wonderful staff and great rooms Have stayed here every year since they opened. Love this place, it is always neat and the staff is ALWAYS friendly. I love staying here. I would recommend this place to anyone. February 26, 2015
Rated 5.0 out of 5.0 by Great room, service We stayed only one night to be close a hospital for early-morning tests, Our room was very attractive and had all the amenities we could wish for. The beds and pillows were comfortable. We had a great breakfast. The desk clerks and breakfast staff were very friendly, helpful and courteous. We would definitely stay there again. February 20, 2015
Rated 5.0 out of 5.0 by Exceptional Hotel and Staff This should be a 6 star hotel!! The hotel is beautiful, awesome room and everything is brand new!!! The staff was very friendly and helpful going above and beyond helping me in the business center. Special thanks to Mr. Singh and his staff. February 19, 2015
Rated 1.0 out of 5.0 by Weekend/Valentine's Day ruined Came to have a nice weekend get away and booked a jacuzzi suite. After sitting in the jaccuzzi for 10 minutes it began to spit out black hair, a band aid, and other debris. The jets wouldn't not turn off and the motor would not stop. It was pretty gross sitting in a tub with another persons hair floating around. Unfortunately there were no other jacuzzi suites available. And we stayed in a regular room. My girlfriend cried for over an hour. We drove an hour and a half in a snow storm to get away for the weekend, being previous customers and enjoying a stay in the past... I'm not sure if I will ever stay at a holiday inn express in the future. Definitely not making the trip back to the oil city/Franklin location February 18, 2015
Rated 5.0 out of 5.0 by Nice stay Overall good stay met my needs for the time I was there. Second time that I stayed here and the second time was a lot better than the first time. February 18, 2015
Rated 5.0 out of 5.0 by Very clean and great breakfast! Have stayed at this hotel twice now while in town for a basketball tournament. The hotel is always very clean and offers a great breakfast. Parents should be warned that the hotel manager runs a tight ship if staying with children or a team. That being said as a parent or coach I feel you should respect other guest bottom line! Parents/Coaches should teach their children manners February 16, 2015
Rated 5.0 out of 5.0 by Great Place to Stay The HI Express in Franklin/Oil City is a great place to stay when you are in the area. It's clean, quiet and the staff is friendly and accomodating. February 16, 2015
Rated 5.0 out of 5.0 by Great Service The staff at this location is what make makes the difference. Everyone is very helpful and kind. February 9, 2015
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