Rated 4.5 out of 5 by 64
Rated 5.0 out of 5.0 by Carlswain Hard to find
Property is hard to find. It is above the Golden Coral.
December 5, 2013
Rated 5.0 out of 5.0 by EdwardBigcat65 Friendly and Caring!!!
I pass through West Virginia every month or so and I look forward to staying at this location every time! The staff always remembers me and seems so excited to welcome me back. Kaylee, Tyler and Seth at the front are some of the friendliest people I have ever came across, especially at a hotel. They have lots of giveaways and will do anything to make your stay perfect and housekeeping will even replenish snacks or drinks in your room when they service your room! (Secret is to leave wrappers or bottles on the desk so they see :) ) I can't wait for my next trip through West Virginia and to get to see my friends again!
December 5, 2013
Rated 5.0 out of 5.0 by Bobcats74 BEST PLACE EVER
I travel to this location on a regular basis and I simply can’t get over the customer service and friendly staff this hotel has. From the first time I ever checked in everyone recognizes and acknowledges me by name! They offer free beer, snacks, waters and much more. You can truly tell the staff cares about your stay and they will sit and talk with you if you for hours. They always are asking if anything can be done to make my stay even better. Where else do you get such personable service? They have all become great friends and truly make me feel like t his is my home away from home! Thank you guys so much!
December 5, 2013
Rated 5.0 out of 5.0 by Bobby53 Great Overnight Stop After a Very Long Drive!
I stayed here while driving a rental truck full of family belongings from northern Indiana to North Carolina. After 11 hours on the road, Seth at the front desk was friendly and helpful, made sure I knew when breakfast was, and the room was comfortable as can be. Highly recommend.
November 29, 2013
Rated 5.0 out of 5.0 by Catsk22 New & clean
I was shocked to receive a call the day before asking if we had any special requests for our stay or needed directions. What a nice touch. Check in was quick, staff was friendly& the room was clean. The room had a few dishes & silverware, so we were able to heat up a snack in the microwave. Loved the layout of the room with a second sink by the microwave, wish they were all this nice!
November 19, 2013
Rated 5.0 out of 5.0 by librarianlaine Still like new!
Very nice decor for a mid-priced hotel. Best hotel breakfast in a week of travelling. Even though it opened in January, it still had that new smell to it. Large rooms.
It is a bit hard to find, but I called and they gave me very clear directions.
The sinks look great, but not sure how practical there are.
November 13, 2013
Rated 5.0 out of 5.0 by Janroma Best hotel we have stayed in recent years
Only problem was upon arrival, the HIE sign facing the xway was not lit, probably the timer was not switched when DST took effect.
Had to call and get directions. Other than that, our stay was great. Staff very pleasant and courteous. Breakfast was excellent and plentiful. Will stay here again if the situation arises.
November 12, 2013
Rated 5.0 out of 5.0 by ltci The Place to Stay
We travel through Charleston, WV at least one time every 3 months and need a nice place to stay--this is it! The whole staff were super nice! I would recommend something be done about the lose power outlets, the shower head is lose and the sinks--they may look good in a demo but they are not good in a hotel room--- otherwise a super place to stay!!!
November 7, 2013