Rated 4.2 out of 5 by 108
Rated 2.0 out of 5.0 by MH092315 ****BEWARE OF $50 EARLY DEPARTURE FEE!!!!!!
WOW. I along with my company staff have stayed at hundreds of Holiday Inn Express hotels and have never had this happen before. I was shocked to learn that I was charged a $50 early departure fee (penalized) for simply checking out 1 day early (6:30am)!!!!!! I was disappointed in the non-sha-lon attitude of staff and expected more with me being a gold elite rewards club member. Later I called back and spoke to the general manager about this who told me it was just the cost of doing business and that this info was highlighted on card when checking in. Well I have made numerous reservations at this hotel by phone with the front desk and have never been told about this nor is it highlighted anywhere when checking in nor is it in writing on my email confirmation from the front desk. I have no doubt the room could have been booked again easily because this hotel is a sitting gold mine..…hotel is always full being the only one located around for miles that looks safe. This sure leaves a bad taste in my mouth and feel like this hotel could care less about their customers ……..not to mention very pricey and proud.
September 24, 2015
Rated 5.0 out of 5.0 by apichler Stay @ Crockette Holiday Inn Express
We were at the hotel for 3 nights. The hotel, as a whole, was very clean and well maintained. The staff was exceptionally professional and friendly.
Our only complaints were that the king size bed was very hard and uncomfortable. Also, the breakfast choices were mostly high carbohydrate choices.
September 17, 2015
Rated 3.0 out of 5.0 by sporty16066 Best Hotel in Crockett
Room was clean and quiet. Prices are high but the other hotels in Crockett looked horrible.
September 14, 2015
Rated 5.0 out of 5.0 by amimi2 Review
The hotel stay was very enjoyable although we did not spend too much time there. However we were disappointed in the lack o discounts offered. Thought the price a little too high.
September 9, 2015
Rated 4.0 out of 5.0 by BigDog52 Staff
Staff are great Jennifer, Sabrina and Joni are very positive and helpful. There need to be more maintenance on this property especially in the dining room from the rain back in May.
September 8, 2015
Rated 5.0 out of 5.0 by Tony678 Friendly
Very friendly staff and management team. Wish I would've tried the breakfast.
August 25, 2015
Rated 5.0 out of 5.0 by Ron_Houston Comfortable bed and pillows. Clean room and great staff.
We only stayed one day but the overall experience at the hotel was excellent. We had stayed at the in Dallas the night before in a high end hotel and the service at Holiday Inn Express was superior to the experience at the other hotel.
August 25, 2015
Rated 5.0 out of 5.0 by Kaydeski Small Town- Quality Service
We were in town for our Family Reunion and decided to stay at the hotel. We're frequent travelers and have had high expectations for numerous hotels in big cities only to be disappointed. So with Crockett being a small town my expectation was that the hotel and services would be so-so. Man was I wrong! I was pleasantly surprised when I walked into the Lobby and even more so surprised at the quality of the rooms - very large & very clean. The staff was very friendly and Jennifer The GM was awesome! Pancakes were being served in the evening and my husband the coffee connoisseur loved the coffee!. We rested comfortably and without a doubt will stay at the Holiday Inn Express in Crockett the very next time that we are in town.
August 24, 2015