Rated 1.0 out of 5.0 by mike03 not a good experience
the room was beautiful and clean. the bed was like a slab of rock. the breakfast was good until a man came into the eating area and let his dog poop on the floor.we told the desk and they didnt really care. not coming back.
April 12, 2013
Rated 5.0 out of 5.0 by Obiwanprof New Customer
We have previously stayed with a different chain exclusively. On this trip we decide to try Holiday Express based on the recommendation of friends. We are very pleased. The cost per night is slightly more, but the value is excellent. Our stays in three different Holiday inn Expess in 3 different cities across the US were ALL excellent.
April 7, 2013
Rated 5.0 out of 5.0 by IowaGRP Great place to stay
The hotel room was clean and comfortable. I needed a late check out and it was very easy it set up. The staff was friendly and easy to work with.
April 6, 2013
Rated 3.0 out of 5.0 by Eddie0 frustrated
Stay 3 weeks, 3 different resrvations, 3 different rooms.
First week (3/4/13) I had to get my room keys updated every day. Return to hotel walk stairs to 3rd floor, walk back to lobby to get key validated again, walk stairs to 3rd floor. All the food and drinks that I had in the refridgerator froze. Thermostat setting was 2. Had to go to grocery and get more food as fresh vegatables are unedible after freezing. Put all perishables in a cooler that I had brought along.
2nd week (3/11/13), first morning, still waiting for 5 A.M. requested wake up call. Woke up to alarm clock and when I tried to make coffee. There was a used, dried out coffee packet in thwe coffe maker from a previous guest. I left coffee maker with the pouch strainer open so house cleaning would see and clean maker. It stayed open all week with the same used coffe pouch in it until check out. Because previously food and drinks froze in refridgerator, kept all drinks and food in cooler that I had brought
3rd week (3/19/13) made coffee first morning, there was no used coffee pouch in machine, but the coffe pouch I used for that day stayed in the coffee maker until check out. Did not have any new soap or shapoo put in room until day before check out. Because previously food and drinks froze in refridgerator, kept all drinks and food in cooler that I had brought along.
March 27, 2013
Rated 5.0 out of 5.0 by JulieH Perfect for Relaxation and for Business
My husband booked a night for my friends and I for my birthday. Just to get away and laugh and not have to worry about kids and not drive far from home. When we walked in we were surprised at how nice it was. We definitely did feel like we were at home but in a NICE hotel. Though, the staff did make us feel at home when we rented movies from a video store, not thinking about not having a DVD player to watch them. They actually have some that they loan out. The place was clean and quiet.
On another note, we own a small business and have many clients that come into town and stay there for both short and long term stays.
Very impressed with the professional service.
March 22, 2013
Rated 5.0 out of 5.0 by Family Very Nice HIE
Stayed at property one night on leisure. Very clean and new. Everything was great. Not a single thing to improve. Great job.
March 8, 2013
Rated 2.0 out of 5.0 Too much noise
The room was fine, the staff was pleasant. However, the guests staying around us were noisy and unruly. Anyone walking down the hall would notice yet we had to call the front desk at 4:25 am to get them to quiet the kids down. That was after our attempts failed.
March 8, 2013
Rated 5.0 out of 5.0 by dave66 Room was clean and breakfast was hot
The room was clean and the staff was very helpful. Bed was comfortable and the breakfast was hot.
February 7, 2013