Rated 4.5 out of 5 by 160
Rated 4.0 out of 5.0 by cl61 Quiet room
Only problem we had was in the attached restaurant. Ask for a children's menu. They don't give you one otherwise. We didn't get the free child's breakfast, they only gave us a partial discount only after we asked for it. Our room was clean and quiet. Staff very helpful.
July 17, 2014
Rated 5.0 out of 5.0 by Mike41110000 Excellent Stay!
When I walked in the front door Michael greeted me gratiously and Joy checked me in effortlessly and efficiently thanking me for my business. The room was very clean and stocked with amenities. Later, Stephanie and Josephine served me a tasty late night dinner with outstanding service. In the morning as I checked out, Rene greeted me warmly and Karina checked me out perfectly, while Sandy said hello and greeted me as she passed by. Everyone of these professionals provided this exceptional service with a genuine warm caring smile and 100% sincerity. Clearly Jeremy has staffed this hotel with the absolute best of the best. Thanks for making me feel at home and truly like family!
July 14, 2014
Rated 5.0 out of 5.0 by seadog23 Nice and clean, easy access
Well appointed. Friendly staff. Nice rooms. Pleasant stay.
July 14, 2014
Rated 4.0 out of 5.0 by TratheYAAuthor All in all a decent stay
Clean, very convenient hotel. Great Parking. Nice rooms, but paperthin walls. Was kept up at night from snoring from the room next door. One night. The other three nights, was kept up at 2:00 a.m. with loud conversation coming from the room on the other side. Mattresses are not very comfortable. But the property is very well kept, and I would stay again.
Pool was freezing cold, as was the pool room. Very uncomfortable temperature.
July 11, 2014
Rated 5.0 out of 5.0 by Eddie/Dalfornia Great Stay
We totally enjoyed the stay. We come to Chicago at least 4 times a year and we stay at this particular hotel. The staff is very friendly. They welcome you with opened arms. The hotel is clean and neat. the rooms are spotless and quiet. We love this hotel. And all the great places to eat and shop are within traveling distance. I would recommend this hotel to everyone.
July 9, 2014
Rated 5.0 out of 5.0 by larryik Great hotel
Very clean, awesome staff and comfortable beds. Wish the pillows were softer.
July 6, 2014
Rated 5.0 out of 5.0 by rw64 Clean and Relaxing
Consistently clean and relaxing. Always look forward to arriving and getting to my room. The temp is easy to adjust and amenities are there if needed. Love it here!
July 1, 2014
Rated 5.0 out of 5.0 by Sillini Great Service
We stayed one night so we could catch an early morning flight from Midway. The room was great, but the best part was the ability to leave our car parked at the hotel while we were out of town.
June 30, 2014
Rated 5.0 out of 5.0 by x-dash-x Park and fly
Service was very professional and personable. Drivers to the airport were very courteous Room were very clean and well maintained. Food at the in-house restaurant was very good and the sports bar was kept clean with good service.
June 23, 2014
Rated 5.0 out of 5.0 by joanie5 Great Experience
We had a great experience at this hotel. The hotel staff is amazing. They truly care and are genuinly interested in your comfort and happiness. They went out of their way to answer all our questions in regards to taking the L, shuttle services to the tourist sites and restaurant locations/contact info. I can't say enough good things about this hotel. The rooms are spacious, clean and comfy. The cost is lower than other hotels in the area AND this hotel is much nicer than some of it's neighbors. You need to stay here!
June 19, 2014
Rated 5.0 out of 5.0 by emeraldturtle Friendly staff and comfortable bed
We enjoyed the in room microwave, fridge and coffee maker. The bed and pillows were very comfortable. We enjoyed our view of the planes taking off and landing at the airport. We also enjoyed the view of Chicago. The pool was nice and just the right temperature. We were a little disappointed that there wasn't a hot tub, but the kindness of the staff made up for it. =) The staff was the friendliest I have ever come across. They were genuinely friendly and happy and always greeted us first with a smile and a hello. The free shuttle service to and from the airport made our traveling to and from Chicago much easier. Overall, it was a wonderful stay!
June 16, 2014
Rated 5.0 out of 5.0 by Stinkey12 great service
Nice hotel shuttle service was easy and efficient to use. Rooms clean and comfortable beds. Stayed here for the sleep park and fly service and was very efficient and nice hotel. Internet worked well and check in was easy along with easy check out. Would recommend this hotel for your next stay in the Chicago area.
June 14, 2014
Rated 4.0 out of 5.0 by EuroLeather Midway HI
The restaurant and front desk staff were awesome. Food and drink was very good as well as restaurant atmosphere. The room was awful. It had a very bad smell that we tried to get rid of but could not. The smell progressively got worse later in the night. It was a very "musty/cat urine" smell combo. We opened windows and turn a/c on and it just circulated the smell. It was late and we did not change rooms. Just really tired the next day.:(( All else was very good!
June 13, 2014
Rated 5.0 out of 5.0 by FranciscoM Great place
Was very impressed with the facility and guest services. Very nice and professional.
June 12, 2014
Rated 5.0 out of 5.0 by CEC Ag Very comfortable bed and easy access to airport
This is a great property to stay, close to Midway Airport. Room and bed were very nice and the staff was very helpful, friendly and welcoming. Great shuttle service
June 3, 2014
Rated 5.0 out of 5.0 by KellyMC The best
Ryan and his staff are wonderful. Never had an issue in the 9 months I used this property every week
Van drivers are great. Friendly and helpful
In all the times I used this hotel my only objection was Thanksgiving dinner was turkey vegetable and potatoes. No pie! That is UNAMERICAN We must have pie!
Thanks and kudos to a great hotel
June 2, 2014
Rated 5.0 out of 5.0 by Theycallmejane Easy access to Downtown
The staff was very helpful and pleasant. Their shuttle service between the hotel and Midway airport makes access to the city very easy. Great value compared to hotels downtown.
June 2, 2014
Rated 5.0 out of 5.0 by K1103C Perfect for a trip to see the White Sox
Planned a trip to Chicago to see a Friday night and a Saturday afternoon WhiteSox game. There were no hotels close to the stadium so we looked over by the airport. Turned out the location was perfect. It was easy to get to the hotel and easy to get to the stadium. It’s not in the heart of the city so most of the traffic was avoided. Ample amount of parking. Rooms were nice and clean, and hotel staff was friendly and helpful. We had a concern about airport noise but never heard a single plane (even when we were watching them take off). I would absolutely stay here again should I travel to the south side of Chicago on a future trip.
May 27, 2014
Rated 4.0 out of 5.0 by RJI63 Bed
The pillows are too big and bulky. Need at least one feather or some other softer pillow in the room.
May 5, 2014
Rated 5.0 out of 5.0 by flyboynfla Awesome hotel
From the shuttle to the people this is a first rate hotel experience!
I feel right at home in this wonderful, clean, conveniently located hotel. You will not be disappointed, trust me.
April 30, 2014
Rated 5.0 out of 5.0 by KellyMC Wonderful staff
Ryan and his whole crew are so helpful and welcoming
I stay here every week and know the superior service never varies it just gets better
Thanks for all you do for Southwest crews
April 28, 2014
Rated 5.0 out of 5.0 by Rattletrap Great stay very convenient to Midway
I use this hotel before/after trips out of Midway and they always treat us great!
April 24, 2014
Rated 5.0 out of 5.0 by Mike41110000 The Best!
If in MDW stay here for the Best customer service!
April 17, 2014
Rated 4.0 out of 5.0 by Junior67 Close to Midway Airport but too expensive
The staff & service were excellent. The room was what you would expect from a Holiday Inn property. With that having been said, unless you must be that close to the airport, the room was extremely overpriced.
April 14, 2014
Rated 5.0 out of 5.0 by AKM10 Excellent customer service
Upon arrival we had a warm greeting by both the check in staff as well as the general manager. The hotel exceed the expectation I had from an airport hotel for being friendly, clean, comfortable and above all excellent professional staff. This hotel should be made a role model for other HolidayInn establishment throughout the country. I highly recommend this hotel if you are planning to stay in Midway airport vicinity.
April 7, 2014
Rated 4.0 out of 5.0 by Bunt Great LOcation
My wife & I were flying out of Midway and needed a convenient location to stay near the airport. This Holiday Inn was a perfect location. Nice restaurant & lounge, fast shuttle service. We will stay here again.
March 20, 2014
Rated 5.0 out of 5.0 by Hummer48 Great place to stay
Front desk personnel is great friendly always smiling. The Resturant Coaches has a good atmosphere with good people, that make you comfortable to be there for all meals. Has the best gym out of all the hotels in the area.
March 17, 2014
Rated 5.0 out of 5.0 by Ted70 Outstanding Staff and facility
It is not possible to have a friendlier, more professional staff.
The facilities are up to date and very clean. The restaurant has excellent quality food and service. The food and atmosphere are so good, it is frequented by locals, as well as hotel guests.
I would recommend this hotel to anyone.
March 15, 2014
Rated 5.0 out of 5.0 by Doughoo Relaxing and well kept
Quick business trip to Chicago. Well equipped room and well maintained property. Staff very friendly and helpful. Well done Holiday Inn Midway!
March 10, 2014
Rated 4.0 out of 5.0 by Moho Front Desk
I find Chantell to be one of the most professional and personable employees that I have ever encountered. She greats me by name, is efficient when checking me in, and never fails to ask if there is anything she can do to make my stay more comfortable. I always enjoy seeing her smiling face when I arrive at the hotel. You should be very proud of her and should recognize her as a valued employee.
March 9, 2014