Rated 4.1 out of 5 by 63
Rated 5.0 out of 5.0 by JASedition Great Staff
I recently stayed here at this location in Crockett TX and i am astounded by an event that took place before my own eyes.
I was waiting in line to check in, when i noticed the persons before me where being rather dificult with the 2 Hostess' behind the desk. The two individuals were also rude and i would believe intoxicated. Poor choice in words were chosen on there part such as innapropriate passes towards the two ladies. One had began to take a drink out of his cup but then spit it back out directly at one of the Hostess'. It was then he apologized, but only to walk away...
I am pleased to review here how the 2 ladies #i believe to be Dona & Sabrina# handled the situation and showed great professionalism. Not once did they return any comments or retaliate in any form. Just showed good spirits about the or'deal Laughed it off and Continued there work. When it was my turn to approach the desk, they seemed unbothered by it and continued to give me proper welcome to the hotel with hospitality.
Great job in stressful situations. Great Employee's
December 13, 2014
Rated 3.0 out of 5.0 by Road Rater Road Rater
I stay in hotels on an average of 150+ nights a year all over the country and get better accommodations for less with very few exceptions. Totally overpriced but its basically the only game in town so I get it. That's the only reason I recommend the property.
December 11, 2014
Rated 5.0 out of 5.0 by BigDog52 Customer service and room accommodations
Had a wonderful experience staying the two nights in the Holiday Inn in Crockett Texas. This the staff were very friendly very helpful and seemed to do more than one job at a time. I'm looking forward to having more stays at this Holiday Inn cents my job has changed to where I will be staying there every two weeks.
December 8, 2014
Rated 5.0 out of 5.0 by mister2u Great Staff!
I've stayed at this location multiple times and the staff has always been wonderful. I did have an issue during a prior stay and it was remedied immediately. My only overall issue would have to be the price. It is a bit pricey!!
December 2, 2014
Rated 5.0 out of 5.0 by hhowler Improvement from my last stay, in leaps and bounds.
I was very satisfied with this stay. The young lady up front was very proffessional and curtious. Unlike my previous stay when I nearly walked out of hotel and went someplace else. I can't recal the Lady's name at front desk she is blonde wih medium cut hair, very out going and followed IHG rewards Protocal to the details. Iwill now highly recommend this Crockett Hotel as long as you keep doing buisiness like this.
November 28, 2014
Rated 2.0 out of 5.0 by Okie73 cold room
When I arrived at the hotel, the outside temperature was in the low 40s. I was looking forward to a nice, warm room. However, as has happened too many times, I was greeted by walking into a refrigerator. The thermostat for my room was set at 62 and the unit was running on low cool. The room was too cold for me to stay in until I turned up the heat to make it livable. I contacted the front desk and was told that Housekeeping would be notified, which is the same response I have received on other visits (not just this particular hotel). The cost of the room is also too high, which I can understand with the energy bill that must be paid.
November 24, 2014
Rated 5.0 out of 5.0 by Smokey's Mom Beautiful rooms and friendly staff
I would highly recommend this hotel. I usually don't sleep well at hotels but Ihad no problem there.
November 10, 2014
Rated 5.0 out of 5.0 by Henry2 Excellent Service
Well trained friendly staff. I would recommend Holiday Inn to any business traveler. I will be doing a lot of business in that area and I intend to use Holiday Express as my primary stay along with any business partners that accompany me in that area
October 17, 2014