Rated 4.5 out of 5 by 50
Rated 5.0 out of 5.0 by MSGD Great Place and Excellent Customer Service
I fully enjoyed my star at this hotel. The staff were very courteous and friendly. The rooms were spacious and comfortable. The breakfast had a vast assortment of foods and were readily available. The rooms were quiet and the location was easy to find.
September 15, 2013
Rated 5.0 out of 5.0 by sgPALTINUM A VERY GOOD HOTEL COSE TO FANTASTIC PLACES!!
I RECEIVED A WARM WELCOME ON ARRIVAL.
CLEAN AND SILENT ROOM.
NICE AMENITIES AVAILABLE.
CLOSE TO SHOPS, RESTAURANTS.
IN THE RADIUS FOR 30 MILES, FANTASTIC BEACHES AVAILABLE.
STAFF DIDI EVERYTHING TO FIX ANY NEED WE HAD.
September 9, 2013
Rated 1.0 out of 5.0 by Julie5539 Sleepless Night
I was so disappointed in this property! The only room they had left was the King room with the heart-shaped jacuzzi, which was significantly more than I had planned to pay. However, I decided to splurge, expecting a great night's sleep. Nothing could have been further from the truth.
There was a 1 inch gap at the bottom of the door, which allowed every sound from the hallway to come into my room. There were other guests who were slamming their door all night long. I called the front desk, who suggested that I put a towel at the bottom of the door. She promised to be up shortly to check on it, but never arrived.
Will never stay here again, and am questioning whether or not I'll ever stay at a Holiday Inn Express given the lack of responsiveness to the issue. So much for their Hospitality guarantee.
September 5, 2013
Rated 5.0 out of 5.0 by Porvetterica Great Hotel and Great Staff
I stayed here for the Labor Day weekend. Everywhere else near the beach was overpriced and booked. I had a few reservations pending while I continued to search for a hotel that could accommodate 2 adults and 3 children. Sandy in guest services was excellent. She took the time to check her inventory and suggested the king executive suite with a rollaway bed. This room was awesome. The best I have ever stayed in with any other Holiday Inn. The young man and lady that were there provided great hospitality. I was happy in all areas of this stay. This property is well kept. I will always stay here when visiting Destin or Fort Walton beach.
September 4, 2013
Rated 5.0 out of 5.0 by mosaturn Relaxing Overnight Stay
This was a great place to relax and pull in for the night prior to heading to our renatal house for the week.
August 25, 2013
Rated 4.0 out of 5.0 by aculp Nice place
Stopped off for one night and really enjoyed watching the sunset from our room. The front desk girl was ok but couldn't figure out how to input my priority club number so had to do that the next day. The room was super clean and beds cozy. Hot tub was relaxing. Breakfast was good but would have liked gravy for the biscuits. Large seating area and was clean. Nice stay.
August 16, 2013
Rated 5.0 out of 5.0 by Walt1966 Nice room, clean
Really nice room. Super clean. Pleasant staff, very accomadating
August 16, 2013
Rated 5.0 out of 5.0 by Grana71 Good Experience
Enjoyed the stay, everyone was nice. It was convenient to restaurants. Would go there again.
August 12, 2013
Rated 1.0 out of 5.0 by John2315235466852 Internet service
I was never told that I would be charged $25 for internet service. Most other hotels don't charge for that. If I had known, I would not have used the internet. The internet was also slow. I don't think I will make another reservation there.
August 11, 2013
Rated 3.0 out of 5.0 Overcrowded
Internet never properly worked in my room. Front desk didn't have any ethernet cables available and wireless was between 1mb-2mb speed entire time.
Breakfast options were limited and kept running out of food. Only 1 staff member working and hotel was near full capacity. Each time tray was brought out looked like a feeding frenzy on shark week.
Recommend looking at other hotels in area, especially if traveling for business. No perks for IHG Rewards Club members.
August 7, 2013
Rated 5.0 out of 5.0 by lhp18 will stay here again
Stopped on our way to FL - very relaxing with pool & spa - beds very comfortable. Stopped on our way back from FL - same experience - will stop there again. Very pleasant staff.
July 31, 2013
Rated 5.0 out of 5.0 by MJ01 Really like this hotel!
Great front end staff. Very professional and caring. Rooms have been spotless on all of my stays - my new favorite hotel!
July 18, 2013
Rated 5.0 out of 5.0 by PartsSales Excellent Property
I usually stay at IHG properties for work. My family lives in Crstview and thought this would be a good opptunity for me to use my points. My stay was over a weekend, which I figured the hotel would be busy. As thoguht it was packed. However my children and I were still treated well by the staff and the accomodations were excellent.
Great work Crestview team!
July 18, 2013
Rated 4.0 out of 5.0 by noLateout No late checkout
unable to get a 2pm checkout at either stay. Late checkout is importation and main reason I and my associates are PC members.
July 13, 2013
Rated 5.0 out of 5.0 by pawarparag Great Service
All staff were friendly and helpful. The room is clean and has everything you need. Very clean and pleasant. Breakfast was very busy but very tasty.
July 12, 2013
Rated 5.0 out of 5.0 by gailbobk Great Location
We used rewards points for this stay but were treated just as nice as if we were a full paying customer. Outstanding service and facility
July 2, 2013
Rated 5.0 out of 5.0 by tjavguy great stay/not great food
Although we had a problem with the room upon arrival, the front desk person was extremely helpful and performed her duties with a big smile. We had a great stay and will stop by again. Our one complaint is with the choices (or lack thereof) for breakfast. After viewing our options we chose to checkout and get breakfast elsewhere.
July 2, 2013
Rated 5.0 out of 5.0 by Grandparent Holiday Inn is #1 hotel
We stayed at several different hotels during our trip to Texas, but Holiday Inn is definitely the nicest hotel we stayed in. The room was so comfortable and the bed was great. The breakfast the next morning was hot, delicious, and the dining area was very clean and nice. The other hotels we stayed in did not have hot food. The orange juice was watered down. We definitely would recommend Holiday Inn and, in particular, this hotel to others who are traveling. Thank you for a good night's rest.
June 24, 2013
Rated 5.0 out of 5.0 by Swendab Overnight
Great hotel. Just for one night but could not have been better. Rooms very clean and staff most helpfull. We arrived late but no problem. Easy check in . Quite area and never worried about car outside. Would recomend to any one.
June 15, 2013
Rated 4.0 out of 5.0 by happybunny Best quality in Crestview
This was the first time we stayed at this hotel and we were very happy with the service. Our bedroom was a good size and the beds were comfortable and that counts for a lot. We would definitely stay here again.
June 10, 2013
Rated 5.0 out of 5.0 by MJS71 Quiet comfortable room, great service
This hotel is very convenient to the interstate and is great for business travel. The rooms are quiet, comfortable and clean. The front desk staff is awesome! Very friendly and helpful. The only thing I would suggest is to keep the breakfast stocked all througout the scheduled breakfast times. They ran out of some food (eggs, biscuits, breakfast meat) on my second day there at around 8am, well before the end of the breakfast time. But otherwise this was a great place to stay!!
June 9, 2013
Rated 5.0 out of 5.0 by Rtdsheriff Great service, excellent breakfast
This is the third time I I have stayed at this HIE. It is always clean, staff is very friendly and responsive and the breakfast is better than many restaurants (and healthier). The indoor pool and hot tub are always clean and refreshing. THE Best value in N. Florida --- more amenities than Tallahassee and Pensacola for less money.
May 17, 2013
Rated 3.0 out of 5.0 by morganhill totally average hotel with horrible traffic
Don't understand the excellent reviews, I found this to be a very average, at best, Holiday Inn Express with horrible traffic both arriving and departing. Trying to make a left turn to get to or from this hotel is a chore! Couldn't find a clean table in the breakfast area. I won't be back.
April 21, 2013
Rated 4.0 out of 5.0 by Mike16406 Great place to stay
Very nice with great staff and service. I would recommend to anyone and will always stay at this location when in this part of Florida.
April 21, 2013
Rated 5.0 out of 5.0 by BobbyJ2012 Terrific stay Crestview
We had a wonderful stay, rooms were clean, comfortable and the staff was excellent. Recommended a restaurant named "Bamboo" that was terrific; a great find in Crestview.
April 2, 2013
Rated 5.0 out of 5.0 by DCooper68 Hotel of choice when in the area....
Convenient to I-10,restaurants,shopping and close to Ft.Walton/Destin beaches.
The staff are great and the rooms are nice with lcd tv's and micro/fridges.
Free hot breakfast with an Indoor pool and jacuzzi.
The free wifi is good ,if you use p2p for your tv shows/movies then you might find certain things blocked.....vpn.
The hotel is 100% non smoking,I requested a room next to an exit for my smoke breaks and they happily obliged me with a room next to a side exit.
March 24, 2013
Rated 5.0 out of 5.0 by Fire Comfortable beds!
Have stayed here the last 3 times on our way to Orlando and know that we will be greeted with great service and some of the most comfortable beds there are. Our consistent overall experience is what keeps us coming back, not to mention the value! Keep up the great work.
March 22, 2013
Rated 5.0 out of 5.0 by jcb48 Would stay there again!
We were late arriving but our room was ready and we were greeted with a good evening and here is your key. The room was comfortable and more that adequate for our over night stay. Breakfast was good and had variety. Checkout was easy and we were on our way. Would recommend this Holiday Inn Express very highly.
March 19, 2013
Rated 5.0 out of 5.0 by keltech380 Very relaxing stay--can't say anything bad about this property !!
Other than having to have a number of words in this review I would not have had a problem with it but I do!!
February 23, 2013
Rated 5.0 out of 5.0 by latraveler23 One of the Best!
This hotel is one of the best I have ever stayed at. The rooms are immaculate and comfortable. Staff is friendly and helpful. Not much more I could say except that my stay was perfect!
February 20, 2013