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Rated 4.4 out of 5 by 38 reviewers.
Rated 4.0 out of 5.0 by Overall, a decent place to stay The room and facilities were clean overall. The room size was good and well decorated. The location of the hotel was quite remote which is okay in the summer but not so much if you are travelling in the winter. The fitness centre was decent as it had good cardio machines and free weights. Probably the biggest turn off was the fact that there were no shower facilities by the swimming pool. If you needed to shower you had to do it in your room (this was a first for me). December 31, 2013
Rated 5.0 out of 5.0 by Very nice hotel, great staff The room was nicely updated, quiet and the bed was very comfortable. The staff was very friendly and helpful, some of the best of any Holiday Inn Express I've stayed at. Bottled water and snacks in the room were a very nice touch. Thank you for a very nice stay. I would definitely recommend this hotel and will return when in the area. December 28, 2013
Rated 5.0 out of 5.0 by Wow What a Great night stay! The staff was GREAT. The room was very clean and roomy and breakfast was wonderful lots of choices. December 12, 2013
Rated 1.0 out of 5.0 by Nice place, terrible management The check-in was fine, only had 1 person at the counter so it took a little longer than usual. The room was clean, however it showed signs of either being dated or poor quality workmanship of the construction. After returning from the basketball game we were told the pool would be kept open past the normal time so they players could enjoy it, however once they went down to the pool they were told that everyone had to be in their own rooms by 1030, both adults and children. The manager on duty then patrolled the halls to ensure this was adhered to. Members of our party also had confrontations with him over noise of which was not coming from our group but another team that was staying at the hotel. The manager did not address the issue with the other team as they continued to be loud for most of the evening. He later came an apologized, however the damage was done. The following morning upon check out no effort was made to rectify the situation from the previous evening and check out was very slow. December 10, 2013
Rated 4.0 out of 5.0 by Clean and comfortable rooms! I have stayed at many Holiday Inn Express and this was by far the best yet. The rooms were clean and comfortable! My only complaint would be the hotel manager. We were staying as a group for a youth basketball tournament. Players were walking around halls since the foyer was full and pool was closed for the evening. Students were told to return to their room and one guest was even threatened to leave. I understand keeping noise down for other guest staying in the hotel but there were multiple teams and families staying at the hotel and I did not feel that anyone was loud or disruptive. I have traveled with youth teams before and have seen first hand when kids & parents get out of hand. I feel it is every parent and coach's responsibility that their team is respectful of other guest and positively represent their town, team, & school! Unfortunately in this case I feel the hotel manager took it to far. A separate group or conference room would be nice to rectify this problem in the future. December 10, 2013
Rated 1.0 out of 5.0 by worst experience ever stayed here for a basketball tournament and it ended up being the worst hotel experience I have ever had. The night manager harassed my children and the rest of our basketball team. There were 3 other teams there but the only ones he threatened were our team. He scared my 8 year old by stopping her in the stairwell and yelled at her. He stood outside my hotel room door almost the entire night cuz he said the 4 kids in my room were being loud. He took pictures of my other daughter on his phone when she left the room to go to the car to get something. This hotel was lucky I did not call the cops for harassment. The manager was truly unbelievable. Most definetly the worst experience ever. So sad that this is one of two hotels in the Oil City area. December 10, 2013
Rated 5.0 out of 5.0 by They go out of their way. As other's have stated the place is very clean and they are very sincere about making sure you are having a good experience. If I had any criticism at all it would be that there are no towel racks in the bathroom and only one hook on the back of the door which makes things a bit confusing when hanging up any clothes or hanging a towel near the shower so you don't have to reach across the room. Looking forward to a return trip sometime in the future. November 19, 2013
Rated 4.0 out of 5.0 by GOOD NIGHT SLEEP I FREQUENTLY STAY AT THIS LOCATION AND HAVE ALWAYS HAD A GOOD NIGHT SLEEP. October 28, 2013
Rated 4.0 out of 5.0 by A quality stay As usual at a Holiday Inn of Holiday Inn Express, we enjoyed a quality, "no surprises" stay and will be happy to return to this hotel when in the area. October 26, 2013
Rated 5.0 out of 5.0 by Nice, perfect, and comfortable stay. Thank you. Everything was great from start to finish. Great breakfast and nice atmosphere. Not too pricy and worth every pennie, Great staff. October 22, 2013
Rated 3.0 out of 5.0 by Building is nice, everything else is average at best. I probably stay here about ten days a year...mainly because they're the only game in town. I'm on an expense account, so the money isn't coming out of my pocket, but still, I don't like to overpay. They add $15-20 extra because there isn't another hotel in town. Two coworkers plus myself stayed there last week in three different, yet identical rooms. We paid three different rates, it seems they charge whatever they can get away with. The building itself is relatively new and quite nice. If you were there just to use the conference facilities you would think it's a nice place. I understand that trying to save money is good business but I think they go a bit overboard with it. For example, the water temp is way is set way low. Even with the shower set to its hottest temp it still wasn't hot enough for me. I asked my coworkers and they felt the same. The breakfast buffet has a nice variety, but again, everything is as cheap as they can get it. The bacon is paper thin, and the cereal is stale. If you like watered down juices then this is the place to stay. You'll be hard pressed to find a hotel that does that better. This place looks nice but on closer examination is not worth the price they charge. October 20, 2013
Rated 5.0 out of 5.0 by nice quiet room This hotel was well situated to visit other nearby sites of interest. Beds were comfortable and staff very congenial. October 4, 2013
Rated 5.0 out of 5.0 by Pleasantly surprised! I have always been happy with Holiday Inn Express but this hotel is particularly nice because the owners go out of their way to make guests feel at home, and like they are a part of the family. I will definitely go back to this hotel! The Singhs are very nice. October 2, 2013
Rated 5.0 out of 5.0 by Wonderful place to stay Best stay we have had in a long time !!! The staff was great esp. Sunny and the breakfast lady ! September 6, 2013
Rated 5.0 out of 5.0 by Quiet and relaxing I stayed at this hotel while traveling for work. Although it was situated in a quiet location-making it great for sleeping, it was close in proximity to my work destination, and restaurants, as well as stores for shopping. August 18, 2013
Rated 2.0 out of 5.0 by Nice new room, a few issues The hotel is new and the room was fine: spacious, clean and well appoointed. Only issues I had were 1) A/C was set to 64F, temp outside was in the 70s, 2) no towel rack, so no option to reuse towels for my 2-night stay, 3) few restaurant choices within 1-mile radius. August 13, 2013
Rated 5.0 out of 5.0 by always a great experience We stay at this hotel several times each year. The property is well-maintained, and the staff is incredibly friendly and accomodating - a great value. August 8, 2013
Rated 5.0 out of 5.0 by Really nice staff NIce hotel, very pleasant staff at front desk, great breakfast, good location. August 5, 2013
Rated 3.0 out of 5.0 by overated This hotel was more expensive than others in the area. Elevator not working most of time. Refridgerator minimal cooling. Definitely not worth the money spent. July 25, 2013
Rated 5.0 out of 5.0 by Tops in Service This hotel is home base for us when we visit relatives in the Oil City/Franklin area. The management and staff are the best! The nice thing is that they always smile and recognize us when we stay. The staff is consistent - no apparent turnover. This says a lot about the hotel's management. The hotel is always clean and has a fresh scent upon entry. It's our favorite! June 9, 2013
Rated 5.0 out of 5.0 by Friendly Atmosphere We enjoy our stay at this location each time we visit in this area. The staff is very kind and the room and facility is very clean and comfortable. April 17, 2013
Rated 3.0 out of 5.0 by Power Outage Power went out for about 45 minutes. We were on the 3rd when this occured, so we went out in to the hallway. The emergency lighting was not working the exit signs to stairs was out and the stairs were dark. Good thing it was a fire and it could have been a real panic . This hotel is not that old and that was a real eye opener for the Simon Family!!!! March 17, 2013
Rated 5.0 out of 5.0 by Newer places like this are ussually on the Interstate A newer property. It’s nice throughout. Staff very friendly. They have all the amenities that you would expect at a HIE. Room was very clean and the linens fresh. The breakfast bar looked good and fresh. It has all the bath amenities plus bath gel which isn’t found at all HIE. The towels were a bit rough. I think they have hard water. The shower fixture had a bit of calcium build up so I am sure that’s the reason. Maybe they need a better softener. I stayed at the property on the way to the Drake Oil Well. A world class museum in Tutsville about 40 minutes north. If you have even the slightest interest in the oil history of the area. You shouldn’t miss it. February 28, 2013
Rated 5.0 out of 5.0 by Well done Staff was friendly and informed, accommodations were clean and comfortable. February 1, 2013
Rated 4.0 out of 5.0 by Elephants The hotel was barely occupied yet they stuck everyone in the same general area so all night the room above us sounded like elephants were having a party and the room next to us the elephants were banging on the walls. The hotel should spread out the occupants when it is barely being used so everyone gets a peaceful night sleep. January 26, 2013
Rated 5.0 out of 5.0 by Nice quiet hotel but pricey We had a great stay at this hotel. The rooms were clean. Since it was during the holidays, there weren't many people in the hotel, so it was very quiet. The only negative comments I have are: 1) We had 4 guests in our room, but housekeeping kept leaving 3 sets of towels - a problem that was fixed after the second night and 2) It is a very expensive hotel - especially for the area it is in. One suggestion I would have is to provide Clark's Donuts for one of the breakfast selections. They are located less than 1/2 mile away and have WONDERFUL donuts. January 7, 2013
Rated 5.0 out of 5.0 by Great Hotel for families I grew up near this hotel and now Live by Philadelphia. This hotel has provided my family with lodging for several years. The staff and management all treat you like they know you. Very new and always clean. Great Free Breakfast in the morning Larry G. December 3, 2012
Rated 5.0 out of 5.0 by Clean and accomodating Modern, clean hotel that appears to be well maintained. Staff was courteous and helpful. Suprisingly wide variety of breakfast choices. I would definitely stay here again if the opportunity presents. November 5, 2012
Rated 5.0 out of 5.0 by pleasant stay We stayed overnight at this hotel and were pleasantly surprised. Holiday Inn always offers superb accomodations, but they went one step further with a bottle of water and snacks in the room. The staff were extremely pleasant and helpful and the room was exceptionally clean and well equipped. This is the second time that we stayed at this hotel and will certainly return again. October 24, 2012
Rated 5.0 out of 5.0 by Great place to stay We stay here when we visit the Franklin area. Great service and very clean and well kept. The tasty and convenient breakfast bar is well stocked and fresh. Highly recommended. October 15, 2012
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