Rated 4.7 out of 5 by 198
Rated 5.0 out of 5.0 by delft55 Friendly and helpful Staff
Spending two weeks in a hotel for business can be a challenge but not at Holiday Inn, Crawfordsville--
From starrt to finish, the staff made me comfortable. My room was kept very clean and I was able to enjoy the time I had to relax there.
One morning, my Iphone slipped between cushions in lobby. I left for the day without realizing I had lost it. An hour later I received a call from the front desk alerting me that they found it and had it waiting for me. The phone was in a portfolio case with my license and AMEX. Everything was there!
Honest, helpful and friendly people make this hotel my first choice
May 4, 2015
Rated 3.0 out of 5.0 by Snug325 Gave it another chance! Still alittle dissappointed..:(
So after a "little dissapointed" stay last month I decided to give it another try, since last month was my only stay that I had a few complaints. I truly like staying here and have stayed MANY times before. So came down for the Mushroom Festival this month. First of all the pool was down which was a dissapointment, they said it would be open in a day or so, it wasnt and I stayed for 2 nights. Secondly, I called about 4 weeks early to reserve the room and specifically asked for and END room that was quiet because of my last expierence. The girl said that would not be a problem since I am reserving ahead of time. Well no END room, close but not the end room. If that wasnt bad enough they put me next to a DOG!! (who by the way was in the END room) This DOG howled and scratched on the door the whole time the owners were gone!! I finally called the front desk and they moved me (had to pack up all my stuff again) to the other end of the hotel, again NOT an END room, but quieter. haha so I thought, till they put a bunch of teen boys next door and across the hall, who kept me awake all night running the halls and cussing loudly, slamming doors. I called again , she said she would come up and check, dont know if she did cause it went on and on till I finally fell asleep out of exhaustion. The next night was better they all left!! All I ask is that they TRY to accomodate your needs and watch who they put next to you when you ask for a QUIET room...dogs and teens would not be a good choice. Oh and I met a man in the elevator who was also complaining about the loud dog!! Pretty sure I will be checking out the other hotels in town for my next visit. Too bad cause I like everything else about this hotel, but when you spend that kind of money on 2 nights you should get at least what you ask for when you reserve a month in advance! On the bright side, Breakfast was better, and the smoking issue was resolved from the last stay.
April 30, 2015
Rated 4.0 out of 5.0 by Mike and Lori Beautiful, clean room
My husband and I came to Crawfordsville to visit our son. We arrived early in pouring rain, and there were no rooms ready. The front desk was very nice and stored our luggage until the room was ready. We had a very nice, clean room. We were looking forward to going swimming, but the pool was closed for our stay. This was a disappointment. I would definitely stay here again. Everything was very clean, and we had a nice quiet night's sleep.
April 28, 2015