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Rated 4.6 out of 5 by 149 reviewers.
Rated 5.0 out of 5.0 by Great as usual Clean room, quiet and friendly. Very comfortable bed and room in general. September 13, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great servic Great place to stay. Bed was comfortable. Staff was nice. September 12, 2014
Rated 5.0 out of 5.0 by A Great Hotel Excellent Nice room Good service front desk person excellent...clean safe and quite September 11, 2014
Rated 5.0 out of 5.0 by Always a great a stay From front desk, to housekeepers to laundry people and the breakfast hostess, the staff here, no matter the time or shift always provides excellent and friendly customer service. The rooms are clean, up to date, roomy and quiet in terms of outside noise. My only one issue was not so much the temperature of the room because it was definitely comfortably cool (stay was during summer), but i think where they keep it running so that the room is cool for the next guest, not sure how long it ran but it made the room seem damp. Pillows, blankets etc. This is a personal peeve though so some may not be bothered by it. I ended up turning the air conditioner off for the remainder of my stay so that the room dried up a bit and prevented my kids from runny noses all weekend. But despite turning off air for most of stay, during the hot season, the room was still comfortable. A great stay for me and my family. September 10, 2014
Rated 5.0 out of 5.0 by Good Place to Stay Very clean, great staff, good value for the area. Excellent choice for business traveler. Would recommend. September 8, 2014
Rated 5.0 out of 5.0 by Best of... I've stayed at a lot of hotels over the last year because I travel a lot. I haven't used Holiday Inn Express and am sorry that I haven't! This was the BEST hotel I've stayed in during the last year and it cost about the same as the cr@ppy ones I've been in. I'll never use one of those booking sites ever again as long as Holiday Inn Express is around. I am now a member of IHG and will be booking through there from now on. September 6, 2014
Rated 5.0 out of 5.0 by excellant service and great room very comfortable. would recommend this hotel to anyone who wants to relax and have a goodnights sleep and a quiet room with a great staff.. September 4, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express® and Suites - Charleston Nw - Cross Lanes Excellent hotel. Very professional staff. It was a little hard to find at night coming off I-64. Overall, great stay and great value. September 3, 2014
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