Rated 4.6 out of 5 by 352
Rated 4.0 out of 5.0 by PDS11 Staff Was Great
Good hotel. Sleeping rooms and meeting rooms and common areas were very clean. Great staff!
November 17, 2015
Rated 5.0 out of 5.0 by "Colonel Que" Management of this property
This is a well ran property in my opinion because of the management and the total team concept. From the head to the laundry staff, it is clear that it is a team effort in meeting the high standards of the Holiday Day Inn Express' expectations. I was pleased to stay here and definitely will return to this property in a business or leisure mood. Thanks for the experience.
November 12, 2015
Rated 1.0 out of 5.0 by Mind Blowing Experience Bad Management
It was horrible experience dealing with the staff when I disputed the room charge with them. Neither one attempted to resolve the discrepancy when I showed them my confirmation letter. Neither staff member looked in to the data base to see what the discrepancy was. Instead they kept insisting that my confirmation price was for only one room not both. I was belittled by both of your stall members by their method of responding to me. There continuous insisting my confirmation amount was one room even though my confirmation total was amount $70.00 more than one room charge. The way the handle the situation was unacceptable - their do nothing approach did not work for me. The things that happened afterward where even more appalling. You can look at my confirmation 67387090 in your system to see if wish.
November 11, 2015