Rated 4.6 out of 5 by 252
Rated 5.0 out of 5.0 by Beth nov47 Excellent property!
Friendly Staff! The property was clean and well maintained. Easy access from Rt 64.
April 15, 2015
Rated 5.0 out of 5.0 by Sue515 Great service and accomodations
Met family at this hotel for a trip we were taking together. Welcoming staff with friendly service. The rooms were comfortable, clean, up to date and quiet. Enjoyable stay!
April 14, 2015
Rated 5.0 out of 5.0 by Family adventure very polite and friendly
I already stated in the review comments the stay here was so wonderful. We also enjoyed the area there was a lot to do and the hotel manager and the desk staff was so great to us and nice to my grand children. The boys loved the free snacks and the game of tossing.
The manager was very accommodation to giving us the right room very nice.
The pool water was nice and warm....the warmest I have ever experienced .
All in all the accommodations were excellent and the staff was super!
April 14, 2015
Rated 5.0 out of 5.0 by karatechampsmom Most relaxing sleep!
Be ready to be comfortable. The bed, and especially the pillows, will lull you to sleep in seconds. The rooms are nicely decorated. The staff is absolutely wonderful. Seconds from restaurants and shopping. Right off the highway as well so convenient to everything. Just be a little careful, The hotel is tucked away just a bit up a hill on a side street that your GPS may or may not recognize and if you go past Golden Corral, you've missed the street. The pool and hot tub area are very nice, so is the work out station. The breakfast area is huge, although we overslept and missed breakfast all together. We visit the area a few times a year and have used many of the different hotels in the area, but this is definitely the one we will continue to use from here on out.
April 14, 2015
Rated 5.0 out of 5.0 by Jim038 Gets better each time
My first visit was rough. There were many many issues. It's now been 90 days since that first visit and it appears the ship has been righted. The staff is friendly and eager to please. I purposely watched and they consistently recognize members and I can't say enough about the nice person that runs the breakfast area. She is on top of everything. She keeps it clean and stocked. She (I wish I could remember her name) was the only reason they did not get 2 star across the board my first stay. I am proud to say I can now comfortably recommend this property and will stay there from now on when I travel through the area. Thanks for making things better. You have a beautiful hotel you deserve to be booked every night.
April 13, 2015
Rated 4.0 out of 5.0 by Platinum Member 877 No Internet
I booked two rooms and both rooms were unable to use the internet. After a few calls at night to fix the issue, the front counter gave apologies for the troubles and said they would deposit 10,000 points per room into my account for the troubles. I am still waiting for the 20,000 points. Its disappointing that a overall good stay will be tarnished by this outcome of false promises.
April 12, 2015
Rated 4.0 out of 5.0 Title
Staff service is problematical. It is clear that the management and the staff are on different wave-lengths.
April 10, 2015
Rated 5.0 out of 5.0 by ArmySoldier Great Hotel
One thing I can always count on is this hotel accommodating all my needs. From the great, friendly staff to the nice property layout, I have never been disappointed anytime I have stayed at this hotel.
I would recommend to anyone to stay at this hotel if asked for recommendation for this area. Keep up the great work staff and set the bar for hotel customer service and satisfaction.
April 8, 2015