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Rated 4.6 out of 5 by 218 reviewers.
Rated 1.0 out of 5.0 by Horrible Service and Room Dirty Date of stay 06/20/2015 Holiday Inn Express is my hotel of choice when I am traveling with or without family. I usually get consistent quality service. This particular hotel was under the bar for the organization. I arrived at the hotel at 12:00pm to check-in and my pre-booked room was not available yet. I was fine with this because the front desk attendant went ahead and checked me in and informed me that she would contact me once the room was available. I gave her my license military id and credit card. I had other things to do so this really worked out. I received a call at 2:00 stating that the room was ready and available and all I had to show my ID at the desk and get my cards. I made it back to the hotel at 8:00pm with my family to get my key cards and the front desk attendant couldn't find them. He then rudely requested that I give him all my personal information over.(License military ID Credit Card). I explained to him that I had already provided them with the information and that I was only there to pick up my cards. After 30 min of peddling he finally finds my registration and cards. I make it to the room and it smell like mildew room 322. The commode had urine in it and I had to clean the tub because hair was in it. I have stayed at this location before and I have never received this quality of service. I was very disappointed because I had my family with me. June 25, 2015
Rated 5.0 out of 5.0 by Great Stay Friendly Staff, Clean Hotel and Room. Only bummer was that the hot tub wasn't working. But the kids loved the heated pool! June 24, 2015
Rated 5.0 out of 5.0 by No Reservation We arrived with no reservation, but were immediately put at ease. The room was comfortable (I like being able to control the air/heat with a thermostat), The shower was more than adequate (good pressure, good temperature control). It was neat that we had a small refrigerator, microwave, coffee pot, and hair dryer handy. But my two favorite things were the bed (so comfortable, I felt like I was at home) and breakfast (which I did not have to prepare and was every bit as delicious as one I would have had to prepare if we were home!). All in all, a wonderful experience. June 23, 2015
Rated 4.0 out of 5.0 by Overnight stop on our way to Orlando Good clean hotel, right by I-10, easy access to get off freeway and to get back on. June 23, 2015
Rated 5.0 out of 5.0 by EXCELENTE HOTEL Mi experiencia y la de mi familia fue excelenete, habitacion muy comoda. excelenete desayuno y facilidadees de comunicacion . es un excelenete hotel para considerara en un viaje a Orlando, como hotel de paso a Orlando o de estadia de vacaciones para las playas de Florida, muy buen servicio y buena relacion precio valor. June 22, 2015
Rated 3.0 out of 5.0 by Solid but Standard It was a standard hotel room. The hotel was clean and staff friendly. Most of the TV channels in my room did not work. The location makes it difficult to make a left turn to get back on the main road, but it's doable with patience or making a right turn and turning around. June 22, 2015
Rated 5.0 out of 5.0 by Family reunion The family has used this location for the past three years and may use it again next year. It is convenient to most anything a person would like to do in the area. The beds are comfortable, rooms clean, staff accommodating, breakfast is good and the location is quiet. June 17, 2015
Rated 5.0 out of 5.0 by swimming pool More exhaust fans need to be installed to compensate for the extreme humidity. The pool room is really too small. You have a patio behind the indoor pool where an outdoor pool could be installed, and I recommend that you do so. June 17, 2015
  • 2015-06-29T11:39:36.992-05:00
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