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Rated 4.6 out of 5 by 191 reviewers.
Rated 5.0 out of 5.0 by Great stay! Enjoyed staying. Clean, fresh room; great choices at breakfast; friendly, welcoming staff. Will go back if ever in the area again. November 12, 2014
Rated 4.0 out of 5.0 by Location Good I spend about 250 or more days a year in hotels and this "HIE" has a great staff at the front desk. Everyone I encountered was very friendly and wanted to be helpful. The only negative I have is housekeeping needs to be more attentive to the room. During my stay, 1 day my room was not made up at all. This really was not a problem for me as there are plenty of towels in the room. Only thing I wanted was more coffee for in the morning which the front desk was more then willing to supply and also asked if I would like to change rooms to correct the problem. I did not need to. The other issues was housekeeping failed to leave coffee 2 days later in the room. This is the one thing I enjoy. Having said all of this. I would certainly stay at this location anytime I am in the Charleston, WV area again without hesitation. November 12, 2014
Rated 5.0 out of 5.0 by Great Facility The facility was in good location for my business travel. Rooms were clean, staff was friendly and eager to help. Entire property was well maintained. November 11, 2014
Rated 3.0 out of 5.0 by Convenient location but breakfast was poor Great room and convenient location. We had an issue with the height of the counter in the bathroom. It was too high for my wife and 4 year old. We had to use a cooler to stand on. The eggs came out cold and the sausage had little taste. Overall, it was very average. November 11, 2014
Rated 5.0 out of 5.0 by Very clean and friendly The property was convenient to the highway, had nice amenities and was close to restaurants. Beds were a not as comfortable as I was used to in Holiday Inn's, but not bad. Liked that we had two pillow choices (firm/soft). November 10, 2014
Rated 5.0 out of 5.0 by clean comfortable efficient and friendly From staff at front desk to staff on the floors doing cleaning to the breakfast staff....All top notch. Third stay at this property. ..and have every intention to return next business trip. November 9, 2014
Rated 5.0 out of 5.0 by Travel experience Once again this Holiday Inn Express was amazing..it's truly a hidden gem!! November 5, 2014
Rated 5.0 out of 5.0 by Great Value For Stop At Halfway point to Virginia Excellent choice if you need to stop on your way to Virginia or Carolinas. The breakfast is poor and the choices are not the best. Not up to other properties that I have stayed at that offer free hot breakfasts. November 4, 2014
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