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Rated 3.7 out of 5 by 130 reviewers.
Rated 1.0 out of 5.0 by Glorified motel at 'proper' hotel prices The 'Express' part of the Holiday Inn title should be a warning to seasoned travelers. A bit like the equivalent grocery 'Express' brands, it just means less choice at uncompetitive prices. Faults: a booking system that didn't pass on my request for a rear facing room (front facing rooms are noisy); a drive- through fast food restaurant literally right outside; a total lack of anything edible by way of an evening meal in the hotel; the nearest restaurant a good half a mile walk each way through rather run down areas of town; an unmanned reception point (or not enough staff to man it full-time); no bacon at breakfast. There are better hotels, better located with equivalent prices. Try them. In mitigation, the rooms were pleasantly modern looking and stylishly finished. However, sounds - doors slamming, noisy people in the corridors travel through the presumably thin walls. January 16, 2015
Rated 1.0 out of 5.0 by Dissapointing Dirty and noisy room. Holiday Inn need to update this hotel. It would be good to see a more modern approach i.e. king size beds in Holiday Inn Express hotels. Staff were helpful and informative, told us of a nearby restaurant as the hotel only offered a poor selection of snack meals. January 16, 2015
Rated 5.0 out of 5.0 by Great, pleasant stay! A happy visit! Never really liked staying away from home but for a getaway it was a pleasant experience. Really easy to get to and to park, staff with a sense of conversation and humour and the ability to move as freely as desired. Convenient location and I'd definitely like to go again! -Sam! January 15, 2015
Rated 5.0 out of 5.0 by Late arrival, no fuss check in. Having arrived late at this hotel, the staff were very friendly and I was in my room within minutes and asleep even quicker. Would definitely recommend this hotel to all travellers. January 13, 2015
Rated 4.0 out of 5.0 by 1 night stay in accessible room Disappointed on arrival to find 8 steps to the main entrance (OH cannot manage steps) which is why we booked an accessible room, although we had a late booking, it would have been good if we had been contacted re the steps prior to our arrival. The receptionist on duty watched as we struggled with steps, door and cases but did not offer any assistance and was rather abrupt in manner. The room had a fabulous wet room unfortunately we found in the morning that the shower controls were not fastened to the wall and vibrated whilst in use. The kettle and drinks facility was welcomed, but I would suggest it would be better on the desk instead of under a sloping roof and quite dark, which meant there is chance of people scolding themselves due to lack of light. The beds were very comfy and the corridor was quiet. The breakfast was lovely and plenty of choice. I notified reception on leaving re the shower controls, and then found out directions to the back entrance which has a level access. January 4, 2015
Rated 4.0 out of 5.0 by comfortable stay Stayed here for a short business trip. The hotel is clean and comfortable whenever I stay here and staff are friendly. Just be sure to book your car into the system on the front desk if you want to avoid a parking ticket. Also, if a loight sleeper, ask for rooms on the back of the hotel as the front can be a little noisy - although the hotel does provide ear plugs if you need them. December 27, 2014
Rated 4.0 out of 5.0 by very convenient hotel As a regular at the Holiday Inn Express at Crewe I find this a very convenient hotel to use with its very close proximity to the railway station and a 10 to 15 mins walk from the town centre. The hotel has a modern appearance and feel with comfortable rooms. I find the staff friendly enough and the reception is efficient. The only downside to the hotel is the restaurant with a very limited menu choice of seemingly microwaved meals so it is not the place to take your partner for a romantic meal ! December 23, 2014
Rated 4.0 out of 5.0 by Best Hotel handy for Crewe Railway Station. Handy no frills hotel for Crewe railway Station. Bar/Bar Snacks, Quiet nights sleep. Friendly staff. December 16, 2014
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