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Rated 4.7 out of 5 by 88 reviewers.
Rated 4.0 out of 5.0 by Business Center Issue There are 2 computers in the Biz Center. Only 1 of them is hooked up to the printer. (??) There is an 8.5 x 11 typed piece of paper that was slid behind one of the computer screens...not easily visible. I saw it after I tried to get the "other" computer to print my document for 4-5 tries...I saw the sign as I was leaving. I was in a rush & the sign was not attached to anything and not easily seen wherever someone pushed it. I recommend: Hook up both computers as is usually the case...OR...more often...each computer has its printer. At the very leaset...Use a colored piece of paper & print the situation in LARGE FONT...& POST IT on the door and/or 2 different places. November 17, 2013
Rated 4.0 out of 5.0 by Good hotel We've stayed here on several occasions and the overall experience is very good. However, this time (November, 2013) there was a problem. Although I understand that mechanical things beyond management's control do happen, there are management responses that can help. On this occasion, on a Friday night, the elevator became inoperative. Signs were posted that it was "broken", but that was the last communication, and it was still inoperative Monday when we checked out. No message of apology from the GM was distributed to the room, no call from the Front Desk, no offer to move us (we were on the third floor) to the first floor, no compensation was offered for the inconvenience (a few IHG Reward Points would have shown management's concern). At checkout, when asked if our stay was satisfactory, I replied that it was except for the elevator problem, and the Front Desk clerk just said "It happened on the weekend and there was nothing that could be done." Really? What about emergency repair services? One other thing---one day our bed went unmade. Overall, a nice hotel with good people, but they fell short for this stay. November 17, 2013
Rated 5.0 out of 5.0 by Loved it. Wonderful facilities and employees. Will definitely return. November 15, 2013
Rated 5.0 out of 5.0 by very comfortable stay very nice, comfortable, loved all of the pillows on the bed. The room was very clean and the girl at the front desk was very helpful. we needed a corkscrew which she delivered to our room. very accommodating. The breakfast had a lot of choices and was very good. overall a very nice experience and would stay here again without a doubt. They also sent us to a nice place to eat nearby that was by a creek and was very good. October 27, 2013
Rated 5.0 out of 5.0 by Staff was friendly and helpful We have stayed at the Holiday Inn express several times and each time we have been very satisfied with the service, clean rooms, and the breakfast . We will be staying there again. October 24, 2013
Rated 4.0 out of 5.0 by thin walls Everything was fantastic until 5 am. The room beside us was having a loud time for 2 and 1/2 hours and woke us all up. This was no fault of the hotel but a bit rude on the people in that room. No nothing was said at check out I had a 9 yr old with me. October 23, 2013
Rated 5.0 out of 5.0 by Very pleasant Very friendly staff and clean rooms, The breakfast had a wide variety as well. October 22, 2013
Rated 5.0 out of 5.0 by Good location and pool Located close to interstate but not to where you hear the noise. Room was clean front desk staff was friendly. Housekeeper was very polite and asked if we needed anything. Kids loved the pool, suite we had let us put the kids to bed and then read on couch. Not cheap but willing to pay the extra for a bigger room and for not having to buy $40 worth of breakfast before we got on the road. October 22, 2013
Rated 5.0 out of 5.0 by Pleasant experience This was one of the nicest inns we have ever stayed in. Your employees were very friendly and room was lovely. We thought the price was a little high. October 19, 2013
Rated 5.0 out of 5.0 by Comfortable stay Staff and room was fantastic. Pool area could use a little work. Not very clean and the towels were way to small. October 17, 2013
Rated 5.0 out of 5.0 by Great service Our stay was exceptional. The staff was extremely pleasant. We plan to return. October 16, 2013
Rated 5.0 out of 5.0 by Outstanding service from total staff This was the second time we have stayed at the Holiday Inn Express since May 2013, Accommodations were excellent and will continue staying in future visits. Our stays have been at least 2-3 weeks each time. The breakfast is the best and the staff are very helpful and replenish the food selections when they start to run low. We usually stay at other Holiday Inn Express in hopes that they will also have the same customer service, but we have had disappointments. October 5, 2013
Rated 4.0 out of 5.0 by Friendly Staff! Except for the 30 minute drive from Purdue, this was an excellent place to stay! All the Staff that we met (especially Phyllis) was very nice and accommodating. Room was clean except for the cob web in the ceiling corner by the drapes. We would stay there again. October 3, 2013
Rated 5.0 out of 5.0 by Great staff and very accommodating! Needed to check in early for a wedding and the staff was very accommodating! I think the front desk guy was named Randy, give him a raise or a bonus! That guy was so nice and helpful! October 2, 2013
Rated 4.0 out of 5.0 by good value Clean but typical Holiday Inn. Friendly but not very knowledgable staff. Far from mostly everything....but then again, Im from NY. October 1, 2013
Rated 5.0 out of 5.0 by Excellent hotel! On a recent 9 day road trip through the Midwest States we stayed at several Holiday Inn Express Hotels (our favorite hotels by the way) They were all nice, as usual, but this one is our favorite. Everything about it was great, including all the staff we encountered, the room and all the facilities. Thanks for making our stay so comfortable!!! September 22, 2013
Rated 5.0 out of 5.0 by Very comfortable and in excellent condition We were pleased from the moment we walked through the door. Very clean and appeared to be quite new. The bed was very comfortable and the staff was courteous and helpful. Would definitely stay here again. September 19, 2013
Rated 4.0 out of 5.0 by Great hotel, terrible pillows No complaints from our stay at HIE in Crawfordsville other than the pillows were absolutely terrible. To the point where I almost went to buy one to use for two nights. Everything else from the pool, the staff, breakfast, rooms, cleanliness, etc was all outstanding. September 4, 2013
Rated 5.0 out of 5.0 by great room Super place to stay have stayed there a few times and any time I can I will g out of my way to stay there August 26, 2013
Rated 5.0 out of 5.0 by Great hotel I stay at a lot of hotels because of business. This is by far a wonderful place to stay!! It's only about 5 years old and in great condition! August 24, 2013
Rated 5.0 out of 5.0 by Quiet place to relax We were very happy to stumble across this hotel! Quiet, relaxing place with spacious rooms! August 20, 2013
Rated 5.0 out of 5.0 by Always a 5-Star welcome As with every visit we make at the Crawfordsville, IN Holiday Inn Express we are greeted by a pleasant and helpful member of the staff; a clean room is ready; all maintenance personal are willing to assist us with any needs; and the kitchen lady has a hot breakfast ready each morning. What more could anyone ask for?? August 17, 2013
Rated 4.0 out of 5.0 by Comfortable Staff is friendly and helpful. The facility is comfortable and clean. Meet friends here on several occasions. It has always been a good place to stay. August 15, 2013
Rated 5.0 out of 5.0 by Nice Very clean and comfortable. Rooms were quiet and the breakfast was perfect. August 12, 2013
Rated 5.0 out of 5.0 by GREAT service from a staff that were extreamly friendly and professionel We were attending a family reunin and were extreamly pleased we chose Holiday Inn & Suites in Crawfordsville. This was by far the nicest inn I have ever stayed at. My 92 year old Aunt and my 88 year old Father talked about how nice the staff, rooms and breakfast were during our two day stay. The rooms were clean, neet and very comfortable. We will be booking there again next year for the next family reunion. August 11, 2013
Rated 5.0 out of 5.0 by Clean, Safe and Welcoming! We are contractors who frequently travel to various locations through out the country. Returning from a long work day the hotel and room was a welcoming site. The room was consistently clean and fresh. Our equipment was safe the duration of the stay. The pool area was refreshing and our children enjoyed the water spouts on the pool deck. We have consistently stayed at this location and will continue. Book with confidence! August 7, 2013
Rated 5.0 out of 5.0 by Thanks Actually booked 2 rooms. Both were quite clean & comfortable. Adult children in second room forgot a couple of items in the room when we checked out. Called desk several hours later about the items. Staff checked the room, found items & bagged them for us to pick up later that evening. Thanks again. August 4, 2013
Rated 4.0 out of 5.0 by Acceptable After waiting a few minutes at the front desk to register because there wasn't anyone there, we checked into a clean, comfortable, room. The bathroom was also very clean. The pool wasn't working which annoyed our kids and the mattress on the pull-out was extremely uncomfortable. Wish they had a suite of rooms like other HIEs. Overall, expected maybe a little bit more for the cost, but was happy with a clean bed. July 28, 2013
Rated 5.0 out of 5.0 by So quiet and comfortable I drive an 18 wheeler and have been fortunate enough to stay at this location several times. Always impressed with this property compared to others. I really like that they have a video library and DVD players available for just $3 per movie. They treat Priority reward guests well. Thank you. July 28, 2013
Rated 5.0 out of 5.0 by Pleasant and modern My husband and I stopped here on our way home from Virginia in July 2013 and we were very happy with our choice! The hotel is new and modern, the rooms are clean and tastefully decorated with modern décor. Our room was across the hall from the pool and that was a concern upon initially seeing the location, but once we entered the room and closed the door, we couldn't hear any pool noise at all. We will make this our new stopping point when we are traveling in this area! July 26, 2013
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