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Rated 4.6 out of 5 by 170 reviewers.
Rated 2.0 out of 5.0 by Friendly staff but no room service I spent two nights and my room was not cleaned on the second day. No fresh linens and bed was not made. October 20, 2014
Rated 5.0 out of 5.0 by Overnight stay Excellent hotel, reasonable price, convenient location. October 17, 2014
Rated 5.0 out of 5.0 by Pleasing and comfortable The hotel was clean, comfortable and worth the price. Stayed in Charleston on my way to Virginia from Ohio. I choose to stay again on my return trip because my stay at the hotel was a pleasant one and a good value. October 16, 2014
Rated 5.0 out of 5.0 by ready and alert staff seemed to carry over to other guests we didn't come in contact with a lot of staff, but of those we did, all seemed happy to work there. Earlier, I mentioned the front desk clerk, and then there was the lady doing the breakfast buffet. Not only friendly, but non-stop with cleaning, replenishing, and non-stop greeting and making everyone comfortable and satisfied. Even the housekeeping staff, just arriving, were fresh, alert, and so friendly.We hope to frequent Holiday Inn Express more often. October 15, 2014
Rated 5.0 out of 5.0 by Great Service Everything about the visit was excellent - staff, rooms, service. Would definitely come back and recommend to all my friends and family. October 15, 2014
Rated 3.0 out of 5.0 by uncomfortable bed Bed was too mushy for sleeping. It took me by surprise considering the overall quality of the hotel. I spent the night sleeping on couch cushions laid out on the floor. Not my idea of a great way to celebrate 56th anniversary. However, my wife was able to endure the softness of her bed and got a good night's sleep. October 15, 2014
Rated 5.0 out of 5.0 by Clean and modern place to stay Great location - near restaurants and highway. Was very impressed with modern and cleanliness of this location. October 13, 2014
Rated 5.0 out of 5.0 by great stay new IH with the expected good quality and clean rooms. The only issue is the lighting in the bath is not as good as other IH locations we have stayed, very modern fixtures but they just did not light up the bath for shaving or my wife to get ready. they did have a nice evening reception for the guest, nice added bonus. October 12, 2014
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