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  • 1 888 HOLIDAY
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About our Hotel

Location: Airport

  • Location: Airport
  • Closest City: LONDON
  • Distance From Hotel: 48.3KM
  • Local time zone: GMT-00:00

Check In: 2:00 PM Check Out: 12:00 PM

  • Check In: 2:00 PM
  • Check Out: 12:00 PM
  • Minimum check-in age: 18
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Master Card
  • Visa

Accessibility

Accessibility

  • Number of Rooms:7
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. Arabic
  2. English
  3. Spanish
  4. Hindi
  5. Punjabi
  6. Polish

Pet Policy

Pet Policy

Guide dogs only.

Parking

Parking

  • Number of parking spaces:138
  • Car Parking Available
  • Ample car parking on site. FREE PARKING whilst resident only. We offer Park Stay and Go rates as well where you can stay with us and leave your car whilst you go on holiday. This is applicable only with booking under Park, Stay & Go packages.

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms
Wired Internet available in Business Center,Public Areas

Facility

Facility

  • Hotel renovated inFebruary 01, 2014
  • Total number of rooms:138
  • Total number of rooms with only one bed:67
  • Total number of rooms with only double beds:65
  • Total number of non-smoking rooms:138
  • Total number of rooms for the physically challenged:7
  • Interior corridor
  • Total number of floors:3

Choose the good-value Holiday Inn Express Gatwick-Crawley hotel, close to Gatwick Airport and Crawley Town Centre. Fully Air-conditioned Hotel is a short drive from the M23 and 12 minutes' & from Gatwick Airport, with plenty of complimentary parking while resident. Close to the Three Bridges train station, Crawley town center and offices in Manor Royal Business District.

Bring your laptop to check your emails with complimentary wireless Internet in your contemporary guest
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Choose the good-value Holiday Inn Express Gatwick-Crawley hotel, close to Gatwick Airport and Crawley Town Centre. Fully Air-conditioned Hotel is a short drive from the M23 and 12 minutes' & from Gatwick Airport, with plenty of complimentary parking while resident. Close to the Three Bridges train station, Crawley town center and offices in Manor Royal Business District.

Bring your laptop to check your emails with complimentary wireless Internet in your contemporary guest room and the relaxed Great Room. You can be in central London in 40 minutes on a direct train from nearby Three Bridges station. Make us your base for meeting with major companies such as Thales and Virgin Atlantic in the Manor Royal Business District 1.5 miles away.

Friendly staff are on hand to help you organize training days and board meetings for 8-25 people in modern meeting room. There's a busy calendar of music and drama at The Hawth theatre, close to the hotel. Head south for the day to sunny Brighton to eat traditional British fish and chips on its Victorian pier. Central London sights like the revolving London Eye Ferris wheel are a 40-minute train ride away.

Feel free to help yourself to the generous all inclusive continental buffet breakfast with selective hot items, available daily in our comfortable Great Room.

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Features
Located next to Manor Royal Business District and Crawley Town Centre, we are less than 10 minutes’ walk from the Three Bridges station. Gatwick Airport is easily accessible via public transport if you are booking a Park, Stay &Go package. Parking, Wifi and Breakfast are included for all in house guests. We are also ideal if visiting Hawth Theatre, K2 Leisure Centre or even Brighton.

Guest Reviews

Rated 4.1 out of 5 by 381 reviewers.
Rated 3.0 out of 5.0 by loud! Very Noisy room on ground floor overlooking air conditioning ducts, room sounded like airplane cabin. Bright Blue lights shining from roof outside into bedrooms. July 21, 2014
Rated 5.0 out of 5.0 by not just for airport use! I have used this hotel three times now whilst working in the area, great hotel and rooms, at a premier Inn price but so much nicer. Good gym and pool facilities a nice restaurant and a quick walk in to town if you wish to explore. July 20, 2014
Rated 5.0 out of 5.0 by great stay. couldnt fault this hotel. very comfy stay. Lovely breakfast good choice of food. July 17, 2014
Rated 5.0 out of 5.0 by Impressive I stayed here for two nights and was very impressed. I was upgraded to an executive room which was lovely: very spacious, a great desk, good lighting, lots of plugs (including one by the bed) and extremely quiet. My only issue is that the duvet seemed much too long for its duvet case meaning the bottom third was uncovered. Although I don't have hang ups about other people's feet, it is questionably hygienic The executive rooms are in their own section of the floor, behind a door which requires a keycard. It's a great idea as it minimises hall noise The gym is decent by hotel standards with about 15 pieces of resistance equipment, good cardio machines and dumbbells. It's open until 10 every day (including weekends). They have outside members although -- I have to say -- I don't think the gym is that good and I'm sure it would feel crowded with more than seven or eight people in there. The pool looked nice The staff were always friendly and the parking was commendably simple (it works on number plate recognition) Overall, a great experience. I would definitely stay there again July 17, 2014
Rated 2.0 out of 5.0 by Wedding Anniversary Deflated This has to be without doubt the worst Crowne Plaza I have ever used, and it failed to life up to the Crowne Plaza name and indeed my expectations. The corridors were dark and dingy, the room cramped and very small. The intention was to have a 31st wedding anniversary dinner prior to flying off on holiday, but in the event we hastened past the unappealing dining room and went to bed with a view to leaving as early as possible the next morning - the airport waiting lounge having far more appeal than this Crowne Plaza! In addition the a/c was either freezing or hot, and the pillow choice between flat or bulky, both offerings minute. On the positive side, the staff were excellent. Bit this is the only positive. Next time I will certainly book elsewhere. July 17, 2014
Rated 4.0 out of 5.0 by clean, comfortable A nice hotel with excellent facilities. If staying only one night, get there early enough to enjoy the spa, pool and fitness facilities. If booking more than one room however, make sure you contact the hotel in advance if you want adjoining rooms or rooms close together as this is not automatically done. July 15, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service, Good Fitness centre. The mattress and Pillows were very comfortable, the Bath and Toilets were clean. Internet speed is good and great service. Good Fitness centre with decent size indoor Swimming pool and Gym. July 15, 2014
Rated 4.0 out of 5.0 by Car Parking This stay was fine but on previous stay received parking fine! still waiting to be resolved after many emails July 14, 2014
Rated 5.0 out of 5.0 by Friendly and efficient staff I enjoyed my stay at Crown Plaza Gatwick. At check in I was recognised as a Platinum Member and automatically upgraded to a lovely Executive level, with private secure access and a very nice room together with free access to the Club Lounge. Here Karina looked very well after all the guests, making sure we had plenty of snacks,drinks, etc. I will most certainly use this hotel again, when in the area.. July 11, 2014
Rated 3.0 out of 5.0 by One night stay If it wasn't for the receptionist's attitude I would have scored higher. Receptionists must understand that when someone is travelling and check in so late a more "attentive" service should be provided, as guests like me would be tired and want to get to bed as quickly as possible July 11, 2014
Rated 3.0 out of 5.0 by Ok in the end, but room for improvement. Our first room was at the end of the corridor and smelt of damp. There was hair on the carpet and one pillow case was stained. The sink was blocked so took ages to drain. Phoned reception and to be fair were moved very quickly. The second room was much better. The wi-fi is very poor. It either does't work or is painfully slow. In summary, the staff are very friendly and we enjoyed the food, however the rest could be improved. July 10, 2014
Rated 5.0 out of 5.0 by Perfect to pre flight stay Such great and helpful staff. I will never stay any where else for Gatwick Airport July 10, 2014
Rated 5.0 out of 5.0 by nice comfortable hotel stayed for 1 night before our flight, easy to find, parked the car, checked in all very easy and quick, ate are evening meal at the hotel, was a little over priced but enjoyable, bedroom are clean and bed was comfy, bathroom clean and shower gel and shampoo provided. July 9, 2014
Rated 5.0 out of 5.0 by Exellent stop over hotel Used the hotel the night before flying out to Turkey and also on return. Very close to Gatwick airport but no aircraft noise could be heard. Comfortable rooms and pleasant professional staff made this a relaxing stay. Bar prices a little steep, but Crawley leisure park is only 15 mins walk away and offers plenty of places if looking for somewhere to dine. Would I use this hotel again??....... MOST DEFINITELY! July 9, 2014
Rated 5.0 out of 5.0 by Well worth the money Great hotel close to gatwick airport, staff very friendly and helpful. Lovely clean and comfortable room. Would definitely use again. Thank you July 8, 2014
Rated 5.0 out of 5.0 by Excellent service Cannot fault reception staff who were so welcoming and reassuring that I would not hesitate to use this hotel again. Nothing appeared to be too much trouble and it looks as though staff training has been high on the agenda. If only all hotels gave such priority to their customers. July 8, 2014
Rated 3.0 out of 5.0 by Nice hotel for amenities, room was dated The hotel has a great fitness suite and pool. Standard rooms are dated and the side of the hotel I stayed on was above the noisy air con units meaning windows had to be closed for any chance of sleep, also don't leave your empty clothes hangars in the wardrobe, 2 of mine disappeared during the day whilst I was out! July 7, 2014
Rated 5.0 out of 5.0 by Airport Park and Stay We were going to Jersey from London Gatwick for a Mini Break and because traffic in the area can get congested. We chose to travel up the night before and book a Park and Stay. The high standard of food and accommodation allowed us to start our holiday a day early. We booked a Club room with Club room access with a few welcome drinks and then had dinner in the bar while watching the World Cup. Our room was a 5 star standard with great hotel staff. There is no regular Airport shuttle bus but the hotel arranged an affordable taxi transfer. We are travelling from Gatwick again soon and have already rebooked at this hotel. July 7, 2014
Rated 5.0 out of 5.0 by Great hospitality I thoroughly enjoyed my 2 days stay in Crown Plaza Gatwick. The friendly staff at reception acknowledged, that I am a Platinum member and upgraded me automatically to the private and quiet Club level, including access to the Club Lounge, where "hostesses" made sure you had canapés, drinks, breakfast, etc. A special thank you to, I hope I get the name right, Kabina, for looking so well after me. I will certainly be back. July 6, 2014
Rated 1.0 out of 5.0 by Kept awake all night!!!! Both my wife and I were both looking forward to a good nights sleep before our early morning flight. We were allocated room 329, the room itself was good however, once in bed we began to notice 'the noise' the constant drone of the umpteen air conditioning units or refrigeration units on the roof below the window. We were both very disappointed that we were unable to sleep due to the ongoing noise!!! I doubt very much if we will use this hotel agin and would not recommend it to anybody unless you get a guarantee that you are given a room on the other side of the hotel away from the units. July 4, 2014
Rated 5.0 out of 5.0 by good night s sleep Excellent service and easy check in. The atmosphere in the hotel is calm and relaxing. The rooms as stylish and up to date. The Club Lounge was a nice haven away from the loud and packed Bar/lounge. The Club rooms was amazing with the added protection of the added locked door. July 4, 2014
Rated 2.0 out of 5.0 by Reasonable The Hotel is reasonable for the price bracket, but would expect wider menu choice and a swimming pool that was warmer. Having said that the room, although basic was clean and provided for a reasonable night sleep. We did experience continuous sounds of dripping water, but did not prevent us sleeping. July 4, 2014
Rated 4.0 out of 5.0 by Convenient Very nice hotel ideal for gat wick and south of Croydon July 3, 2014
Rated 4.0 out of 5.0 by Good for gti Fridays Good place to stay with parking before you jet off on holiday, have used this a couple of times, first time really good nights sleep but second time bed was so uncomfortable didn't get any sleep before early flight ;( will try hotel once more to see if we had a doggy bed before booking somewhere else!! July 2, 2014
Rated 5.0 out of 5.0 by Good staff - nice facilities staff are very attentive and seem to genuinely care - likew the pool, fitness centre and suana July 1, 2014
Rated 5.0 out of 5.0 by upgrade Staying at Crowne Plaza was a fantastic start to my partner's 60th birthday weekend, as we were given an upgrade. This meant we could go to the Club Lounge for free drinks and canapes. Even without this, we felt this hotel was good value for money with courteous, friendly staff. We would definitely stay here again. July 1, 2014
Rated 5.0 out of 5.0 by great hotel and good service A very short stay waiting for an early flight. Room was very good,staff were helpful and knowledgable July 1, 2014
Rated 5.0 out of 5.0 by Great value I've used this hotel in the past for business reasons and always been satisfied (apart from the odd room service blip!). This was a family trip to Spain, leaving LGW on Saturday morning, so booked two rooms for a gentle start to the holiday including car parking package at the hotel. Couldn't have been smoother: rapid check-in, recognised as platinum member and both rooms upgraded to club, so enjoyed pre-dinner drinks in the lounge before a good meal in the Cube. Great bed linens made for an excellent night's sleep, then a decent breakfast (good value upgrade from free offering in the club lounge) and a quick taxi ride to the airport. Booked reasonably well in advance, so this represented excellent value for money. I'd be happy to do this again, even though it's not the closest hotel to the airport. All staff were friendly and efficient. Thanks! June 30, 2014
Rated 2.0 out of 5.0 by General Staff and Decor Issues Hotel Decor and Carpets very tired and need urgent upgrade, particularly in the corridors, very shabby.. Staff unaware of our booking and food/drink charging system with B&CE Group. Massive change in Staff since last visit in May, I only recognised two staff during the entire visit. More training required for new staff. June 30, 2014
Rated 3.0 out of 5.0 by Comfortable bed - noisey A/C I stayed at the Crowne Plaza Gatwick on 23rd June, reception team were great and very helpful, my room was clean and comfortable. Dinner in the hotel was not good, having an allergy to onion is a challenge when eating out, I opted for the Greek Salad and made a point of asking for it have no onion, to my dismay when I started to eat it I could smell onion and discovered there was onion in the dish. The waitress offered to get me a replacement but it had taken quite a while to get the 1st one so I declined and went to bed. The A/C in the room was efficient but noisey - gurgling fluid sounds when running, add the traffic noise and very warm day meant little sleep. The shower had a leak from just above the shower head which meant that the shower was not as good as it should be. I mentioned this issues on checkout to the duty manager who was apologetic, but suggested that If I had mentioned the issues when I discovered them they could have found me a different room, June 30, 2014
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